scholarly journals Fraud Crime Mitigation of Mobile Application Users for Online Transportation

2018 ◽  
Vol 12 (3) ◽  
pp. 153 ◽  
Author(s):  
Amaya Andri Damaini ◽  
Ginanjar Setyo Nugroho ◽  
Suyoto Suyoto
Keyword(s):  
Mobile Application ◽  
Low Cost ◽  
Food Delivery ◽  
Ease Of Use ◽  
Transport Service ◽  
Transportation Services ◽  
Transport Services ◽  
Ride Sharing ◽  
Transportation Service ◽  
Courier Service

Online transport service is currently popular in Indonesia. Not only provide ride-sharing service, but also other services such as food delivery, medicine delivery, and courier service. Ease of use and low cost make online transportation service more favored by consumers. However, this service has several disadvantages that cause inconvenience to the user until the occurrence of fraud action by the driver or the customer. Therefore identification of system deficiencies needs to be done to improve the security and convenience of customer and drivers of online transport services. This paper will analyze the problems of online transportation services applications through cases that have occurred and complaints of users of online transport applications. Through this analysis, we propose solutions to protect consumers and drivers for the security of transactions.

scholarly journals Method of assessment of transportation competitiveness on basis of multiple vector model of transportation services quality indicators

2020 ◽  
Vol 11 (4) ◽  
pp. 57-63
Author(s):  
O. M. Zagurskiy ◽  
Keyword(s):  
Service Quality ◽  
Quality Indicators ◽  
General System ◽  
Vector Model ◽  
Transport Service ◽  
Transportation Services ◽  
Macroeconomic Conditions ◽  
Motor Transport ◽  
Transport Services ◽  
The Individual

Competitiveness indicators for transport services are changing under the influence of both intra-industry factors and the conditions of the transport market and macroeconomic conditions. At the same time, under the conditions of continuous improvement of quality and differentiation of transport services of the competing companies, the requirements put forward by freight owners to trucking companies change. The article proposes a new method of assessing the competitiveness of a motor transport company by the transport service quality indicators. The developed model allows to assess the competitiveness of the motor transport enterprise on the basis of the transport service quality indicators, taking into account both the importance of the individual factors of quality in the general system and their various changes. This model can be used to provide an indicative assessment of the quality of transportation in various segments of the freight market.

scholarly journals An empirical assessment of willingness to accept “low-cost” air transport services: Evidence from the Middle East

2019 ◽  
Vol 10 (18) ◽  
pp. 79-103
Author(s):  
Sanaz Vatankhah ◽  
Mansour Zarra-Nezhad ◽  
Ghanbar Amirnejad
Keyword(s):  
Travel Behavior ◽  
Low Cost ◽  
Developed Countries ◽  
Air Transport ◽  
Willingness To Accept ◽  
Transport Service ◽  
Factors Affecting ◽  
Body Of Knowledge ◽  
Transport Services ◽  
Food And Beverage

Despite the rapid growth of low-cost airlines in the U.S. and Europe, yet little is known about the feasibility of such services in developing and less developed countries. In such a region, hence, the purpose of this study is to investigate passengers’ preferences and willingness to accept low-cost air transport services. Accordingly, a choice experiment was applied to examine passenger choices associated with a bundle of service attributes applicable to low-cost air transport service. Results of multinomial logit models defined fare, frequent flyer program, food and beverage services, ground services, flexibility, frequency and punctuality as determining factors affecting passengers’ air transport choice in Iran. Results further demonstrated that passengers’ preferences and their willingness to accept low-cost air transport service are associated with their socio-economic characteristics and travel behavior. This study contributes to the relative body of knowledge through offering willingness to accept calculation as a strategic tool to assess the feasibility of low-cost air transport provision in a region where such services are yet scarce.

scholarly journals KETERTARIKAN MAHASISWA JURUSAN MANAJEMEN TRANSPORTASI UDARA UNTUK MENJADI ENTREPRENEUR DALAM INDUSTRI JASA ANGKUTAN UDARA

2020 ◽  
Vol 14 (1) ◽  
pp. 23-29
Author(s):  
Sugiarti Sugiarti
Keyword(s):  
Service Industry ◽  
Air Transportation ◽  
Aviation Industry ◽  
Transport Service ◽  
Transportation Management ◽  
Transportation Services ◽  
Self Recognition ◽  
Transportation Service ◽  
Self Knowledge ◽  
Ground Handling

This research aims to examine the interest of students majoring in Air Transportation Management to become entrepreneurs in the air transport service industry. The hypothesis of this study discusses whether students already have an understanding of self-knowledge, entrepreneurship character, and interest in students majoring in transportation management to become entrepreneurs in the air transportation services industry. Based on the self-recognition test questionnaire distributed to 84 students, it was found that there were 48 students who were very strong in knowing and evaluating themselves. There are 30 students who are strong in knowing and evaluating themselves. There are 6 students who are sufficient to know and assess themselves. Based on the entrepreneurships character test, the results of the analysis note that there are 65 students who have entrepreneurships character and there are 19 students who do not have entrepreneurships character. Based on the test in the field of air transportation service business that is of interest to students, it is found that there are 16 students who, if they have graduated, are interested in becoming entrepreneurs in the cargo business. There are 35 students who, if they have graduated, are interested in becoming entrepreneurs in the field of tour and travel. There are 16 students who, if they have graduated, are interested in becoming entrepreneurs in the catering business. There are 10 students who, if they have graduated, are interested in becoming entrepreneurs in the field of ground handling business. There are 7 students who, if they have graduated, are interested in becoming entrepreneurs in other fields and working in the aviation industry.

Better Transportation Services for Older Persons

2003 ◽  
Vol 1843 (1) ◽  
pp. 105-112 ◽  
Author(s):  
Jon E. Burkhardt
Keyword(s):  
Public Transportation ◽  
Low Cost ◽  
Transportation Industry ◽  
Transportation Services ◽  
The Public ◽  
Long Run ◽  
Transportation Service ◽  
Wide Range ◽  
The One ◽  
Levels Of Service

Improvements to public transportation services are being made, or can be made, to offer better public transportation services for older travelers. Communities in which some of the most forward-looking ideas have been applied were examined. A number of short-term, low-cost improvements have been shown to be beneficial, but new perspectives are also needed. In the long run, multiple types of services, offered at varying prices, are needed to replace the “one size fits all” approach to public transportation with options that riders could choose on their own to fit the specific demands of individual days and trips. Shared-ride, demand-responsive services, dispatched and controlled through advanced technologies, could provide higher levels of service than now available and at higher levels of productivity and cost-effectiveness. Frequent, comfortable, affordable, spontaneous service to a wide variety of origins and destinations over a wide range of service hours is what seniors desire. A serious challenge for the public transportation industry will be finding ways of providing such services while collecting revenues that cover their costs. A key finding of this research is that the transportation service attributes most highly valued by older riders are not markedly different from those valued by other transit riders, so that improvements that would best serve older riders will also attract significant numbers of other riders.

scholarly journals Mechanisms for increasing of transportation efficiency using joint service of logistics systems

2019 ◽  
Vol 49 (1) ◽  
pp. 7-24
Author(s):  
Andrii Galkin
Keyword(s):  
Traditional Approach ◽  
Load Capacity ◽  
Material Flows ◽  
Transport Service ◽  
Technological Parameters ◽  
Logistics System ◽  
Transportation Services ◽  
Motor Transport ◽  
Logistics Systems ◽  
Transport Services

More and more attention become to Transport Company’s functioning efficiency due to growing of goods’ nomenclature and specific requirements for their service. Existing scientific and practical approaches to managing of transportation process consider separate service of each contract individually. Up-today requirements for transportation services complicate such evaluation. These requirements primarily include transportation frequency and volumes variation in each logistics system due to seasonal consumption of material flows. Different seasonality leads to irrational use of vehicles and decrees of their efficiency. All this gives rise to the mechanism of compatible transportation service of numerous logistics systems and their material flows by any enterprise. The paper consist of next sections the analysis of scientific framework and methods on the transportation services, fleet estimation, efficiency evaluations, analysis of requirements of transportation services; Mechanism of joint transportation services; Modelling of transportation services in logistics systems, where joint efficiency estimation of transportation functioning and logistics system and conclusions. The proposed methods and tools in the complex allow to identify and evaluate the effectiveness of the joint motor transport service of logistic systems by own and hired vehicles compared to the separate on the basis of performance indicators, which vary depending on the technological parameters: transport distances, runway usage factor, cargo class, load capacity of motor vehicles . The offered approach will reveal: regularities of change of indicators of efficiency of variants of the joint motor transport service between the traditional approach (a separate calculation of efficiency for each logistics system) and the proposed (calculation of compatible services), which allows to determine the equivalent cost of transport services during motor transport maintenance of material flows. The calculations confirm the effect of use compared to the separate combined transportation of material flows, which will be shown in reducing the required amount of vehicles by 31,8% and increasing efficiency from 5% to 60%, depending on the initial values of the transportation services parameters. The results of the project can be used in the formation of a freight vehicle fleet of any enterprise that is faced with the issue of hiring transport or have its own, PL providers, transport companies, and others.

Low-Cost Wi-Fi Navigation of Smart Wheelchairs

2018 ◽  
Author(s):  
Wafa M. Batayneh ◽  
Khaled S. Hatamleh ◽  
Amjad A. Nusayr ◽  
Rama Alquraan ◽  
Aseel Al-Khaleel ◽  
...  
Keyword(s):  
Motion Control ◽  
Mobile Application ◽  
Experimental Testing ◽  
Low Cost ◽  
Front Wheel ◽  
Ease Of Use ◽  
Android Application ◽  
Wheelchair Users ◽  
Smart Wheelchairs ◽  
Steering Mechanism

This paper presents the design and implementation of a low-cost and reliable wireless motion control system for conventional electric wheelchairs. The presented work aims to enhance the mobility of handicapped and elderly wheelchair users by utilizing a mobile application to control the motion of their unattained wheelchairs. The designed system takes into consideration cost, weight, a range of operation, ease of use, and implementation. The conventional electric wheelchair is equipped with a motorized front wheel steering mechanism. In addition, it is equipped with a Wi-Fi module to support remote motion control via a specially designed Android mobile application called “Android Application For NavigAtioN”; AAFNAN for short. Experimental testing of the prototype showed successful remote motion control and ease of use.

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

Sustaining Job Performance through Technology Acceptance with Usage of Whatsapp Mobile Application

2020 ◽  
Vol 5 (1) ◽  
pp. 123
Author(s):  
Nor Hayati Kassim ◽  
Norlina Mohamed Noor ◽  
Jati Kasuma ◽  
Juliza Saleh ◽  
Ceaser Dealwis ◽  
...  
Keyword(s):  
Job Performance ◽  
Technology Acceptance ◽  
Mobile Applications ◽  
Mobile Application ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Maximum Efficiency ◽  
Perceived Ease Of Use ◽  
Positive Attitudes ◽  
Willingness To Use

Companies are now recognizing that their employees require a spectrum of mobile applications in order to achieve maximum efficiency at the workplace. Mobile applications such as WeChat, Twitter and WhatsApp via smartphones have become influential tools and extensively used by employees at the workplace. This state-of-the-art technology in communication has penetrated various fields, including routine administrative jobs at the workplace. The objective of this research is toinvestigate the acceptance of the WhatsApp mobile application for formal use among support staff at The Commission of the City of Kuching North, Sarawak (DBKU). Perceived usefulness, perceived ease of use and behavioral intention of the users in using WhatsApp are the variables measured for job performance. The researchers utilized convenience sampling, whereby a total of 105 employees from two departments participated in the investigation. Data was collected using a set of selfadministered questionnaires which was adapted from Davis. The findings revealed that perceived usefulness and perceived ease of use of WhatsApp as a means of communication were significant for job performance at DBKU. The employees felt more competent during their formal interaction at the workplace as less effort was needed while using WhatsApp. The existence of features which were user-friendly and easy operational functions helped to create positive attitudes when utilizing the application. Faster feedback, ease of use, and convenience were some of the reasons for the employees’ willingness to use WhatsApp for communication at the workplace.

THE DEVELOPMENT AND SYSTEMATIC STUDY OF THE PROGRAM OF MEASURES ON IMPROVEMENT OF ORGANIZATION OF TRANSPORT SERVICE OF THE POPULATION IN THE METROPOLIS

2020 ◽  
Vol 4 (26) ◽  
pp. 91-95
Author(s):  
D. A. Smirnov ◽  
Keyword(s):  
Transport System ◽  
Systematic Study ◽  
Public Transport ◽  
Road Network ◽  
System Development ◽  
Transport Service ◽  
Transport Services ◽  
The City

The article reveals the content of measures to improve the organization of transport services in the metropolis. The key directions of the city transport system development are considered. The analysis of the offered offers is carried out. Keywords: metropolis, transport development, public transport, street and road network.

Penerapan Customer Relationship Management (CRM) pada Aplikasi Pengiriman Pesan Instan Studi Kasus: WhatsApp, WeChat, Line, KakaoTalk

2014 ◽  
Vol 5 (1) ◽  
pp. 20-26
Author(s):  
Ellynia Ellynia ◽  
Viany Utami Tjhin
Keyword(s):  
Operating Systems ◽  
Customer Relationship Management ◽  
Mobile Application ◽  
Instant Messaging ◽  
Relationship Management ◽  
Ease Of Use ◽  
Customer Relationship ◽  
Good Relationship ◽  
Management Application ◽  
Index Terms

In establish good relationship with customer, companies need to have a good customer relationship management system as well. The purpose of this study is to explore the level of development of the use of instant messaging applications that are used for mobility of companies in establishing relationships with customers; and to investigate the factors considered important for the success of the mobility of companies in establishing relationships with their customers. In this study it was found that not all instant messaging application has a feature which serves to establish rapport with customers. The results showed some of the determinants of success in the utilization of instant messaging applications is the ease of use, target the most used mobile devices, operating systems most used by users, and mobile application user interface that is used. Index Terms - customer, relationship, management, application, messanging, instant

Sign in / Sign up

Export Citation Format

Share Document