Measuring Effectiveness of an E-Governance System

2013 ◽  
pp. 148-171
Author(s):  
Bijaya Krushna Mangaraj ◽  
Upali Aparajita
Keyword(s):  
Governance System ◽  
The Public ◽  
Effective Governance ◽  
Government Sector ◽  
Governance Environment ◽  
Governance Systems ◽  
Effectiveness Measurement ◽  
The Government ◽  
Financial Administration

In the era of economic liberalisation, institutions of higher education in the government sector, particularly universities, are facing tremendous challenges in terms of academic, general, and financial administration, which need effective governance. Recently, some of the universities are trying to adopt e-governance as a platform for such a purpose. However, the design of such a system is very much important, as it has to cater to the needs of various stakeholders in the public system. In this context, the effectiveness measurement of such an e-governance system is really necessary either to improve its performance level by re-aligning its organisational culture or by providing inputs for re-designing the system in order to make it more effective. Hence, the performance of such a system can be known if a human-centric approach with multiple criteria of evaluation is considered in the governance environment. This chapter attempts to determine those criteria by multiple factor analyses carried out for the purpose of considering multiple stakeholders. Analytic hierarchical processes as well as fuzzy analytic hierarchical processes have been then employed to measure the effectiveness of e-governance systems along those criteria, taking an Indian university as a case study.

Community Practices to Improve E-Governance at the Grass Roots

2011 ◽  
pp. 1-34
Author(s):  
Hakikur Rahman
Keyword(s):  
Information Technologies ◽  
Electronic Format ◽  
Governance System ◽  
Government Structure ◽  
Governance Framework ◽  
Grass Roots ◽  
Governance Systems ◽  
The Government ◽  
System Inclusion

Wide use of information technologies has lead governments across the globe to adopt the new nature of governance system for their citizens, businesses and within the government structure. Governance systems nowadays do not only enclave simply the dissemination of government regulations and directives to their stakeholders, but also target to improve their knowledge and capacity. At the threshold, by putting the information technologies as a thrust sector for many years and with well adopted e-governance framework, several countries have achieved remarkable success. However, many of them despite diversified efforts could not put into the track mainstreaming electronic format of the governance system. This research feel that to improve the governance system, inclusion of grass roots participants are necessary and nurturing of community practices targeting to raise their knowledge and skills through an adoptive e-governance framework would enhance the process. As a case study, it put forwards a case from UNDP, including hints on similar other cases.

Community Practices to Improve E-Governance at the Grass Roots

2013 ◽  
pp. 134-179 ◽  
Author(s):  
Hakikur Rahman
Keyword(s):  
Information Technologies ◽  
Electronic Format ◽  
Governance System ◽  
Government Structure ◽  
Governance Framework ◽  
Grass Roots ◽  
Governance Systems ◽  
The Government ◽  
System Inclusion

Wide use of information technologies has lead governments across the globe to adopt the new nature of governance system for their citizens, businesses, and within the government structure. Governance systems nowadays do not only enclave simply the dissemination of government regulations and directives to their stakeholders, but also target to improve their knowledge and capacity. At the threshold, by putting the information technologies as a thrust sector for many years and with well adopted e-governance framework, several countries have achieved remarkable success. However, many of them, despite diversified efforts, could not put into the track mainstreaming electronic format of the governance system. This research feel that to improve the governance system, inclusion of grass roots participants are necessary and nurturing of community practices targeting to raise their knowledge and skills through an adoptive e-governance framework would enhance the process. As a case study, it put forward a case from UNDP, including hints on similar other cases.

scholarly journals Enabling Knowledge Sharing within e-Government Back-Office through Ontological Engineering

2007 ◽  
Vol 2 (1) ◽  
pp. 33-48
Author(s):  
Graciela Brusa ◽  
María Laura Caliusco ◽  
Omar Chiotti
Keyword(s):  
Organizational Innovation ◽  
Santa Fe ◽  
Ontological Engineering ◽  
The Public ◽  
Software Applications ◽  
Process Characteristics ◽  
Main Requirement ◽  
The Government ◽  
Back Office

Nowadays, organizational innovation constitutes the government challenges for providing better and more efficient services to citizens, enterprises or other public offices. E–government seems to be an excellent opportunity to work on this way. The applications that support front-end services delivered to users have to access information systems of multiple government areas. This is a significant problem for e-government back-office since multiple platforms and technologies coexist. Moreover, in the back-office there is a great volume of data that is implicit in the software applications that support administration activities. In this context, the main requirement is to make available the data managed in the back-office for the e-government users in a fast and precise way, without misunderstanding. To this aim, it is necessary to provide an infrastructure that make explicit the knowledge stored in different government areas and deliver this knowledge to the users. This paper presents an approach on how ontological engineering techniques can be applied to solving the problems of content discovery, aggregation, and sharing in the e-government back-office. This approach is constituted by a specific process to develop an ontology in the public sector and an ontology-based architecture. In order to present the process characteristics, a case study applied to a local government domain is analyzed. This domain is the budget and financial information of Santa Fe Province (Argentine).

Prospects for architects in the Government Sector

2021 ◽  
Vol 9 (4) ◽  
pp. 27-39
Author(s):  
Disha Garg ◽  
Kartik Sharma ◽  
Parul Nayar ◽  
Shubhi Goyal ◽  
Shruti S Nagdeve
Keyword(s):  
Graduate Students ◽  
Private Sector ◽  
Professional Life ◽  
Thought Process ◽  
The Public ◽  
Government Organizations ◽  
Private Practices ◽  
Government Sector ◽  
The Government

Purpose: With the conception of one’s professional life, it is essential to understand all the possibilities and opportunities that lie before them. In the case of architecture, there exists a bias towards the private sector where newly graduate students aspire to work in private practices and possibly even envision a practice of their own at a certain point in life. While there is nothing wrong with envisioning a future in the private sector, it is also essential to be aware about the public sector and understand the opportunities it provides to be able to make an informed decision. There is a preconceived notion about the monotonous nature of government jobs and a lack of awareness about students about the opportunities in this sector. Hence, it becomes crucial to understand the numerous opportunities this sector has to offer and thus, explore the potential of architects in government organizations. Methodology: The research for this paper has been done by referring to existing literature and interviews with concerned people. With an understanding of how and why is the government sector an essential  area of research for budding architects and planners. The research was done through interviews and possible case studies was done based on review of existing literature. Main Findings: The government is one sector with tremendous possibilities in the realm of architecture but is often plagued with stereotypes and preconceptions which have emerged over the years. It is imagined to be “lazy”, “uninnovative” and “non-productive” but this sector has evolved over the recent years and is now shaping to be one of the more lucrative sectors for practice. The number of perks, benefits and a clear comparative advantage of a higher salary, added with the direct contribution towards serving the nation, the government sector clearly has an unrealised potential for architectural professionals. Implications: With younger architetcs having preconceived notions about role of architetcs in a government sector limited to unexciting set of designs without creativity, this article may help bring a fresh thought process to choose professional sector wisely.

scholarly journals Políticas Públicas: ecoturismo x preservação dos recursos naturais

2015 ◽  
Vol 8 (4) ◽  
Author(s):  
Luís Carlos Araújo Moraes
Keyword(s):  
Natural Resources ◽  
Master Plan ◽  
The Public ◽  
Protect Area ◽  
Politica Publica ◽  
Tourism Activity ◽  
Conservation Of Natural Resources ◽  
The Government ◽  
Public Politics

As políticas públicas ocupam importante papel no âmbito do planejamento estratégico e da gestão pública nos mais diferenciados setores. Sendo assim, este estudo tem como objetivo analisar a política pública de meio ambiente, tendo como foco principal o Plano Diretor da APA da Serrinha do Alambari, no município de Resende/RJ e sua correlação com a política setorial de turismo inscrita no Plano Diretor Municipal. A pesquisa se caracteriza como exploratória e de abordagem qualitativa, com estudo de caso. O resultado aponta para a falta de sinergia entre as políticas ambiental e a de turismo, comprometendo, pois, não só a atividade turística como a preservação do patrimônio natural. Espera-se que os dados e as informações obtidas norteiem o poder público para que sejam desenvolvidas ações efetivas, através das políticas públicas, para compatibilizar a prática do ecoturismo com a preservação e conservação dos recursos naturais, ambas pautadas na ótica do desenvolvimento sustentável. Public politics: Ecotourism X preservation of natural resources ABSTRACT Public politics have important role in the strategic planning and management of public in more differentiated sectors. Thus, this study aims to analyze the public environmental politic, focusing mainly on the Master Plan of the Serrinha Alambari Protect Area in the municipality of Resende (RJ, Brazil) and its correlation with the sectoral politic entered in the tourism Master Plan. The research is characterized as exploratory and qualitative approach with case study. The result points to the lack of synergy between environmental and tourism politics, compromising therefore not only to tourism activity as the preservation of natural heritage. It is expected that the data and information obtained will guide the government to be developed effective actions, through public politics, in order to reconcile the practice of ecotourism with the preservation and conservation of natural resources, both predicated in optics of sustainable development. KEYWORDS: Planning; Public Politic; Ecotourism; Environment.

PENGUJIAN PERFORMA DAN TINGKAT STRESS PADA WEBSITE RESMI PEMERINTAH (STUDI KASUS: KAB.SUBANG, KAB.BANDUNG BARAT, DAN KAB.CIANJUR)

2021 ◽  
Vol 5 (1) ◽  
pp. 132
Author(s):  
Carkiman Carkiman ◽  
Shandy Rikmansyah ◽  
Sandi Mahardi ◽  
Muhammad Adi Kuncoro
Keyword(s):  
Test Results ◽  
Display Time ◽  
The Public ◽  
Government Sector ◽  
District Government ◽  
Access Information ◽  
The Government ◽  
Almost All ◽  
Government Website

Melayani  masyarakat  ataupun  publik  dengan  menggunakan media teknologi informasi dan komunikasi berbasis  website  hampir  dilakukan  oleh  semua  sektor, termasuk sektor pemerintah seperti halnya pemerintahan ditingkat kabupaten. pemerintah kabupaten yang sudah memiliki website resmi diantaranya kab.subang  (subang.go.id), kab.bandung barat (bandungbaratkab.go.id), dan kab.cianjur (cianjurkab.go.id) yang  menjadi  fokus  penelitian ini. Keberadaan  website  resmi  milik  pemerintah, perlu dilakukan  pengukuran  kinerja  dan serta kualitas dari website tersebut dengan menggunakan alat uji  GTMetrix, WebPageTest, dan WAVE. Berdasarkan hasil pengujian dengan GTMetrix, maka website resmi pemerintah kabupaten  subang termasuk  kategori  lambat  dengan  waktu  tampil  18.9s,  sedangkan  untuk  website resmi pemerintah kabupaten cianjur  dan  kabupaten  bandung barat dengan waktu tampil  33.5s dan  31.0s  termasuk  kategori sangat  lambat. Berdasarkan  hasil  pengujian  dengan WebPagetest,  maka  website  resmi pemerintah kabupaten  Cianjur  memiliki  nilai performa baik dengan waktu tampil 20.015s dibandingkan dengan  kabupaten  subang dengan waktu tampil 65.871s dan  bandung  barat  dengan  waktu tampil  39.574s. Berdasarkan  hasil pengujian dengan WAVE, maka website resmi pemerintah  kabupaten  Bandung Barat memiliki nilai error sedikit  dengan jumlah  9 error dibandingkan dengan  kabupaten  subang dengan jumlah  61  error dan  kabupaten  cianjur  dengan  jumlah  168 error. Penelitian ini menyatakan bahwa dengan  fokus load time dari ketiga website resmi pemerintah kabupaten  tersebut, maka Semakin  kecil  angka  loadtime  yang dihasilkan, maka  kinerja  website  semakin  baik  dan  juga  Kualitas  sebuah  website  sangat  berpengaruh  terhadap minat    pengguna  ataupun  masyarakat  untuk  mengakses  website tersebut. saran  yang  dapat  diberikan berdasarkan hasil pengujian diatas adalah  meningkatkan  kinerja website  resmi pemerintah  terlebih  difokuskan  pada  load time website, dan  dari ketiga website resmi tersebut parameter security score nilainya F  itu  artinya  perlu ditingkatkan keamanan dari website milik pemerintah tersebut, sehingga dapat memberikan  kenyamanan dan  minat  pengguna untuk  mengakses  lnformasi  yang  terdapat  pada website  resmi  pemerintah  daerah  tersebut. Serving the public or the public by using information technology and website-based communication media is practiced by almost all sectors, including the government sector as well as the district level government. District governments that already have official websites include Kab.subang (subang.go.id), Kab.bandung Barat (bandungbaratkab.go.id), and Kab.cianjur (cianjurkab.go.id) which are the focus of this research. The existence of an official government website, it is necessary to measure the performance and quality of the website using the GTMetrix, WebPageTest, and WAVE test tools.  Based on the results of testing with GTMetrix, the official website of the Subang district government is in the slow category with a display time of 18.9s, while the official websites of the Cianjur regency and West Bandung regencies with a display time of 33.5s and 31.0s are in the very slow category. Based on the results of testing with WebPagetest, the official website of the Cianjur regency government has a good performance score with a display time of 20,015s compared to Subang district with a display time of 65,871s and Bandung Barat with a display time of 39,574s. Based on the results of testing with WAVE, the official website of the West Bandung district government has a slight error value with 9 errors compared to Subang district with 61 errors and Cianjur district with 168 errors. This research states that with the focus on the load time of the three official websites of the regency government, the smaller the load time is generated, the better the performance of the website and the quality of a website greatly affects the interest of users or the public to access the website. The suggestion that can be given based on the test results above is to improve the performance of the official government website, especially focused on the load time of the website, and from the three official websites the parameter of the security score is F, which means that the security of the government-owned website needs to be increased, so that it can provide user comfort and interest. to access information contained on the official website of the local governmen

Implementation of Social Media Concepts for E-Government

2019 ◽  
pp. 1071-1091
Author(s):  
Raimundo Díaz-Díaz ◽  
Daniel Pérez-González
Keyword(s):  
Social Media ◽  
Citizen Participation ◽  
Smart Cities ◽  
City Council ◽  
Political Agenda ◽  
The Public ◽  
Partnership Model ◽  
The Government ◽  
Technological Platform

Some governments have proven social media's potential to generate value through co-creation and citizen participation, and municipalities are increasingly using these tools in order to become smart cities. Nevertheless, few public administrations have taken full advantage of all the possibilities offered by social media and, as a consequence, there is a shortage of case studies published on this topic. By analyzing the case study of the platform Santander City Brain, managed by the City Council of Santander (Spain), the current work contributes to broaden the knowledge on ambitious social media projects implemented by local public administrations for e-Government; therefore, this case can be useful for other public sector's initiatives. The case studied herein proves that virtual social media are effective tools for civil society, as it is able to set the political agenda and influence the framing of political discourse; however, they should not be considered as the main channel for citizen participation. Among the results obtained, the authors have found that several elements are required: the determination and involvement of the government, a designated community manager to follow up with the community of users, the secured privacy of its users, and a technological platform that is easy to use. Additionally, the Public Private Partnership model provides several advantages to the project, such as opening new sources of funding.

Public-Private-Academic Cooperation as a Trust Building Mechanism

2016 ◽  
pp. 199-223
Author(s):  
Nicholas Virzi ◽  
Juan Portillo ◽  
Mariela Aguirre
Keyword(s):  
Public Sector ◽  
Private Sector ◽  
Trust Building ◽  
Public And Private ◽  
The Public ◽  
National Competitiveness ◽  
Working Together ◽  
The Government ◽  
Innovation And Entrepreneurship

The chapter will be a case study from an Ordoliberal perspective of the conception, implementation and policy output of the newly created Private Council of Competitiveness (PCC) in Guatemala, a country wracked by mistrust of the public sector by the private sector. The PCC was founded as a private sector initiative, in conjunction with academia, to work with the government to spawn new efforts aimed at augmenting Guatemala's national competitiveness, by fomenting innovation, entrepreneurship and closer ties between academia and the public and private sectors. The chapter utilizes first hand interviews with the members of the PCC and key public sector players, academics, and other top representatives from the private sector to show how working together built the trust necessary to make the PCC a successful working body with the potential to produce important initiatives in matters of competitiveness, innovation and entrepreneurship.

scholarly journals Social Movement at Indonesia - Malaysia Border (A Case Study of Indonesian Migrant Workers’ Education in Sebatik Island, a Land Border of Indonesia - Malaysia)

2018 ◽  
Vol 73 ◽  
pp. 11013
Author(s):  
Warsono Hardi ◽  
Nurcahyanto Herbasuki ◽  
Rifda Khaerani Thalita
Keyword(s):  
Migrant Workers ◽  
Basic Education ◽  
The State ◽  
Private Companies ◽  
Mining Company ◽  
Border Area ◽  
The Public ◽  
The Government

The condition of the state border area between Indonesia and Malaysia is totally different. Children of Indonesian Workers (TKI) have no (limited) access to learn in formal schools since they do not have citizenship documents. This study aims to analyze the implementation of basic education mission in the border area, particularly in Sebatik island, Nunukan regency, North Kalimantan province. In addition, the research was conducted using qualitative explorative approach. Problems arising at the border area are very diverse and systemic. The Indonesian government conducts the education in border areas still very limitedly. The role of the public, corporate and private companies (Three Net Working) becomes very important in operating the schools in border area. The role of a former lecturer who is famously called Mrs. Midwife Suraidah is very dominant in helping TKI’s children to learn a variety of knowledge in Sekolah Tapal Batas (Tapal Batas School) in Sebatik island, Nunukan Regency, North Kalimantan province. Some help from companies such as Pertamina (national oil mining company), Dompet Dhuafa foundation and volunteers who are willing to be teachers strongly support the continuously of Tapal Batas School. The continuity of basic education in the state border becomes a challenge for the government since the purpose of the country written in the opening of Constitution 1945 is the intellectual life of the nation can be realized by implementing it in Nawacita program.

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