Digital-Locker Services in India

2020 ◽  
pp. 101-131 ◽  
Author(s):  
Sumangla Rathore ◽  
Avinash Panwar
Keyword(s):  
Data Analysis ◽  
Survey Data ◽  
Behavioral Intention ◽  
Ease Of Use ◽  
Electronic Documents ◽  
Intention To Adopt ◽  
The Government ◽  
Awareness Level

On 1st July 2015, Government of India launched a Digital India campaign which is a flagship program of the government with an objective to transform India into a digitally empowered society. One key initiative of the program is digital locker service which aims at sharing and storing of electronic documents at one place in a digital locker. A study was undertaken to assess the awareness level of citizens regarding this service, to identify the problems and challenges associated with its implementation, to identify factors that affect adoption of such initiatives, and to make recommendations to various stake holders. The data analysis revealed that main concerns associated with the service include security, confidentiality, and ease of use. The survey data also revealed that the behavioral intention regarding adoption of this service is mainly determined by the user innovativeness and ease of use, usefulness, and compatibility do not seem to have an impact on the behavioral intention to adopt the service.

The Driving Internal Beliefs of Household Internet Adoption among Jordanians and the Role of Cultural Values

2013 ◽  
pp. 130-151
Author(s):  
Khaled Saleh Al Omoush ◽  
Raed Musbah Alqirem ◽  
Amin A. Shaqrah
Keyword(s):  
Cultural Values ◽  
Behavioral Intention ◽  
Driving Forces ◽  
Ease Of Use ◽  
Cultural Dimensions ◽  
Perceived Ease Of Use ◽  
Empirical Examination ◽  
Internet Adoption ◽  
Intention To Adopt ◽  
Information And Communication

The purpose of this study is to develop and validate a comprehensive model for the determinants of household Internet adoption through identifying the driving internal beliefs of individuals and the effect of cultural values on behavioral intention to adopt the household Internet among Jordanians. Given the widely recognized effect of cultural values on adoption of Information and Communication Technology (ICT), this study, applying Hofstede’s multidimensional framework, investigated the effect of cultural values on the behavioral intention to household Internet adoption in micro level. The empirical examination of the research model indicated that the behavioral intention to household Internet adoption is determined directly by five internal beliefs, including perceived needs, perceived risks, perceived ease of use, perceived resources, and perceived image. The results provide supporting empirical evidence linking most of Hofstede’s cultural dimensions to behavioral intention to household Internet adoption. With the exception of power distance, the results showed that collectivism (low individualism), masculinity, long-term orientation, and uncertainty avoidance had significant effects on the behavioral intention to household Internet adoption. The results demonstrated differences in the driving forces and cultural impact on Internet adoption between households and organizations settings.

A Formative Evaluation of Rendezvous

2016 ◽  
pp. 632-648
Author(s):  
Alton Y.K. Chua
Keyword(s):  
Knowledge Sharing ◽  
Behavioral Intention ◽  
Web Application ◽  
Formative Evaluation ◽  
Web Applications ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Intention To Adopt ◽  
Qualitative Feedback ◽  
Perceived Enjoyment

Web applications that offer entertainment rarely support knowledge sharing. Conversely, applications that are intended for knowledge sharing rarely offer entertainment. The intent of this paper is therefore to propose the coalescence of knowledge sharing and entertainment in a Web application. The objectives of this paper are twofold: (1) to introduce a prototype called Rendezvous, which serves as a platform for both knowledge sharing and entertainment and (2) to conduct a formative evaluation of Rendezvous by soliciting feedback and its appeal for users' intention to adopt. A two-stage data collection plan was used. First, qualitative feedback was obtained from a group of 38 participants through focus groups. Thereafter, a questionnaire was developed and administered to 124 participants to assess users' intention to adopt. On the whole, the behavioral intention to adopt Rendezvous seems promising. Factors that seemed to influence behavioral intention to adopt included perceived utility, perceived enjoyment, perceived ease of use and social influences.

scholarly journals Understanding the Determinants of Wearable Payment Adoption: An Empirical Study

10.28945/4746 ◽  
2021 ◽  
Vol 16 ◽  
pp. 173-211
Author(s):  
Ahmad A. Rabaa'i ◽  
Xiaodi Zhu
Keyword(s):  
Behavioral Intention ◽  
Wearable Devices ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Future Research ◽  
Research Model ◽  
Intention To Adopt ◽  
Perceived Security ◽  
Smart Wearable

Aim/Purpose: The aim of this study is to determine the variables which affect the intention to use Near Field Communication (NFC)-enabled smart wearables (e.g., smartwatches, rings, wristbands) payments. Background: Despite the enormous potential of wearable payments, studies investigating the adoption of this technology are scarce. Methodology: This study extends the Technology Acceptance Model (TAM) with four additional variables (Perceived Security, Trust, Perceived Cost, and Attractiveness of Alternatives) to investigate behavioral intentions to adopt wearable payments. The moderating role of gender was also examined. Data collected from 311 Kuwaiti respondents were analyzed using Structural Equation Modeling (SEM) and multi-group analysis (MGA). Contribution: The research model provided in this study may be useful for academics and scholars conducting further research into m-payments adoption, specifically in the case of wearable payments where studies are scarce and still in the nascent stage; hence, addressing the gap in existing literature. Further, this study is the first to have specifically investigated wearable payments in the State of Kuwait; therefore, enriching Kuwaiti context literature. Findings: This study empirically demonstrated that behavioral intention to adopt wearable payments is mainly predicted by attractiveness of alternatives, perceived usefulness, perceived ease of use, perceived security and trust, while the role of perceived cost was found to be insignificant. Recommendations for Practitioners: This study draws attention to the importance of cognitive factors, such as perceived usefulness and ease of use, in inducing users’ behavioral intention to adopt wearable payments. As such, in the case of perceived usefulness, smart wearable devices manufacturers and banks enhance the functionalities and features of these devices, expand on the financial services provided through them, and maintain the availability, performance, effectiveness, and efficiency of these tools. In relation to ease of use, smart wearable devices should be designed with an easy to use, high quality and customizable user interface. The findings of this study demonstrated the influence of trust and perceived security in motivating users to adopt wearable payments, Hence, banks are advised to focus on a relationship based on trust, especially during the early stages of acceptance and adoption of wearable payments. Recommendation for Researchers: The current study validated the role of attractiveness of alternatives, which was never examined in the context of wearable payments. This, in turn, provides a new dimension about a determinant factor considered by customers in predicting their behavioral intention to adopt wearable payments. Impact on Society: This study could be used in other countries to compare and verify the results. Additionally, the research model of this study could also be used to investigate other m-payments methods, such as m-wallets and P2P payments. Future Research: Future studies should investigate the proposed model in a cross-country and cross-cultural perspective with additional economic, environmental, and technological factors. Also, future research may conduct a longitudinal study to explain how temporal changes and usage experience affect users’ behavioral intentions to adopt wearable payments. Finally, while this study included both influencing factors and inhibiting factors, other factors such as social influence, perceived compatibility, personal innovativeness, mobility, and customization could be considered in future research.

scholarly journals A Formative Evaluation of Rendezvous

2014 ◽  
Vol 10 (3) ◽  
pp. 1-17 ◽  
Author(s):  
Alton Y.K. Chua
Keyword(s):  
Knowledge Sharing ◽  
Behavioral Intention ◽  
Web Application ◽  
Formative Evaluation ◽  
Web Applications ◽  
Ease Of Use ◽  
Perceived Ease Of Use ◽  
Intention To Adopt ◽  
Qualitative Feedback ◽  
Perceived Enjoyment

Web applications that offer entertainment rarely support knowledge sharing. Conversely, applications that are intended for knowledge sharing rarely offer entertainment. The intent of this paper is therefore to propose the coalescence of knowledge sharing and entertainment in a Web application. The objectives of this paper are twofold: (1) to introduce a prototype called Rendezvous, which serves as a platform for both knowledge sharing and entertainment and (2) to conduct a formative evaluation of Rendezvous by soliciting feedback and its appeal for users' intention to adopt. A two-stage data collection plan was used. First, qualitative feedback was obtained from a group of 38 participants through focus groups. Thereafter, a questionnaire was developed and administered to 124 participants to assess users' intention to adopt. On the whole, the behavioral intention to adopt Rendezvous seems promising. Factors that seemed to influence behavioral intention to adopt included perceived utility, perceived enjoyment, perceived ease of use and social influences.

scholarly journals PENGARUH PERILAKU INDIVIDU WAJIB PAJAK ORANG PRIBADI TERHADAP PENGGUNAAN E-FILING DI KOTA MANADO

2015 ◽  
Vol 4 (2) ◽  
pp. 52
Author(s):  
Calvin Kolompoy ◽  
Ventje Ilat ◽  
Harijanto Sabijono
Keyword(s):  
Natural Gas ◽  
Behavioral Intention ◽  
Positive Influence ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Questionnaire Data ◽  
Perceived Ease Of Use ◽  
Directorate General ◽  
The Government ◽  
New System

Tax is one of the main sources of revenue in Indonesia beside sources of petroleum and natural gas which are important for the survival of the nation of Indonesia. Therefore, the government develops a new system to help taxpayer paying their taxes. The purpose of this research is to analyze the influence of individual taxpayer behaviors towards the usage of e-filing in manado city. The analyzing method used in this research is explanative, that is explaining the influence of each of the research variable based on the questionnaire data that has been processed.The result showed that Perceived Usefulness and Perceived Ease of Use give positives influence towards the usage of e-filing, while Behavioral Intention did not bring positive influence towards the usage of e-filing. The Directorate General of Taxation should be more socializing the e-filing program more actively, also the taxpayer should be more open towards the development of taxes technology

The Moderating Effects of Awareness on Antecedents of Behavioral Intention to Adopt Mobile Government Services

2020 ◽  
pp. 1503-1524
Author(s):  
Herman Mandari ◽  
Yee-Lee Chong
Keyword(s):  
Rural Areas ◽  
Behavioral Intention ◽  
Structural Equation ◽  
Moderating Effect ◽  
Ease Of Use ◽  
Government Support ◽  
Relative Advantage ◽  
Government Services ◽  
Intention To Adopt ◽  
Multi Stage

The motives behind this study were to examine the moderating effect of awareness as well as direct effect of several determinants on behavioral intention to adopt m-government services. A quantitative survey was conducted in Tanzania rural area to collect data used in this study. Stratified and multi-stage sampling techniques were employed to select unit of interest. 407 usable questionnaires were collected and analyzed by using structural equation modelling. The results show that awareness does not have moderating effect on the specified model's paths. Furthermore, the study shows that relative advantage, ease-of-use, compatibility and government support have significant direct influence on rural farmers' behavioral intention to adopt m-government services. This study expands scholars' knowledge on the moderating effect of awareness on the adoption of m-government technologies, furthermore the study provides useful practical implications to policy makers on how to increase the adoption of m-government services in Tanzania rural areas.

scholarly journals FAKTOR-FAKTOR PENERIMAAN INDIVIDU DALAM IMPLEMENTASI TI DI PEMERINTAH KOTA BOGOR

2015 ◽  
Vol 11 (1) ◽  
Author(s):  
Layungsari Layungsari ◽  
Putu Wuri Handayani ◽  
Yova Ruldeviyani
Keyword(s):  
Public Sector ◽  
Significant Influence ◽  
Behavioral Intention ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Successful Implementation ◽  
Perceived Ease Of Use ◽  
It Use ◽  
The Government ◽  
The Individual

The use of Information Technology (IT) in public sector organizations cannot always be applied properly. This could lead to failure of Information Systems. Many literature states that successful implementation of an information system is very dependent on the acceptance level of the system by its users. The Government of Bogor City as a public sector organization in Indonesia has been active in the development of IT. From 2008 to 2013, the Government of Bogor City developed nine application, four of which has running with low utilization and the other five applications no longer operate as a result of very minimum user. This study analyzes the individual factors that influence the acceptance of implementation of IT in the Government Environment using TAM. This is quantitative Survey Research using sample of 410 employees of Bogor city. Data processing was performed using descriptive statistical techniques and PLS-SEM. The results prove that the Perceived Usefulness and Perceived Ease of Use has a significant influence on the Behavioral Intention to use IT at Government of Bogor City. Behavioral Intention has a significant influence on the Actual IT Use and Perceived Ease Perceived Ease of Use had a significant effect on the Perceived Usefulness.

scholarly journals Factors Affecting Bankers’ Behavioral Intention to Adopt Green Banking: An Empirical Analysis of Banks in Pakistan

2020 ◽  
Vol 6 (2) ◽  
pp. 835-843
Author(s):  
Owais Shafique ◽  
Maryam Khan
Keyword(s):  
Global Warming ◽  
Behavioral Intention ◽  
Industrial Revolution ◽  
Banking Sector ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Contributing Factors ◽  
Factors Affecting ◽  
Intention To Adopt

The global temperature has reached its highest level since the start of the industrial revolution, which is the major cause of global warming. Global warming has become one of the gravest problem now a days as it has considerable influences over markets, societies and economies. For sustainable environment management, remarkable efforts are carried out across the world and every institution is playing its role towards minimizing its impact on the environment. From financial institutions, banking sector is playing an important role in this regard. Banking sector has introduced a concept of Green Banking (GB). State Bank of Pakistan (SBP) has recently issued guidelines regarding the adoption of green banking. This study attempts to identify the factors which affect bankers’ intension to adopt green banking. This study would prove to be helpful in identifying the most influencing factors towards adoption of green banking practices and in developing policies towards its adoption in Pakistan. Structured questionnaire based on a 7 point Likert scale as used for data collection from a sample of 300 respondents. Regression analysis was used to check the association among the variables. The result of study shows that all independent variables of study have shown significant association with dependent variable. Which means to some extent every independent factor is playing role in affecting bankers’ behavioral intension to adopt green banking. Result shows that perceived usefulness and perceived ease of use contribute more in predicting the Attitude toward use, which along with effort expectancy and performance expectancy are major contributing factors towards behavioral intention to adopt green banking practices.

scholarly journals Factors (Benefits, Trust, Self-Efficacy, Ease of Use, Security) Affecting Consumer’s Perception on E-Money in Indonesia

2018 ◽  
Vol 2 (2) ◽  
pp. 24
Author(s):  
Dinna Fatmy Pratiwi ◽  
Citra Kusuma Dewi
Keyword(s):  
Data Analysis ◽  
Self Efficacy ◽  
Quantitative Method ◽  
Ease Of Use ◽  
Multiple Linear Regressions ◽  
Snowball Sampling ◽  
Probability Sampling ◽  
The Government ◽  
Consumer's Perception ◽  
Linear Regressions

This research based on the developments of technology on payment system which replaced the use of cash as a medium of exchange into the non-cash system. The use of e-money as a non-cash system was made to actualize less cash society by the increase of the use of instrument and non-cash channel. However, the government had made a rule by required various costs to use e-money. As the used of e-money seemed forced by a rule, therefore, costumers might have a bad perception toward it. Hence, this research made to know the factors that affected costumers’ perception toward e-money in Indonesia. The method used in this research was quantitative method with type of descriptive and causal research. The variables used in this research are benefits (X1), trust (X2), self-efficacy (X3), ease of use (X4), security (X5), and consumers’ perception (Y). The samples are 400 respondents and using the technique of non-probability sampling which covered purposive sampling and snowball sampling. The data analysis was using multiple linear regressions. The research showed that the factor of self-efficacy and security in partial didn’t significantly affect the consumers’ perception toward e-money in Indonesia, while the factors that significantly affected partially are factors of benefits, ease of use, and trust. However, simultaneously, all factors of Benefits (X1), Trust (X2), Self-efficacy (X3), Ease of Use (X4), and Security (X5) significantly affected consumers’ perception (Y) toward e-money in Indonesia.

Determinants of Goal-Directed Mobile Ticketing Service Adoption Among Internet Users

2010 ◽  
Vol 2 (1) ◽  
pp. 26-46
Author(s):  
Shen-Yao Wang ◽  
Ting Lie
Keyword(s):  
Behavioral Intention ◽  
Mobile Internet ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Future Research ◽  
Perceived Ease Of Use ◽  
Internet Service ◽  
Service Adoption ◽  
Intention To Adopt ◽  
Internet Users

This study aims to understand the driving factors that influence the attitudes and behavioral intention to adopt mobile ticketing services, a new mobile Internet service in Taiwan applying the Theory of Planned Behavior. Empirical findings suggest that the intention to adopt the mobile ticketing service is significantly affected by the attitude towards the service, as well as the self-efficacy and controllability of adopting the mobile ticketing service. Attitude towards using the mobile ticketing service is significantly influenced by perceived usefulness and perceived monetary value of the service, whereas perceived usefulness is significantly affected by the perceived ease of use of the mobile ticketing service. Implications of this study and directions for future research are discussed.

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