Visual Support for Use Case Modeling
The Unified Modeling Language (UML) has been evolving as a standard approach to Systems Analysis and Design. Use cases are a de facto standard tool, and corresponding use case diagrams offer visual support for this tool. The Cognitive Theory of Multimedia Learning suggests that the visual nature of use case diagrams would enhance understanding, particularly for novice users, by providing visual cues to focus relevant information. This paper describes an experiment to test this theory, offering use cases with and without supporting use case diagrams. Retention, comprehension, and problem solving tasks were tested and measured. As hypothesized, the results find that users had a significantly higher level of understanding, measured by problem solving tasks, if they were provided with use case diagrams accompanying the use cases. These results are promising support that use cases and use case diagrams could be considered important boundary objects in systems analysis.