Using Theoretical Frameworks from the Social Sciences to Understand and Explain Behaviour in Social Computing

Author(s):  
Jacqui Taylor

Research over the past 15 years has examined how the Internet is being used to support communication and social interaction across a variety of groups and communities. However, much of this research has been exploratory, rather than explanatory. It is argued here that approaches from the social sciences offer established methods and frameworks within which the psychological and social impacts of computing can be addressed. In discussing various theories, the chapter highlights one problem—that individual theories have tended to be used to explain a single aspect of human behaviour. There is a need to think more holistically and search for a theoretical approach that can explain intrapersonal processes (e.g. cognition and emotion) as well as interpersonal behaviour within social computing. A number of theoretical frameworks from the social sciences (e.g. social identity theory and social capital theory) will be discussed as potentially being able to explain psychological processes at all levels for users of social computing applications. In summary, the objectives of this chapter are to discuss current approaches used to explain the way people interact in social computing contexts, identify shortcomings with these and to highlight approaches that can address these shortcomings.

Reputation ◽  
2019 ◽  
pp. 86-112
Author(s):  
Gloria Origgi

This chapter introduces a set of tools from the social sciences, including social capital theory, the theory of networks, and the sociology of hierarchies. It explains how the mechanisms designed to evaluate reputations function and what makes them reliable. It also focuses on the assessment and reliability of reputations. People emit signals meant to convince others of the genuineness of their reputations. Similarly, all things, objects, ideas, and indeed everything that points beyond appearances to hidden qualities, emit signals that inform people more or less credibly that certain qualities really exist. The chapter also explains that reputation is the result not only of strategic positioning but also of the way in which such positioning is perceived by others.


Author(s):  
Genevieve R Cox ◽  
Paula FireMoon ◽  
Michael P Anastario ◽  
Adriann Ricker ◽  
Ramey Escarcega-Growing Thunder ◽  
...  

Theoretical frameworks rooted in Western knowledge claims utilized for public health research in the social sciences are not inclusive of American Indian communities. Developed by Indigenous researchers, Indigenous standpoint theory builds from and moves beyond Western theoretical frameworks. We argue that using Indigenous standpoint theory in partnership with American Indian communities works to decolonize research related to American Indian health in the social sciences and combats the effects of colonization in three ways. First, Indigenous standpoint theory aids in interpreting how the intersections unique to American Indians including the effects of colonization, tribal and other identities, and cultural context are linked to structural inequalities for American Indian communities. Second, Indigenous standpoint theory integrates Indigenous ways of knowing with Western research orientations and methodologies in a collaborative process that works to decolonize social science research for American Indians. Third, Indigenous standpoint theory promotes direct application of research benefits to American Indian communities.


2015 ◽  
Vol 25 (2) ◽  
pp. 208-219
Author(s):  
Wan Idros Wan Sulaiman ◽  
Maizatul Haizan Mahbob ◽  
Shahrul Nazmi Sannusi

Department of Information of Malaysia is one of the public organizations directly involved in the provision of information to the public. To ensure that all services rendered acceptable, organizational communication in the Department of Information should be given serious consideration so that each activity can be transformed properly. Therefore, this study was undertaken to assess organizational communication in a learning organization in order to see the extent to which employees have a description of social capital and support to the organization of learning activities. The main purpose of this study is to examine the relationship that is formed through the social interactions between workers and management by integrating the four aspects of social capital, namely social trust, institutional trust, social norms and networking. For this purpose, a total of 190 respondents from the Information Department headquarters staff in Putrajaya was selected for this study. The study uses questionnaires as research tool and analyses key findings using the Pearson correlation test to examine relationships between various aspects. The study also applied social capital theory as the basis of research framework the when analyzing findings. The results showed that staff describe positive social capital within the organization and consider organizational learning as a strategy to improve the performance of the department in the future.


2007 ◽  
Vol 52 (174-175) ◽  
pp. 152-167
Author(s):  
Natasa Golubovic ◽  
Srdjan Golubovic

Despite the great interest for the concept and a considerable number of papers that deal with the subject of social capital, yet there is no unique and consistent definition of social capital. Forming a consistent theory of social capital is hindered by the presence of several different approaches in the analysis of this phenomenon. Depending on the author?s theoretical position in the definition of social capital or the analysis of its sources, components and outcomes, the emphasis rests on different social processes and relationships. The aim of this paper is to analyze alternative approaches in the conceptualization of social capital, their advantages and shortfalls, and their implications for the development of the social capital theory.


Author(s):  
Mohd Mahzan Awang ◽  
Jalal Deen Careemdeen

This study aims at identifying the level of social capital to improve soft skills among university students in Malaysia. Social capital construct based on Putnam's [1] social capital theory. Social capital in this research refers to students' participation in community-based activities and university's clubs. Soft skills construct included university students' communication, leadership, teamwork, continuous learning, critical thinking, ethics and professionalism, and entrepreneurship skills. This study is a survey research design using a questionnaire instrument for data collection. The sample was chosen randomly, participating in a total of 264 university students in Malaysia. The study used descriptive analyses such as mean, standard deviation, t-test, and Pearson Correlation to analyze the data. The Statistical Package for the Social Sciences (SPSS) Version 23 was used for the data analysis The findings of study demonstrated that the majority of university students had moderate levels of both constructs, namely social capital and soft skills. Results from this study revealed that there was no significant difference in social capital based on Gender. However, the results of the study found there is a significant difference in soft skills based on Gender. Accordingly,' it has been found that male students had a higher soft skill compared to female students. Correlation analysis demonstrated that there was a significant positive relationship between social capital and soft skills. Overall, this study suggests the importance of social capital towards soft skills development.


2018 ◽  
Vol 8 (1) ◽  
pp. 1-11
Author(s):  
Caroline Cheng

The 2011 Census shows 34,000 Chinese people living in Scotland, making Chinese the second largest minority group residing in Scotland. Among them, the asylum and refugee population continue to be largely invisible in the service delivery in Glasgow, which has been the only dispersal area in Scotland since 1999. Remarkably little research has been carried out on the UK Chinese migrant community in the literature, and this study proposed to fill the gap of finding out the wellbeing of this population. The researcher investigated the factors contributing to the wellbeing of twenty-five Chinese migrants, who are either asylum seekers or refugees in Glasgow as the first stage of a wellbeing study, adopting the concepts from the Wellbeing in Developing Countries framework (White, 2008). The Indicators of Integration (Strang & Ager 2008) and the Social Capital Theory (Putnam 1995) were used as reference points to explore the understanding of well-being and social connections. Semi-structured interviews were conducted to find out the core constructs of wellbeing from the Chinese peoples perspectives and thematic analysis was used in data analysis. The top five themes that emerged were childrens education, employment and financial independence, health care, freedom of speech and association, and support from own ethnic group.


2019 ◽  
Author(s):  
Arlika Anindya Putri

Purpose – The purpose of this study is to develop a structural equation model to explain the complexrelationship between social network and firm performance by introducing the mediating role of trust, sellingcapability and pricing capability.Design/methodology/approach – The research model with hypothesis development was derived basedon the literature. To provide empirical evidence, this study carried out a survey in which the data wereequated with a list of questionnaires with a random survey of 380 small and medium enterprises (SMEs) inthe Indonesian context.Findings – This study indicates that the use of social media in management process will not affect theincreasing firm performance, unless the firms build trust upon social networks. The social network with trustallows the firms to gain a pricing capability and a selling capability, which brings a positive impact on firmperformance. The results also show that the selling and the pricing capabilities become essential following theutilizing the social media, which concerns on trust building.Research limitations/implications – This study focused on the small-to-medium context, which hasconventionally provided an exemplary site for the development of social capital theory but raises issues ofgeneralizability across different contexts.Practical implications – To the managers, it is advisable to encourage their employees to consciouslyexploit the selling capability by enhancing the business networks via social media to achieve the firmperformance.Originality/value – This paper contributes to the social capital theory by explaining the mediating role oftrust in the complex relationship between social network and firm performance. This study provides evidencethat trust plays a pivotal role in social networks, which enable the observed firms to achieve the performance.


2021 ◽  
Vol 23 (1) ◽  
pp. 130-140
Author(s):  
Anna Vladimirovna Shentyakova

Modern megalopolis concentrates all groups of resources including economic, political, cultural, information, human resources, etc. The high population density, economic and geographic situation, complex multiethnic and multicultural structure of large cities contribute to certain types of values and behavioral models in the younger generation. The neo-institutional approach and social capital theory were chosen as a methodological basis. The article examines a number of methodological works devoted to various aspects of the social capital and explores the opportunity for this concept application for analysis of the protest behavior motivation and assessment of the protest potential of young people. Combination of the economic model of multilevel analysis for measuring social capital by S.А. Sysoev and socio-political parameters for the empirical part allowed to clearly defining the main categories and indicators of analysis. Measuring the levels of social capital of a megalopolis with the inclusion a network component expands the range of opportunities for assessing and identifying the protest potential of large Russian cities residents.


Author(s):  
V. Sachdev ◽  
S. Nerur ◽  
J. T.C. Teng

With the trend towards social interaction over the Internet and the mushrooming of Web sites such as MySpace, Facebook and YouTube in the social computing space, practitioners and researchers are motivated to explain the sudden surge in user interest. The authors propose that interactivity is an important and appropriate subject of investigation to shed light on this explosion in social media use. Based on a review of the extant literature, they justify the use of interactivity for addressing research questions motivated by this new phenomenon. In particular, they propose a redefinition of interactivity for the social computing domain and term it Social Computing Interactivity (SCI). The authors suggest possible operationalizations of the dimensions of SCI and explore theory bases which would inform a study of their relevance in predicting the continued growth of social computing.


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