Indicators for Cooperative, Online-Based Learning and Their Role in Quality Management of Online Learning

2021 ◽  
pp. 1709-1724
Author(s):  
Elske Ammenwerth ◽  
Werner O. Hackl ◽  
Alexander Hoerbst ◽  
Michael Felderer
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Learning Environments ◽  
Management System ◽  
Social Process ◽  
Success Rates ◽  
Workload Analysis ◽  
Meaningful Information ◽  
Pattern Index ◽  
Contribution Index

Learning is a constructive and social process that works best in interaction with others. From this perspective, interaction and cooperation are seen as essential for learning especially in online-based learning environments. The objective of this chapter is to propose and test indicators for cooperative online-based learning. The indicators focus on three areas: presence of participants (indicators: access index, access pattern index), participation of participants (reading index, contribution index, completion index), and interaction of participants (answer contribution index, connectivity index, reciprocity index). The indicators can be applied both to students and instructors. The indicators were applied to three online-based courses in higher education. Log data from the learning management system was used. Also, success rates, student evaluations, and workload analysis were conducted. Results show that the indicators can be calculated automatically and can provide meaningful information for students' and instructors' dashboards. The presented indicators are tailored to cooperative online-based learning environments, where interaction and cooperation are means of fostering higher levels of learning.

Indicators for Cooperative, Online-Based Learning and Their Role in Quality Management of Online Learning

2018 ◽  
pp. 1-20 ◽  
Author(s):  
Elske Ammenwerth ◽  
Werner O. Hackl ◽  
Alexander Hoerbst ◽  
Michael Felderer
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Learning Environments ◽  
Management System ◽  
Social Process ◽  
Success Rates ◽  
Workload Analysis ◽  
Meaningful Information ◽  
Pattern Index ◽  
Contribution Index

Learning is a constructive and social process that works best in interaction with others. From this perspective, interaction and cooperation are seen as essential for learning especially in online-based learning environments. The objective of this chapter is to propose and test indicators for cooperative online-based learning. The indicators focus on three areas: presence of participants (indicators: access index, access pattern index), participation of participants (reading index, contribution index, completion index), and interaction of participants (answer contribution index, connectivity index, reciprocity index). The indicators can be applied both to students and instructors. The indicators were applied to three online-based courses in higher education. Log data from the learning management system was used. Also, success rates, student evaluations, and workload analysis were conducted. Results show that the indicators can be calculated automatically and can provide meaningful information for students' and instructors' dashboards. The presented indicators are tailored to cooperative online-based learning environments, where interaction and cooperation are means of fostering higher levels of learning.

Quality management system in higher education institutions and its impact on students' employability with the mediating effect of industry–academia collaboration

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jawad Abbas ◽  
Kalpina Kumari ◽  
Waleed Mugahed Al-Rahmi
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Engineering Students ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Sampling Technique ◽  
Mediating Effect ◽  
Capital Theory ◽  
Content Type

PurposeBased on the principles of the human capital theory, this study investigates the role of the quality management system (QMS) in higher education institutions (HEIs) in developing successful employability attributes among graduates. Considering industry as a prominent stakeholder in academia, the authors took industry–academia collaboration as the mediating variable.Design/methodology/approachUsing the European Foundation for Quality Management model, the author analyzed how QMS in public HEIs located in London, the United Kingdom (UK), impacts business management, computer science and engineering students' employability. Following the nonprobability convenience sampling technique, this study included data from 324 local and international students.FindingsThe structural analysis identified QMS as a significant factor in enhancing students' employability, and industry–academia collaboration is found to act as a partial mediator in this relationship.Originality/valueThe management of HEIs in developing countries can take valuable guidelines from this study and integrate QMS in their institutions in developing their students' employability, as it is being done by HEIs in the UK.

Risk Based Thinking and Contingency Modeling in Leadership and Administration for Quality Management in Higher Education

2021 ◽  
pp. 415-436
Author(s):  
Jasmine K.S.
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Business Models ◽  
Strategic Plan ◽  
Automatic Process ◽  
Preventive Action ◽  
Risk Prioritization ◽  
The Core ◽  
Organization Leadership

Risk based thinking is the core aspect to avoid or reduce the undesired effects and promote continual improvement for any organization, especially in the field of higher education. Preventive action becomes an automatic process when a management system is risk-based. The contingency approach to management will make fruitful results once it is considered as more explicit and builds it into strategic plan of the management system with upfront planning with the help of business models. In the strategic plan of any organization, leadership and administration plays an important role. By identifying the context related risks, leaders can analyze the opportunities in terms of impact and feasibility and plan towards prioritizing the risks to act on. In this direction, the need for a business model which focuses on efficient process-based approach towards risk prioritization, thereby prevention and avoidance is proposed, which demonstrates management their leadership, and commitment to the quality management of higher education.

scholarly journals Quality Management in the Higher Education of the Republic of Moldova as a Framework for University Performance

2017 ◽  
Vol 64 (4) ◽  
pp. 431-446 ◽  
Author(s):  
Veronica Prisacaru ◽  
Aurelia Litvin
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Performance Management ◽  
Management System ◽  
Higher Education Institutions ◽  
Management Systems ◽  
Quality Management Systems ◽  
Republic Of Moldova ◽  
The Republic ◽  
And Performance

Abstract This investigation is focused on two objectives: 1) explaining the relationship between quality management and performance management in higher education; 2) evaluating the existing quality management systems in the higher education institutions of the Republic of Moldova. In order to accomplish the first objective, a comparative theoretical analysis of the quality management and performance management was carried out in terms of common aspects and distinctive peculiarities. Consequently, it was reasoned that the performance management system of a higher education institution is created and functions on the basis of the quality management system by extending the area of the quality objectives to the level at which they will ensure performance or, in other terms, by moving towards excellence. In order to achieve the second objective, an opinion survey for the teaching and managerial staff from 6 universities was carried out. As a consequence of processing the obtained results, there were identified problems related to the functioning of the quality management systems. The investigation resulted in the formulation of a set of recommendations for the higher education institutions of the Republic of Moldova in order to increase the efficiency of the quality management systems functioning and thus to ensure an efficient management.

scholarly journals The Quality Management System of Additional Professional Education in Higher Educational Institution on the Basis of a Standard Quality System

2019 ◽  
Vol 297 ◽  
pp. 06010
Author(s):  
Albert Simkin ◽  
Tatyana Mozhaeva ◽  
Alexander Proskurin
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Russian Federation ◽  
Professional Education ◽  
Management System ◽  
Quality Management System ◽  
Quality System ◽  
The Russian Federation ◽  
The Creation

The strategic goal of the state policy of the Russian Federation concerning education is to ensure the quality of functioning of additional professional education (APE) as means of social development, and in this regard, the creation of a modern system of continuous education, i.e. the implementation of the concept of lifelong learning. The solution of this problem is possible on the basis of the development and integration into the overall management system of the educational organization of the quality management system (QMS) of additional professional education, taking into account the specifics of this type of activity. The paper is proposed to develop the QMS of APE of higher education on the basis of a standard model of quality system proposed in 2006 by a consortium of representatives of educational institutions of secondary vocational and higher education of the Russian Federation. The creation of quality systems of educational organizations on the basis of the model of QMS of OO considered in the article, adapted to the specifics of APE will contribute to the creation of conditions for ensuring the quality of training of students of professional educational programs.

scholarly journals A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic

2020 ◽  
Vol 12 (11) ◽  
pp. 4769 ◽  
Author(s):  
David Vykydal ◽  
Martin Folta ◽  
Jaroslav Nenadál
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Lessons Learned ◽  
Success Factor

Quality has become an increasingly important and critical success factor at higher education institutions, particularly universities. Numerous discussions have been held about education quality in the context of sustainable development. However, the quality of that education strongly depends on the overall quality of the management system which operates at schools. The principal aim of this article is to present the approaches to the quality management systems’ development and their assessment at universities, and share some lessons learned from this area of research. Some possibilities of the ISO 9001 standard’s implementation, as well as the application of excellence models as a response to community demands, will be discussed, especially in the context of the recently-introduced Act No. 111/1998 Coll on Higher Education Institutions, which requires quality assurance and quality evaluation. A case study from The VSB-Technical University of Ostrava shows approaches, results and effects of the quality management system implementation.

Experience of Realization of a Technique of Determination of Productivity of Quality Management System of Higher Education Institution

10.12737/2641 ◽  
2014 ◽  
Vol 2 (1) ◽  
pp. 3-7
Author(s):  
�������� ◽  
V. Gadalova ◽  
�������� ◽  
A. Mikhaylov ◽  
������� ◽  
...  
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Professional Education ◽  
Management System ◽  
Process Model ◽  
Quality Management System ◽  
Education Institution ◽  
Educational Organization ◽  
Higher Education Institution ◽  
System Productivity

For the guaranteed sustainable development of an educational organization it is necessary to carry out continuous monitoring related to achievement of planned results and in due time to carry out correcting and warning actions for elimination of possible failures in system. In this paper have been reflected approaches to assessment of educational organization�s quality management system functioning on the basis of ISO 9000 series international standards, has been reveled experience related to application of higher education institution�s quality management system productivity determination technique constructed on analysis of its processes� productivity, have been presented the main stages of offered mechanism realization. This technique�s purpose is providing a group of teachers and a staff of higher education institution led by a top management with necessary tools for quality management system�s effective introduction, application and certification. The offered technique creates conditions for qualitative executive decision-making on the basis of productive functioning of higher education institution�s process model with participation of all interested parties and taking into account the established facts recorded documentary. The technique can be used for distribution of experience related to steady effective management for support of regional educational systems in educational institutions of various types and education�s governing bodies, as well as for development of additional professional education on quality management.

The quality of higher education through the eyes of the consumers of educational services

2018 ◽  
Vol 6 (1) ◽  
pp. 27-32
Author(s):  
Николай Дмитриев ◽  
Nikolay Dmitriev
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Educational Process ◽  
Educational Services ◽  
Quality Of Higher Education ◽  
Russian Higher Education

The article analyses the incentives of the Russian higher education institutions to provide quality education which develop as a result of the competition and signals from labor market. The mechanism of a quality assurance of training of specialists in higher education institution is the quality management system. The experience of formation of a quality management system is presented. The structure and interrelation of components of quality of education is considered. Criteria and indicators of quality of educational process, which can be applied in estimation of quality in the educational organization, are offered. Besides, backbone components of quality — satisfaction of consumers with educational services are considered.

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