A Company Level Performance Measurement through the Evaluation of Production Processes Performance
The presented paper is aimed at assessing the level of performance through an industrial company endpoints indicators, in which the efficiency and performance of business processes is transformed to. The paper describes the concept of company performance based on theoretical knowledge of authors from Slovakia as well as developed economies. It also provides concrete examples of financial and non-financial indicators and informs professionals and general public with a number of additional indicators. Likewise the paper characterizes most famous concepts of measurement and management of company performance based on results of a survey which was conducted by the Institute of Industrial Engineering and Management MTF STU in Trnava, as a part of the research project VEGA No. 1/0787 / 12th. Authors attach great importance to measure the process performance as an important part of performance measurement of an industrial company. They introduce the procedures for measuring the manufacturing processes, whole range of specific performance indicators of production processes as well as different methods of measuring the performance of production processes and the company as a whole unit. The level of significance is designed for each proposed indicator and measurement result consists of value reflecting the overall company performance (various departments), which can be used as a benchmark for individual departments or plants within a particular multinational group.