The Improved Design for Automated Teller Machine Based on the Theory of User Requirements

2011 ◽  
Vol 308-310 ◽  
pp. 41-46
Author(s):  
Ya Jing Hou ◽  
Xi Zhang
Keyword(s):  
User Needs ◽  
User Requirements ◽  
User Centered Design ◽  
Comprehensive Understanding ◽  
Product Lifecycle ◽  
Good Service ◽  
User Research ◽  
Automated Teller Machine ◽  
Improved Design ◽  
User Centered

Good products and good service derived from comprehensive understanding of user requirements. Currently, user-centered design (UCD) is mentioned very often in the field of design. However, how to achieve our design based on UCD, and how to carry out user needs throughout the whole product lifecycle? The present study showed improved design for Automated Teller Machine（ATM ）, which based on the understanding of the user research theory, establishing the model to solve the problems that the customers faced when they use the machine by analyzing the user needs.

scholarly journals User Centered Design Method for Developing a Mobile-Based Product Distribution Application

SinkrOn ◽  
2022 ◽  
Vol 7 (1) ◽  
pp. 33-38
Author(s):  
Meriska Defriani ◽  
Mochzen Gito Resmi ◽  
Okta Amien Permana
Keyword(s):  
Development Process ◽  
User Behavior ◽  
Design Method ◽  
Product Distribution ◽  
User Needs ◽  
User Requirements ◽  
User Centered Design ◽  
Human Centered Design ◽  
Strongly Agree ◽  
User Centered

Anyelir Cake And Bakery is the largest cake shop in Purwakarta which is engaged in the production of various kinds of cakes.  In the process of distributing products from the central store to branch stores, they still use WhatsApp to place orders. This causes frequent discrepancies in the number of products requested and the number of products received due to an error in reading the message. In this study, a mobile-based application will be built that is able to manage order data more accurately. The development of this application uses the User Centered Design (UCD). This is a design method that focuses on user needs so that the final result of this application does not need to change user behavior when using the application. The UCD method consists of four stages, namely plan the human centered design, specify user and organizational requirements, product design solutions, and evaluate design against user requirements. In the development process, application testing was carried out to get feedback from users with good scores, namely an average of 4 (agree) and 5 (strongly agree). This shows that the application is in accordance with the needs of the user.

How Agile Developers Integrate User-Centered Design Into Their Processes: A Literature Review

2016 ◽  
Vol 26 (08) ◽  
pp. 1175-1201 ◽  
Author(s):  
Leydi Caballero ◽  
Ana M. Moreno ◽  
Ahmed Seffah
Keyword(s):  
Software Engineering ◽  
Literature Review ◽  
Software Development ◽  
Agile Software Development ◽  
User Requirements ◽  
User Centered Design ◽  
User Research ◽  
Agile Software ◽  
Agile Teams ◽  
User Centered

The lack of user engagement, the absence of user feedback, incomplete and continuously changing user requirements are among the critical concerns that cause projects to fail. User-centered design (UCD) and agile software development are two iterative approaches that have been proposed to overcome such concerns. UCD is a design process focusing on user research, user interface design and usability evaluation. Introduced by software engineering practitioners, agile refers to a number of iterative and incremental software development practices that emphasize people’s needs, communication between developers and stakeholders and the ability to adapt to change. In both the agile and UCD communities, however, a full understanding of user requirements is often seen as incompatible with early and quick development iterations. We performed a literature review aiming to identify how agile teams have integrated UCD tools into their agile software development process to a better understanding of the user requirements without losing sight of the agile values and principles. UCD tools adaptations and minimal-up-front design applied in agile development are among the approaches discovered in this study. The findings could lead to a comprehensive user-centric software engineering that will overcome inherent problems faced by agile teams to understand user needs, priorities and goals.

What Does the User Want to See? What do the Data Want to Be?

2009 ◽  
Vol 8 (3) ◽  
pp. 153-166 ◽  
Author(s):  
A. Johannes Pretorius ◽  
Jarke J. Van Wijk
Keyword(s):  
Information Visualization ◽  
User Requirements ◽  
User Centered Design ◽  
Effective Visualization ◽  
Visualization Techniques ◽  
User Centered

Information visualization is a user-centered design discipline. In this article we argue, however, that designing information visualization techniques often requires more than designing for user requirements. Additionally, the data that are to be visualized must also be carefully considered. An approach based on both the user and their data is encapsulated by two questions, which we argue information visualization designers should continually ask themselves: ‘What does the user want to see?’ and ‘What do the data want to be?’ As we show by presenting cases, these two points of departure are mutually reinforcing. By focusing on the data, new insight is gained into the requirements of the user, and vice versa, resulting in more effective visualization techniques.

scholarly journals A Digital Cognitive Aid for Anesthesia to Support Intraoperative Crisis Management: Results of the User-Centered Design Process (Preprint)

2018 ◽  
Author(s):  
Stefanie Schild ◽  
Brita Sedlmayr ◽  
Ann-Kathrin Schumacher ◽  
Martin Sedlmayr ◽  
Hans-Ulrich Prokosch ◽  
...  
Keyword(s):  
Crisis Management ◽  
User Requirements ◽  
Think Aloud ◽  
User Centered Design ◽  
The Third ◽  
Think Aloud Protocol ◽  
Cognitive Aids ◽  
System Usability Scale ◽  
Design Solutions ◽  
User Centered

BACKGROUND Stressful situations during intraoperative emergencies have negative impact on human cognitive functions. Consequently, task performance may decrease and patient safety may be compromised. Cognitive aids can counteract these effects and support anesthesiologists in their crisis management. The Professional Association of German Anesthesiologists set up a project to develop a comprehensive set of digital cognitive aids for intraoperative emergencies. A parallel development for several software platforms and stationary and mobile devices will accommodate the inhomogeneity of the information technology infrastructure within German anesthesia departments. OBJECTIVE This paper aimed to provide a detailed overview of how the task of developing a digital cognitive aid for intraoperative crisis management in anesthesia was addressed that meets user requirements and is highly user-friendly. METHODS A user-centered design (UCD) process was conducted to identify, specify, and supplement the requirements for a digital cognitive aid. The study covered 4 aspects: analysis of the context of use, specification of user requirements, development of design solutions, and evaluation of design solutions. Three prototypes were developed and evaluated by end users of the application. Following each evaluation, the new requirements were prioritized and used for redesign. For the first and third prototype, the System Usability Scale (SUS) score was determined. The second prototype was evaluated with an extensive Web-based questionnaire. The evaluation of the third prototype included a think-aloud protocol. RESULTS The chosen methods enabled a comprehensive collection of requirements and helped to improve the design of the application. The first prototype achieved an average SUS score of 74 (SD 12), indicating good usability. The second prototype included the following main revisions: 2-column layout, initial selection of patient type (infant, adult, or parturient), 4 offered search options, and the option to check off completed action steps. Its evaluation identified the following major revision points: add quick selection for resuscitation checklists, design the top bar and tabs slightly larger, and add more pictograms to the text. The third prototype achieved an average SUS score of 77 (SD 15). The evaluation of the think-aloud protocol revealed a good intuitiveness of the application and identified a missing home button as the main issue. CONCLUSIONS Anesthesiology—as an acute medical field—is particularly characterized by its high demands on decision making and action in dynamic, or time-critical situations. The integration of usability aspects is essential for everyday and emergency suitability. The UCD process allowed us to develop a prototypical digital cognitive aid, exhibiting high usability and user satisfaction in the demanding environment of anesthesiological emergencies. Both aspects are essential to increase the acceptance of the application in later stages. The study approach, combining different methods for determining user requirements, may be useful for other implementation projects in a highly demanding environment.

scholarly journals Rancang Bangun Mobile Commerce di Lamandau Store Berbasis Android berdasarkan User Centered Design (UCD)

2021 ◽  
Vol 5 (1) ◽  
pp. 287
Author(s):  
Tadonny Vani ◽  
Rahmat Hidayat ◽  
Arnoldus Yansen Friska Danar Yudhistira
Keyword(s):  
Data Collection ◽  
System Design ◽  
Mobile Commerce ◽  
Design Stage ◽  
User Needs ◽  
User Centered Design ◽  
Report Writing ◽  
Sales Process ◽  
User Centered

Lamandau Store is a place for marketing and selling products that produced by Micro, Small and Medium Entrepreneurs named Usaha Mikro Kecil Menengah (UMKM) and Small Medium Industry products or Industri Kecil Menengah (IKM) in Lamandau Regency. The marketing and sales system at Lamandau Store has been manual which is costumers come to the store. This has not attracted enough consumers, resulting in lower levels of marketing and sales. This study aims to produce an Android-based mobile commerce application that can be used to support the marketing and sales process at the Lamandau Store. The research was conducted in several stages, namely the Data Collection Stage, the System Design Stage and the Report Writing Stage. The system design stage was developed based on the User Centered Design (UCD) method. The results show that a mobile commerce application is in accordance with user needs and has been presented as a new innovation at the Lamandau Store.

Simplifying Dialysis Through User-Centered Design and Sensor-Based Interactions on the Tablo Hemodialysis System

2021 ◽  
Vol 65 (1) ◽  
pp. 864-867
Author(s):  
Brittany Lim ◽  
Amy Kerdok
Keyword(s):  
Patient Safety ◽  
Unique Solution ◽  
User Needs ◽  
User Centered Design ◽  
Complicated Process ◽  
Hemodialysis System ◽  
Improve Device ◽  
User Centered

Hemodialysis is a complicated process that comes with many risks to both the user and the patient. The Tablo Hemodialysis System demonstrates how applying user-centered approaches to design could greatly improve device usability, and in turn, user and patient safety. Even with the Covid-19 pandemic creating unexpected hurdles to this approach, Tablo’s sensor-based technology offers a unique solution to ensure that user needs continue to be met.

Design Method of the Skull Restoration Based on User-Centered

2013 ◽  
Vol 470 ◽  
pp. 396-399
Author(s):  
Jin Wei Liu ◽  
Tian Min Guan ◽  
Yong Chen ◽  
Li Jun Shan
Keyword(s):  
Design Method ◽  
Prosthesis Design ◽  
User Needs ◽  
Functional Requirement ◽  
Emotional Design ◽  
User Centered Design ◽  
Titanium Plate ◽  
Manufacturing Error ◽  
Design Idea ◽  
User Centered

The user needs during the skull restoration design were classified into functional requirement, physiological requirement and emotional requirement. The diagram of user-centered design in the skull prosthesis was drawn. The skull restoration formulas of titanium plate strength, compressive stiffness, bending stiffness and skull prosthesis manufacturing error were established. The hierarchy of the emotional design in the skull prosthesis was drawn. Through the analysis and research on the functional requirement, physiological requirement and emotional requirement, the user-centered design idea was shown, which had an important guiding significance for the development of the skull prosthesis design. Keywords: User-centered design, Skull restoration, Functional requirement, Physiological requirement, Emotional requirement

User Research to Enhance the U.S. Postal Service Website

2016 ◽  
Vol 60 (1) ◽  
pp. 810-814
Author(s):  
Mark E. Becker ◽  
Jacob R. Bevitt ◽  
Richard L. Horst
Keyword(s):  
Postal Service ◽  
User Centered Design ◽  
Card Sorting ◽  
User Research ◽  
Web Presence ◽  
Usability Tests ◽  
Content Organization ◽  
Usability Evaluation Methods ◽  
The U.S ◽  
User Centered

This paper describes user research conducted over the past three years for the U.S. Postal Service (USPS), with the overall goal of improving the usability of its website, USPS.com . This research has been part of a broad user-centered design approach to website enhancement implemented by USPS. This research has involved usability tests, card sorting, tree tests, and first click analyses, and has used input from representative users, both consumers and business users, and both in-person and remotely located across the U.S. In addition to yielding specific design recommendations to improve user experiences, optimize content organization, and contribute to the design of new functionality, the present research has provided insights regarding user needs, expectations, and preferences. This initiative serves as a good example of a large organization’s transformation of its web presence by employing an incremental, user-centered approach. It highlights the breadth of usability evaluation methods available and the benefit such research can have in improving the user experience of large organizations like USPS.

scholarly journals Implementation of User Centered Design in User Experience Architecture for Geo-COVID mobile Applications

2021 ◽  
Vol 328 ◽  
pp. 04006
Author(s):  
Devie Rosa Anamisa ◽  
Fifin Ayu Mufarroha ◽  
Fauziah Reza Oktaviyani ◽  
Nanda Prabu Angganata ◽  
M. Dimas Arya Muhajir
Keyword(s):  
User Experience ◽  
Mobile Applications ◽  
Design Method ◽  
User Needs ◽  
User Centered Design ◽  
Public Health Services ◽  
The Public ◽  
One Stop ◽  
Interface Type ◽  
User Centered

In Indonesia, there has been a significant increase in positive confirmed cases of Covid-19 caused by mutations in the Alpha, Beta and Delta variants. The uncontrolled spread has overwhelmed hospitals to treat Covid-19 patients. Hospitals are full of COVID-19 patients, making many people hesitate to check their health conditions. Geo-COVID is a one-stop application that aims to make it easier for the public to access health consultations, buy drugs online so as to reduce activities outside the home, PCR testing from home, transparency of information on the spread of COVID-19 cases, and sharing with families affected by COVID-19. The method used in the Geo-COVID architecture is User Centered Design. User Centered Design is a system design method that focuses on potential users. The stages used in achieving application goals in Geo-COVID design are Understanding the Context of Use, Determining User Needs, Design Solutions, Design Evaluation of User Needs. The target users of the Geo-COVID application are Indonesian people who are active outside the home and often interact with many individuals. The Geo-COVID application is oriented towards user experience which is limited to the Covid-19 distribution map in Indonesia, public health services, using a GUI interface type.

scholarly journals Design and Development of an eHealth Service for Collaborative Self-Management among Older Adults with Chronic Diseases: A Theory-Driven User-Centered Approach

2021 ◽  
Vol 19 (1) ◽  
pp. 391
Author(s):  
Mirjam Ekstedt ◽  
Marie Kirsebom ◽  
Gunilla Lindqvist ◽  
Åsa Kneck ◽  
Oscar Frykholm ◽  
...  
Keyword(s):  
Older Adults ◽  
Chronic Conditions ◽  
Healthcare Professionals ◽  
Phase 1 ◽  
Collaborative Management ◽  
User Needs ◽  
Complex Nature ◽  
User Centered Design ◽  
Ehealth Service ◽  
User Centered

The increasing prevalence of chronic conditions and multimorbidity poses great challenges to healthcare systems. As patients’ engagement in self-managing their chronic conditions becomes increasingly important, eHealth interventions are a promising resource for the provision of adequate and timely support. However, there is inconclusive evidence about how to design eHealth services to meet the complex needs of patients. This study applied an evidence-based and theory-informed user-centered design approach in three phases to identify the needs of older adults and healthcare professionals in the collaborative management of multimorbidity (phase 1), develop an eHealth service to address these needs (phase 2), and test the feasibility and acceptance of the eHealth service in a clinical setting (phase 3). Twenty-two user needs were identified and a web-based application—ePATH (electronic Patient Activation in Treatment at Home)—with separate user interfaces for patients and healthcare professionals was developed. The feasibility study with two nurses and five patients led to a redesign and highlighted the importance of adequately addressing not only varying user needs but also the complex nature of healthcare organizations when implementing new services and processes in chronic care management.

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