scholarly journals Using organisational memory in evaluations

2014 ◽  
Vol 2 (1) ◽  
Author(s):  
Madri S. Jansen van Rensburg
Keyword(s):  
Life Cycle ◽  
Structural Changes ◽  
Collective Knowledge ◽  
Retrospective Case ◽  
Organisational Memory ◽  
Historical Information ◽  
Staff Members ◽  
Key Stakeholders ◽  
Depth Interviews

This article uses the case of a regional intermediary organisation to investigate organisational memory (OM) and its contribution to knowledge management and activities in evaluations. Understanding of, and accessing OM is critical for participatory evaluations. The aim of the article is to reflect on the OM of a non-governmental organisation (NGO) and what implicationsthe structural changes in OM over the organisation’s life cycle have for evaluators. It further aims to advocate an awareness of OM and explains how evaluators can access and utilise it more effectively. Evaluators need to have an understanding of OM, and to take more responsibility for disseminating results to enhance it. This case study reflects on a retrospective case example of a regional NGO. The report reflects the development and structure of the life cycle of the organisation. The data collection included in-depth interviews with staff members and other key stakeholders, engagement with beneficiary organisations and donors, and analyses of documents, electronic files and audio-visual material. Since OM survives after the demise of an organisation, and is accessible through directories, it is important for the evaluator to include historical information. Specific implications for evaluators include the ability to access OM through directories and networks of the organisation. As evaluators hold OM of all the organisations they have engaged with, they also have a responsibility to share knowledge. The key findings of this study illustrate the importance of accessing the memory and historical information of the organisation. Understanding OM enhances the in-depth comprehension of the activity, project or programme under investigation, and the collective knowledge generated as a result of it.

scholarly journals Assessing Organizational Capacity And Sustainability Of A Partnership: The Future Of CERIS

2021 ◽  
Author(s):  
Stephen Cohen
Keyword(s):  
Nonprofit Organizations ◽  
Academic Research ◽  
Organizational Capacity ◽  
Collaborative Partnerships ◽  
Policy And Practice ◽  
Key Stakeholders ◽  
Academic Partnerships ◽  
Immigration And Settlement ◽  
Depth Interviews

This case study explores the sustainability and continuation of a centre of research and knowledge transfer around issues related to immigration and settlement. It discusses the institutional context of CERIS and the various policy and practice relevant uses of academic research. It draws on literature and theory about organizational capacity in nonprofit organizations and academic partnerships. The case assesses whether CERIS, has the capacity to renew and continue functioning beyond its funding mandate. Data was primarily collected from in-depth interviews with key stakeholders. The results of this paper indicate both opportunities and challenges for a renewed CERIS-like organization to continue functioning in the environment. The study has implications generally for the sustainability of collaborative partnerships.

Vocational Rehabilitation for Persons With Visual Impairment at the Community: A Case Study in Dong Da District, Hanoi City, Vietna

2021 ◽  
Vol 9 (3) ◽  
pp. 256-266
Author(s):  
Trinh Van Tung ◽  
◽  
Le Thi Nhung ◽  
Bui Ngoc Ha ◽  
Nguyen Thi Thu Hoai
Keyword(s):  
Vocational Rehabilitation ◽  
Visual Impairment ◽  
Vocational Programs ◽  
Persons With Disabilities ◽  
Vocational Rehabilitation Services ◽  
Key Stakeholders ◽  
Awareness Raising ◽  
Social Components ◽  
Depth Interviews

Work has been emphasized by the WHO, ILO, and UNESCO for years as to how individuals can escape poverty, secure the necessities and improve his/her economic and social status. In this sense, vocational rehabilitation is regarded as the means for persons with disabilities to access work. However, in the absence of either these programs or full respect for their right to work, they have been encountering different barriers in employment accessibility. This happens more seriously in developing countries, including Vietnam. Through mixed methods of desktop reviews, a survey with 110 persons with visual impairment in the community, and in-depth interviews with 10 key stakeholders, the article aims at briefing an overview on current situations of their employment as well as vocational rehabilitation services and support for occupations in Dong Da District, Hanoi City. Several key findings indicate that they have been coping with unemployment or low-tech and low-paid jobs. There is an intensive gap between needs and service supplies in physical, cognitive, and psychosocial components. In the community, available programs target supporting them in terms of physical aspects rather than cognitive and social components. Finally, the authors discuss more various vocational programs, capacity building to other potential providers, and awareness-raising.

scholarly journals RESOCIALIZATION OF JUVENILE AND THE CHANGE OF BEHAVIOUR

2020 ◽  
Vol 3 (12) ◽  
pp. 35-52
Author(s):  
Noor Insyiraah Abu Bakar ◽  
Amir Hasan Dawi ◽  
Abdul Talib Mohamed Hashim ◽  
Norwaliza Abd Wahab ◽  
Norazilawati Abdullah ◽  
...  
Keyword(s):  
Data Collection ◽  
Document Analysis ◽  
Qualitative Approach ◽  
Correctional Institution ◽  
Sociological Perspective ◽  
Purposive Sampling ◽  
Staff Members ◽  
And Behaviors ◽  
Depth Interviews

Adolescents learn about negative values and behaviors through their interactions with people in their environment, to the extent that they engage in unlawful behavior that is referred to as delinquency based on a sociological perspective. Therefore, these incorrect values and behaviors need to be corrected through the resocialization process at the rehabilitation institution. The aim of this article to explore whether changes in values and behaviors occur among juveniles, as a result of the resocialization process, undertaken by rehabilitation institutions. In order to explore this issue, a qualitative approach which is a case study was utilized. The respondents for this study comprise twenty-seven staff members of the correctional institution and twenty-three juveniles. They were selected through purposive sampling. For the purpose of data collection, in-depth interviews were conducted with respondents, and observations with document analysis were also carried out. The study’s findings showed that there was a change in the value and behaviors of the juvenile as a result of the implementation of the reward and punishment and religious program. Overall, it is undeniable that the process of juvenile resocialization in the context of this study was successful, given the changes in juvenile values and behaviors.

Knowledge Exchange between Universities and the Creative Industries in the UK

2014 ◽  
Vol 28 (3) ◽  
pp. 177-183 ◽  
Author(s):  
Morag Ferguson
Keyword(s):  
Communication Networks ◽  
Knowledge Exchange ◽  
Creative Industries ◽  
Creative Economy ◽  
Study Approach ◽  
Key Stakeholders ◽  
The Uk ◽  
Modes Of Engagement ◽  
Depth Interviews

The importance to the economy of knowledge exchange between universities and industry has long been recognized, and in the UK a number of initiatives are in place to support such activities. These initiatives have helped to stimulate engagement between universities and the creative industries, a sector of increasing importance to the UK economy. However, in contrast to other sectors, such as science and engineering, little has been published about the ways universities and the creative economy interact. In this paper a study designed to determine the characteristics of the modes of engagement which best support knowledge exchange between GCU and partners in the creative industries is described. A qualitative case study approach is employed, in which data are gathered through in-depth interviews with key stakeholders. The literature suggests that the culture of an institution, based on mission and history, and the communication networks which are in place to support engagement are likely to be important factors. The issues identified in the literature are explored in this study and interview responses are used to determine the practices that support and encourage successful engagement.

Gender Issues in the Diversity and Practice of Public Relations in the UAE Case Study of P.R. Male Managers and Female P.R. Practitioners

2011 ◽  
Vol 2 (3) ◽  
pp. 35-56 ◽  
Author(s):  
Badreya Al-Jenaibi
Keyword(s):  
Public Relations ◽  
United Arab Emirates ◽  
Gender Issues ◽  
Primary Data ◽  
Staff Members ◽  
Female Workers ◽  
And Gender ◽  
Depth Interviews

This paper evaluates the feminization of Public Relations (P.R.) and how that may shape the role of P.R. in the United Arab Emirates (UAE). One goal is to highlight the implications for the unique females’ functions between male managers and female P.R. practitioners. Research questions include: What are the common challenges and gender issues in public relations in the UAE? Do P.R. managers encourage the recruitment of female workers and leaders in the P.R. field? Therefore, the findings of the research are based on qualitative primary data derived from semi-structured in-depth interviews with the P.R. managers and P.R. female practitioners. The paper concludes that UAE public relations staff members continue to execute their main roles. Therefore, male and female workers differed significantly in their views about gender fairness in work locations, roles, status, ranks and tasks, responsibilities, and work-life balance.

Using BPM governance to align systems and practice

2011 ◽  
Vol 17 (2) ◽  
pp. 184-202 ◽  
Author(s):  
Gaby Doebeli ◽  
Ron Fisher ◽  
Rod Gapp ◽  
Louis Sanzogni
Keyword(s):  
Process Management ◽  
Comparison Method ◽  
Theory And Practice ◽  
Content Type ◽  
Roles And Responsibilities ◽  
Governance Model ◽  
Key Stakeholders ◽  
Depth Interviews ◽  
Practical Implications

PurposeThe purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government‐owned corporation operating in Australia.Design/methodology/approachA qualitative case study examined and analysed organisational documents using a content analysis approach. Results of document analysis are used to inform a series of in‐depth interviews of key stakeholders in the organisation. Interviews are analysed using a constant comparison method to derive themes and build categories of description.FindingsA BPM governance model is proposed. Results of thematic analysis are interpreted against the framework of the BPM governance model, leading to findings that include implications for theory and practice.Practical implicationsIn practical terms, the research shows how BPM practice can be aligned and integrated with the corporate governance and management systems in the selected case study organisation.Originality/valueDespite research identifying the importance of governance, along with associated capabilities, there has been little progress on how the abovementioned capabilities can be effectively deployed across an organisation. This paper addresses a gap in the literature relating to how to deploy BPM governance in an organisation.

scholarly journals Assessing Organizational Capacity And Sustainability Of A Partnership: The Future Of CERIS

2021 ◽  
Author(s):  
Stephen Cohen
Keyword(s):  
Nonprofit Organizations ◽  
Academic Research ◽  
Organizational Capacity ◽  
Collaborative Partnerships ◽  
Policy And Practice ◽  
Key Stakeholders ◽  
Academic Partnerships ◽  
Immigration And Settlement ◽  
Depth Interviews

This case study explores the sustainability and continuation of a centre of research and knowledge transfer around issues related to immigration and settlement. It discusses the institutional context of CERIS and the various policy and practice relevant uses of academic research. It draws on literature and theory about organizational capacity in nonprofit organizations and academic partnerships. The case assesses whether CERIS, has the capacity to renew and continue functioning beyond its funding mandate. Data was primarily collected from in-depth interviews with key stakeholders. The results of this paper indicate both opportunities and challenges for a renewed CERIS-like organization to continue functioning in the environment. The study has implications generally for the sustainability of collaborative partnerships.

scholarly journals The Impact of Power Structure on Sustainable Ecotourism at Chitral Gol National Park Pakistan

2018 ◽  
Vol III (I) ◽  
pp. 197-207
Author(s):  
Mohib ullah ◽  
Amran Rasli ◽  
Fayaz Ali Shah
Keyword(s):  
National Parks ◽  
National Park ◽  
Group Discussion ◽  
Power Structure ◽  
Sampling Technique ◽  
Government Policies ◽  
Staff Members ◽  
Key Stakeholders ◽  
The Impact ◽  
Depth Interviews

This research investigated the issues of power structure and government policies and its implementation towards sustainable ecotourism development in Chitral Gol National Park Pakistan (CGNP). Data was collected through unstructured questionnaires from staff members, community and tourists. The respondents were selected by using purposive sampling technique. Qualitative data techniques such as focus group discussion and in-depth interviews were conducted with the key stakeholders to explore the effect of policies, implementation and power structure on sustainable ecotourism. The results suggest that there is an imbalance of power structure and poor policy implementation that badly affect the sustainable ecotourism at CGNP. This study can be replicated in other National Parks to verify the findings of this study.

scholarly journals Precarious Employment in the New Zealand Call Centre Industry

1970 ◽  
Author(s):  
Zeenobiyah Naadiyah Hannif ◽  
Felicity Lamm
Keyword(s):  
Comparative Approach ◽  
Call Centre ◽  
Precarious Employment ◽  
Call Centres ◽  
Key Stakeholders ◽  
The Individual ◽  
Employment Legislation ◽  
Study Participants ◽  
Depth Interviews

Precarious employment is an increasingly prevalent phenomenon in contemporary labour markets. Research on the call centre industry has not only identified a growing use of non-standard employment arrangements, but also evidence to indicate that precariousness may be a feature of employment in this industry. Despite this evidence, however. There is still little known about the extent to which precarious employment is an integral part of the NZ call centre context. In addition, there has been scant research on the individual experiences of non-standard workers employed in the call centre industry. This paper aims to address the gaps in the literature by essentially 'marrying' these three broad areas of research. A framework for measuring precariousness is introduced and examined in relation to two case study call centres, selected to facilitate a comparative approach. Based on in-depth interviews with case study participants and key stakeholders, this paper examines the applicability of this framework to the NZ call centre context. Key findings from the study indicate that precarious employment is indeed a phenomenon that affects non-standard workers in the NZ call centre industry. A number of policy concerns are raised through the data, particularly where the incidence of precarious employment is associated with the lack of organisational compliance with employment legislation.

scholarly journals "ENGAGING WITH THE BENEFICIARIES IN REFORMING HEALTH CARE. A CASE STUDY OF PATIENT INVOLVEMENT IN THE REFORM OF PSYCHIATRIC CARE IN THE CZECH REPUBLIC"

2021 ◽  
Vol 63 E ◽  
pp. 30-48
Author(s):  
Karolína DOBIÁŠOVÁ ◽  
Miriam KOTRUSOVÁ ◽  
Magdalena WOLFOVÁ
Keyword(s):  
Czech Republic ◽  
Mentally Ill ◽  
Patient Involvement ◽  
Psychiatric Care ◽  
Care Providers ◽  
The Czech Republic ◽  
Key Stakeholders ◽  
Current Reform ◽  
Depth Interviews

"The involvement of patients and their families in healthcare policymaking has been a general trend in recent years. This tendency can be observed also in the process of the current reform of psychiatric care in the Czech Republic, which should gradually shift the focus of psychiatric care from large facilities to community care. Organizations representing patients and their families are among the key stakeholders in this reform. The present study analyses semi-structured in-depth interviews and documents with the objective to map and evaluate the process of patient involvement in the reform from its launch to its implementation in 2012-2019. The study identifies the major barriers to patient involvement – on the part of the patients and their organizations, professionals (healthcare professionals, care providers, administration, policymakers), as well as the whole society. It becomes clear that the reform encourages patient involvement, with a palpable shift from consultation to involvement. Still, there are many obstacles to patient involvement in the Czech Republic: the mental state, social and economic situation of the patients, paternalism on the part of care providers, tokenism or stigmatization of mentally ill people."

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