scholarly journals An investigation into the perceptions of business stakeholders on the benefits of enterprise architecture: The case of Telkom SA

2013 ◽  
Vol 44 (2) ◽  
pp. 45-56 ◽  
Author(s):  
S. M. Lehong ◽  
E. Dube ◽  
G. Angelopoulos

This study identifies the perceived benefits of Enterprise Architecture (EA) among business stakeholders who are aware of EA but are not specialists in the field of ICT, and proposes a clearly differentiated and comprehensive cluster of stakeholder groups based on these perceptions. It provides an understanding of the benefits of EA from the perspective of business beneficiaries, not the perspective of its practitioners.The study was conducted using Q-methodology, which was developed specifically to uncover subjective perceptions and preferences. Q-methodology correlates people in respect of their perception of a sample of tests, and is particularly useful in bridging the sharp dichotomy between qualitative and quantitative methodologies.The research identifies and describes 9 EA stakeholder types: Transformational Task-Driven Strategist, Universal Risk-Tolerant Pragmatist, Evolutionary Reuse Overseer, Technology Leverager, Simplicity Valuer, IT Commoditiser, Operational Stability Maintainer, Organisational Change Manager, and Siloed Product Manager. The study demonstrates an increasing understanding of EA benefits, and points to strategies that may be deployed when engaging each stakeholder class.

2018 ◽  
Vol 41 (1) ◽  
pp. 125-144 ◽  
Author(s):  
Rebecca Campbell ◽  
Rachael Goodman-Williams ◽  
Hannah Feeney ◽  
Giannina Fehler-Cabral

The purpose of this study was to develop triangulation coding methods for a large-scale action research and evaluation project and to examine how practitioners and policy makers interpreted both convergent and divergent data. We created a color-coded system that evaluated the extent of triangulation across methodologies (qualitative and quantitative), data collection methods (observations, interviews, and archival records), and stakeholder groups (five distinct disciplines/organizations). Triangulation was assessed for both specific data points (e.g., a piece of historical/contextual information or qualitative theme) and substantive findings that emanated from further analysis of those data points (e.g., a statistical model or a mechanistic qualitative assertion that links themes). We present five case study examples that explore the complexities of interpreting triangulation data and determining whether data are deemed credible and actionable if not convergent.


Water Policy ◽  
2015 ◽  
Vol 17 (5) ◽  
pp. 831-847 ◽  
Author(s):  
Leong Ching

Recycled drinking water represents one of the most obvious and technologically reliable sources of urban water. Yet it is one of the least implemented solutions. Blame has often been laid on the emotional and psychological difficulties of persuading people that recycled drinking water is safe to drink. This ‘yuck’ factor has been empirically identified as a statistically significant variable. But how are such factors perceived? And more importantly – can these perceptions be changed? This study attempts a quantitative study of public perceptions and norm formation in recycled drinking water. Using the Q methodology, which reveals the subjective perceptions of key stakeholders, we uncover the following discourses: (1) technology can change current paradigms; (2) ensuring a safe water supply is a problem that has an economic cost; (3) environmental and global realities make it imperative to recycle water. These findings confound two prevailing views – that the debate in recycled drinking water is one of science over emotions, and more information can ‘overcome’ the apparently irrational norm formation. Instead, we find no new information in this case. Rather what was present was a new interpretative frame that allowed a new narrative enabling the bridging of two previously contradictory positions – in this instance, the pro- and anti-water reuse discourses.


2015 ◽  
Vol 42 (10) ◽  
pp. 1982-1992 ◽  
Author(s):  
Caroline A. Flurey ◽  
John R. Kirwan ◽  
Phillip Hadridge ◽  
Pamela Richards ◽  
Shawna Grosskleg ◽  
...  

Objective.To identify the major features of OMERACT meetings as valued by frequent participants and to explore whether there are groups of participants with different opinions.Methods.Using Q methodology (a qualitative and quantitative approach to grouping people according to subjective opinion), participants (who attended more than 1 OMERACT conference) sorted 66 statements relating to the “spirit of OMERACT” according to level of agreement across a normal distribution grid. Data were examined using Q factor analysis.Results.Of 226 potential participants, 105 responded (46%). All participants highly ranked the focus on global standardization of methods, outcome measures, data-driven research, methodological discussion, and international collaboration. Four factors describing the “spirit of OMERACT” were identified: “Evidence not eminence” (n = 31) valued the data- and evidence-driven research above personality and status; “Collaboration and collegiality” (n = 19) valued the international and cross-stakeholder collaboration, interaction, and collegiality; “Equal voices, equal votes, common goals” (n = 12) valued equality in discussion and voting, with everyone striving toward the same goal; “principles and product, not process” (n = 8) valued the principles of focusing on outcome measures and the product of guiding clinical trials, but were unsure whether the process is necessary to reach this. The factors did not segregate different stakeholder groups.Conclusion.Delegates value different elements of OMERACT, and thus the “spirit of OMERACT” encompasses evidence-based research, collaboration, and equality, although a small group are unsure whether the process is necessary to achieve the end result. Q methodology may prove useful for conference organizers to identify their delegates’ different needs to tailor conference content.


Author(s):  
Jackie Lou Oliva Raborar ◽  
Elizabeth O. Recio

The objective of this research is to provide the necessary framework and recommendations to help just completed Corporate Social Responsibility Programs of mining companies and eventually improve their existing implementation of SDMP for the benefit of the host communities. The researcher used the mixed-method research design wherein both the qualitative and quantitative approaches were utilized to better understand and validate the results. For the quantitative approach, survey questionnaires were administered to 376 respondents from the host communities during site visits. On the other hand, the qualitative approach used to interview and FGD to the various community representatives of the same host communities. The results revealed that the respondents are aware of the 1.5% budget of mining companies for SMDP and mining companies have adequate and professional personnel that run the operations of SMDP projects. However, it was found that mining companies have an incomplete set of SMDP documents kept in their offices. The results also revealed that the respondents of the five Barangays have strongly agreed that there are social issues raised against the mining project but they disagreed on the stakeholder groups are satisfied with the process.


2021 ◽  
Author(s):  
Damien Jourdain ◽  
Namakando Namakando ◽  
Eric Dada Mungatana ◽  
Alisher Mirzabaev ◽  
Georgina Njiraini

Abstract Preserving water quality, which has at least four of the ten characteristics of a “wicked problem”, is fundamental for economic development, ecosystems function, and human wellbeing. Consequently, identifying suitable public policies or technological solutions that can maintain or restore affected ecosystems, especially in river catchments, is a huge challenge. Understanding diverse stakeholder perspectives on important water related ecosystem services is critical to improving water governance and quality. This study uses the Q-methodology to identify and analyze perspectives about water-related ecosystem services in the Olifants river catchment, one of the most important and polluted in South Africa, across six diverse stakeholder groups competing for its limited water resources. The Q is a semi-qualitative methodology that can systematically recover detailed views of the subjective perceptions diverse stakeholder groups hold on a given topic. Our results suggest existence of three significant and conflicting perspectives. The “conservationists” privilege regulation and supporting services, the “water users” give highest priority to water for domestic and other private uses, while the “planners” rank mastering the environment for societal benefits highest. Equally importantly, our results also suggest solutions like ecological infrastructure investments, which deliver important services for some stakeholders without compromising the welfare of those who hold neutral perspectives towards them.


2021 ◽  
pp. 1-14
Author(s):  
S. Mandolesi ◽  
S. Naspetti ◽  
R. Zanoli

The practice of eating insects, known as entomophagy, is part of a regular diet for millions of people in Asia, Latin America and Africa. However, the use of insects as food is relatively new in Western countries. The present paper explores the willingness to adopt edible insects as food among Italian consumers using Q methodology. A sample of ‘experts’ (e.g. entomologists) and ‘non-experts’ (e.g. students and other researchers) formed the participant sample (P sample). Participants were asked to rank-order a set of 36 images of food dishes prepared using insects (Q sample). Results showed that visual appearance plays an important role in influencing consumers acceptance of insects as food. The Q analysis identified three distinct viewpoints or consumer profiles: Factor 1 ‘The Traditionalist’; Factor 2 ‘The Fast Food Addicted’; and Factor 3 ‘The Insectivore’. This study confirms that visible insects in food may be problematic for the more traditional viewpoint, while results for the other two factors identify possible avenues for better communicating insect-based food.


Author(s):  
Adrian Van Eeden ◽  
Margie Sutherland ◽  
Caren B Scheepers

The success of organisational change processes can be significantly enhanced by effectively addressing resistance to change among a range of stakeholders as well as the impact of their resistance. There is, however, limited research on the relationship between stakeholders’ level of power and their propensity to resist change in a certain manner. This study therefore explored the interrelationships between stakeholders’ perceived level of power and their type of resistance, via face-to-face, in-depth interviews with fifteen professional change agents from three sample groups comprising change consultants, internal human resource managers and internal senior managers, all of whom had led change interventions. The findings revealed surprising trends in that certain stakeholder groups showed resistance more actively and overtly than others in direct proportion to their levels of power. These results culminated in a conceptual framework on stakeholders, power and resistance. This article highlights important implications for managers and change practitioners.


2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Ahmad Firdhaus Arham ◽  
Latifah Amin ◽  
Muhammad Adzran Che Mustapa ◽  
Zurina Mahadi ◽  
Mashitoh Yaacob ◽  
...  

Abstract Background A recent approach in controlling dengue is by using the Wolbachia-infected Aedes mosquito (WiAM). The approach has been reported to be more effective than traditional methods, such as fogging. Therefore, it is imperative to assess the factors predicting its acceptance among stakeholders before implementing this technology more widely in Malaysia. Methods The survey data were collected from two primary stakeholder groups using a stratified random sampling technique. The two primary stakeholder groups were scientists (n = 202) and the public (n = 197) in the Klang Valley region of Malaysia, a hot spot area known for the high rate of dengue cases. The respondents answered questions on a seven-point Likert scale survey regarding trust in key players, attitudes toward nature versus materialism, religiosity, perceived benefits, perceived risks, attitudes, and intentions. The data were analyzed using Smart Partial Least Square (SmartPLS) software (version 3.2.6) to determine the predictors influencing attitudes and intentions to support the use of WiAM technology. Results The results indicated a strong positive relationship between attitudes and intentions to support the use of WiAM (β = 0.676, p < 0.001). The most important significant predictor for attitudes was perceived benefits (β = 0.493, p < 0.001), followed by perceived risks (β = − 0.080, p = 0.048). Trust in key players, attitudes toward nature versus material, and religiosity had indirect relationships with attitudes through the perceived benefits and risks. Conclusions The identified predictors can serve as indicators for the decision-making process regarding WiAM implementation in Malaysia and other developing countries with similar demographics and cultures.


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