Examining Information System’s Usage and Performance Indicators Using Technology Utilization, Satisfaction and Performance

2021 ◽  
Vol 28 (1) ◽  
Author(s):  
F.B. Osang ◽  
O.B. Longe
Keyword(s):  
Information System ◽  
Information Systems ◽  
Organizational Performance ◽  
User Satisfaction ◽  
Structural Equation ◽  
Equation Modeling ◽  
Causal Relationships ◽  
Senior Staff ◽  
System Usage ◽  
And Performance

While the development of information systems in workplaces with the aim of achieving cost-effectiveness, efficiency and quality of service delivery remain sacrosanct, issues of effective utilization and its resultant implications on organizational performance remain critical from one context to another. Unfortunately, few studies had considered focusing on these causal relationships among information system deployments in the construction industry especially in developing countries like Nigeria. This work modelled the interactions causal relationships associated with task technology fit, system usage and performance variables using the TUSPEM model. Through convenience and stratified sampling techniques, the views of 136 senior staff including top level management staff, sectional heads and other senior staff of a construction firm in Nigeria were sought. Smart PLS structural equation modeling software was used for the analysis of the dataset. The result showed significant relationships between causal variables in the TUSPEM model such as Application utilization to performance (t-value 2.44, P< 0.02), utilization to user satisfaction (t-value 2.87, P< 0.01). TTF to performance (t-value 2.86, P< 0.06), satisfaction (t-value 4.40, P< 0.00), User attitude to utilization (t-value 5.40, P< 0.00). Computer 2self-efficacy to utilization (t-value 4.47, P< 0.00). User satisfaction to performance (t-value 2.47, P< 0.01). Critical appraisal and integration of quality feedback on information system usage and its resultant effects on the numerous information systems being deployed must not be sideline if the sustainability of information system is anything to go by. Other implications are discussed.

scholarly journals Readiness, acceptance and use of e-health systems in hospitals and health centers of north western ethiopia

2020 ◽  
Vol 18 (3) ◽  
pp. 1510
Author(s):  
Abinew Ali Ayele
Keyword(s):  
Organizational Performance ◽  
Health Systems ◽  
User Satisfaction ◽  
Structural Equation ◽  
Organizational Factors ◽  
Simple Random Sampling ◽  
Individual Performance ◽  
Health Centers ◽  
Equation Modeling ◽  
User Training

<span>The purpose of this empirical study was to examine e-health readiness, acceptance and use in hospitals and health centers in Ethiopia. In this study, 900 samples were taken using a simple random sampling method from 10 Hospitals and 20 health centers in northwestern Ethiopia. SmartPls software was used for the structural equation modeling and path analysis techniques. All of the e-health readiness indicators, except employees’ attitudes showed that hospitals and health centers were not ready to implement and use e-health systems. The intentions of users to accept and use e-health systems were evaluated and determinants were identified. Service quality from the technological factors, self-efficacy from the human factors and user training from the organizational factors were found to be significant determinants of user satisfaction, individual performance, and organizational performance respectively. Major determinants were an organizational performance with a contribution of 37.6% influence followed by an individual performance with 28.2% contribution (together accounted for about 65.8% influence) of the users’ behavioral intentions to use e-health systems. The model, which explained 47.6 % of the variances in the data, was found to be significant.</span>

The Effect of TQM on the Performance of the Housing Bank for Trade and Finance Jordan (HBTF): Structural Equation Modelling Approach

2021 ◽  
Vol 39 (10) ◽  
Author(s):  
Lina Shaher Mohammad Al-tarawnah
Keyword(s):  
Competitive Advantage ◽  
Organizational Performance ◽  
Structural Equation ◽  
Equation Modeling ◽  
Research Approach ◽  
Total Quality ◽  
Academic Field ◽  
Positive Effects ◽  
Analysis Technique ◽  
And Performance

Purpose: The success of organizations depends largely on the effectiveness and efficiency of the services they can deliver, which can create superior value for customers and ensure the realization of greater organizational performance. Failure to meet up with the market demands could affect Housing Bank for Trade and Finance’s (HBTF) aspirations of maintaining its leading competitive position in the Jordanian banking industry. It is against this backdrop that this paper is aimed at determining the effect of Total Quality Management (TQM) on the competitive advantage and Performance of HBTF in Jordan.Methods: A quantitive survey research approach was employed, about 500 samples were chosen randomly and data were collected via a closed-ended questionnaire. Structural Equation Modeling (SEM-PLS) was used for data analysis.Findings: The results indicates customers satisfaction, organizational culture and leadership commitment as factors of TQM are having positive effects on the performance HBTF. The analysis also confirmed that competitive advantage is a partial mediator of the relationship between TQM and performance. Implications: It is important to note that apart from the important contribution that this study makes to the academic field due to the inadequate research studies on the HBTF in Jordan especially with regards to issues related to TQM and its impact on competitive advantage and performance Limitations:The study limitations are in the area of sample choice and variable combination. It thus recommended that managers could be chosen as respondence in future studies and other factors of TQM could be exploited as well.Orignality value: This research is an addition to the current literature and the first attempt in this area to the best of authors’ knowledge. This research addresses adds knowledge  by employing a second-generation multivariate data analysis technique (SEM-PLS). The study also expands the opportunity horizon of the HBTF by discovering a new managerial framework for TQM for greater performance. 

scholarly journals Development of Integrated Zakat, Infaq and Shadaqoh Information System: Evidence in Amil Zakat Institutions

2020 ◽  
Vol 5 (1) ◽  
pp. 23-31
Author(s):  
Sri Dewi Anggadini ◽  
Deden A. Wahab ◽  
Rio Yunanto
Keyword(s):  
Information System ◽  
Information Systems ◽  
Research Program ◽  
Structural Equation ◽  
Accounting Information ◽  
Financial Statements ◽  
Equation Modeling ◽  
West Java ◽  
Quality Of Accounting Information

Objective – The purpose of this study is the development of integrated information systems and models, developing and developing information systems of zakat, infaq, and shadaqoh (ZIS) which are integrated in the Amil Zakat District / City Institution in West Java, Indonesia. Indonesia's West Java Province has the potential for zakat collection, but it is still not effective. Methodology – This research program was conducted to measure the effect of ZIS information systems on the quality of accounting information as measured by the quality of financial statements, in order to establish a strategy for obtaining muzakki satisfaction in West Java Province. This study will identify the relationship model between them. The research program was conducted in 27 cities/regencies in West Java Province of Indonesia Findings – The research used a series of different research approaches such as structured review and qualitative work with interviews or focus group discussions to develop key factors for the success of information systems and Partial Least Squares Structural Equation Modeling as an analysis method. Novelty – The results of this study indicate that an integrated ZIS information system has an impact on the quality of accounting information measured by the quality of financial statements. Type of Paper: Empirical Keywords: information systems, zakat, infaq, shodaqoh, information. Reference to this paper should be made as follows: Anggadini, S.D; Wahab, D.A; Yunanto, R. 2020. Development of Integrated Zakat, Infaq and Shadaqoh Information System: Evidence in Amil Zakat Institutions, J. Fin. Bank. Review, 5 (1): pp. 23 – 31 https://doi.org/10.35609/jfbr.2020.5.1(3) JEL Classification: E6, H2, H3.

scholarly journals INVESTIGATING THE IMPACT OF THE PROCESS APPROACH ON THE PERFORMANCE OF THE COMPANY - EMPIRICAL STUDY OF THE MOROCCAN CONTEXT

2020 ◽  
Vol 8 (12) ◽  
pp. 321-337
Author(s):  
Benammi Abderrazak ◽  
◽  
Taj Kacem ◽  
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
Structural Equation ◽  
Business Process Management ◽  
Process Management ◽  
Empirical Studies ◽  
Process Approach ◽  
Equation Modeling ◽  
And Performance ◽  
The Impact

Process approach or Business Process Management (BPM) allows organizing and framing a company by focusing in the improvement of performance in order to gain competitive advantage. Although it is believed that BPM improves various aspects of organizational performance, there has been a lack of empirical studies about this. The present paper has the purpose to study the impact of business process management in companies performance in Moroccan context. To accomplish that, the theoretical basis required to know the elements that configurate BPM and the measures that can evaluate the BPM success on performance is built through a literature review. Then, a research model is proposed. Empirical data has been collected from a survey of Moroccan companies from different sectors. A quantitative analysis has been performed using structural equation modeling (SEM) to show if the direct and indirect effects between BPM and performance can be considered statistically significant. At the end, we have discussed results, their managerial and scientific implications.

Electronic Logistics Services

2013 ◽  
Vol 4 (1) ◽  
pp. 57-72 ◽  
Author(s):  
Yen-Chun Jim Wu ◽  
Chan-Lan Chang ◽  
Tse-Ping Dong
Keyword(s):  
Information System ◽  
Organizational Performance ◽  
Relationship Quality ◽  
Structural Equation ◽  
Information Quality ◽  
Marketing Channel ◽  
Equation Modeling ◽  
System Quality ◽  
Positive Effects ◽  
The Relationship

This study begins with discussing the relationship between the marketers’ organizational performance and E-marketing performance in the Taiwan’s mobile phone industry. From the perspective of dealers, this study discovers the effects on Relationship Quality, which generated by expected benefits derived from implementing the interorganizational information system on the management of marketing activities. The authors conducted Structural Equation Modeling approach on marketers and dealers respectively. The quality of the information system will affect marketers’ intention to use. Research findings also suggest that the system quality and information quality will affect marketers’ satisfaction and then will affect the Relationship Quality among dealers. From the implementation of information systems, the Relationship Quality has positive effects on the expected strategic benefits, informational benefits and transactional benefits. Therefore, combining the two perspectives from marketers and dealers, this study examines how the E-marketing channel contributes the effects of Relationship Quality on both marketers and dealers.

The role of intellectual capital on process and products innovation. Empirical study in SMEs in an emerging country

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nicolas Salvador Beltramino ◽  
Domingo Garcia-Perez-de-Lema ◽  
Luis Enrique Valdez-Juarez
Keyword(s):  
Organizational Performance ◽  
Intellectual Capital ◽  
Structural Equation ◽  
Empirical Literature ◽  
Equation Modeling ◽  
Content Type ◽  
Industrial Companies ◽  
Emerging Country ◽  
And Performance ◽  
Practical Implications

PurposeThe objective of this study is to analyze the influence of the intellectual capital of SMEs on innovation and organizational performance in the context of an emerging country.Design/methodology/approachThe sample consisted of 259 industrial SMEs from the Cordoba, Argentina. The data were analyzed by partial least squares–structural equation modeling (PLS–SEM).FindingsThe study provides empirical evidence that the three components of intellectual capital generate positive and significant effects on innovation in processes and products. Structural capital is the component that has the greatest effect on innovation. It also showed a positive and significant relationship between innovation in processes and performance, contributing to the scarce empirical literature in the context of SMEs.Research limitations/implicationsThe research exposes limitations that uncover a path for future. First, the work uses as the only source of information, the consultation at the highest level of the company. Second, the study covered only industrial companies. Future studies should focus on other sectors and countries.Practical implicationsThe results may have important practical implications for SME owners and managers and offer a vision of the influence of intellectual capital on the innovative capacity of the organization.Originality/valueThe value of work lies in establishing the importance of intellectual capital in the environment of an emerging country such as Argentina, given the low level of knowledge that exists in this area.

The structural capital, the innovation and the performance of the industrial SMES

2020 ◽  
Vol 21 (6) ◽  
pp. 913-945 ◽  
Author(s):  
Nicolás Salvador Beltramino ◽  
Domingo García-Perez-de-Lema ◽  
Luis Enrique Valdez-Juárez
Keyword(s):  
Organizational Performance ◽  
Intellectual Capital ◽  
Structural Equation ◽  
Industrial Sector ◽  
Empirical Literature ◽  
Equation Modeling ◽  
Content Type ◽  
Structural Capital ◽  
And Performance ◽  
Practical Implications

PurposeThe objective of this study is to analyze the influence of the structural capital of SMEs in the capacity of innovation and organizational performance, in the context of an emerging country.Design/methodology/approachThe sample consisted of 259 industrial SMEs from the province of Córdoba Argentina. The data was analyzed by Partial Least Squares Structural Equation Modeling (PLS–SEM).FindingsThe study provided evidence that acquisition of information and knowledge management, organizational culture and structure, systems and processes have positive and significant effects on the innovation capacity of SMEs. Only the communication and cohesion component did not show positive and significant results on it. It also showed a positive and significant relationship between the capacity for innovation in processes and performance, contributing to the scarce empirical literature in the context of SMEs.Research limitations/implicationsThe research exposes some limitations that uncover a path for the development of future lines of research. In the first place, the work focuses on the use of a single source of information, the consultation at the managerial level of the company, without considering other representative variables to measure the capacity for innovation. Second, the study covered only companies in the industrial sector and country. Future studies should focus on other sectors and countries.Practical implicationsThe results of the study can have important practical implications for the owners and managers of SMEs. The results offer a vision of the dimensions of structural capital that most influence the innovative capacity of the organization. This is especially useful given that in the context of Argentina there is a low level of knowledge and structural capital is key to being more competitive. The managers of SMEs can thus increase the innovative potential of the company and favor the acquisition of information and knowledge and improve its processes and systems to contribute to the development of innovation capabilities to make SMEs more competitive.Social implicationsThe results obtained can be useful for those responsible for making public policy decisions, since in the knowledge of the economy to maintain a developed state and nation, it is necessary to include as one of the main issues on the national agenda the improvement of intellectual capital of its people to promote the competitiveness of companies.Originality/valueThe research contributes to the development of intellectual capital literature focused on the generation of innovation and performance in the perspective of SMEs in emerging countries.

scholarly journals Measurement of Information System Project Success Based on Perceptions of the Internal Stakeholders

2015 ◽  
Vol 5 (2) ◽  
pp. 271 ◽  
Author(s):  
A'ang Subiyakto ◽  
Abd. Rahman Ahlan ◽  
Mira Kartiwi ◽  
Husni Teja Sukmana
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Structural Equation ◽  
Information Quality ◽  
Project Success ◽  
Quality System ◽  
Equation Modeling ◽  
Future Research ◽  
System Quality ◽  
System Use

<p>In this research, adoption of the DeLone and McLean (D&amp;M) information system (IS) success model and its adaptation with the project success theories were used to explore state of IS project success and to examine factors which affect its success. A survey towards the internal project stakeholder in an univerity with response rate 48% was carried out to collect the raw data for Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis. Majority of the participants (80.7%) stated that level of the project success is more than 50% where information quality, system quality, service quality, system use, and user satisfaction substantially explain 64.5% of variance in the success variable. The three quality factors together explain 43.2% of the variance of system use and 70.4% of the variance of user satisfaction. Although, a number of the findings were consistent with the prior studies, these findings also presented inconsistencies especially related to aspects of information quality and system use. Accordingly, researchers and practitioners will be stand to benefit from the information provided in this study and it is hoped that future research will build upon the findings reported herein as efforts are made to attain the IS project success especially in the sampled institution.</p>

scholarly journals Modified technology acceptance model for hospital information system evaluation – a case study

2018 ◽  
Vol 154 ◽  
pp. 01101 ◽  
Author(s):  
Vembri Noor Helia ◽  
Vikha Indira Asri ◽  
Elisa Kusrini ◽  
Suci Miranda
Keyword(s):  
Information System ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
User Satisfaction ◽  
Structural Equation ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Equation Modeling ◽  
Perceived Ease Of Use ◽  
Acceptance Model

Hospital Information Systems (HIS) has been widely used in Indonesia. This implementation in hospital needs comprehensive, integrated information system designed to manage all the aspects of a hospital's operation. One of the factors that currently plays an important role in the successful HIS’s application is the user factor. The hospital can evaluate HIS from user factor, so that it becoming better, perfect and can support the objectives, vision and mission of the hospital. This study aims to use the Modified Technology Acceptance Model created in Structural Equation Modeling (SEM) and tested using the software Amos 20 to determine the variables that most influence in HIS’s application using in several hospitals in Sleman, Daerah Istimewa Yogyakarta Province, Indonesia. Data collected by distributing questionnaires to employees of D grade hospitals in Sleman district. The results from this study are seven variables that may influence the user in using HIS (Subjective Norm, Perceived Usefulness, Perceived Ease of Use, User Satisfaction, Behavior Intention to Use, Attitude Toward Using, Actual System Usage) and significant or insignificant relationship among them.

scholarly journals The Performance Influence of Distribution Government Assistance toward School Dropout Communities Based on the E-Proposal Banper Management Information System, Organizational Transformation and HR Capabilities in Course Institutions

2021 ◽  
Vol 4 (1) ◽  
pp. 14-28
Author(s):  
Eva Komalasari ◽  
Mombang Sihite ◽  
Edy Supriyadi
Keyword(s):  
Information System ◽  
Organizational Performance ◽  
Human Resource ◽  
Management Information System ◽  
Structural Equation ◽  
Organizational Transformation ◽  
Sampling Technique ◽  
Equation Modeling ◽  
Government Assistance ◽  
Management Information

The purpose of this study was to evaluate the performance of the distribution of government assistance to dropout communities based on the e-proposal management information system, organizational transformation, and human resource capabilities of course institutions. The sampling technique was purposive sampling—data collection using questionnaires and FGD. The data analysis technique used Structural Equation Modeling (SEM) analysis processed with Smart PLS software. The research results prove that organizational transformation does not directly affect organizational performance in the distribution of government assistance. Meanwhile, HR capabilities and management information systems of e-proposal Banper directly affect organizational performance in the distribution of government assistance. Then organizational transformation indirectly has a significant effect on organizational performance in distributing government assistance by mediating the management information system e-proposal Banper. Likewise, human resource capability indirectly has a significant effect on organizational performance in distributing government assistance by mediating the management information system e-proposal Banper. The results of the strategy analysis through the input strategy stage with CPM, matching stage with TOWS, and decision stage with QSPM, concluded that the strategy used from the QSPM results is a strategy for developing SIM e-proposal assistance.

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