The role of the social services first-line manager

Author(s):  
Sharon Anne Cooke
2018 ◽  
Vol 23 (3) ◽  
pp. 233-249 ◽  
Author(s):  
Eric Bonetto ◽  
Fabien Girandola ◽  
Grégory Lo Monaco

Abstract. This contribution consists of a critical review of the literature about the articulation of two traditionally separated theoretical fields: social representations and commitment. Besides consulting various works and communications, a bibliographic search was carried out (between February and December, 2016) on various databases using the keywords “commitment” and “social representation,” in the singular and in the plural, in French and in English. Articles published in English or in French, that explicitly made reference to both terms, were included. The relations between commitment and social representations are approached according to two approaches or complementary lines. The first line follows the role of commitment in the representational dynamics: how can commitment transform the representations? This articulation gathers most of the work on the topic. The second line envisages the social representations as determinants of commitment procedures: how can these representations influence the effects of commitment procedures? This literature review will identify unexploited tracks, as well as research perspectives for both areas of research.


2017 ◽  
Vol 6 (2) ◽  
pp. 86
Author(s):  
Eljana Brahja

The purpose of this study is to determine the role of high school in managing conflicts between teenagers in the rural areas between Tirana and Elbasan. Conflicts among teenagers are always present. They can happen in families, at school, and in the community, but our focus will be the conflicts generated in school premises. It is concerning that teenagers are seeing school as a battlefield where they can fight away from their parents' eyes. The research will shed light on how the aid offered by the high school social services, impact teenagers’ conflict management. This study uses Psychoanalytic, Humanist and Behavioral Directions to explain the source of violent behavior among students in schools located in rural areas. The study is based on the Positive Paradigm. The research method used for collecting data is the quantitative one. The population of this study is the teenagers of high schools located in rural areas between Tirana and Elbasan. The sample of the study is the students of "Krrabë" and "Ibrahim Hasmema" high schools and the instrument used is the sociological questionnaire. Data analysis will show whether teenage conflicts exist and how schools located in rural area manage these conflict cases. The document argues that conflicts between teenagers are present at school premises and the latest rarely use the social services provided at their school. The teachers' staff should be trained on identifying young people who tend to conflict and to have violent behavior. Teachers should be also trained on the ways to treat those teenagers who are victims of violence.


Author(s):  
Victor A. Pestoff

The role of co-operatives as providers of goods and services, as in the industrial age, more recently became overshadowed by their potential as providers of social services. In the post-industrial or service society, co-operatives are found in a growing number of countries. Co-operative enterprises have a unique capacity to mobilize social capital and provide relational goods that neither public nor private for-profit providers demonstrate. This brings co-operative enterprises full-circle in terms of their historical political role as democratic pioneers, since they can now also contribute to reducing the growing democratic deficit. This chapter explores the political and social dimensions of co-operative enterprises that pursue multiple goals. It also introduces a dynamic model of co-operative development that can be fruitfully employed for analysing the social and political dilemmas faced by co-operative enterprises.


Author(s):  
István Hoffman

In the modern post-industrial societies services are becoming the greatest part of the economy, and through the reallocating role of state – even after the millennium changes – the role of the services organised by the communities is exceptionally high. One of these services is the social care granted by the state and (its parts) the local governments. In my article I summarise the roles of local communities and local governments of some European and non-European states in the organisation of social care. The practical and theoretical legal terms of social assistance and personal social services are presented as well as the general characteristics of models (settlement or regional municipality based) of the organisation of the services. There is also a short description of general financing issues.


1969 ◽  
Vol 40 (1) ◽  
pp. 1-10
Author(s):  
T. H. MARSHALL
Keyword(s):  

2011 ◽  
Vol 1 (4) ◽  
pp. 1-5
Author(s):  
Susan Straight ◽  
Douglas McCulloh

This narrative essay explores the role of interpersonal connections among people from diverse backgrounds and how they fill in for much of the social services being eliminated from the state government.


2021 ◽  
pp. 110-123
Author(s):  
Yana Sitnikova ◽  
Nataliya Nikolenko

This article analyzes the processes of development of the social service market, which is part of the social protection system. Through a comparative analysis of the Soviet and Russian models of social services, the authors conclude that the modern system, while partially retaining some characteristics of the Soviet system, is transforming and acquiring new specific features. Based on the generalization of the results of the authors' comprehensive sociological research using quantitative and qualitative methods (questionnaire survey, in-depth interviews, content analysis), the innovative practices of working with consumers (recipients) of social services, which social efficiency in the conditions of the COVID-19 pandemic was noted by respondents, used by NCOs operating in the social services market. Despite the complexity of objective circumstances faced by organizations, regional NCOs still managed to maintain the quality of social services provided in both online and offline formats at a level that meets the needs of recipients. The prospects for the development of SO NPOs are connected not only with the creation and implementation of innovative technologies and practices, but also depend on strengthening the personnel composition of employees through the development and subsequent implementation of proposals for protecting their health and improving professional competencies by creating conditions for training, advanced training and mastering new specialties. The article notes the important role of regional media in covering the activities of NGOs in the difficult period of the spread of coronavirus infection and the establishment of a forced regime of social isolation. An analysis of video materials broadcast on official channels of Volgograd television is given, which contributed to strengthening the status of NGOs as competitive providers of quality social services. It is predicted that the experience gained during the "pandemic" period will be used by NGOs in their day-to-day activities in the future.


2020 ◽  
Vol 89 ◽  
pp. 06002
Author(s):  
Ekaterina Ogorodnikova ◽  
Alexander Mokronosov ◽  
Maria Kompaniets ◽  
Maria Khokholush ◽  
Maria Selezneva

The relevance of the study lies in the essential role of the social services sector in matters of sustainable economic development. The purpose of the article is to analyze the allocative efficiency of the activities of the social service entities. The methodology of allocative efficiency makes it possible to identify a model of the organizational and economic mechanism of the social services sphere, which implements the tasks of the most efficient use of limited resources. The research results show higher efficiency of government institutions, higher volume of services provided and lower costs per client. This feature is due to the relative mass of service and low costs for the provision of stationary premises, the use of a tender procurement system.


2021 ◽  
Author(s):  
Carissa Groot-Nibbelink

This paper examines the role of Christian congregations in addressing the social exclusion barriers experienced by seasonal agricultural workers (SAWs). This research study reviews the ways in which local churches support SAWs specifically in the Niagara Region. This paper also examines the benefits and limitations of this support and thus offers recommendations to enhance the future work of congregations in this area. This study reveals the evolving role of Christian congregations from offering only fellowship and spiritual services to SAWs to responding to their true needs in areas such as transportation, health care, language, and social inclusion. Because SAWs continue to face significant social exclusion barriers and still remain ineligible for settlement services in Ontario, it is important that congregations continue to do this work, meeting the needs of SAWs and growing in their ability as social service providers. Key words: seasonal agricultural workers (SAWs), congregations, Christian, the Niagara Region, social services, settlement support, social exclusion, needs


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