scholarly journals Analisis Manajemen Risiko Dan Strategi Penanganan Risiko Pada PT Agility International Menggunakan Metode House Of Risk (Hor)

2020 ◽  
Vol 10 (02) ◽  
pp. 4-11
Author(s):  
Achmad Andriyanto ◽  
Nur Khafifah Mustamin

PT Agility International merupakan salah satu perusahaan multinational yang telah cukup lama berkembang, khususnya di Indonesia. PT Agility International bergerak di bidang penyedia jasa logistik dan  freight forwarding. Tapi dalam prosesnya terjadi permasalahan di PT Agility International yaitu keterlambatan pengiriman atau shipment. Keterlambatan pengiriman terjadi karena terlambatnya dalam melakukan proses stuffing yang ditimbulkan oleh beberapa kejadian risiko. Untuk mengurangi dan mengatasi beberapa risiko yang terjadi, maka digunakanlah metode House of Risk (HOR). Metode ini bertujuan untuk meminimalisir risiko yang dapat menyebabkan terjadinya permasalahan dalam proses ekspor di PT Agility International. HOR terbagi menjadi 2 fase dimana fase 1 merupakan sebuah fase untuk mengidentifikasi kejadian dan agen risiko, sedangkan fase 2 merupakan sebuah fase untuk merancang strategi mitigasi yang dilakukan dalam penanganan agen risiko yang efektif untuk diterapkan di PT Agility International. Hasil perhitungan berdasarkan pengamatan penulis serta penyebaran kuisioner dari 6 responden teridentifikasi 17 kejadian risiko yang disebabkan oleh 19 agen penyebab risiko, 8 agen risiko yang termasuk dalam kategori prioritas dan 11 lainnya termasuk dalam kategori non prioritas. Agen risiko yang memiliki indeks prioritas tertinggi yaitu pengurusan dokumen ke pihak shipping line yang terlambat (A10) dengan indeks prioritas sebesar 1.296 serta strategi penanganan dari agen penyebab risiko yang timbul berjumlah 11, dimana strategi penanganan yang tertinggi  yaitu membuat checklist harian secara rutin (PA3) dengan nilai ETD 4.009,50.

Author(s):  
Andar Sri Sumantri ◽  
Radix Nugrahanto

<p>Customer is an important factor for the survival of a company. At a time, company sometimes didn’t know the level of customer satisfaction. If the company continues with this situation, the company would not know the next strategies to develop the company. There are many factors that connected with customer such as trust, facility and service quality. This research objective is to analyze if there is a positive influence, both individually and simultaneously between independent variables which are trust, facility and service quality to the dependent variable which is customers. In this research the object are the customers of PT Panah Persada Logisindo Semarang. The data sources are primary and secondary data using sampling technique of 80 respondents. The results of multiple linear regression equation show that there is a positive influence and partial significant between (t= 3,543 &gt; ttebal = 1, 99167) Trust, (t=4,976 &gt;ttebal=1,99167 ) Facility and (t =3,908 &gt; ttebal= 1, 99167) Service Quality effected by customer satisfaction.</p><p><strong>Keywords: Trust, Facility, Service Quality, Customer Satisfaction</strong></p><p>Kepuasaan Pelanggan merupakan faktor penting terhadap kelangsungan hidup sebuah perusahaan. Masalah yang dihadapi perusahaan saat ini berkaitan dengan tidak diketahuinya kepuasaan Pelanggan setiap tahun, Jika ini dibiarkan terus menerus, perusahaan tidak dapat menentukan strategi untuk meningkakan kepuasaan pelanggan. Ada banyak faktor yang mempengaruhi Kepuasaan Pelanggandipengaruhi oleh kepercayaan, fasilitas dan Kualitas Pelayanaan. Perumusan masalah, tujuan penelitian dan hipotesis pada latar belakang masalah dan tujuan penelitian ini untuk menganalisis adakah pengaruh yang positif baik secara individual dan simultan antara variabel independen yaitu kepercayaan, fasilitas, kualitas pelayanaan terhadap variabel dependen yaitu Kepuasaan Pelanggan. Pada penelitian ini obyek yang diambil pengguna jasa Freight forwarder PT Panah Persana Logisindo Semarang Sumber data meliputi data primer dan sekunder. Sampel pada penelitian ini adalah 80 responden teknik sampling yang digunakan seluruh populasi dijadikan sample. Berdasarkan hasil penelitian dan analisis berganda dihasilkan persamaan : Hasil persamaan regresi linear berganda menunjukkan bahwa ada pengaruh yang positif dan signifikan secara parsial antara ( t hitung = 3,543&gt; t tabel = 1,99167) kepercayaan, (t hitung4,976 &gt; t tabel =1,99167) Fasilitas ( t hitung = 3,908&gt; t tabel = 1,99167) Kualitas pelayanaan terhadap Kepuasaan Pelanggan.</p><p><strong>Kata kunci : Kepercayaan, Fasilitas, Kualitas Pelanggan. Kepuasaan Pelanggan</strong></p>


2020 ◽  
Vol 4 (2) ◽  
pp. 362-369
Author(s):  
Sharazita Dyah Anggita ◽  
Ikmah

The needs of the community for freight forwarding are now starting to increase with the marketplace. User opinion about freight forwarding services is currently carried out by the public through many things one of them is social media Twitter. By sentiment analysis, the tendency of an opinion will be able to be seen whether it has a positive or negative tendency. The methods that can be applied to sentiment analysis are the Naive Bayes Algorithm and Support Vector Machine (SVM). This research will implement the two algorithms that are optimized using the PSO algorithms in sentiment analysis. Testing will be done by setting parameters on the PSO in each classifier algorithm. The results of the research that have been done can produce an increase in the accreditation of 15.11% on the optimization of the PSO-based Naive Bayes algorithm. Improved accuracy on the PSO-based SVM algorithm worth 1.74% in the sigmoid kernel.


2021 ◽  
Vol 33 (1) ◽  
pp. 193-208
Author(s):  
Brigitte Le Normand

To understand the distinctiveness of ports under state socialism, it is necessary to shift the focus from the built environment to flows of people, goods, knowledge and capital. In so doing, this article examines the operation of Yugoslavia's main shipping line, Jugolinija, from its inception in 1947 until 1960. This enterprise was based in the port of Rijeka, with both firm and port experiencing rapid growth during this period. The impact of state socialism can be seen in the primacy of the political over the profitability of the firm, with Jugolinija used to advance Yugoslavia's foreign trade and foreign policy, its interests being subordinated to the project of building self-managed socialism. It can also be seen in the unique challenges posed by having to operate at the intersection of the global market and a highly regulated economy – a situation that also created opportunities for the firm as a whole, as well as for its employees, who had access to foreign currency, travel and knowledge of the world. Jugolinija's privileged access to the world in what was still very much a closed society also created opportunities for ‘leaks’ of personnel and goods. Finally, socialist ideology left its imprint on Jugolinija's operations and shaped the ways in which its employees understood their work and the place of the firm within the Yugoslav economy. While it is tempting to see state socialism as ‘getting in the way’ of Jugolinija's business, in actuality the firm was remarkably successful both at operating within the Yugoslav socialist state framework, and capitalizing on the opportunities provided by access to the global market. Jugolinija's employees, in turn, profited from the mobility that came with working for the firm, sometimes at the expense of the enterprise and the state.


2009 ◽  
Vol 197 (2) ◽  
pp. 741-751 ◽  
Author(s):  
Marta Anna Krajewska ◽  
Herbert Kopfer

2019 ◽  
Vol 21 (1) ◽  
pp. 40-47
Author(s):  
Ridwan
Keyword(s):  

Keselamatan dan keamanan pelayaran merupakan suatu kajian yang harus mendapatkan perhatian yang lebih serius pada decade terakhir  ini, mengingat semakin banyaknya kasus kecelakaan kapal yang diakibatkan oleh adanya human-error. Perhitungan stabilitas kapal dengan basic jumlah dan berat dari tiap party barang yang dimuat diatas kapal adalah salahsatu factor penentu dalam menyusun stowage barang diatas kapal terutama untuk kapal-kapal cellular yang memuat barang dalam kemasan container. Karena sebagaimana diketahui bersama bahwa pada lazimnya shipper hanya memberitahukan perkiraan berat barangnya saja tanpa mencantumkan berat containernya, sedangkan dalam kenyataannya barang tersebut dimuat diatas kapal bersamaan dengan containernya, sehingga bagi shipping line data berat barang yang disampaikan oleh shipper tersebut belum akurat. Olehkarena itu melalui organisasi maritime dunia (IMO) diterbitkanlah suatu amandemen yang bersifat mandatory kepada semua shipper diwajibkan untuk menyampaikan verifikasi hasil timbang barang dengan benar termasuk berat containernya secara tertulis kepada shipping-line sebelum container tersebut dikapalkan. Bila tidak ada surat pernyataan (verifikasi) tentang berat barang dan containernya, maka shipping line dilarang untuk memuat container tersebut. Pernyataan atau verifikasi ini dikenal dengan istilah VGM (verified Gross Mass)


2006 ◽  
Vol 11 (2) ◽  
pp. 93-96
Author(s):  
Bambang Irawan ◽  
Agoes Soegianto

A monitoring activity for the existence of portunid crabs in the narrowest part of Madura Strait has been done from 2001 to 2004. Crabs have been collected in June or July each year in day time during spring tide. Crab collection was carried out in four sampling station (I to IV) using 0,5 cm trawl net for 10 minutes netting in each time. The results show that during four year monitoring six species of portunid crab has been captured. Among the six species three of them, Charybdis affinis, C. anisodon, and Portunus pelagicus were collected each year even with difference level in local distribution. C. affinis and P. pelagicus have been monitored in the same three stations, and C. anisodon has also been monitored in three stations but differs from other three portunid crab species, C. annulata. P. trituberculatus, and Scylla paramamosain were very rare and have been captured in less then three sampling times collection. We conclude that in this area the portunid crab has been dominated by C. affinis which have less economic value, and for C. anisodon even the number higher than other portunid genus the occurrence is not stabil as in C. affinis.


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