scholarly journals The Effect OfGoods Prices And Buyer Trust On The E-Commerce Sales System For Purchasing Goods Online

2021 ◽  
Vol 2 (3) ◽  
pp. 561-567
Author(s):  
Aloysius Rangga Aditya Nalendra ◽  
Slamet Heri Winarno ◽  
Agus Priadi ◽  
Elpa Hermawan ◽  
Martinus Wahyu Purnomo ◽  
...  
Keyword(s):  
Quantitative Methods ◽  
Online Shopping ◽  
Real Data ◽  
Physical Contact ◽  
Future Research ◽  
Online Media ◽  
Questionnaire Method ◽  
Sales Systems ◽  
Customer Trust ◽  
The Relationship

E-commerce is a payment system that is currently booming with e-commerce, so all sales systems that were offline go online and sales systems that were only in one region can be around the world without time limits and where development is compressed so high that it causes There are many changes from the traditional sales system to the internet. Therefore, this study will determine the effect of goods prices and buyer trust on the e-commerce sales system for purchasing goods online. The method used in this research is quantitative methods using a questionnaire that will be distributed in order to obtain data that can be used as research data so that the data can be used as a reference for current research and future research using the questionnaire method so that we will be able to get real data in the field because it is based on data directly obtained from e-commerce customers. The e-commerce system has begun to be developed in the 2000s but has not been used maximally but after the Covid 19 pandemic, now the e-commerce sales system has been very, very developed because of the limitations of the place and time of the Covid 19 pandemic resulting in the prohibition of physical contact. from sellers and buyers, therefore the e-commerce system speaks to the problems that already exist today with the existence of e-commerce so that sellers and buyers can still transact with online media. In this study will be able to produce data that can answer the problem in this research in this study will answer the problem of how the relationship between low prices and customer trust in the e-commerce sales system based on online shopping with online media, therefore this research will use quantitative methods. as an appropriate research method.

scholarly journals Multivariate Analysis for Determinants of Online Consumers Trust

2021 ◽  
Vol 1 ◽  
Author(s):  
Aprilia Aryanti Widyasari ◽  
Putri Pratama Deliana Nursafitri ◽  
Achmad Yanu Alifianto
Keyword(s):  
Multivariate Analysis ◽  
Customer Satisfaction ◽  
Structural Equation ◽  
Online Shopping ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Brand Awareness ◽  
Customer Trust ◽  
The Relationship

This research aims to examine the effect of customer satisfaction on customer trust, the effect of security perception on customer satisfaction and customer trust, the influence of privacy on customer satisfaction and customer trust, the influence of brand awareness on customer satisfaction and customer trust, as well as the influence of customer satisfaction mediation on the relationship between perception security, privacy and brand awareness with customer trust. This research focuses observations on 100 people in Surabaya who have made transactions on online shopping sites. Private students and employees dominate the number of respondents in this research. To test the research hypothesis, this research adopted the Structural Equation Model-Partial Least Square (SEM-PLS) technique using SmartPLS. This research proves that brand awareness has a significant effect on customer trust and customer satisfaction, security perceptions have a significant effect on customer trust and customer satisfaction, privacy has a significant effect on customer trust and not on customer satisfaction, and customer satisfaction on customer trust

scholarly journals Performance appraisal and the quality of working life

2019 ◽  
Vol 27 (1-2) ◽  
pp. 10-20
Author(s):  
Xhavit Islami ◽  
Vjosa Islami
Keyword(s):  
Performance Appraisal ◽  
Quantitative Methods ◽  
Design Method ◽  
Working Life ◽  
Test Sample ◽  
T Test ◽  
Future Research ◽  
Quality Of Working Life ◽  
The Relationship

Purpose – to identify the relationship between performance appraisal and quality of working life. Explicitly, investigate the effects of firms’ performance appraisal on quality of working life (QWL). Design/Method/Approach. The study is based on the three businesses data operating in the Republic of Kosovo with ninety-seven (n=97) individual respondents (employees). The study’s questionnaires of the study were prepared, the responses obtained, the econometric model was constructed to empirically test this relationship, and the questionnaires data were processed by the IBM SPSS v.25.0 program as a tool to provide the statistic findings. Results and proposals are brought forward by the matched t-test, independent t-test sample, ANOVA, and regression, which were applied for testing hypotheses. Findings. Econometric results suggested that applying performance appraisal in the correct way and for appropriate goals, improves job satisfaction, employees’ satisfaction, motivation to employees, and as a result the quality of working life. Theoretical implications. The theoretical significance of this study is the increases of opinion and the change of judgment for the effects of performance appraisal on quality of working life. Practical implications. The practical benefit of this study is that it can provide a guideline for managers to apply performance appraisal in the correct manner to increase the quality of working life, and as a result to improve their organization’s performance. Originality/Value. The importance of quality of working life has been recognized. It is the first paper that examines the relationship between performance appraisal and quality of working life and finds out their interactions using quantitative methods. Research limitations/Future research. Predictions for further research are to analyze the relation of performance appraisal parameters and QWL, adding other variables that mediate or moderate the relation of these two variables.   Paper type – empirical.

scholarly journals FACTORS INFLUENCE ON CUSTOMER PURCHASE INTENTION VIA LIVETREAM: CASE OF VIETNAM

2021 ◽  
Vol 3 (7) ◽  
pp. 253-265
Author(s):  
Thang Quang Tran
Keyword(s):  
Purchase Intention ◽  
Online Shopping ◽  
The Body ◽  
Shopping Behavior ◽  
Future Research ◽  
Purchasing Decisions ◽  
Research Directions ◽  
Future Research Directions ◽  
Quality Design ◽  
The Relationship

 The main purpose of this study is to propose and empirically test a conceptual model that clarifies shopping behavior via livestream on Facebook platform of people in Hanoi. The data was collected from at least 240 random Facebook users. The analysis results show that Facebook users tend to buy goods via livestream when they feel that the product quality, design, and product policy are convincing enough for them. In addition, there are other factors that also influence purchasing decisions, such as technology quality, perceived value of style and attitude, reliability, product trust in the relationship between consumers and sellers such as livestream style, KOLs, sound & background… From there, theoretical and managerial contributions, as well as finding out limitations and future research directions are also discussed in the body of this paper  Keywords:  Shopping, Livestream, Livestream Products, Livestream People, Livestream Culture, Online Shopping.

scholarly journals Pengaruh Sistem Desentralisasi Dan Ketidakpastian Lingkungan Terhadap Kinerja Manajerial Yang Dimoderasi Oleh Asimetri Informasi

2020 ◽  
Vol 12 (1) ◽  
pp. 58-72
Author(s):  
Merna Merna
Keyword(s):  
Information Asymmetry ◽  
Quantitative Methods ◽  
Banking Sector ◽  
Stock Exchange ◽  
Environmental Uncertainty ◽  
Future Research ◽  
Managerial Performance ◽  
Decentralized System ◽  
The Relationship ◽  
Positive Effect

The purpose of this study was to examine and analyze the influence of decentralization systems and environmental uncertainty on managerial performance. This study also examine and analyze the role of information asymmetry as a moderating variable in the relationship between the effect of decentralization systems and environmental uncertainty on managerial performance. The population of this study is the banking industry in the city of Jakarta. The sample of this research is employees with upper level heads in private banking companies listed on the Indonesia Stock Exchange. This study uses quantitative methods using the type of research carried out with quantitative data. Data is collected by sending questionnaires. The questionnaires sent were 150 questionnaires and the number returned and could be used in this study as many as 109 questionnaires. The results of this study indicate that: (i) The decentralized system has a positive effect on the company's managerial performance; (ii) Environmental uncertainty has a positive effect on company managerial performance; (iii) Information asymmetry strengthens the relationship between decentralized systems and company managerial performance; and (iv) Information asymmetry weakens the relationship between environmental uncertainty and company managerial performance. Suggestions for future research, that can use research population from other sector industries in the Indonesia Stock Exchange in addition to the banking sector. This research has a contribution to company management to pay attention to managerial performance so that the company gets better results. Keywords: decentralization system, environmental uncertainty, managerial performance, Information asymmetry  

scholarly journals How the Loyalty of Expedition Business Can Be Formed Through Trust and Satisfaction

2017 ◽  
Vol 2 (1) ◽  
Author(s):  
Esti Nur Wakhidah ◽  
Budhi Haryanto
Keyword(s):  
Service Quality ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Brand Image ◽  
Equation Model ◽  
Point Of View ◽  
Mediation Effect ◽  
Future Research ◽  
Customer Trust ◽  
The Relationship

<p>The purpose of this study is to examine the role of satisfaction and trust in mediating the relationship between service quality and brand image, and customer's intention to be loyal. The data is collected using survey and conducted by distributing questionnaire through a website. Website is selected as a media to distribute th research instrument because today marketplace shows a shift from offline to online platform. This study selected 200 people who have the intention to loyal with Jalur Nugraha Ekakurir (JNE) service as samples. Structural Equation Model (SEM) is statistical method chosen to elaborate the relationship among the variables. The result of this research indicates that service quality and brand image have positive and significant effect on satisfaction and trust. In addition, this research also find the mediation effect of satisfaction and trust in shaping customer loyalty. This study also discusses the implications from theoretical, practical, and future research, point of view.</p><p><strong> </strong></p><p>Keywords: Service Quality, Brand Image, Customer Satisfaction, Customer Trust, Customer Loyalty</p>

Marriage after the transition to stroke: a systematic review

2017 ◽  
Vol 38 (11) ◽  
pp. 2241-2279 ◽  
Author(s):  
SHARON ANDERSON ◽  
NORAH KEATING
Keyword(s):  
Systematic Review ◽  
Quantitative Methods ◽  
Satisfaction With Life ◽  
Stroke Survivor ◽  
Future Research ◽  
Stroke Survivors ◽  
Qualitative And Quantitative Methods ◽  
Relationship Closeness ◽  
The Impact ◽  
The Relationship

ABSTRACTIn health and chronic illness, satisfying marriages promote wellbeing and life satisfaction, yet stroke research has focused on either the stroke survivor as the patient or the spouse as a care-giver. Using Pope, Mays and Popay's framework for synthesising qualitative and quantitative methods, we conducted a systematic review and synthesis of 39 peer-reviewed studies to determine what happens to marital relationships after one partner has suffered a stroke. All the articles examined the impact of stroke. Three overarching themes characterise the evolution of marriage after stroke: chaos in the marriage, work to re-establish the marriage and evolution of the marriages. While both the stroke condition itself and the survivors’ need for care undermined the emotional qualities of the relationship for some couples, about two-thirds were able to retain or regain the relationship closeness. As in other chronic illnesses, the relationship closeness and a couple's ability to collaborate contributed to the survivor's recovery and to the satisfaction with life of the stroke survivor and the spouse. Our results underscore the need to consider the quality of, and the qualities of, the relationship between stroke survivors and their spouses. Future research could include a greater focus on qualitative or mixed-methods approaches to explore the interactions between stroke survivors and spouses that impact the wellbeing of both partners.

Exploring the effect of an enhanced e-commerce institutional mechanism on online shopping intention in the context of e-commerce poverty alleviation

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Feiyan Han ◽  
Bo Li
Keyword(s):  
Perceived Risk ◽  
Poverty Alleviation ◽  
Structural Equation ◽  
Online Shopping ◽  
Mediation Effect ◽  
Shanxi Province ◽  
Future Research ◽  
Content Type ◽  
The Relationship

PurposeE-commerce poverty alleviation (EPA) is an innovative poverty alleviation model in China. The institutional mechanisms of the e-commerce platform improve the effect of EPA and exert online shopping purchase power in rural China. From a socio-technical perspective, this paper used adoption readiness of farmers and perceived risk to construct an integrated model to discern the effect of enhanced e-commerce institutional mechanisms on farmers' online shopping intention in the context of EPA.Design/methodology/approachThe survey included 832 valid samples from rural farmers in Shanxi province. This study analyses using structural equation modelling (SEM) and bootstrap methods used to empirically test the model.FindingsFindings suggest that enhanced e-commerce institutional mechanisms have significant direct and indirect positive impacts on farmers' online shopping intention; adoption readiness and perceived risk play partial mediation roles in determining the relationship between farmers' online shopping intention and enhanced e-commerce institutional mechanisms; and the indirect mediation effect of adoption readiness is greater than that of perceived risk.Research limitations/implicationsAlthough the proposed model was supported in the questionnaire survey, the investigation method was not completely excluded. Future research can combine the method of panel data and apply the framework to other e-commerce platforms, as well as to other cultural settings.Practical implicationsThe study suggests that enhanced e-commerce institutional mechanisms that are based on the needs of farmers from poverty-stricken areas change the shopping habits of farmers. Moreover, enhanced e-commerce institutional mechanisms should allow farmers' perceived adoption readiness to play its promoting role and reduce the impeding role of perceived risk. The results of this study are conducive to the intensive implementation of the ‘Three Rural Issues’ strategy in China.Originality/valueA new model to generate a two-factor mediation effect model by integrating the perceived effectiveness of enhanced e-commerce institutional mechanisms with farmers, farmers' adoption readiness, perceived risk and online shopping intention. The study explored the relationship between enhanced e-commerce institutional mechanisms and farmers' online shopping intention, bridging the gap in related empirical studies. Besides, this study first proposed farmers' adoption readiness and clarifies the mediating role of farmers' adoption readiness and perceived risk, which highlights the previously unnoticed role of farmers' adoption readiness.

A Study on the Relationship Between Customer Loyalty and Customer Trust in Online Shopping

2020 ◽  
Vol 10 (2) ◽  
pp. 1-16 ◽  
Author(s):  
Umama Nasrin Haque ◽  
Rabin Mazumder
Keyword(s):  
Consumer Behavior ◽  
Customer Loyalty ◽  
Online Shopping ◽  
Customer Relationship ◽  
Online Environment ◽  
Retention Strategies ◽  
Mediating Factor ◽  
Customer Trust ◽  
The Relationship ◽  
Structured Questionnaire

Recently, the online market environment is quite competitive, and the organizations have to make sure to focus on continuously meeting the current and potential needs of the customers. Customer loyalty is primarily achieved by satisfying customer's expectations. In online shopping, since the products are intangible, it is important to build trust among the customers. Organizations need to thoroughly understand the consumer behavior and consumer needs in order to create and implement effective customer retention strategies. This study attempts to study the relationship between customer loyalty and customer trust in online shopping since trust is the glue that holds the customer relationship together in the current competitive market. Data is collected through the structured questionnaire. The results of this study legitimate the idea that trust of the customer acts as a mediating factor which enhances the loyalty of the customer in regard to the further purchase and consumption of the particular product or service in the online environment.

scholarly journals The Impact of Leadership Styles on Employees’ Commitment within Dubai Government Entities: Mediating Effects of Communication

2021 ◽  
Vol 7 (1) ◽  
pp. 46
Author(s):  
Ali Murad lil Taher l Raeesi ◽  
Norsamsinar Samsudin
Keyword(s):  
Leadership Styles ◽  
Quantitative Methods ◽  
Essential Element ◽  
Employee Commitment ◽  
Future Research ◽  
Policy And Practice ◽  
Positive Effects ◽  
The Government ◽  
The Impact ◽  
The Relationship

Employee commitment is the essential element especially for the government entities success where employees are not willing to perform and this situation motivates the research to examine employee commitment of the government entities in Dubai. Thus, this study investigated the relationship between leadership styles and employees’ commitment and communication among Dubai government entities. This study also assess the impact of communication on the relationship between leadership styles and employees’ commitment at the Dubai Immigration Department (DID). This study has followed the quantitative methods of data collection and also used the smart-PLS for analysis. The findings revealed that transformational and transactional styles have positive effects on employees’ commitment to DID. Findings also revealed that there is a significant relationship between transformational and transactional styles and communication. A positive effect is also discovered to exist between communication and employees’ commitment. Communication mediates transformational and transactional styles and employee commitment. The original contribution to knowledge is the mediating role communication plays in DID in relation to employees’ commitment. These findings helped to determine the appropriate recommendations for policy and practice in the UAE, as well as suggestions for future research.

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