scholarly journals The Development of a Model for Complaint Delivery on Aviation Industry in Indonesia Based on SMS Gateway to Promote Flight Safety

AVIA ◽  
2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Riani Nurdin ◽  
Eko Poerwanto ◽  
Haruno Sajati

The variety of complaints appearing on Aviation Industry in Indonesia actually indicates the existence of problems on aviation system in Indonesia. The number of complaints may serve as an early detection in a system before the occurrence of an accident in a flight. Increasing numbers of flight service users in Indonesia had not been supported with an adequate complaint delivery, whether it is for internal complaints or external ones. One of available solutions is to detect whether all system components on Aviation Industry in Indonesia is good or not. In an effort to enhance system performance, a model for integrated complaint delivery is developed on Aviation Industry based on SMS Gateway in Indonesia. The model is expected to become a data bank on Aviation Industry to ease controlling, evaluating and improving condition performance on flight systems. This research used comparative and descriptive methods. It also results in applied product hence it is expected that the output can be used to complement the current product/program operated by Directorate General of Civil Aviation (DGCA). The development of a model for complaint delivery is conducted to make cellular phone numbers inputs for all stakeholders on aviation industry. This strategy activates all stakeholders to provide information regarding the current conditions for all subsystems in flight system in Indonesia

2018 ◽  
Vol 15 (1) ◽  
pp. 34-46
Author(s):  
Bekti Setiadi

The role of Aviation Security in maintaining, observing, researching and inspecting passengers, passenger's belongings is an obligation in the field of aviation. Aviation Security in performing the work either in the airport environment or in the airline is carried out according to the expertise required by the Directorate General of Civil Aviation must have a tiered license ranging from Basic Aviation Security to Senior Aviation Security. Therefore, library studies on aviation security is expected to provide benefits to the aviation world, especially in terms of security and flight safety.


2020 ◽  
pp. 097215092092331 ◽  
Author(s):  
Meena Madhavan ◽  
Mohammed Ali Sharafuddin ◽  
Pairach Piboonrungroj ◽  
Ching-Chiao Yang

This study aims to forecast air passenger and cargo demand of the Indian aviation industry using the autoregressive integrated moving average (ARIMA) and Bayesian structural time series (BSTS) models. We utilized 10 years’ (2009–2018) air passenger and cargo data obtained from the Directorate General of Civil Aviation (DGCA-India) website. The study assessed both ARIMA and BSTS models’ ability to incorporate uncertainty under dynamic settings. Findings inferred that, along with ARIMA, BSTS is also suitable for short-term forecasting of all four (international passenger, domestic passenger, international air cargo, and domestic air cargo) commercial aviation sectors. Recommendations and directions for further research in medium-term and long-term forecasting of the Indian airline industry were also summarized.


2020 ◽  
Vol 92 (7) ◽  
pp. 1049-1061
Author(s):  
Mehmet Burak Şenol

Purpose In this study, a multi-criteria decision-making (MCDM) approach for evaluating airworthiness factors were presented. The purpose of this study is to develop an acceptable rationale for operational activities in civil and military aviation and for design, production and maintenance activities in the aviation industry that can be used in-flight safety programs and evaluations. Design/methodology/approach In aviation, while the initial and continuing airworthiness of aircraft is related to technical airworthiness, identifying and minimizing risks for avoiding losses and damages are related to operational airworthiness. Thus, the airworthiness factors in civil and military aviation were evaluated under these two categories as the technical and operational airworthiness factors by the analytic hierarchy process and analytic network process. Three technical and five operational airworthiness criteria for civil aviation, three technical and nine operational airworthiness criteria for military aviation were defined, evaluated, prioritized and compared in terms of flight safety. Findings The most important technical factor is the “airworthiness status of the aircraft” both in civil (81.9%) and military (77.6%) aviation, which means that aircraft should initially be designed for safety. The most significant operational factors are the “air traffic control system” in civil (30.9%) and “threat” in the military (26.6%) aviation. The differences within factor weights may stem from the design requirements and acceptable safety levels (frequency of occurrences 1 in 107 in military and 1 in 109 in civil aircraft design) of civil and military aircraft with the mission achievement requirements in civil and military aviation operations. The damage acceptance criteria for civil and military aircraft are different. The operation risks are accepted in the military and acceptance of specific tasks and the risk levels can vary with aircraft purpose and type. Practical implications This study provides an acceptable rationale for safety programs and evaluations in aviation activities. The results of this study can be used in real-world airworthiness applications and safety management by the aviation industry and furthermore, critical factor weights should be considered both in civil and military aviation operations and flights. The safety levels of airlines with respect to our airworthiness factor weights or the safety level of military operations can be computed. Originality/value This is the first study considering technical and operational airworthiness factors as an MCDM problem. Originality and value of this paper are defining critical airworthiness factors for civil and military aviation, ranking these factors, revealing the most important ones and using MCDM methods for the evaluations of airworthiness factors for the first time. In civil aviation flight safety is the basic tenet of airworthiness activities in risk analysis, on the other hand in military aviation high levels of risks are to be avoided in peace training or operational tasks. However, even high risks have to be accepted during the war, if the operational requirements impose, as mission achievement is vital. The paper is one of a kind on airworthiness evaluations for flight safety.


2013 ◽  
Vol 373-375 ◽  
pp. 1863-1867
Author(s):  
Gui Shu Xia ◽  
Jing Lu ◽  
Yuan Qing He

The electronic flight bag in China with few products owning Chinese independent intellectual property is attracting increasing attention in the field of the civil aviation industry in recent years. This paper introduced a level 1 EFB(Electronic Flight Bag) for general aviation with iOS as research platform. In order to realize interactive electronic checklists and automatic generation of electronic flight log, C/S model is adopted to store, update and display cabin documents, such as aeronautical charts, flight manual. Experiments show that electronic flight bag based on mobile terminal can provide the user with a good experience, which greatly reduces the pilots cabin burden and is closer to the users requirements. Moreover, the system provides an efficient way to improve safety of flight safety. Therefore, the electronic flight bag has good market prospect and practical promotional value.


Author(s):  
H. Howard ◽  
P. Hummel

As the aviation industry moves from paper maps and charts to the digital cockpit and electronic flight bag, producers of these products need current and accurate data to ensure flight safety. FAA (Federal Aviation Administration) and ICAO (International Civil Aviation Organization) require certified suppliers to follow a defined protocol to produce authoritative map data for the aerodrome. Typical airport maps have been produced to meet 5 m accuracy requirements. The new digital aviation world is moving to 1 m accuracy maps to provide better situational awareness on the aerodrome. The commercial availability of 0.5 m satellite imagery combined with accurate ground control is enabling the production of avionics certified .85 m orthophotos of airports around the globe. CompassData maintains an archive of over 400+ airports as source data to support producers of 1 m certified Aerodrome Mapping Database (AMDB) critical to flight safety and automated situational awareness. CompassData is a DO200A certified supplier of authoritative orthoimagery and attendees will learn how to utilize current airport imagery to build digital aviation mapping products.


2020 ◽  
pp. SP510-2020-136
Author(s):  
Yiqiang Liang ◽  
Jiandong Xu

AbstractBy synthesizing relevant research findings from China and other countries, this paper discusses the distribution and eruption types of volcanoes in China. An analysis of the spreading characteristics of volcanic ash possibly caused by volcanic eruptions such as those from Changbaishan is presented, and the impact of volcanic ash on aviation flight safety, as well as several key methods of monitoring volcanic ash are discussed. This paper also outlines the operational process of China's aviation industry in addressing volcanic ash and compares and analyses the handling of volcanic ash by civil aviation industries globally. Further, ways of dealing with volcanic ash are then suggested for China's aviation industry.


2019 ◽  
Vol 47 (5) ◽  
pp. 1-7
Author(s):  
Yongjuan Li

I aimed to identify organizational and interorganizational factors that affect flight safety, and to determine possible differences in organizational factors according to differences in organizational performance. I interviewed 28 pilots, 33 air traffic controllers, and 17 maintenance technicians, and used content analysis by coding to analyze the data. Results showed that (a) cluster analysis revealed 3 relevant organizational factors: information interface, technical management, and nontechnical management, with employees mostly concerned about the third factor; (b) pilots expected to be served by controllers, whereas controllers would like to be in control of their relationship with pilots; and (c) compared with maintenance technicians, pilots were particularly concerned with safety. Implications for safety research and management in the Chinese civil aviation industry are discussed.


Author(s):  
H. Howard ◽  
P. Hummel

As the aviation industry moves from paper maps and charts to the digital cockpit and electronic flight bag, producers of these products need current and accurate data to ensure flight safety. FAA (Federal Aviation Administration) and ICAO (International Civil Aviation Organization) require certified suppliers to follow a defined protocol to produce authoritative map data for the aerodrome. Typical airport maps have been produced to meet 5 m accuracy requirements. The new digital aviation world is moving to 1 m accuracy maps to provide better situational awareness on the aerodrome. The commercial availability of 0.5 m satellite imagery combined with accurate ground control is enabling the production of avionics certified .85 m orthophotos of airports around the globe. CompassData maintains an archive of over 400+ airports as source data to support producers of 1 m certified Aerodrome Mapping Database (AMDB) critical to flight safety and automated situational awareness. CompassData is a DO200A certified supplier of authoritative orthoimagery and attendees will learn how to utilize current airport imagery to build digital aviation mapping products.


2017 ◽  
Vol 2017 (1) ◽  
pp. 35-44
Author(s):  
Dawid Zadura

Abstract In the review below the author presents a general overview of the selected contemporary legal issues related to the present growth of the aviation industry and the development of aviation technologies. The review is focused on the questions at the intersection of aviation law and personal data protection law. Massive processing of passenger data (Passenger Name Record, PNR) in IT systems is a daily activity for the contemporary aviation industry. Simultaneously, since the mid- 1990s we can observe the rapid growth of personal data protection law as a very new branch of the law. The importance of this new branch of the law for the aviation industry is however still questionable and unclear. This article includes the summary of the author’s own research conducted between 2011 and 2017, in particular his audits in LOT Polish Airlines (June 2011-April 2013) and Lublin Airport (July - September 2013) and the author’s analyses of public information shared by International Civil Aviation Organization (ICAO), International Air Transport Association (IATA), Association of European Airlines (AEA), Civil Aviation Authority (ULC) and (GIODO). The purpose of the author’s research was to determine the applicability of the implementation of technical and organizational measures established by personal data protection law in aviation industry entities.


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