scholarly journals Strategy Implementation Practices and Performance of Private Hospitals in Nairobi City County

2021 ◽  
Vol 6 (1) ◽  
pp. 1-22
Author(s):  
Mary Mwangi ◽  
Allan Kihara

Purpose: Given the importance of effective strategy implementation, this study therefore sought to assess the influence of strategy implementation practices on performance of private hospitals in Nairobi County. This study was guided by the following specific objectives: to establish the effect of management commitment on performance of private hospitals in Nairobi County; to assess the effect of organizational culture on performance of private hospitals in Nairobi County. Methodology: The study was guided by Higgin’s 8S’framework and supported by dynamic capabilities theory. The study used a descriptive survey research design. The unit of analysis was private hospitals in Nairobi County. There are 55 private hospitals in Nairobi County. The unit of observation was top managers in each of the 55 private hospitals in Nairobi County. This study was a census of 55 private hospitals in Nairobi. The study collected primary data using semi-structured questionnaires. The questionnaires were self-administered to the respondents by the researcher. Collected data was analyzed using quantitative techniques. SPSS (version 22) was applied in analyzing quantitative data where descriptive statistics including means, frequencies, percentages and standard deviations were computed. The study also computed inferential data analysis by use of Pearson correlation coefficient and multiple regression analysis. Displaying of the information was done in table and figures. Findings: The study found that management commitment positively and significantly influences performance of private hospitals; organizational culture positively and significantly influences performance of private hospitals. Unique contribution to theory, policy, and practice: The study therefore recommends private hospitals to ensure that it is committed fully in all the activities/practices done by the organization. This can be achieved by ensuring it provides its employees with strategic direction and objectives. Also, it is important to ensure thee is effective communication at all levels and in all directions. The study recommends private hospitals to ensure they have a favourable culture that facilitates enhanced performance. They have to ensure the environment is supportive, it ensures there is knowledge sharing and that work ethics exist. Also, when implementing strategy, care should be taken to assess the strategy and ensure that culture link compatibility; this is because, if the planned strategy is in line with existing culture, strategy implementation becomes easier.

2019 ◽  
Vol 3 (V) ◽  
pp. 103-122
Author(s):  
Jenifer Timbomei ◽  
Shadrack Bett

Every entity seeks accomplish its set goals, mandate and the reason for which it is established. The concept of organizational performance refers to the degree of achievement of the organization’s objectives, which is critical to its success and sustainability. The manner in which an organization implements its strategic plan largely determines the resultant success in the achievement of its strategic objectives. The primary objective of this study was to determine the influence of strategy implementation practices on the performance of select evangelical churches within Nairobi County. The specific objectives of the study were to investigate how organizational structure influences performance; examine the influence of resource allocation on overall performance; to establish the extent to which top management commitment affects performance and; to assess the influence of organizational culture on the performance of select evangelical churches in Nairobi City County. The variables of strategy implementation studied were organizational structure, resource allocation, top management commitment and organizational culture. The study was anchored on Burke and Litwin causal model and the Seven-S Model. The study adopted a descriptive research design and focused on a variety of respondents drawn from select evangelical churches within Nairobi City County - Christ is the Answer Ministries, Nairobi Baptist Church, Nairobi Chapel, and Parklands Baptist Church. The study targeted a population of 400 comprising of pastors, employees, church leaders, volunteers and members. A sample of 20% was applied generating a sample size of 80. Relevant data was gathered using structured questionnaires with both open and closed-ended questions. Qualitative data analysis involved explanation of information obtained from the empirical literature and required the use of numeric measures to the scores of the various responses. This was done with the aid of SPSS. The output of the analysis was presented in tables and charts, and interpretations made based on the research objectives. Generalizations of the results were made. The study established that organizational structure, resource allocation, top management commitment and organizational culture have a significant influence on the performance of evangelical churches. The study recommended that churches should develop organizational structures supportive of strategy implementation. It further recommended that the resources available should be focused on priority activities for optimum performance. In addition, the management should have a supportive and committed attitude towards strategy implementation to promote organizational success. It further recommended that churches create and uphold a positive institutional culture that supports high performance and effective implementation of the strategy.


2016 ◽  
Vol 1 (1) ◽  
pp. 16
Author(s):  
Mary Jane Mukami Miako ◽  
Dr. Vincent Machuki

Purpose: The objectives of the study were to determine strategy implementation practices at Adrian Company Limited Kenya and to establish challenges of strategy implementation at Adrian Company Limited Kenya.  Methodology: The study adopted a cases study research design and an interview guide was used to collect data. The respondents of the study were drawn from the top management team, who were drawn from the various departments comprising of human resource manager, project manager, marketing manager, logistics & procurement manager. Other respondents were drawn from the functional level and operational level departments. Data was analyzed using content analysis.Results: Findings indicated that the strategy implementation practices carried out by Adrian co Ltd consisted of the following critical tasks; the management commitment, team appointment, training for all levels, developing an implementation plan, and establishing an internal auditing system. Findings also indicated that that there existed various challenges to strategy implementation at Adrian Co Ltd. These challenges included inadequate resources and manpower for strategy implementation were inadequate, poor compensation as a challenge to strategy implementation, poor training for the current work force, mismatch between strategy and structure and poor bottom up as well as top bottom communication, organization politics, communication and clarity understanding during strategy implementation.Unique contribution to theory, practice and policy: From the discussions and the conclusions, the study recommended that for an efficient and effective strategy implementation process senior management should be involved and committed throughout the process. The management should ensure that the critical strategy implementation tasks were considered during strategy implementation. In addition, the management should address the challenges of strategy implementation. For instance, regular training should be conducted and compensation should be facilitated through cost of living adjustments (COLA).


2018 ◽  
Vol 14 (19) ◽  
pp. 15
Author(s):  
Gulali Donald Indiya ◽  
Johnmark Obura ◽  
J.K Mise

Organizational culture is the adhesive holding companies together in a country and is characterized by stability processes, collectivity and predictability, and is a source of recreation, of new opportunities as well as of conflicts and of dynamics. Recent studies on organization culture have anchored organization culture on individualism, uncertainty avoidance power distance, masculinity and long term orientation, employee longevity, adhocracy culture and clan culture. This contradictions reveal that it remains unknown of organization culture based on individual values, assumptions, values and artifacts influence organization performance. This study seeked to establish the effects of organization culture on organization performance in public universities in Kenya. Guided by Contingency Theory of organization structure, a correlation research design and a population of 215 management personal were used from 11 public universities in Kenya certified by Kenya Bureau of Standards. The study adopted a census survey with response at 94.4 %. Primary data was collected using questionnaires. Using Pearson Product Moment Correlation the study indicates that there was a strong positive significant correlation between organizational culture and organizational performance (r=.804, p<.05). Regression analyses revealed that organizational values had the strongest unique contribution to the organizational performance (β=.394, p=.000), followed by organizational artifacts (β=.347, p=.000) and finally individual believes (β=.155, p=.001). The overall form of organizational culture had a unique significant contribution on organizational performance (β=.804, p=.000), and accounted for 64.6% variance in organizational performance. The study recommends that universities should work on ensuring that there are positive believes that can enhance organizational performance through improving and maintaining quality management systems basing on the existing culture.


2021 ◽  
Vol 6 (2) ◽  
pp. 62-70
Author(s):  
Abudo Yohana Dambala ◽  
Dr. Nancy Rintari ◽  
Fredrick Mutea

Purpose: The purpose of this study was to determine the effect of internal audit on the financial management in the County Government of Marsabit. Methodology: The study adopted descriptive survey was adopted for this study. The targeted study population was 63 staff members who are Job group K and above from the department of Finance in the directorate of Accounts, Revenue, Procurement and Internal Audit. The study employed simple structured questionnaires to gather primary data which was analyzed using SPSS. Results: The study revealed that internal audit function had a significant influence on financial management at the county government of Marsabit (r=0.691, p=0.00) Unique contribution to theory, policy and practice: Good financial management is very essential in protecting the public funds. This study encourages good practices of accountability, transparency and wealth creation with public funds. The study is beneficial to not only Marsabit County but other counties in Kenya. The study concludes that the Marsabit County has a functional internal audit committee and internal auditors perform their duties with great autonomy and independence. The study further concludes that internal audit has strong positive effect on the financial management in Marsabit County. The study recommends internal audit to be well staffed and resourced so that it is able to carry out regular audits of the county government. This will improve financial management of the County Government since it has been established that internal audit has strong positive effect on the financial management. Additional research can be conducted in the National government on factors influencing financial management and drawing comparisons.


2020 ◽  
Vol 16 (1) ◽  
Author(s):  
Navneesh Tyagi ◽  
D. Baby Moses

Purpose- In the area of knowledge, India was the pioneer of this world but now this sector is striving hard to rank itself even in the top 300 educational institutions of the world. An immediate solution to this very problem is through the effectiveness of leaders at managerial positions in these institutions, who have to interact with and motivate their staff and colleagues, communicate with top management and clients and try to achieve their individual as well as organizational goals. Leaders do so with and through people working in their institutions therefore different influential factors contributing to employee's behaviour and attitude need to be explored for obtaining overall leadership and managerial effectiveness. Organizational culture is one such factor established in the literature that is used to explain staff member's behaviours like job satisfaction, employee turnover intentions, organizational commitment, etc. This study is an earnest the effort to measure the influence of organizational culture on managerial effectiveness of leaders in institutions of higher learning. Design/methodology/approach- This study uses an exploratory research design. Data collected via a structured questionnaire was analysed and interpreted through Pearson correlation and multiple regression analysis. Findings- Organizational culture has a significantly positive influence on managerial effectiveness. Limitations/implications- To obtain more generalised and strong the validity of results, other parts of the country should also be included with an increased sample size. Practical implications: Through organizational culture, institutions and its leaders may be able to create a healthier and more productive workplace to enhance overall managerial effectiveness in the institutions. Originality/value- This research is an original work based on primary data to examine the influence of organizational culture on managerial effectiveness


2021 ◽  
Vol 6 (1) ◽  
pp. 73-88
Author(s):  
Japheth Mbiti ◽  
Sedina Misango

Purpose: In early years of the 21st Century, Kenya started a journey of developing a new constitution which established the devolved system of government to improve on governance gaps. Since the introduction of devolution, County governments have introduced new organizational culture and structures which assist in service delivery. Consequent to this development, the objective of the study was to determine the influence of organizational culture and structure on service delivery in the County Government of Kitui and specific objectives of the study were to establish the influence of organizational culture and organizational structure on service delivery in the County Government of Kitui. Methodology: The study adopted a descriptive research design and made use of a sample size by use of both stratified random and simple random sampling methods to establish the study sample. For effective data collection, the study was based on primary data which was both qualitative and quantitative. The data was collected through questionnaires and analyzed using Statistical Package for Social Science (SPSS) version 22.The analysis involved descriptive and inferential statistics. Data was presented in form of frequency tables for easy interpretation. Regression analysis was employed to establish the relationship between the variables. Results: The study established that organizational structure and organizational culture have significant effect on the Kitui county residence service delivery. The study concludes that the County government has implemented the constitutional structure and adopted a beneficial culture which ensures good planning procedures for effective service delivery. Unique contribution to theory, practice and policy: The study recommends that the County management should embrace good governance and promote the available cultural practices and that the structure be made shorter to empower junior officers with more authority and responsibilities.


2019 ◽  
Vol 4 (1) ◽  
pp. 31
Author(s):  
Florence Jemutai Cheptum

Purpose: The main objective of this study is to establish the effect of credit collection practices on the financial performance of manufacturing firms in Kenya. Manufacturing firms have been experiencing a number of challenges in their application of credit collection practices to ensure sound financial performance. Methodology: The study adopted two research designs; descriptive and causal. The accessible population for the study was 558 registered manufacturing firms. Stratified sampling technique was used to select the sample size and a sample of 233 manufacturing firms was arrived at using Yamane’s formula. Questionnaires were the main instruments used to collect primary data. Both descriptive and inferential statistics were utilized in data analysis with the aid of SPSS. Data presentation methods used included frequency tables and percentages. Data collected were tested using, univariate test to provide an insight using both parametric (F-test) and non-parametric test (Pearson correlation coefficient). Multivariate analysis was also carried using the multiple regression analysis which indicated the level of the relationship that existed between the independent variables and the dependent variable. Results: Findings indicate that the credit collection practices have a significant positive effect on the financial performance of the manufacturing firms (p<0.05). This can be attributed to the fact that owners of manufacturing firms have the ability to control and manage credit through their experienced and skilled credit managers. In conclusion, credit collection practices positively and significantly affected the financial performance of the firms. Unique contribution to Theory, Practice and Policy: The study recommends that registered manufacturing firms operating in Kenya should adopt credit collection practices since it positively and significantly affects the financial performance. This can be achieved by setting techniques which are used to collect credit and this helps in reducing chances of credit defaults.


2021 ◽  
Vol 6 (1) ◽  
pp. 60-67
Author(s):  
Ndei Maina ◽  
Mike Iravo ◽  
Kepha Ombui

Purpose- This study focused on establishing the influence of participation in public debates on responsive governance in Kenya. Its main objective was to establish the influence of participation in public debates on responsive governance in Kenya. Methodology- Descriptive research design and positivism research philosophy were adopted. The study focused on a target population of 680 respondents from Eighty-five wards within Nairobi County, and data was collected from the following groups of respondents; Civil society representative, religious representative, ward administration representative, youth representative, women representative, the special interest group representative, a representative of the citizens’ anticipating county services and a representative of the old aged residents were targeted. A sample size of 139 respondents was determined though purposive sampling technique. Primary data was collected through questionnaires and secondary data through published materials. Data was analysed through SPSS and presented in tables. Hypothesis testing was done through the use of t-test. F test (ANOVA) was also conducted to ascertain the difference between groups on study variable. Findings- The study found that participation in public debates had a positive and significant relationship with responsive governance. The study concluded that through participation in public debates citizens are able to support the incumbent leader to facilitate achievement of county goals.  The results from participation in public debates indicated that an increased Participation in Public Debates resulted to responsive governance. Correlation results revealed that Participation in Public Debates and responsive governance were positively and significantly related. Regression further showed that participation in public debates have a positive and significant relationship with responsive governance in Nairobi city county government in Kenya. Unique contribution to theory, policy and practice - The study recommended that there is need to establish forums to in order to enable citizens to engage directly in planning, policy making and monitoring service delivery.  Based on the study findings, the study recommends that there is need to establish, County, Sub-County and Ward Citizens Forums to enhance participation of residents in local governance. Originality/value – This paper fulfils an identified need understand how Participation in Public Debates can influence responsive governance.


2017 ◽  
Vol 1 (2) ◽  
pp. 65
Author(s):  
Belinda Kendi ◽  
Prof. Kinyua Kamaria ◽  
Prof. Kinyua Kamaria

Purpose: The purpose of this study was to assess the impact of organizational culture in the effectiveness of the transformation process of microfinance organizations in Kenya into deposit taking institutions.Methodology: This study adopted descriptive research design. For purposes of collecting primary data, the use of a questionnaire developed by the researcher was used. Data was then analyzed using Excel and SPSS and presented in tables, graphs and charts. A total of 120 questionnaires were distributed to the above five organizations and 42 of them were returned. This represents a 35% response rate.Results: Based on the findings, the study concluded that the dominant culture of MFIs that have transformed to DTMs is that of Control. The results further led to the conclusion that this type of culture is appropriate for MFIs since MFIs operate in heavily regulated and structured environment where standardized procedures and efficient processes enhance the stability of such MFIs. The study also showed that the most dominant organization leadership culture is that of Control. The leaders exemplify coordinating, organizing or smooth running efficiency. Results further revealed that leadership culture that is generally considered to exemplify entrepreneurship, innovation or risk taking is associated with the highest transformation success. Unique contribution to theory, practice and policy: The study recommends that the leadership of organizations should have an understanding of the attributes of the dominant culture of their organizations, the level of opposing tension or balance between values, or the congruence between the organization and its leadership or initiatives.


2020 ◽  
Vol 4 (2) ◽  
pp. 70
Author(s):  
Chelulei Kennedy Kipkosgei ◽  
Paul Gichohi ◽  
Grace Irura

Purpose: The aim of this study was to determine the influence of utilization of online past examination papers on academic performance of IT students at Jomo Kenyatta University.Methodology: Descriptive survey research design was used in this study. Respondents were the 105 undergraduate students in Information Technology Department and 2 librarians in Jomo Kenyatta University of Agriculture and Technology-Eldoret Campus. They were sampled using stratified sampling, while Head of library and the library staff in charge of e-resources in JKUAT Eldoret Campus were purposively included in the study. Primary data was collected from students using closed-ended questionnaires, while interview guide was used on librarians. To ensure validity and reliability, pre-testing of research instruments was done on 20 undergraduate students of Mount Kenya university-Eldoret Campus in the department of Information Technology. D Descriptive statistics such as mean, percentage, frequencies and standard deviation, SPSS (version 22) was used in analysing data. Univariate and multiple regression analysis were used to test the hypothesis and overall model respectively. The results were presented using tables and explanations.Results: There is a positive and significant relationship between online past examination papers and academic performance of IT undergraduate students of Jomo Kenyatta University of Agriculture and Technology - Eldoret Campus. The study had a normal mean of 4.7 and standard deviation of 0.58. The online past examination papers had R estimation of 0.715. The P estimation of constant was significant (.000), consequently R square value was used. The R square estimation of 0.711 inferred that online past assessment papers anticipated 71.1% of the fluctuation in the academic performance. It had a beta of 0.504 at p<0.012.Unique contribution to theory, policy and practice: This study reports positive and significant relationship between online past examination papers and academic performance. The study recommends that more policies be developed so as to enable students to access diverse examinations papers, not only from JKUAT library, but also government examination bodies such as Kenya National Examination Council (KNEC). This will improve university students’ research skills and enhance their academic performance. The study contributes to the theory by acknowledging that an undergraduate student will always weigh various online electronic resources available based on their applicability to the student’s academic needs. If they suit their needs, the student will continue to utilize them further but when the needs are not met, the student stops utilizing the online past examination papers.


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