scholarly journals The identification-loyalty relationship in a university context of crisis: the moderating role of students and graduates

2020 ◽  
Vol 20 (3) ◽  
pp. 53-60 ◽  
Author(s):  
Gabriel Cachón Rodríguez ◽  
◽  
Camilo Prado Román ◽  

The aim of this study is to analyse the relationship between identification and loyalty in a public higher education institution in an institutional crisis context. In addition, the differences regarding the possible moderating effect that two of its main stakeholder categories can have on this relationship are studied, which are students and graduates. The information needed to conduct the empirical analysis was obtained from an online survey. Data processing was carried out using the PLS-SEM technique. The results show that in a context of institutional crisis, identification influences university loyalty positively and significantly. However, the existence of certain differences between the two stakeholder categories considered is detected, with the moderating effect being more intense in the group of students than in the group of graduates. It is a useful contribution as it is one of the first studies in which the proposed relationships are analysed in a context of organizational crisis and, in addition, it is concerned with investigating the possible existence of differences in the moderating role played by two fundamental stakeholder categories. This contribution becomes more significant when comparing the moderating effects by using two non-parametric methods (PLS-MGA and permutations), which compared to other techniques have significant advantages to examine the proposed relationship. Important practical implications arise from the results of this work, which can be particularly useful for managers of the type of organisations analysed.

2021 ◽  
pp. 097215092110103
Author(s):  
Yadvinder Parmar ◽  
Bikram Jit Singh Mann

This article aims to empirically examine the mediating impact of consumer’s parasocial interaction on the relationship between celebrity images on the consumer’s purchase intentions. It aims to empirically investigate the moderating role of celebrity liking in the formation of consumer’s parasocial interaction. Four different versions of self-administered questionnaire using different celebrities as a stimulus were developed. Data were collected from 484 respondents. Quota cum judgemental sampling method was used for the study. The findings show that parasocial interaction mediates the relationship between celebrity images and purchase intentions. It also reveals positive moderating effect of celebrity liking. It has significant implications for marketers and academicians.


2021 ◽  
Vol 12 ◽  
Author(s):  
Yikang Chen ◽  
Yifan Liu ◽  
Yuxuan Zhang ◽  
Zheng Li ◽  
Tianshu Zhou

Objective: The present study focused on examining fear of the coronavirus disease 2019 (COVID-19) is correlated with depression and explored the potential role of resilience and social support on the association between fear of the COVID-19 (FoC) and depression among Chinese outbound students studying online in China amid the COVID-19 pandemic period.Methods: A total of 476 Chinese outbound students from different universities worldwide, currently studying via online mode in China, completed an online survey including measures on FoC, resilience, social support, and depression.Results: (1) Fear of the COVID-19 was positively correlated with depression and negatively correlated with resilience and social support. Both resilience and social support were negatively correlated with depression. Social support showed a positive correlation with resilience. (2) The effect of FoC on depression mainly occurred through two paths: the mediating effect of resilience and the moderating effect of resilience. However, the moderating effect of social support on the association between FoC and depression was not sustained in this study.Conclusion: This study indicated the mediating and moderating effects of resilience on the association between FoC and depression among Chinese outbound students studying online in China during the COVID-19 pandemic period. The current findings confirmed that resilience has significant implications in preventing negative mental states under the COVID-19 context among this particular group.


2017 ◽  
Vol 3 (3) ◽  
pp. 205630511771724 ◽  
Author(s):  
Chang Sup Park ◽  
Barbara K. Kaye

This article investigates whether Twitter use motivations relate to exposure to discordant information. To this end, this research conducted an online survey of 1,350 adults of South Korea. The results reveal that using Twitter for information-seeking, public-expression, and leisure-seeking purposes helps users to encounter crosscutting exposure, while the use of Twitter for private expression does not. Offline network diversity has a significant association with crosscutting exposure, and it moderates the relationship between Twitter use for public expression or leisure seeking and crosscutting exposure. The positive association between Twitter use for leisure seeking and crosscutting exposure is stronger among younger people than among older people.


2018 ◽  
Vol 7 (2) ◽  
pp. 92-97
Author(s):  
Ade Purnamasari ◽  
Alice Salendu

The present study is aimed at examining the moderating role of effort-reward imbalance (ERI) in the relationship between person-organization fit (PO-Fit) and employee engagement (n = 115). Specifically, this study proposed that a higher ratio in ERI leads the employee to decrease their engagement even when they feel compatible with the organization. Sampling was done through accidental method to employee minimum having high school degree and at least work 1 year in the same organization. A quantitative method was employed and data was collected through an online survey. The study used the ERI Scale constructed by Siegrist, P-O fit Scale constructed by Lee and Wu. Meanwhile, employee engagement scale was develop based on Shuck et al. theories. Testing for moderation effects is done by using Process v2.16.3 tools from Andrew F. Hayes model 1. The results show that ERI negatively moderates the relationship, such that the relationship between person-organization fit and employee engagement is decreasing when employee feel imbalance with the effort they give and reward they receive.


F1000Research ◽  
2021 ◽  
Vol 10 ◽  
pp. 1133
Author(s):  
Nahariah Jaffar ◽  
Abdul Aziz Bin Ahmad ◽  
Noor Adwa Sulaiman

Background - Data analytics can support the external auditors’ judgements. However, little is known about the external auditors’ data analytics competency. Likewise, role of religiosity in enhancing the external auditors’ performance is also inadequately investigated. This study examined: 1) the effects of data analytics competency on the external auditors’ performance, and 2) the moderating effects of religiosity on data analytics competency and external auditors’ performance relationship. Methods – Survey was conducted on 201 external auditors. Data analytics competency dimensions, namely, personal capabilities, professional expertise, technical skills, technologies and tools expertise were examined. Religiosity was measured by level and dimension (faith, virtue and optional). Results – Data analytics competency (personal capabilities) has a positive significant effect on the Muslim external auditors’ performance. However, data analytics competency does not affect the performance of non-Muslim external auditors. Level of religiosity has significant moderating effect on the relationship between data analytics competency (technologies and tools expertise) and Muslim external auditors’ performance. Nonetheless, level of religiosity does not moderate the relationship between data analytics competency and the performance of non-Muslim external auditors. Religiosity (virtue) has significant moderating effect on the relationship between data analytics competency (personal capabilities) and Muslim external auditors’ performance. Meanwhile, religiosity (faith) has significant moderating effect on the relationship between data analytics competency (technologies and tools expertise) and non-Muslim external auditors’ performance. Conclusion – This study demonstrates that data analytics competency and religiosity can influence the external auditors’ performance.


2020 ◽  
Vol 48 (2) ◽  
pp. 1-10
Author(s):  
Jang Heon Han ◽  
Jin Suk Lee

We investigated the impact of employee experience on customer loyalty in the hospitality industry, focusing in particular on the serial mediating effects of perceived authenticity and relational commitment, and the moderating role of customer age. To test the proposed conceptual model, we conducted an online survey with 649 participants who had used restaurant services in the past month. Results showed that employee experience exerted a positive impact on customer loyalty. In addition, the relationship between employee experience and customer loyalty was sequentially mediated by perceived authenticity and relational commitment, and the older the customer age, the stronger were the serial mediating effects. Theoretical and practical implications are discussed, and suggestions provided for improving hospitality services.


2021 ◽  
Vol 17 (3) ◽  
pp. 54-68
Author(s):  
Kaouther Jridi ◽  
Amel Chaabouni ◽  
Fatma Bakini ◽  
Mabehej Chater

This research aims to put into perspective the impact of exposing a blogger's private life over confidence which concerns the blog and the moderating role of the implication towards the category of the product. The collection of data is conducted among 320 members of the blog "streetstyletunisia," a fashion and beauty blog. The structural equation method based on the AMOS approach has been used to analyze the data. The results show the positive effect of honesty, a dimension of exposing a blogger's privacy over confidence concerning the blog, but disproving the impact of the blogger's intentionality over trust. This research confirms the moderating effect of involvement with the category of fashion and beauty product on the relationship between the perceived exposure of the blogger's private life and trust in the blog. This research can be interesting to marketers, as they need to partner with honest bloggers who reveal their privacy in order to influence amateurs and inspire trust in them and therefore embrace new communication strategies.


2021 ◽  
Vol 9 (2) ◽  
pp. 93-100
Author(s):  
Umbreen Khizar ◽  
Saira Irfan ◽  
Mehwish Fatima ◽  
Samia Sarwar

Burnout is progressively seen as an issue in the field of social work however there is limited knowledge about moderating influence of social support on burnout and the mental health of social workers. The present study intended to explore the impact of burnout on mental health and the connection between burnout and the mental health of social workers. Additionally, it also investigates the moderating effects of social support in this relationship. For the study, 300 subjects (188 males, 112 females) were approached by using the purposive sampling technique. The results of the study revealed that burnout has an impact on mental health and there is a significant positive correlation between burnout and mental health. Findings showed a weak effect of social support on the relationship between burnout and mental health. Moreover, the study revealed no gender differences in burnout, social support, and mental health. The outcomes involve a wide scope of interventions pointed toward advancing mental health among social workers for policymakers.   


2019 ◽  
Vol 11 (10) ◽  
pp. 2866
Author(s):  
Li Zhang ◽  
Ping Gao ◽  
Yongtao Zhou ◽  
Yuchuan Zhang ◽  
Junhua Wang

Drawing upon human capital theory and the co-production view of business support processes, this paper investigates the moderating effects of network involvement on entrepreneurship-specific human capital (ESHC) that determines the tenants’ survival in an incubator. Longitudinal data between 2006 and 2009 of 71 ventures located in an incubator in China have been collected and analyzed. The research confirms that network involvement strengthens the influence of entrepreneurial experience on tenants’ successful graduation, but does not impact the relationship between entrepreneurial family background and tenants’ graduation.


Author(s):  
Elizabeth J. Halstead ◽  
Alexandra Jones ◽  
Gianluca Esposito ◽  
Dagmara Dimitriou

Background: Children with intellectual and developmental difficulties often experience sleep problems, which in turn may impact parental sleep patterns. This study explored the role of parental sleep knowledge as a moderator on the relationship between child sleep and parental sleep impairment. Methods: 582 parents or caregivers (92.6% mothers) of children with different developmental disabilities (Age M = 9.34, 29.5% females) such as Down’s syndrome, participated in an online survey. Multiple regression analysis was conducted. Results: Parental sleep knowledge of child sleep was a moderating variable in the relationship between child sleep nocturnal duration and parental sleep impairment. Although overall, sleep knowledge was high in this sample, two specific knowledge gaps were identified namely child sleep duration requirements, and the recognition of signs of a well-rested child. Conclusion: This study has provided evidence that increased parental sleep knowledge can positively impact both child and parental sleep outcomes.


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