scholarly journals Student Satisfaction: Importance of Civility and University Identification Predictors

2021 ◽  
Vol 5 (4) ◽  
pp. 1
Author(s):  
LaVelle Hendricks ◽  
Stephen Reysen ◽  
Zaidy Mohdzain ◽  
Kelly Martin ◽  
Joy Teles Oliveira ◽  
...  

Uncivil behavior has recently been a topic of concern within university campuses. Administration, faculty, and students are all subject to engage or experience uncivil conduct. Academic civility is a fundamental variable to establish a positive university environment and teaching-learning outcomes. Objective: The present paper analyzes the concept of civility and incivility within an academic context, offers a dimension perspective of the problem, reviews contributing factors associated with incivility, explores preventative measures for incivility, investigates academic strategies that promote civility, and makes recommendations for intervention strategies. A study that examines relationships between civility, university identification and satisfaction with the university was conducted. Methods: undergraduate students (N=588) from a state university answered a survey that evaluated three variables: civility, university identification, and university satisfaction. Results: Civility was positively related to university identification (r = .11, p = .009) and satisfaction (r = .16, p < .001), and identification was related to greater satisfaction with the university (r = .75, p < .001). Conclusion: Greater levels of civility are correlated with university identification and satisfaction. In order to improve teaching-learning environments, academic institutions are encouraged to promote an environment that is conducive to civility, as well as establish civil behaviors as part of their instruction.

2019 ◽  
Vol 9 (1) ◽  
pp. 21 ◽  
Author(s):  
Óscar González-Yebra ◽  
Manuel Aguilar ◽  
Fernando Aguilar ◽  
Manuel Lucas

This study presents the main advances made in recent years by an innovative teaching group at the University of Almeria, who are attempting to incorporate alternative spaces for teaching–learning interaction. This group is developing a new line of study to obtain the main vectors for creating an accessible 3D virtual campus on the Second Life platform, recognized as a multi-user virtual environment (MUVE). The goal of this work was to measure the satisfaction and perception of a group of university students. To do this, a co-design approach based on student opinions by relating methodological procedures with an adaptation of the Kano model usually used for product design has been followed. The results found by a panel of postgraduate students in the second stage of the educational project, suggest that the synchronous distance teaching proposal developed can effectively facilitate conciliation of family, work and personal life with online teaching–learning. In the case of undergraduate students with class attendance, the use of the 3D virtual campus is perceived as something more complementary.


2014 ◽  
Vol 22 (5) ◽  
pp. 731-738 ◽  
Author(s):  
Isabel Silva de Jesus ◽  
Edite Lago da Silva Sena ◽  
Luana Machado Andrade

OBJECTIVE: to describe the perception of lecturers and undergraduate nursing students regarding the dialogic experience in the informal spaces and its relationship with training in health.METHOD: experiential descriptions were collected in the context of a public university in the non-metropolitan region of the state of Bahia, Brazil, using open interviews. These descriptions were analyzed according to the principles of the phenomenology of Maurice Merleau-Ponty.RESULTS: it was revealed that the informal spaces contribute significantly to the construction of knowledge and professional training strengthening teaching and promoting the re-signification of the subjects' experience.CONCLUSION: it is evidenced that the dialogic experience has relevancy for rethinking the teaching-learning process in the university, such that the informal spaces should be included and valued as producers of meanings for the personal and academic life of lecturers and students, with the ability to re-signify existence.


Author(s):  
Booysen Sabeho Tubulingane ◽  
Neeta Baporikar

Universities contribute to the creation of a knowledgeable and skilled national workforce. The world over, universities are hailed as one of the old forms of organizations that have been instrumental in contributing to the development of many nations by producing skilled and intellectual human resources needed to produce goods and services. For this role fulfillment, the universities must ensure student satisfaction as students are the core of the very existence of universities and most important stakeholders in the higher education scenario. Moreover, student satisfaction is likely to enhance not only the better teaching-learning process, knowledge transfer, but also the competitiveness of the universities. This is all the more relevant and probably the best way to adopt for the university to play their role effectively and also is competitive in emerging economies. Hence, adopting a quantitative descriptive cross-sectional research methodology, this study aims to deliberate on how student satisfaction is the right approach and can drive university competitiveness.


2020 ◽  
Vol 36 (2) ◽  
pp. 304-312 ◽  
Author(s):  
Cecilia María Ruiz Esteban ◽  
Jesús Santos del Cerro

Desde hace casi un siglo la preocupación de las universidades sobre la satisfacción de los estudiantes con la calidad de la docencia recibida se ha ido incrementando. La revisión de la literatura permite clasificar los atributos de una docencia de calidad en tres grandes tipos de competencias: pedagógicas, genéricas y disciplinares. El objetivo de este trabajo es señalar las variables, que a juicio de los estudiantes, más influyen en la satisfacción del alumnado con la calidad de la docencia. Los participantes fueron 476 estudiantes del grado de Administración y Dirección de Empresas de la Universidad Castilla La Mancha. Se utilizó un cuestionario construido ad hoc para valorar la satisfacción de los estudiantes con la docencia. Se utilizaron pruebas paramétricas (Análisis de Regresión Logística) y no paramétricas (árbol de decisión). Nuestros datos indican que si el profesor explica con claridad, se preocupa por averiguar si los conceptos explicados han sido entendidos y prepara sus clases la valoración sobre la calidad de su docencia será muy satisfactoria. El identificar los atributos de una docencia de calidad permitirá a las universidades elaborar planes de formación inicial y permanente de su profesorado teniendo presente el papel crucial que juegan las competencias genéricas, pedagógicas y disciplinares en la interacción profesor-estudiante. For almost a century now, the concern of universities about student satisfaction with teaching quality has been increasing. A literature review has enabled the attributes of quality teaching to be classified into three main types: pedagogical, generic, and disciplinary. The aim of this paper is to identify the variables that, in the opinion of students, most influence student satisfaction regarding teaching quality. A total of 476 undergraduate students participated from Business Administration and Management of the University of Castilla-La Mancha (Spain). An ad hoc questionnaire was used to assess student satisfaction with teaching. Parametric (Logistic Regression Analysis) and non-parametric (Decision Tree) models were used. Our data indicate that if the professor explains the subject clearly, is concerned to find out whether the explanations have been understood, and carefully prepares the classes; the teaching-quality assessment will be very satisfactory. The identification of the attributes of quality teaching will enable universities to draw up initial and ongoing training plans for their teaching staff, bearing in mind the crucial role played by generic, pedagogical, and disciplinary competences in professor-student interaction.


2003 ◽  
Vol 58 (4) ◽  
pp. 199-206 ◽  
Author(s):  
João Evangelista Fiorini ◽  
Adriana Luiza Alves ◽  
Luciano Resende Ferreira ◽  
Celso Maia Fiorini ◽  
Sandro Willian Durães ◽  
...  

This paper reports the study of drug consumption carried out within the population of undergraduate students from 2 colleges of Alfenas, in the state of Minas Gerais state. Both licit and illicit drugs were studied, including alcohol, tobacco, marijuana, cocaine, heroin, crack, inhalants, glue, tranquilizers, stimulants, and others. METHODOLOGY: The research included a wide bibliographical search and the application of a questionnaire to approximately 23% of the students (total of 6500 students). RESULTS: A total of 1500 students participated in this investigation. The results demonstrated that there was a significant consumption of both licit and illicit drugs. The pattern of drug consumption in the research sample was similar to other investigations conducted in Brazil and in other countries. DISCUSSION: It was observed that 55% of the university students use drugs. However, the most surprising finding was that most of the students (88%) answered "yes" to the inquiry, "Have you already tried any type of drug, including alcohol and cigarettes?" The students revealed that they had taken drugs even prior to the admission to the university. The results suggest clearly that the university environment does not necessarily represent the starting point for student drug consumption.


Author(s):  
Paulo Cesar Sousa ◽  
Lucilene CURY

This paper aims to discuss the challenges of higher education regarding the relationship between the university and the individual in the era of Information and Communication Technologies (ICTs). It proposes a new teaching-learning model that allows establishing an educational and transformative communication between university-student. Therefore, it is imperative to consider that technology by itself adds little to the construction of new knowledge and, in this sense, the university can wave towards the establishment of a new paradigm in the education-student relation. In order to justify this proposal, this paper will analyze how the course “Theory and Method of Research in Communication, taught in face-to-face format for the undergraduate students of the School of Communications and Arts of the University of São Paulo, will be converted into a distance-learning course. This conversion will contribute with the formation of new researchers in the scientific field and consequently with the democratization of knowledge. As it can be observed, the mass use of the e-learning modality in Brazil presents itself as a potential tool for consolidating this new teaching-learning model, when associated with the communication process


Author(s):  
Naiara Ozamiz-Etxebarria ◽  
Maitane Picaza ◽  
Eneritz Jiménez-Etxebarria ◽  
Jeffrey H. D. Cornelius-White

Transgender people suffer from others’ negative attitudes in many situations. The university context is one environment where further progress has to be made to ensure the inclusion of transgender people. In this study, a sample of 376 undergraduate students was collected and their attitudes towards transgender people were analyzed. A comparison was made between number of years in university, and a sample from the general public. In addition, comparisons were made by gender, since the literature shows more negative attitudes toward transgender people in men than in women. The results show relatively positive attitudes toward transgender people among higher education students, but they have little knowledge of transgender identity. In turn, researchers found significant differences between different years in the university and between genders. These results support the need to expand knowledge about transgender people in the university environment.


2021 ◽  
Vol 4 (1) ◽  
pp. 129-139
Author(s):  
S Akuma ◽  
H Abakpa

Students’ academic performance in the university environment changes from one academic year to another as they climb up the ladder of their academic programme. Predicting students’ academic performance in higher educational institutions is challenging due to the lack of a central database of students’ performance records. The other challenge is the lack of standard methods for predicting students’ performance and other moderating factors like physical, economic and health that affect students’ progress. In this work, we predicted students’ performance based on previous academic results. A model to predict students’ performance based on their Cumulative Grade Point Average (CGPA) was developed using Linear Regression Algorithm. A dataset of 70 undergraduate students studying Computer Science was analyzed and the results show that the model was able to predict the 4th year CGPA of the Students using the previous Cumulative Grade Point of the past three years with an accuracy of 87.84%, and a correlation of 0.9338. This study also identified students’ second semester CGPA in the first year and their first semester CGPA in the second year as the most important CGPAs that affect the accuracy


2021 ◽  
Vol 39 (2) ◽  
pp. 463-482
Author(s):  
Germán Ros ◽  
María Teresa Rodríguez Laguna

La metodología de aula invertida tiene cada vez mayor difusión en el ámbito universitario pero sus implicaciones no están plenamente analizadas aún. En este trabajo se destacan los aspectos clave para una implementación exitosa del aula invertida y se incluyen objetivos didáctico-disciplinares imprescindibles para el aprendizaje significativo de las Ciencias Experimentales. El estudio se ha realizado en el contexto de la asignatura de Ciencias de la Materia y la Energía en tres titulaciones vinculadas al Grado en Magisterio de Educación Primaria y abarca más de 200 estudiantes, tanto en el grupo experimental como en el grupo control. Este estudio se ha abordado a través de tres instrumentos: el rendimiento académico de las distintas partes de la asignatura; grupos de discusión del personal docente implicado; y cuestionario final cumplimentado por el alumnado. El análisis de los mismos evidencia una mejora significativa en los resultados académicos de forma mayoritaria, al igual que un cambio favorable en sus expectativas como futuros docentes de Ciencias y en el desarrollo de actitudes positivas hacia las Ciencias. Además, se analizan los beneficios logrados durante el proceso de enseñanza-aprendizaje, tales como el desarrollo de la capacidad de metacognición, el cambio de roles del personal docente y el alumnado y una mayor retroalimentación y nivel cognitivo alcanzados. Por último, se discuten estos resultados en base a dichos aspectos clave del aula invertida con la inclusión de los objetivos didácticos-disciplinares propios de las Ciencias Experimentales, así como la visión del personal docente a lo largo del mismo. The flipped classroom is increasingly popular in the university environment, but its implications have not yet been fully analyzed. We study in this work how the application of the inverted class influences the teaching-learning process itself and its results, specifically in the scientific training of pre-service teachers. The study has been carried out in the context of the subject of Matter and Energy Sciences in three degrees related to the training of Teachers in Primary Education and covers more than 400 students. The key elements for a successful implementation of the inverted class are highlighted, didactic objectives essential for meaningful learning of Experimental Sciences are included, and the benefits achieved during the process are analyzed. Thus, significant improvements have been found in academic results in the most of the groups analyzed, and an overall benefit in the development of positive attitudes towards science, in their ability to metacognition and in their expectations as future science teachers.


Author(s):  
Hanh Vy Le

Concentration is one of the most influential decisive factors in student’s learning quality. The higher the student's level is, the less concentration they pay in class, especially university students. Owing to this low level of concentration ability, many lecturers find it hard to maintain their enthusiasm when teaching students from this level, and also those students find it hard to achieve the best outcome when graduating from university. For that reason, this article will provide an understanding of all the distractions that undergraduate students may have during their class. Also, the roles of a teacher will be put into a discussion so that readers as teachers from all levels can have a better and deeper look into this academic job, with the hope that they may find it useful for any of their changes later if they think it is necessary so that their learners can have better experiment with them in class. And after all the analysis, this article will suggest some good and applicable solutions that can be applied to improve the situation. Hopefully, this would advance the teaching and learning quality in the university environment.


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