scholarly journals Processes Management Guaranteeing Life-Cycle Quality of the Maintenance Service Agreement - A Study Regarding Outsourced Maintenance Services

Author(s):  
Jarmo Heinonen ◽  
Mika Raassina ◽  
Nick Moss

In construction production, the safety of constructing buildings and structures is achieved by ensuring the required quality as a result of systematic construction control based on the implementation of a complex of technical, economic and organizational measures at all stages of the object's life cycle. The article deals with the actual problem of improving the quality of construction products-buildings and structures in conjunction with the activities of construction control bodies. The article presents the advanced foreign and domestic experience of ensuring the quality control at the construction sites, providing for the prevention of the underlying causes of defects and increasing the interest of the contractors directly. On the basis of the analysis of the current situation with quality control at the construction market, ways to improve its efficiency by developing a unified system of technological implementation of relevant requirements for the quality of construction products, determining the rational number and business load of construction control engineers, as well as the active activities of self-regulatory organizations in this area are offered.



Author(s):  
S.U. Lyapina ◽  
◽  
V.N. Tarasova ◽  
V.B. Ruchkin ◽  
E.O. Koscheeva ◽  
...  

The quality issues of new services directly affect the competitiveness of service organizations. However, the introduction of new services to the market is often limited only to the construction of the logistics of business processes, and the design applies only to technological equipment and infrastructure, the quality of which ultimately does not always ensure the quality of the services provided. At the same time, quality management affects mainly operational aspects, that is, it covers the later stages of the service life cycle. In resource-intensive service industries (for example, transport, communications, etc.), the high cost of equipment and infrastructure reduces the possibility of changes in service delivery technologies to improve their quality, which leads to inefficiency and market failures due to the fact that the new service does not match the real needs of customers. Despite this, forecasting and planning the quality of a service at the stage «making a decision» to launch a new service on the market remains largely without sufficient attention. The authors prove the need to design the quality of services at the stage «making a decision» to bring new services to the market. The purpose of the article is to describe the approach developed by the authors to assessing the quality of projected services at the early stages of their life cycle, which makes it possible to integrate qualitative and quantitative indicators of the future service and take into account the forecast requests of customers. The proposed approach has two features: (1) forecasting customer requirements for the quality of services is based on the results of machine learning based on data on existing and potential customers, as well as on the basis of the accumulated knowledge base of customer experience and expert opinions; (2) multi-criteria optimization is used, while some of the optimized parameters are discrete and high-quality. In conclusion, the authors demonstrated the advantages of the developed model on the examples of transport and logistics business in the field of passenger and freight transportation in Russia.



Author(s):  
Andriy Lishchytovych ◽  
Volodymyr Pavlenko

The present article describes setup, configuration and usage of the key performance indicators (KPIs) of members of project teams involved into the software development life cycle. Key performance indicators are described for the full software development life cycle and imply the deep integration with both task tracking systems and project code management systems, as well as a software product quality testing system. To illustrate, we used the extremely popular products - Atlassian Jira (tracking development tasks and bugs tracking system) and git (code management system). The calculation of key performance indicators is given for a team of three developers, two testing engineers responsible for product quality, one designer, one system administrator, one product manager (responsible for setting business requirements) and one project manager. For the key members of the team, it is suggested to use one integral key performance indicator per the role / team member, which reflects the quality of the fulfillment of the corresponding role of the tasks. The model of performance indicators is inverse positive - the initial value of each of the indicators is zero and increases in the case of certain deviations from the standard performance of official duties inherent in a particular role. The calculation of the proposed key performance indicators can be fully automated (in particular, using Atlassian Jira and Atlassian Bitbucket (git) or any other systems, like Redmine, GitLab or TestLink), which eliminates the human factor and, after the automation, does not require any additional effort to calculate. Using such a tool as the key performance indicators allows project managers to completely eliminate bias, reduce the emotional component and provide objective data for the project manager. The described key performance indicators can be used to reduce the time required to resolve conflicts in the team, increase productivity and improve the quality of the software product.



2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Yudiana Sari ◽  

Abstract This study using the object research is breeder chicken egg layer Surajiman, Tanjung Bintang. The effort farms chicken egg layer Surajiman, Tanjung Bintang. Was founded by Mr. Surajiman in 2016 in the Village Serdang IIIA, Tanjung Bintang. This is built on a farm land with a land area of 200 m2, with the number of cattle chicken as much as 600 tail. In this study data taken still 600 tail. In doing this business Mr. Surajiman still managed myself because the number of chicken in pet still relative a little. If a farm knowing stages where at first chicken only number 600 tail. On the life-cycle of certain before the production of the egg declined, then it can be added to the become more, in addition should also divide the chicken in some period of the age of chicken in order to maintain the cycle of the age of chicken so can improve the quality of the egg results his production. With knowing the cycle of chicken, it will make a farm become more advanced in the production of peck at her eggs and increased profits that in the future. Key Word : The point behind his back in the capital.



2018 ◽  
Vol 931 ◽  
pp. 1295-1300
Author(s):  
Azariy A. Lapidus ◽  
Ndayiragije Yves

Construction project involves a complex array of specific interdependent activities, undertaken by multiple participants with contradictions of interests. It has phases to follow in its life cycle to meet the project’s objectives. Each phase will typically have multiple sub-phases and processes. The choice of technological and organizational solutions is carried out in the planning and design phase. Changes affecting any task (or the need to resolve conflicting elements of two or more tasks) can have a significant knock-on effect on the project’s success, regardless of the phase of the life cycle. This paper intends to develop an integral model of organizational and technological solutions, which allows to choose the optimal criteria for Burundian capital master plan as well as monitoring the quality of their implementation.





2015 ◽  
Vol 61 (6) ◽  
pp. 553-556 ◽  
Author(s):  
Isabel Cristina Esposito Sorpreso ◽  
José Maria Soares Júnior ◽  
Angela Maggio da Fonseca ◽  
Edmund Chada Baracat

SUMMARY Female aging is a process that involves hypoestrogenism time, the individual impact on each woman, and what we can do as experts to reduce morbidity and provide quality of life. This natural process in the female life cycle has been of concern to women after menopause. Changes in different biophysical and psychosocial aspects, and their individual experiences, have repercussions on the lives of patients seeking specialized and multidisciplinary support to reduce the harmful effects of prolonged hypoestrogenism. Overweight and obesity, inadequate living habits and the presence of multi-morbidities cause damage to the quality of life and impact the functional capacity. Behavioral prescription and hormone therapy are among the treatments given to ease symptoms and reduce morbidity. A better understanding of these factors can help identify groups that require more care after menopause.



Author(s):  
A. Lapina ◽  
A. Ponomarenko ◽  
K. Shencova ◽  
A. Kotesova

the article deals with the main causes of accidents of buildings and structures that occurred due to errors made at different stages of their life cycle (design, construction, operation). A brief analysis of the accidents that occurred from 2010 to 2017 in the Russian Federation is presented. The study of the causes of accidents makes it possible to understand better the laws of structures, buildings and structures, to identify errors that lead to emergencies. Such errors include: low quality of construction and installation works, deviation from the project in the construction of buildings and structures, the use of materials of inadequate quality, overload of load-bearing structures during operation. Also, the causes of accidents include defective engineering-geological and hydrogeological studies of the grounds. Analysis of accidents showed that the last few years there is no tendency to reduce the number of accidents of buildings and structures, which indicates an insufficient number of measures to prevent them. In the article the authors consider the examples of accidents in construction, which occurred due to the main reasons, and ways to prevent accidents in the future.



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