scholarly journals STRESSORS IN NURSING WITH DOUBLE OR MORE WORKING HOURS

2013 ◽  
Vol 5 (1) ◽  
pp. 3259-3266
Author(s):  
Marlinir Bezerra De Lima ◽  
Lucilane Maria Sales da Silva ◽  
Francisca Cláudia Monteiro Almeida ◽  
Raimundo Augusto Martins Torres ◽  
Hanna Helen Matos Dourado
Keyword(s):  
Mental Health ◽  
Public Hospital ◽  
Working Hours ◽  
Signs And Symptoms ◽  
Descriptive Study ◽  
Working Environment ◽  
Metropolitan Region ◽  
The Family ◽  
Structured Questionnaire

ResumoObjetivo: investigar os principais agentes estressores nos trabalhadores de enfermagem com dupla ou mais jornada de trabalho; verificar os principais sinais e sintomas indicadores de estresse. Métodos: estudo descritivo, com abordagem quantitativa. Desenvolvido em um hospital público da região metropolitana de Fortaleza-CE. A amostra constitui-se de 30 profissionais, sendo 46,7% auxiliares de enfermagem, 33,3% enfermeiros e 20% técnicos. A coleta ocorreu de novembro a dezembro de 2008, por meio de questionário semi-estruturado. Resultados: 93,3% dos profissionais são do sexo feminino na faixa etária de 31-40 anos. O estudo revelou vários fatores levando ao estresse, com destaque para insatisfação salarial (83%), falta de lazer (73%) e sobrecarga de trabalho (60%), potencialmente prejudiciais à qualidade da assistência. Conclusão: percebeu-se a escassez de tempo que os trabalhadores de enfermagem dedicam ao descanso, ao lazer, ao convívio em família e à sua qualificação profissional.Descritores: Saúde mental, Estresse Ocupacional, Enfermagem, Ambiente de trabalho. AbstractObjective: To investigate the main stressors in nursing workers double or more working hours, check the main signs and symptoms indicative of stress. Methods: A descriptive study with quantitative approach. It was developed in a public hospital in the metropolitan region of Fortaleza. The sample consisted of 30 professionals, and 46.7% nursing auxiliaries, 33.3% nurses and 20% technical. The data was collected during November-December 2008, through semi-structured questionnaire. Results: 93.3% of professionals are women aged 31-40 years. The study revealed several factors leading to stress, especially wage dissatisfaction (83%), lack of leisure (73%) and workload (60%), potentially damaging the quality of care. Conclusion: it was perceived scarcity of time that the nursing staff dedicated to rest, leisure, living with the family and their professional qualifications.Descriptors: Mental Health; Burnout, Professional; Nursing; Working Environment.

scholarly journals Satisfação do usuário com o atendimento: a visão da enfermagem

2018 ◽  
Vol 12 (5) ◽  
pp. 1338
Author(s):  
Juciane Aparecida Furlan Inchauspe ◽  
Gisela Maria Schebella Souto de Moura
Keyword(s):  
Public Hospital ◽  
Descriptive Study ◽  
Structured Interview ◽  
Research Quality ◽  
Satisfaction Survey ◽  
Services Research ◽  
Nursing Leaders ◽  
Nursing Team ◽  
Team Nursing

RESUMO Objetivo: descrever a opinião das lideranças de Enfermagem acerca da contribuição da pesquisa de satisfação do usuário em relação ao atendimento. Método: estudo qualitativo, exploratório, descritivo, com 28 lideranças das unidades de internação de um hospital público. As informações foram coletadas por meio de entrevista semiestruturada e analisadas segundo a Análise de Conteúdo, na modalidade Análise Temática. Resultados: as análises apontaram as categorias “visão do trabalho da equipe de Enfermagem”, “prestação de um cuidado humanizado” e a “percepção do usuário acerca do serviço ofertado”. Evidencia-se que o resultado da pesquisa de satisfação fornece subsídios importantes para serem trabalhados com a equipe e em conjunto com a instituição. Conclusão: conclui-se que a pesquisa de satisfação traz grandes contribuições tanto para o usuário que responde, quanto para a equipe que utiliza os resultados para melhorar a qualidade da assistência em saúde. Descritores: Satisfação do Paciente; Equipe de Enfermagem; Cuidados de Enfermagem; Avaliação em Saúde; Pesquisa sobre Serviços de Saúde; Qualidade da Assistência à Saúde.ABSTRACT Objective: to describe the opinion of the Nursing leaders about the contribution of the satisfaction survey of the user in relation to care. Method: qualitative, exploratory, descriptive study, with 28 leaders from the hospitalization units of a public hospital. The information was collected through a semi-structured interview and analyzed according to the Content Analysis, in the Thematic Analysis modality. Results: the analyzes indicated the categories "work vision of the Nursing team", "provision of a humanized care" and "perception of the user about the offered service". It is evidenced that the result of the satisfaction survey provides important subsidies to be worked with the team and with the institution. Conclusion: it is concluded that satisfaction research brings great contributions both to the responding user and to the team that uses the results to improve the quality of health care. Descriptors: Patient Satisfaction; Nursing, Team; Nursing Care; Evaluación en Salud; Health Services Research; Quality of Health Care.RESUMEN Objetivo: describir la opinión de los liderazgos de Enfermería acerca de la contribución de la investigación de satisfacción del usuario en relación a la atención. Método: estudio cualitativo, exploratorio, descriptivo, con 28 líderes de las unidades de internación de un hospital público. Las informaciones fueron recolectadas por medio de entrevistas semiestructuradas y analizadas según el Análisis de Contenido, en la modalidad Análisis Temático. Resultados: los análisis apuntaron las categorías: “visión del trabajo del equipo de Enfermería”,“prestación de un cuidado humanizado” y a ”percepción del usuario acerca del servicio ofertado”.  Se evidencia, que el resultado de la investigación de satisfacción proporciona subsidios importantes para ser trabajados con el equipo y en conjunto con la institución. Conclusión: se concluye que la investigación de satisfacción trae grandes contribuciones tanto para el usuario que responde, cuanto para el equipo que utiliza los resultados para mejorar la calidad de la asistencia en salud. Descriptores: Satisfacción del Paciente; Grupo de Enfermeira; Atención de Enfermería; Health Evaluation; Investigación sobre Servicios de Salud; Calidad de la Atención de Salud.

scholarly journals Family Burden and Health Related Quality of Life of HIV Infected Individuals in Madurai, South India

2017 ◽  
Vol 13 (1) ◽  
pp. 1-8 ◽  
Author(s):  
E. Thiruvalluvan
Keyword(s):  
Quality Of Life ◽  
Mental Health ◽  
Social Functioning ◽  
Family Burden ◽  
Health Related Quality ◽  
Interview Schedule ◽  
The Family ◽  
Related Quality ◽  
Health Related

Introduction: With the advent of Highly Active Antiretroviral Therapy (HAART) in 1996, HIV-infected patients are living longer and are concerned not only with treatment’s ability to extend their life butalso with the quality of the life they are able to lead, because, efficacy of treatment is strongly relatedto meaningful outcome i.e., better Quality of Life. Especially Health related quality of life has not been studied well. Hence, this study was necessitated with the objectives to evaluate Health Related Quality of Life (HRQoL) in HIV infected persons on ART. The secondary objectives were to assess the family burden experienced by the families of HIV infected, and measure influence of family burden on overall quality of life.Methodology: The HIV infected individuals who were started on treatment six months prior to date of interview were considered for the study The SF36 (Short Form with 36 questions) was used to evaluate function and mental Health while Pai and Kapur’s Family Burden Interview schedule was used to assess family burden. Interview schedule was pre-tested on 10 HIV infected individuals for consistency. Data analysis was performed using SPSS version 11 (SPSS inc. Chicago, IL, USA). Pearson product moment Correlation were computed to explore the relationships of SF36 with SLI, Family Burden and BMI. Further, Independent student “t” – test was performed to see the association between HRQoL and gender.Results: Of 91 participants interviewed 51.6% were women. Median age (years) of the respondents was 33. The overall mean score for Physical health was 45.13 SD (12.40) and for Mental health 56.91 SD (15.52). Age of HIV infected persons had significant influence in scores in social functioning (p-value .015), emotional well being scores (.015), and Mental health (.010). Socio life Index was directly related to physical health, mental health, Vitality, social functioning and emotional scores on HRQoL. Physicalhealth score was negatively affected by the Family burden score. Similarly, BMI status of the respondents correlated with Mental health, Body Pain, Vitality and Role emotional scores of HRQoL scale SF 36.Conclusion: Socio Life Index and BMI appear to be the two important predictors of HRQoL. Therefore, special attention may be required to HIV infected persons with lower SLI and BMI. Nutritional supplements, in addition to ART drugs, may be provided to ensure some improvements in physical functioning.SAARC J TUBER LUNG DIS HIV/AIDS, 2016; XIII(1), Page: 1-8

scholarly journals Pet Humanisation and Related Grief: Development and Validation of a Structured Questionnaire Instrument to Evaluate Grief in People Who Have Lost a Companion Dog

Animals ◽  
2019 ◽  
Vol 9 (11) ◽  
pp. 933 ◽  
Author(s):  
Uccheddu ◽  
De Cataldo ◽  
Albertini ◽  
Coren ◽  
Da Graça Pereira ◽  
...  
Keyword(s):  
Legal Rights ◽  
Research Model ◽  
Italian Version ◽  
Reliability Indices ◽  
The Family ◽  
The World ◽  
Dog Owners ◽  
Development And Validation ◽  
Structured Questionnaire

People often develop strong emotional connections with their dogs and consider them to be members of the family. The purpose of this study was to develop a novel validated tool, the Mourning Dog Questionnaire, to recognise and evaluate the mourning process in people who have lost a dog. The research model was based on a grid of five different questionnaires: the Pet Bereavement Questionnaire, the Lexington Attachment to Pets Scale, the Animal-Human Continuity Scale, the Positivity Scale, and the Testoni Death Representation Scale. The Italian version of the survey was posted on social networks. A sample of 369 Italian dog owners filled in the questionnaire (mean age ± SD 42.00 ± 10.70 years). Reliability indices were good for all instruments. The total scores of the five questionnaires correlated with each other. The results from the Mourning Dog Questionnaire support the negative view of life after the death of a pet and people’s tendency to humanise their pet, since dog owners perceived animals no differently from humans in terms of emotions, needs and legal rights. Findings arising from the use of the Mourning Dog Questionnaire will help the implementation of rationality-based strategies to improve the wellbeing, resilience and quality of life of people in the world experiencing the loss of a pet.

scholarly journals HUBUNGAN LAMA HARI RAWAT DENGAN TANDA DAN GEJALA SERTA KEMAMPUAN PASIEN DALAM MENGONTROL HALUSINASI

2019 ◽  
Vol 6 (2) ◽  
pp. 106
Author(s):  
Prastiwi Puji Rahayu ◽  
Retno Utami
Keyword(s):  
Mental Hospital ◽  
Sampling Technique ◽  
Signs And Symptoms ◽  
Statistical Test ◽  
P Value ◽  
The Family ◽  
Before And After ◽  
Hospital Boards ◽  
The Impact

Dampak adanya halusinasi dapat mengakibatkan seseorang mengalami ketidakmampuan untuk berkomunikasi atau mengenali realitas yang menimbulkan kesukaran dalam kemampuan seseorang untuk berperan sebagaimana mestinya dalam kehidupan sehari-hari. Dampak bagi keluarga halusinasi sulit diterima oleh masyarakat, individu dan dipandang negatif oleh lingkungan.Mengetahui hubungan lama hari rawat dengan tanda dan gejala serta kemampuan pasien dalam mengontrol halusinasi di RSJ Grhasia Yogyakarta. Penelitian ini menggunakan menggunakan Desain penelitian studi korelasional (Corrrelation study). Penelitian ini menggunakan teknik total sampling, Sampel yang digunakan dalam penelitian ini berjumlah 45 pasien halusinasi yang ada diruang inap Rumah Sakit Jiwa Grhasia Yogyakarta. Metode analisis yang digunakan adalah uji statistik menggunakan kendal Tau. Hasil penelitian ini menunjukkan bahwa berdasarkan lama hari rawat pasien halusinasi Di RSJ Grhasia Yogyakarta didapatkan  paling banyak lebih dari 30 hari sebanyak 42 responden, tanda dan gejala pasien halusinasi Di RSJ Grhasia Yogyakarta didapatkan paling banyak kategori kurang sebanyak 30 responden, dan kemampuan pasien dalam mengontrol halusinasi Di RSJ Grhasia Yogyakarta didapatkan paling banyak  kategori cukup sebanyak 27 responden.Tidak ada  hubungan lama hari rawat dengan tanda dan gejala dilihat dari nilai p-value sebesar 0,170<0,05, dan terdapat hubungan lama hari rawat dengan kontrol halusinasi dilihat dari nilai p-value sebesar 0,030<0,05 dengan nilai keeratan hubungan 0,325 dalam kategori rendah. Bagi pimpinan RS agar memberikan pengembangan pelayanan kesehatan pada pasien dalam meningkatkan kualitas pelayanan, khususnya dalam lama hari rawat dengan tanda dan gejala kemampuan pasien dalam mengontrol halusinasi. Alahkah baiknya ada perbandingan antara tanda dan gejala sebelum di teliti dan sesudah di teliti. Kata kunci: Lama hari rawat, tanda dan gejala, kemampuan mengontrol halusinasi THE CORRELATION BETWEEN INPATIENT DURATION, AND SIGNS, SYMPTHOMS AND PATIENT’S ABILITY TO CONTROL HALLUCINATIONS ABSTRACTHallucinations can cause disability to communicate or recognize the reality that creates difficulties to act properly in everyday life. The impact of hallucinations on the family is hard to accept by society and individuals, and it is viewed as negative thing by the environment. The study aims to identify the correlation between inpatient duration and signs, symptoms and patient's ability to control the hallucinations at Grhasia Mental Hospital of Yogyakarta. This study used correlational study design. This study used total sampling technique. The samples were 45 hallucination patients at impatient wards at Grhasia Mental Hospital of Yogyakarta. The analytical method used statistical test using Tau constraints. The results of this study indicated that based on the hallucination of inpatient duration at Grhasia Mental Hospital of Yogyakarta, there were 42 respondents who had 30 days of inpatient duration; there were 30 respondents of hallucination patients at Grhasia Mental Hospital of Yogyakarta who have signs and symptoms in low category; there were 27 respondents at Grhasia Mental Hospital of Yogyakarta who had the ability in controlling hallucinations in moderate category. There was not any correlation between inpatient duration and signs and symptoms that can be seen from the p-value of 0.170 <0.05, and there was correlation between the inpatient duration and the control of hallucinations that can be seen from the p-value of 0.030 <0.05 with the closeness value 0.325 in low category. Hospital boards are suggested to provide the development of health services to patients in improving the quality of care, especially about inpatient duration and signs and symptoms of the patient's ability to control hallucinations. Is it better to have a comparison between the signs and symptoms before and after being studied. Keywords: Inpatient Duration, signs and symptoms, ability to control hallucinations

Morrendo com dignidade ― sentimentos de enfermeiros ao cuidar de pacientes que morrem na unidade de tratamento intensivo

2009 ◽  
Vol 3 (3) ◽  
pp. 567
Author(s):  
Álvaro Pereira ◽  
Ana Emília Rosa Campos ◽  
Rudval Souza da Silva
Keyword(s):  
Intensive Care Unit ◽  
Content Analysis ◽  
Intensive Care ◽  
Data Collection ◽  
Nursing Care ◽  
Public Hospital ◽  
Descriptive Study ◽  
Qualitative Approach ◽  
The Family ◽  
Terapia Intensiva

ABSTRACTObjective: to understand the nurses’ feelings who care for patients that are dying at Intensive Care Unit. Method: this is about an exploratory-descriptive study from qualitative approach, which had as principal question: How do you feel taking care of patients outside chance of cure Intensive Care Unit? The sample was composed by ten nurses. It was used as a scenario, the Intensive Care Unit of a public hospital in Salvador city. Data collection occurred from August to September 2008, with recorded interviews using a semi-structured script. The content analysis proposed by Bardin was the reference used for the analysis of data, which defined the categories of analysis. Results: two categories emerged: feelings related to the patient and feelings related to with the family. Conclusion: the death is considered by nurses who deal with it in the Intensive Care Unit, as an experience of conflicting emotions, sometimes painful. Descriptors: death; emotions; nursing care; intensive care unit.RESUMOObjetivo: compreender os sentimentos dos enfermeiros ao cuidar do paciente que está morrendo na Unidade de terapia intensiva. Método: estudo exploratório-descritivo, com abordagem qualitativa, que teve como questão norteadora: Como você se sente cuidando do paciente fora de possibilidade de cura na Unidade de terapia intensiva? Participaram desse estudo, dez enfermeiras. Utilizou-se, como cenário, a Unidade de Terapia Intensiva de um hospital público da cidade de Salvador. A coleta de dados aconteceu entre os meses de agosto e setembro de 2008, a partir de entrevistas gravadas com roteiro semi-estruturado. A Análise de Conteúdo proposta por Bardin foi à referência utilizada para a análise dos dados, onde se definiram as categorias de análise. Resultados: emergiram duas categorias: sentimentos relacionados ao paciente e sentimentos relacionados à família. Conclusão: a morte é tida pelas enfermeiras que com ela lidam no espaço da Unidade de terapia intensiva, como uma vivência de sentimentos conflituosos, por vezes dolorosos. Descritores: morte; emoções; cuidados de enfermagem; unidade de terapia intensiva.RESUMEN Objetivo: comprender los sentimientos de las enfermeras para el cuidado del paciente que está muriendo en la Unidad de Tratamiento Intensivo. Método: estudio descriptivo-exploratorio con aproximación cualitativa, que tênia como pregunta orientadora: ¿Cómo se siente teniendo el cuidado de los pacientes fuera de posibilidades de cura Unidad de Tratamiento Intensivo. La muestra estuvo compuesta por diez enfermeras. Se utilizó como escenario, la Unidad de Cuidados Intensivos de un hospital público en la ciudad de Salvador. La recopilación de datos ocurrieron entre los meses de agosto y septiembre de 2008, registrada a partir de entrevistas semi-estructuradas con el guión. El análisis de contenido propuesta por Bardin fue la referencia utilizada para el análisis de los datos, que definen las categorías de análisis. Resultados: surgieron dos categorías: los sentimientos relacionados con el paciente y los sentimientos relacionados con la familia. Conclusión: la muerte es considerada por las enfermeras para hacer frente a ella dentro de la Unidad de Tratamiento Intensivo, como una experiencia de emociones en conflicto, a veces doloroso. Descriptores: muerte; emociones; cuidados de enfermería; unidad de cuidados intensivos.

The Association of Workplace Exposures on Quality of Life in Small and Medium Enterprises Workers: A Cross-Sectional Study in Four ASEAN Countries

2017 ◽  
Vol 29 (4) ◽  
pp. 315-327 ◽  
Author(s):  
Marzuki Isahak ◽  
May Young Loh ◽  
Indri Hapsari Susilowati ◽  
Orawan Kaewboonchoo ◽  
Kitiphong Harncharoen ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Small And Medium Enterprises ◽  
Working Hours ◽  
Well Being ◽  
Cross Sectional Study ◽  
Working Environment ◽  
Cross Sectional ◽  
Workplace Conditions ◽  
Medium Enterprises

Quality of life is associated with several factors, including personal living styles and working conditions. This article aims to investigate the factors associated with quality of life among small and medium enterprises (SME) workers in 4 countries of the Association of Southeast Asian Nations (ASEAN), namely Malaysia, Indonesia, Thailand, and Vietnam. A total of 2014 workers from food and textile industries were asked to answer a questionnaire about their sociodemographic characteristics, working environment and conditions, and quality of life. Results from showed that lifestyle (ie, alcohol intake and exercising), working characteristics (ie, shift work, working hours, and working days) and workplace conditions were associated with SME workers’ quality of life (ie, physical, psychological, social, and environmental domain). Among the 16 types of workplace conditions, “sitting on the chair” and “slippery floor” most affect their quality of life . It is important for these variables to be taken into account in promoting workers’ well-being and quality of life.

scholarly journals Reviving surgery with the smile, excitement, and Gemeinschaft concept: attempt at the Department of Surgery, Jikei University

2019 ◽  
Vol 4 (2) ◽  
pp. 69-74
Author(s):  
Takao Ohki
Keyword(s):  
Quality Of Life ◽  
Financial Incentives ◽  
Working Hours ◽  
Working Environment ◽  
Medical Doctors ◽  
Long Working Hours ◽  
Working Environments ◽  
Old Japanese ◽  
Younger Generation

AbstractBetween 1994 and 2004, the number of surgeons in Japan declined by 18%, whereas the total number of medical doctors increased by 30% during the same period. This was due to the fact that the younger generation avoided tough working environments with long working hours. We attempted to revive surgery by reintroducing the good old Japanese community as the model under the slogan of “intimate community with excitement and sense of secureness”. In the absence of financial incentives, we were able to recruit young staff, and the number of surgeons at Jikei University has increased by 28% over the last 12 years and currently we have 280 surgeons. Our experience showed that although the younger generation is conscious about quality of life and financial success, they also value excitement, friendship, and happiness, something we were able to provide without financial spending. However, our success may be an exception and cannot be generalized; therefore, we should continue to strive to improve the surgeon’s quality of life by creating a better working environment, including sustainable work hours and decent financial incentives.

scholarly journals The family dynamics of elder elderly in the context of Porto, Portugal

2011 ◽  
Vol 19 (3) ◽  
pp. 458-466 ◽  
Author(s):  
Lucia Hisako Takase Gonçalves ◽  
Maria Arminda Mendes Costa ◽  
Maria Manoela Martins ◽  
Silvia Modesto Nassar ◽  
Roberta Zunino
Keyword(s):  
Quality Of Life ◽  
Family Dynamics ◽  
Family Care ◽  
Family Health ◽  
Descriptive Study ◽  
Nursing Program ◽  
Health Unit ◽  
Family Nursing ◽  
The Family

Descriptive study aiming to understand the family dynamics of elderly people aged 80 years or older, receiving family care at home. Caregivers and elderly, registered at the family health unit of Greater Porto, comprised a sample of 107 pairs. Data were collected between 09/2009 and 03/2010. The following instruments were applied: family APGAR, quality of life and lifestyle scale. The results that stand out are: increase in male partners serving as caregivers for dependent partners; substantial inclusion in the list of family caregivers: grandchildren, nieces, nephews, siblings. The caregiver lifestyle was considered regular, as well as the caregiver and elderly’s quality of life, although the family dynamics showed to work well. Limitations prevent further generalizations, but offer relevant support for the development of the family health and family nursing program.

scholarly journals Síndrome de Burnout e fatores de estresse em enfermeiros nefrologistas

2018 ◽  
Vol 12 (4) ◽  
pp. 865
Author(s):  
Sâmia Jucá Pinheiro ◽  
Juliany Kelly Moreno ◽  
Vanessa Peres Cardoso Pimentel ◽  
Maria Gabriela Bezerra Gomes Moura ◽  
Lívia Braga Costa de Oliveira ◽  
...  
Keyword(s):  
Mental Health ◽  
Nursing Care ◽  
Signs And Symptoms ◽  
Descriptive Study ◽  
Structured Interview ◽  
Stress Factors ◽  
Burnout Syndrome ◽  
Work Overload ◽  
Salud Mental ◽  
Qualitative Descriptive

RESUMOObjetivo: identificar os riscos da Síndrome de Burnout e fatores de estresse em enfermeiros nefrologistas. Método: estudo qualitativo, descritivo, realizado em clínicas de nefrologia em Fortaleza-Ceará. Foi aplicada uma entrevista semiestruturada com os enfermeiros nefrologistas. Resultados: após a coleta de dados, organização e análise, foram elaboradas cinco categorias para a descrição e a compreensão dos resultados. 1) Esgotamento físico e emocional; 2) frustração; 3) tensão; 4) sobrecarga de trabalho desencadeando conflitos de funções e 5) convivência diária com situações críticas. Conclusão: há existência de sinais e sintomas da Síndrome de Burnout e fatores de estresse nas enfermeiras nefrologistas entrevistadas apresentando, principalmente, fatores estressores como tensão, medo e cansaço. Observou-se que esses fatores são decorrentes da sobrecarga de trabalho e da convivência diária com situações conflituosas. Descritores: Saúde Mental; Esgotamento Profissional; Nefrologia; Enfermagem em Nefrologia; Cuidados de Enfermagem; Enfermeiras e Enfermeiros.ABSTRACTObjective: to identify the risks of Burnout Syndrome and stress factors in nephrologist nurses. Method: qualitative, descriptive study, performed at nephrology clinics in Fortaleza-Ceará. A semi-structured interview with the nephrologist nurses was applied. Results: After data collection, organization and analysis, five categories were elaborated to describe and understand the results. 1) Physical and emotional exhaustion; 2) frustration; 3) tension; 4) work overload triggering conflicts of functions and 5) daily coexistence with critical situations. Conclusion: There are signs and symptoms of Burnout Syndrome and stress factors in the nephrologist nurses interviewed, mainly presenting stressors such as tension, fear and fatigue. It was observed that these factors are due to the work overload and the daily coexistence with conflicting situations. Descriptors: Mental Health; Burnout, Professional; Nephrology; Nephrology Nursing; Nursing care; Nurse.RESUMEN Objetivo: identificar los riesgos del Síndrome de Burnout y factores de estrés en enfermeros nefrologistas. Método: estudio cualitativo, descriptivo, realizado en clínicas de nefrología en Fortaleza-Ceará. Se aplicó una entrevista semiestructurada con los enfermeros nefrologistas. Resultados: después de la recolección de datos, organización y análisis, se elaboraron cinco categorías para la descripción y comprensión de los resultados. 1) Agotamiento físico y emocional; 2) la frustración; 3) tensión; 4) sobrecarga de trabajo desencadenando conflictos de funciones; y 5) convivencia diaria con situaciones críticas. Conclusión: existen señales y síntomas del Síndrome de Burnout y factores de estrés en las enfermeras nefrologistas entrevistadas, presentando, principalmente, factores estresores, como: tensión, miedo y cansancio. Se observó que estos factores se debían a la sobrecarga de trabajo y la convivencia diaria con situaciones conflictivas. Descriptores: Salud Mental; Agotamiento Profesional; Nefrología; Enfermería en Nefrología; Atención de Enfermería; Enfermeros.

scholarly journals Determinants of satisfaction and turnover of staff in hotel enterprises

2019 ◽  
Vol 26 (3) ◽  
Author(s):  
Érica Aparecida Coelho ◽  
Tereza Angélica Bartolomeu
Keyword(s):  
Quality Of Life ◽  
Methodological Approach ◽  
Structured Interview ◽  
Working Environment ◽  
Staff Turnover ◽  
High Turnover ◽  
Employees Satisfaction ◽  
Determinants Of Satisfaction ◽  
Structured Questionnaire

Abstract The aim of the present study was to evaluate the existing relationship between Quality of Life at Work (QWL) and personal quality of life, identifying factors that determinate the satisfaction and the employees’ turnover in hotel business. The high turnover of staff in the hotel business is a reality and eventually it is related to the payment offered by the sector, however, it is not only dependent on this aspect. The methodological approach included structured questionnaire, semi-structured interview and Likert-type scale structured questionnaire. The identified factors were related to the working environment and payment, which affect the employees’ satisfaction, the commitment to the contracting company, the quality of the work performed and also the staff turnover. The results showed that the hotels which offered better working conditions brought positive changes to their working environment, improved the quality of the selling product and the employees’ quality of life, increased customers’ satisfaction, reduced the staff turnover and raised the company profit.

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