PENGARUH LOKASI, KUALITAS PRODUK TABUNGAN, KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH DALAM MENABUNG DI BMT ADZKIYAH KHIDMATUL UMMAH DI KOTA METRO

This research is motivated by customer satisfaction which is a customer action to save. The purpose of this study was to determine the ef ect of location, quality of savings products, service quality on customer satisfaction. In this study using primary data collected by explanatory research methods and sample collection techniques in the form of accidental sampling of BMT customers Adzkiyah Khidmatul Ummah using a questionnaire with a likert skla in BMT Adzkiyah Khidmatul Ummah in Metro City. Testing the instrument requirements used include validity, reliability testing. Requirements analysis using normality test, linearity test, homogeneity test. And analysis tools using multiple linear regression with partial test (t test), simultaneous test (f test), coef icient of determination test (R2). As testing requirements analysis and hypothesis testing. Based on the results of research using multiple linear regression analysis obtained location influences customer satisfaction, the quality of savings products does not af ect customer satisfaction, and service quality influences customer satisfaction.

ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN PASIEN RAWAT INAP DI RUMAH SAKIT UMUM Dr. ABDUL RIVAI

The purpose of this study was to analyze the influence of each dimension of service quality on the level of satisfaction of inpatients which dimensions of service quality are more dominant in influencing the level of satisfaction of inpatients The analytical tool in question is: validity test and reliability test, multiple linear regression analysis, coef icient of determination, t test and F test. Based on the results of the analysis, it can be seen that the dimensions of direct evidence (tangibles) have a significant ef ect on the level of satisfaction of inpatients at Dr. Abdul Rivai General Hospital, while reliability, responsiveness, assurance and attention have no significant ef ect. Tangibles, reliability, responsiveness, assurance and attention can provide a positive and significant influence together or simultaneously on patient satisfaction at Dr. Abdul Rivai General Hospital. The most dominant dimension of influence on the satisfaction of hospitalized patients at Dr. Abdul Rivai General Hospital is a dimension of direct evidence (tangibles), with a regression coef icient of 0.965 or 96.5%. The coef icient of determination or R Square is 97.4%, while the remaining 2.6% is influenced by other factors besides the five dimensions of service quality

Dampak Kinerja Keuangan dan Pengungkapan Corporate Social Responsibility (CSR) terhadap Nilai Perusahaan

The development of a company will illustrate the increasing asset of a company that will describe the value of a company. Company value can be reflected from financial performance (EPS, ROA and NPM) as well as corporate social responsibility (CSR) disclosure. In this research firm value is analyzed with financial performance data and corporate CSR in 5th interval from year 2011 to 2015. Based on research that has been done show that financial performance proxy with ratio of EPS, ROA and NPM partially only NPM which have significant influence, where The company's value will increase 2,207 if the company's net income is generated high. In addition, corporate value is also proxied with the disclosure of social responsibility (CSR), in this study CSR does not significantly influence. Corporate performance and social responsibility disclosure simultaneously based on the research that has been done have an ef ect on simultaneously and significantly. This is indicated by the value of testing the value of F - Calculate is greater than the value of F - Table. The test results obtained value F - count 3.079, the value when compared with the value of t - table has a larger value, for t - table produced with df = 4 and N = 54 of 2.54. This indicates that financial performance simultaneously / simultaneously af ect the value of the company. And based on the result of testing the significance value of 0,024 <0,05, this result indicate that financial performance and disclosure of social responsibility significantly influence company value.

ANALISIS KINERJA KEUANGAN PADA PERUSAHAAN DAERAH AIR MINUM TIRTA SEGAH KABUPATEN BERAU

The purpose of this research is to find out and analyze the Financial Performance of Liquidity, Profitability, Activity, and Solvency Ratios in Tirta Segah PDAM, Berau Regency. In this study it can be seen that this research method uses quantitative descriptive methods. Based on the results of this study Liquidity Ratios seen from the Current Ratio in 2016 amounted to 317.99, in 2017 amounted to 16.25, and in 2018 amounted to 11.56 seen from the calculation of Current Ratio decreased. Quick Ratio in 2016 amounted to 252.02, in 2017 amounted to 11.12, and in 2018 amounted to 9.62 indicating a tendency to decrease. The profitability ratio can be seen from the Net Profit Margin from 2016 of -0.19, in 2017 of 0.02, and in 2018 of 0.09. Viewed from the ROA in 2016 of -0.08, 2017 of 0.02. And in 2018 the amount is 0.08. Judging from ROE in 2016 -0.08, 2017 amounted to 0.02, and in 2018 amounted to 0.08 this increase was due to an increase in net profit after tax. The activity ratio seen from the Total Assets Turnover from 2016 amounted to 0.44, 2017 amounted to 0.96, and in 2018 amounted to 0.85. This means that the assets and capital turnover every year has decreased while the Working Capital Turnover in 2016 amounted to 1.51, in 2017 amounted to 1.52, and in 2018 amounted to 1.56 assets and capital turnover increased every year. The Solvency Ratio can be seen from Total Debt to Total Assets in 2016 of 0,0009, 2017 of 0.0415, 2018 of 0.0517 while Debt to Equity Ratio seen in 2016 of 0,0009, 2017 of 0.0433 , in 2018 amounting to 0.0545 based on the results of the calculation of the Solvency Ratio shows that every year has increased

FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN KONSUMEN TERHADAP LAYANAN PAYMENT POINT ONLINE BANK (PPOB)

This study aims to analyze the factors that influence customer satisfaction with the payment of electricity and water bills for PDAMs at PT Nusa Mandiri. Methods of collecting data using a questionnaire distributed to 100 consumers of PT. Nusa Mandiri Berau District. The analysis tools used are Validity Test, Reliability Test, Multiple Linear Regression Analysis, t Test and F Test. The results of this study indicate that the factors that have a significant ef ect on customer satisfaction are Service Quality, Responsiveness, Empathy, Tangible. Whereas reability and assurance do not significantly influence customer satisfaction.

PENGARUH DISIPLIN KERJA, ETOS KERJA, PRODUKTIVITAS KERJA TERHADAP PRESTASI KERJA PADA BADAN PENGELOLAAN PAJAK DAN RETRIBUSI DAERAH KOTA METRO

The background of this study is work performance which is an achievement achieved. The purpose of this research is to determine the ef ect of work discipline, work ethic and work productivity af ect work performance. In this research using primary data collected by descriptive survey method and sampling techniques in the form of census sampling and saturated sampling of 60 people. Respondents of the Regional Tax and Retribution Management, Of ice of Metro City. Testing the instrument requirements used include validity and reliability, normality test, homogeneity test, linearity test and regression significance as testing the requirements for multiple linear regression analysis. Based on the results of research using multiple linear regression analysis obtained work, discipline does not influence work performance, work ethic has an ef ect on work performance and productivity does not af ect employee performance.

Minat Wisatawan Terhadap Produk Ampalang Ikan Pipih Khas Kalimantan Timur

The specific purpose of this study was to determine the extent to which tourists' buying interest in East Kalimantan's specialty is especially the food product of flat fish. The general purpose of this study is to improve the work of human resources in processing typical products of East Kalimantan in improving the economy. The analytical technique used was the Stuctural Equation Model (SEM) with AMOS 21. The data were taken from questionnaires distributed to tourists who were shopping for typical East Kalimantan products in the cities of Samarinda, Balikpapan and Bontang. The results showed that the variables of interest had a negative and insignificant ef ect on the economy, it could be concluded that the price of ered did not become an obstacle for tourists to buy the product. The results of this study indicate that the type of product, demography, psychology has a positive ef ect on tourist buying interest.

Analisa Preferensi Konsumen Berbelanja di Pasar Malam dan Dampaknya terhadap Peningkatan Kesejahteraan Ekonomi Pelaku Usaha di Kota Samarinda

This study aims to analyze the factors of consumer preferences for shopping at the night market and the impact of these preferences on improving the economic welfare of night market entrepreneurs in Samarinda City. Sampling in this study was carried out by the method of non-probability sampling with convenience sampling technique, an analysis tool used simple linear regression. The results showed that there are 5 factors that influence consumer preferences in choosing the night market as a place to shop, of the 5 factors, the most dominant factor is the product. The diversity of products provided at the night market is considered to meet consumer expectations. With the Kaiser- Meyer-Olkin (KMO) test and Bartlett's Test, it shows a value of 0.672 so that the factor analysis process is feasible and the Barlett's Test of significance level of 0,000 shows that there is no correlation between variables so that factor analysis can be done. Meanwhile, the impact of consumer preferences on improving economic welfare can be seen from the results of t count of 5.270 with a significance level of 0,000. From the results of the test of the coef icient of determination can be seen by 72.7% increase in welfare of the night market business.