scholarly journals Managing the Crowd: A Literature Review of Empirical Studies on Internal Crowdsourcing

Author(s):  
Jakob Pohlisch

AbstractThe phenomenon of crowdsourcing is increasingly being addressed in academic literature. Companies utilize crowdsourcing to search for solutions to internal problems outside of the companies’ boundaries, accessing the vast and diverse knowledge and creativity of people all over the world. More recently, a growing interest has emerged that concentrates on the intra-organizational application of this phenomenon—internal crowdsourcing. While conventional internal innovation activities are mostly concentrated within a few dedicated departments, this new approach helps companies to open up their innovation process to all employees. Internal crowdsourcing can help companies bridge geographical distances, integrate new employees, predict the market success of products, and create ideas for new businesses.This chapter aims to provide a comprehensive overview of the existing empirical findings regarding the management of internal crowdsourcing. In this review, 27 papers, covering more than 100 companies, are analysed. They are based on more than 800 interviews, participant observations, action design research, surveys, and datasets of internal innovation contests. The results of this review will help practitioners to design the management of internal crowdsourcing based on existing implementations and lessons learned, helping them to unleash the full innovation potential of their employees, creating a valuable competitive advantage.

Author(s):  
Gunther Herr ◽  
André Nijmeh

Many tools and methods claim to be “innovative”. Most belong either to project management, engineering design or creativity approaches. “Innovation Management” literature usually discusses “success patterns” for Innovation based on case studies, but hardly process the comprehensive support of innovation activities. It seems that there is a strategic gap between traditional idea-realization processes that focus on reliable project management and the diffuse situation in ever faster changing environments with unclear opportunities and risks. To professionally reinforce strategic innovation activities it is necessary to define a resilient framework. This paper discusses a new view on the field of innovation that is based on the comprehensiveness of philosophy. Fundamental definitions of early philosophers on the interdependencies of the “co-evolution of the world” are applied to define an “Innovation Philosophy”. This is transformed into an “Innovation Strategy” that comprises a repeatable “Innovation Process” for guiding teams through Innovation Projects.


Author(s):  
ALEXANDER GROMOFF ◽  
JULIA STAVENKO ◽  
KRISTINA EVINA ◽  
NIKOLAY KAZANTSEV

The innovation process management increasingly gains importance due to tough competition and constantly changing business external and internal environments. In this article, different approaches to the innovation process management are compared. Then some requirements of implementing and managing innovation processes are introduced considering the ad-hoc nature of innovation activities. After that overall innovation process model is proposed with incorporation of expert communities consisting of internal and external experts among employees, suppliers, consumers, research institutions and competitors. As a result a flexible and useful innovation process model is presented based on a theoretical framework, empirical studies and S-BPM approach. The given research was held in a frame of the contract № 13.G25.31.0096 with the Ministry for Education and Science of Russian Federation «Creation of hi-tech manufacture of unstructured information processing in cross-platform system on the open source software basis in order to increase management efficiency of innovative activity of enterprises in modern Russia».Keywords: Business Management, Innovation, innovator, innovative process, expert,s-bpm, descriptive design, Moscow, Russia


2009 ◽  
Vol 13 (04) ◽  
pp. 615-636 ◽  
Author(s):  
VALENTINA LAZZAROTTI ◽  
RAFFAELLA MANZINI

Starting from the several conceptual and empirical studies about open innovation modes, this paper attempts to integrate them by suggesting a framework which reveals four basic ways to collaborate. Two variables are considered that represent the degree of openness for a company: (i) the number/type of partners with which the company collaborates, briefly labelled as "partner variety"; (ii) the number/type of phases of the innovation process that the company opens to external contributions, briefly labelled as "innovation funnel openness". By crossing these two variables, four basic modes of open innovation are identified: closed innovators, open innovators, specialized collaborators and integrated collaborators. The framework shows its practical validity in an empirical study that is conducted in Italy with the specific aim at verifying whether companies can really be mapped using this framework, i.e. whether the four modes of open innovation can be found in real companies (framework applicability); whether different modes correspond to different companies' strategies, capabilities, organisational and managerial processes (framework explicative power and usefulness). The framework shows that, in some cases, being totally open in innovation activities is not the only and most suitable option, but that different degrees and ways of "openness" can be implemented successfully, as well as the totally closed option.


Author(s):  
Oleksandr Dziubliuk

The article gives a rationale for rebuilding the country’s innovation capacity as a key task of the current economic policy of the state, since it is the use of innovations that is extremely important for successful business activity and for obtaining competitive advantages in the world market. The subject matter of the study is the role of banking system, whose lending activity can serve as a powerful source for funding innovation, which, in turn, is seen as a key driver for investment and economic growth. The purpose of the research paper is to substantiate the appropriate theoretical and methodological approaches to understanding the role of the banking system within the framework of stimulating innovative development of the economy. The article critically analyzes the current state of innovation activity in Ukraine and systematizes the main factors restraining the innovative development of the economy. Particular attention is paid to the lack of funding for innovation, the ineffective structure of the national economy, and insufficient state financial support. The lack of an adequate level of funding for innovation activities of enterprises is identified as one of the main constraints on the introduction of innovations and enhancement of innovation potential. It is stressed that the limited amount of own funds and the objective difficulties in attracting foreign financial resources of investors are usually the main reasons for the low degree of innovation activity of enterprises in Ukraine. It is argued that it is the banking system that can act as the main institutional element of the innovation infrastructure, which has the proper organizational, technological and financial potential, sufficient for accumulation and redistribution of those investment resources that are necessary for activating the innovation process in the national economy. The advantages of banks in comparison with other participants of the financial market are determined, which determines the key role of the banking system in the innovative development of the economy. The author articulates a set of organizational, institutional and economic measures at the macro- and micro-levels which can contribute to incorporating the banking system into the framework of stimulating innovation processes.


Author(s):  
Viktoriia Kovalova ◽  
◽  
Nataliia Gliebova ◽  
Karina Fedosova ◽  
◽  
...  

The article analyzed the peculiarities of the pharmaceutical industry in Ukraine, its structure. Unlike other areas of the domestic economy, during the period of Ukrainian independence the pharmaceutical industry developed quite dynamically, more or less successfully overcoming economic crises, which Ukraine experienced. The pharmaceutical market belongs to the group of highly competitive and mature markets in Ukraine. This is largely due to innovative activities of modern pharmaceutical companies. The specificity of the pharmaceutical field, the difference of medicines from other goods on the market and the dependence of pharmaceuticals on the dominant model of medicine of a particular market (country) determines the uniqueness of the innovation process of the enterprises of the pharmaceutical market. The relevance of the research is due to the need to further increase the innovation potential of the domestic pharmaceutical industry, as it is directly related to the health of nations. The article identified the subjects of economic relations of the pharmaceutical market, which constitute it. The capacity of the pharmaceutical market was considered and the main key factors of its success were identified (innovation, product portfolio, sales development, new markets, modernization of fixed assets). The top 20 global innovative companies in terms of market capitalization are presented. The features of innovative activity of modern pharmaceutical companies such as: PAT "Farmak", PAT "Scientific-production center" Borshchagivskiy chemical-pharmaceutical plant", Corporation "Arterium", LLC "FK "Health", PF "Darnitsa", LLC "Kusum Pharm", PF "Viola". The classification of innovations in terms of possible directions and capital intensity of innovation activities in the pharmaceutical field was analyzed. The article also examined the structure of costs for external and internal research and development by pharmaceutical companies. The volume of investment in R&D (Research and Development ) by different pharmaceutical companies was analyzed.


2009 ◽  
Vol 30 (7) ◽  
pp. 611-622 ◽  
Author(s):  
Didier Pittet ◽  
Benedetta Allegranzi ◽  
John Boyce ◽  

The World Health Organization's Guidelines on Hand Hygiene in Health Care have been issued by WHO Patient Safety on 5 May 2009 on the occasion of the launch of the Save Lives: Clean Your Hands initiative. The Guidelines represent the contribution of more than 100 international experts and provide a comprehensive overview of essential aspects of hand hygiene in health care, evidence- and consensus-based recommendations, and lessons learned from testing their Advanced Draft and related implementation tools.


2003 ◽  
Vol 07 (01) ◽  
pp. 67-94 ◽  
Author(s):  
DAVID DOLOREUX

All too often, innovation research emphasizes core regions exemplifying successful innovation systems or "learning regions" such as, Silicon Valley, Route 128, Emilia-Romagna and Baden-Württemberg. However, lessons learned from these regions are seldom applicable elsewhere, in particular to territories where actors strategic to the innovation process are less diversified. The regional innovation system (RIS) in peripheral regions, and the likelihood of their acting as conduits for the innovation system, have seldom been the subjects of discussion. The objective of this paper is to study the way in which innovation occurs, including an investigation of actual innovation activities and capabilities of firms located in a peripheral area, and specific factors affecting their innovation activities. The discussion draws its empirical substance from the case of the Beauce in Québec (Canada). A survey of 45 SMEs was conducted in order to get a better understanding of the key dimensions of innovation activities.


Author(s):  
Melanie SARANTOU ◽  
Satu MIETTINEN

This paper addresses the fields of social and service design in development contexts, practice-based and constructive design research. A framework for social design for services will be explored through the survey of existing literature, specifically by drawing on eight doctoral theses that were produced by the World Design research group. The work of World Design researcher-designers was guided by a strong ethos of social and service design for development in marginalised communities. The paper also draws on a case study in Namibia and South Africa titled ‘My Dream World’. This case study presents a good example of how the social design for services framework functions in practice during experimentation and research in the field. The social design for services framework transfers the World Design group’s research results into practical action, providing a tool for the facilitation of design and research processes for sustainable development in marginal contexts.


Author(s):  
Santiago DE FRANCISCO ◽  
Diego MAZO

Universities and corporates, in Europe and the United States, have come to a win-win relationship to accomplish goals that serve research and industry. However, this is not a common situation in Latin America. Knowledge exchange and the co-creation of new projects by applying academic research to solve company problems does not happen naturally.To bridge this gap, the Design School of Universidad de los Andes, together with Avianca, are exploring new formats to understand the knowledge transfer impact in an open innovation network aiming to create fluid channels between different stakeholders. The primary goal was to help Avianca to strengthen their innovation department by apply design methodologies. First, allowing design students to proposed novel solutions for the traveller experience. Then, engaging Avianca employees to learn the design process. These explorations gave the opportunity to the university to apply design research and academic findings in a professional and commercial environment.After one year of collaboration and ten prototypes tested at the airport, we can say that Avianca’s innovation mindset has evolved by implementing a user-centric perspective in the customer experience touch points, building prototypes and quickly iterate. Furthermore, this partnership helped Avianca’s employees to experience a design environment in which they were actively interacting in the innovation process.


Author(s):  
Okechukwu Ethelbert Amah

Organisations in Africa face constant challenges on account of internal operational issues, and the economic and political situation on the continent. Hence, organisations in Africa and indeed all over the world are expected to be continuously efficient and effective in the use of scarce resources in order to survive. Accordingly, studies conducted all over the world, including in Africa, have established that high employee engagement is beneficial to organisations, because engaged employees exhibit discretionary behaviour that achieves superior business results. However, some studies suggest that organisations are also faced with the undesirable situation in which highly engaged employees experience high levels of work-family conflict. This relationship has implications for both productivity and ethical aspects, and past empirical studies have been unable to suggest a way out. This study proposes that, on the basis of the conservation of resources model and job demand and resources model, organisational and personal resources could play a major role in resolving the dilemma. Hierarchical regression analysis confirmed that organisational resources, servant leadership and personal resources were able to provide a solution, so that individuals with high values of these resources experienced less work-family conflict. The study also discussed the practical implications of the results for HRM and sustainability HRM.


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