scholarly journals The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients

2020 ◽  
Vol 13 (3) ◽  
pp. 1033-1069
Author(s):  
Sebastian Hermes ◽  
Tobias Riasanow ◽  
Eric K. Clemons ◽  
Markus Böhm ◽  
Helmut Krcmar

AbstractWhile traditional organizations create value within the boundaries of their firm or supply chain, digital platforms leverage and orchestrate a platform-mediated ecosystem to create and co-create value with a much wider array of partners and actors. Although the change to two-sided markets and their generalization to platform ecosystems have been adopted among various industries, both academic research and industry adoption have lagged behind in the healthcare industry. To the best of our knowledge current Information Systems research has not yet incorporated an interorganizational perspective of the digital transformation of healthcare. This neglects a wide range of emerging changes, including changing segmentation of industry market participants, changing patient segments, changing patient roles as decision makers, and their interaction in patient care. This study therefore investigates the digital transformation of the healthcare industry by analyzing 1830 healthcare organizations found on Crunchbase. We derived a generic value ecosystem of the digital healthcare industry and validated our findings with industry experts from the traditional and the start-up healthcare domains. The results indicate 8 new roles within healthcare, namely: information platforms, data collection technology, market intermediaries, services for remote and on-demand healthcare, augmented and virtual reality provider, blockchain-based PHR, cloud service provider, and intelligent data analysis for healthcare provider. Our results further illustrate how these roles transform value proposition, value capture, and value delivery in the healthcare industry. We discuss competition between new entrants and incumbents and elaborate how digital health innovations contribute to the changing role of patients.

2020 ◽  
pp. 77-94
Author(s):  
Storbacka Robert ◽  
Kaj Anold

Digitalization affects every aspect of a firm’s business model–from front-end to back-office, from how firms create value for their customers to how they capture value– and doing so can reshape every facet of the firm. By adapting their business models to the possibilities of technology, firms are facing an accelerating transformation of their activities, offering new opportunities for “out-of-the-box” development of new processes and tools, which effectively challenge deeply engrained functional silo- based thinking. Despite the ubiquity of digital transformation, much academic research still seems to take a functional view (Verhoef et al. 2019), where information systems look into the development and adoption of specific technologies (Nambisan et al. 2017) or analytics schemes (Davenport and Ronanki 2018), strategic management research focuses on understanding the role of new digitalized business models (Foss and Saebi, 2017), and marketing research focuses on what is generally called “digital marketing” or the development of an omni-channel environment (Verhoef et al. 2015; Lamberton and Stephen 2016; Kannan and Li 2017).


Author(s):  
Vladimir Korovkin

Digital transformation of business is an increasingly pressing issue for top management of the companies across the world. Appointing dedicated executive is a popular measure undertaken to respond to the challenges of the new era. Many view the role of CDO (Chief Digital Officer) to be “the most exciting strategic role in the coming decade”. There is a wide range of views on the CDO's role, agenda, and competencies. Depending on the nature and the environment of a given business, there are three possible strategic approaches to the digital transformation: “fully digital”, “digitally wrapped”, and “digitally spiced”. Each of these requires a CDO, the digital transformation-focused executive, as an important condition for success, yet the range of tasks such a manager handles is profoundly different in each case. The role of CDO is defined by a diverse and demanding set of requirements; the perfect CDO is a manager with a variety of functions who actively interacts with other executives and has profound knowledge and strong managerial skills.


Author(s):  
Mohamed Salama ◽  
Cakil Angew ◽  
Gregory Fantham

This chapter falls in two parts. Part 1 discusses team issues with emphasis on virtual teams. The first few sections briefly compare and contrast the different types of team and how team performance should be planned and managed, in line with set goals and detailed deliverables. This will cover a wide range of concepts that come into play under performance management and measurement. The following sections focus on the challenges that virtual teams face amid the prevailing digital transformation and suggest effective measures to address those challenges. The presented concepts are generic, thus can be readily applied to the context of event management. Part 2 comprises two sections; the first discusses well-being and cross-cultural variations in relation to event management, while the second section is focused on the role of social psychology in devising event experiences.


1992 ◽  
Vol 28 (1) ◽  
pp. 19-29 ◽  
Author(s):  
M. J. Potts ◽  
Greta A. Watson ◽  
R. Sinung-Basuki ◽  
N. Gunadi

SummaryThe radical concept of potato production from true potato seed (TPS) was adopted as a component of their farming system within three seasons by 23 farmers from Cibodas, West Java. The farmers showed an ability to conceptualize and experiment and desired concepts from which they could develop, through research, appropriate principles and field techniques. Information received solely as detailed practices or techniques hindered their progress, since they first needed to repeat the technique in order to understand the concepts and principles involved. Farmer experimentation resembled closely that of experimental station researchers, with the use of replication in space, often neighbouring farmers' plots, and time. Initial experiments covered a wide range of factors but within three seasons farmers had identified similar areas of concern which coincided with those of experiment station researchers worldwide. Farmer experimentation and the role of the researcher in this methodology for technology development are discussed.


2016 ◽  
Vol 4 (2) ◽  
pp. 31-45
Author(s):  
Claus Frederik Sørensen

Abstract From the 4th – 7th of July 2016, the annual International Medieval Congress was held in Leeds, England. Among the many different sessions two specifically addressed historical European martial arts. The first session discussed and commented upon modern practices and interpretations of historical European martial arts, each paper being based on good practice and the proper criteria for academic research. The second session, in which this paper was presented, went more “behind the scenes”, discussing the importance of thorough analysis of the historical context which remains essential to forming a foundation for solid hypotheses and interpretations. This article discusses and sheds light upon Danish historical martial art during the reign of the Danish King Christian IV (r.1588 to 1648). At this point in time Europe consisted of many small principalities in addition to a few larger states and kingdoms. Thoughts and ideas could spread as quickly as ripples in water but also be bound by political and religious alliances or enmities, plague, famine and not to mention the role also played by topographical and cultural differences. Thus, at times, vast cultural differences could be seen from region to region. To this should be added a wide range of social factors, such as the role of relationships and mentalities, and the obeying of unspoken norms and codes which can also affect modern researchers’ interpretations of what is shown or described. Therefore, the aim of this article is to provide a series of “behind the scenes” examples which all have the potential to affect hypotheses, interpretations, and overall understandings of the context of historical European martial arts.


Author(s):  
Mario Spremić ◽  
Lucija Ivancic ◽  
Vesna Bosilj Vukšić

Ecosystems are gaining ever-increasing importance in digital business environments. New digital business models implemented using digital platforms heavily rely on ecosystem network. Thus, it is worthwhile investigating what role ecosystems play in the process of the digital transformation of companies. This chapter provides a theoretical background of the ecosystem research concerning digital trends, such as digital transformation, digital platforms, and digital service innovation. To deeper understand how ecosystem postulates are applied in companies, case study findings from two companies operating in the service and manufacturing sector are presented. Moreover, the ecosystem role is observed in selected companies both in the process of innovation generation (value creation), as well as in the implemented digital business model (value capture).


2015 ◽  
Vol 30 (3) ◽  
pp. 198-208 ◽  
Author(s):  
Ahmad Ghazawneh ◽  
Ola Henfridsson

This paper offers a paradigmatic analysis of digital application marketplaces for advancing information systems research on digital platforms and ecosystems. We refer to the notion of digital application marketplace, colloquially called ‘appstores,’ as a platform component that offers a venue for exchanging applications between developers and end users belonging to a single or multiple ecosystems. Such marketplaces exhibit diversity in features and assumptions, and we propose that examining this diversity, and its ideal types, will help us to further understand the relationship between application marketplaces, platforms, and platform ecosystems. To this end, we generate a typology that distinguishes four kinds of digital application marketplaces: closed, censored, focused, and open marketplaces. The paper also offers implications for actors wishing to make informed decisions about their relationship to a particular digital application marketplace.


2021 ◽  
Vol 93 ◽  
pp. 04005
Author(s):  
Irina Shapovalova ◽  
Alexander Pavlov

The article discusses a scope of relevant issues concerning recruitment market; in particular, its analysis in the conditions of digitalization. It assesses the companies’ strategies of the economic behavior and defines their priority development strategies while focusing on the outcome of each applied strategy. The study determines the role of the employee in the digital economy and the role of the recruiting services in the service industry. Its main objective is to review and study the digital processes inherent to the recruitment industry as well as the tendencies in the recruitment market and to outline the principles of work and organization of recruitment agencies. The theoretical background of the study is based on the related publications by Russian and foreign researchers dedicated to a wide range of issues; the ones subject to analysis include development of Russia’s recruitment market in retrospect, current condition of the recruitment market, pros and cons of artificial intelligence technologies used in the field and prospects of gaining profit from using both artificial intelligence technologies and regular employees in the key areas of HR agencies’ work (staffing, training, job simulation). Much attention is paid to the distance work performed by HR agencies, specifically, to b-2-b and b-2-c concepts as well as to the digital platforms providing for the performance of such activities. Additionally, the research deals with the complexities and bottlenecks that recruitment agencies face with when working with the digital environment; it provides examples of the transformation processes that have been observed in the principles of the HR technologies application due to the digitalization effects and elicits the omnipresence of the digital environment in all the branches of the recruiting services while suggesting efficient tools, platforms and patterns that can be workable in the industry.


E-Management ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 70-76
Author(s):  
F. Baykov

The article is devoted to the analysis of the key effects of digital transformation for the development of the modern world market of aviation services. The long-term international competitiveness of airlines will be determined by the use of a wide range of revolutionary technologies, new service delivery models, as well as the degree of “digitization” of key business processes.It has been established that the intensive development of the global passenger air transportation market is due to both demographic trends and the emergence of new generations of consumers. At the same time, the basic competitive advantage for airlines will be the degree of their digital maturity and the possibility of their investments in a personalized travel experience based on the use of new digital technologies. In this regard, relations between airlines and external contractors will be built in a new organizational context, as airlines will strive to provide greater flexibility for their business models.The digital transformation for airlines will mainly relate to the revision of the customer relationship system, emphasis on the “digital consumer”, and this trend will be strengthened by global digital platforms and online aggregators in the field of tourism. Comprehensive digital transformation projects are becoming increasingly important in corporate strategies of airlines. These projects, in particular, concern specialized innovative services, for example, air travel by subscription, creation of specialized corporate venture capital funds, conclusion of contracts of hybrid types.The study found that digital transformation in the global aviation services market is subject to many exogenous shocks, in particular, national law regulations that cannot adapt quickly after changes in the market. The main problem limiting the digital transformation of the industry remains the regulatory differences in countries regarding the requirements of confidentiality and data security.


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