Social media overload, exhaustion, and use discontinuance: Examining the effects of information overload, system feature overload, and social overload

2020 ◽  
Vol 57 (6) ◽  
pp. 102307 ◽  
Author(s):  
Shaoxiong Fu ◽  
Hongxiu Li ◽  
Yong Liu ◽  
Henri Pirkkalainen ◽  
Markus Salo
Keyword(s):  
Social Media ◽  
Information Overload ◽  
System Feature

scholarly journals COVID-19 information overload and generation Z's social media discontinuance intention during the pandemic lockdown

2021 ◽  
Vol 166 ◽  
pp. 120600
Author(s):  
Hongfei Liu ◽  
Wentong Liu ◽  
Vignesh Yoganathan ◽  
Victoria-Sophie Osburg
Keyword(s):  
Social Media ◽  
Information Overload

scholarly journals Antecedents and Consequences of Digital Shadow Work in Mobile Shopping Apps Context

2021 ◽  
Vol 13 (14) ◽  
pp. 7697
Author(s):  
Sung Yul Ryoo ◽  
Sang Cheol Park
Keyword(s):  
Structural Equation ◽  
Information Overload ◽  
Integrative Model ◽  
Equation Modeling ◽  
Structural Components ◽  
Mobile Shopping ◽  
Antecedents And Consequences ◽  
Digital Shadow ◽  
The Relationship ◽  
System Feature

Shadow work continues to witness a significant uptick in the context of mobile shopping. Therefore, we question whether shadow work perceived by mobile shoppers may become a bigger problem, create fatigue for mobile shoppers, and lead them to discontinue the use of mobile shopping apps. This study examines the relationship between shadow work and the discontinuance of mobile shopping apps. Data from a total of 266 completed surveys were collected by a market research firm. We adopted partial least squares structural equation modeling (PLS-SEM) to assess both the measurement and structural components of the model. The results show that both information overload and system feature overload positively influence individuals’ shadow work. This study explores the concept of shadow work in the context of mobile shopping apps. Specifically, the study developed the relationships between the antecedents and consequences of shadow work in the mobile shopping context. The main contribution of our study is that it introduces an integrative model of shadow work in the mobile shopping context, highlighting the importance of shadow work.

scholarly journals Demokratyczna debata w mediach społecznościowych – utopijne nadzieje i smutna rzeczywistość

2020 ◽  
Vol 18 (3) ◽  
pp. 63-79
Author(s):  
Anna Miotk ◽  
Keyword(s):  
Social Media ◽  
Business Model ◽  
Liberal Democracy ◽  
Information Overload ◽  
Negative Impact ◽  
Equal Access ◽  
Content Filtering ◽  
Filtering Algorithms ◽  
The Media ◽  
Do So

The text analyzes social media in terms of the possibility of conducting a democratic debate through them. Initially, their users had great hopes to do so. Social media were to be not only a tool for expressing opinions or presenting statements but also for disseminating the model of liberal democracy. However, the business model of these media, as well as content filtering algorithms, introduced to protect users against information overload, prevented this from happening. To prove this thesis, the author referred to Sunstein's public forum doctrine and proved that social media do not constitute its equivalent. Although the media provided a space for discussion, they did not ensure equal access for senders of messages to recipients and recipients to a variety of content. The topic of the negative impact of social media on liberal democracy is already raised in English scholarship (and is already present in Poland through its translations) and it is also gradually gaining academic currency among Polish researchers. What constitutes a novel contribution to the already available research is the presentation of social media in the context of the utopian high hopes the media initially raised.

Unknown Publics

2018 ◽  
pp. 207-214
Author(s):  
Susan Zieger
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Information Overload ◽  
Information Storage ◽  
First Century ◽  
Media Consumption ◽  
The Media ◽  
Twenty First Century

The conclusion reviews the five central components through which the book has posited connections between nineteenth- and twenty-first century habits of media consumption. It shows how “addiction” still serves as a descriptive metaphor for the consumption of information, now networked and constantly refreshing itself; how the fantasy of infinite mental retention still governs fantasies of mastering information overload; how playback has only continued to conflate memory with information storage, resulting in programmable subjects and information as a super-commodity; how digital media reproduction and circulation ironically still creates the aura of mass live events; and finally, how the media consumer’s dilemma of establishing authenticity has only become more aggravated in an era of self-branding on social media.

Supporting Policy-Makers with Social Media Analysis Tools to Get Aware of Citizens' Opinions

2014 ◽  
pp. 121-156
Author(s):  
Timo Wandhöfer ◽  
Steve Taylor ◽  
Miriam Fernandez ◽  
Beccy Allen ◽  
Harith Alani ◽  
...  
Keyword(s):  
Social Media ◽  
Information Overload ◽  
User Behavior ◽  
Relevant Information ◽  
Media Analysis ◽  
Control Group ◽  
Data Sets ◽  
Online Forums ◽  
Policy Makers ◽  
Facebook Pages

The role of social media in politics has increased considerably. A particular challenge is how to deal with the deluge of information generated on social media: it is impractical to read lots of messages with the hope of finding useful information. In this chapter, the authors suggest an alternative approach: utilizing analysis software to extract the most relevant information of the discussions taking place. This chapter discusses the WeGov Toolbox as one concept for policy-makers to deal with the information overload on Social Media, and how it may be applied. Two complementary, in depth case studies were carried out to validate the usefulness of the analysis results of the WeGov Toolbox components' within its target audience's everyday life. Firstly, the authors used the “HeadsUp” forum, operated by the Hansard Society. Here, they were able to compare the key themes and opinions extracted automatically by the Toolbox to a control group of manually pre-analyzed data sets. In parallel, results of analyses based on four weeks' intensive monitoring on policy area-specific Facebook pages selected by German policy makers, as well as topics on Twitter globally and local, were assessed by taking into account their existing experience with content discussed and user behavior in their respective public spheres. The cases show that there are interesting applications for policy-makers to use the Toolbox in combination with online forums (blogs) and social networks, if behavioral user patterns will be considered and the framework will be refined.

Dealing With the Risks of Information Overload

2021 ◽  
pp. 267-293
Author(s):  
Vincent P. Magnini ◽  
Erika Quendler
Keyword(s):  
Social Media ◽  
Information Overload ◽  
Text Messages ◽  
Family Farms ◽  
Script Theory ◽  
Modern Information ◽  
Media Channels ◽  
On Farm ◽  
Tuning Out ◽  
Research Recommendations

While guests go on farm holidays in the hope of receiving authentic and memorable experiences, information overload is a factor that is increasingly detracting from such experiences. For instance, the steady stream of emails, text messages, and news received through social media channels tends to distract from the main experience. To cope with such overload, script theory suggests that guests are increasingly ‘satisficing' their information intake and subconsciously tuning-out much incoming stimuli from their surroundings. This subconscious satisficing makes it more difficult for farm holiday providers to win the guest's full attention in order to create memorable and authentic experiences. Therefore, this chapter synthesizes theories and empirical research from several disciplines with a view to gaining a better understanding of how this modern information overload serves as a formidable threat to farm holiday providers, who typically operate from small family farms. This synthesis is then employed as the basis for a number of practical and research recommendations.

scholarly journals Perception among Healthcare Professionals of the Use of Social Media in Translating Research Evidence into Clinical Practice in Mangalore

2018 ◽  
Vol 2018 ◽  
pp. 1-8
Author(s):  
Bhaskaran Unnikrishnan ◽  
Priya Rathi ◽  
Daivik Shah ◽  
Abhay Tyagi ◽  
Anish V. Rao ◽  
...  
Keyword(s):  
Social Media ◽  
Clinical Practice ◽  
Healthcare Professionals ◽  
Information Overload ◽  
Research Output ◽  
Cross Sectional Study ◽  
Privacy Concern ◽  
Cross Sectional ◽  
Wide Range ◽  
Use Of Social Media

Introduction. Social media has a potential to bring about major changes in the healthcare system. Objective. To find out the pattern of use of social media among healthcare professionals (HCPs) and perception, facilitators, and barriers of using social media, to translate evidence into clinical practice. Method. We conducted a cross-sectional study among 196 HCPs of institutions attached to a university using a self-administered questionnaire. Result. 97.3% used social media; however, only 63.4% used it for research. YouTube was the most preferred media. Majority of people believed that social media enables wide range of evidence over the shorter span of time, poses a threat to privacy, and cannot replace face to face interaction. Perceived barriers were the privacy concern, unprofessional behavior, lack of reliability, and information overload. Conclusion. There is a need for the development of appropriate guidelines for sharing the research output among various stakeholders using social media.

scholarly journals Managing News Overload (MNO): The COVID-19 Infodemic

Information ◽  
2020 ◽  
Vol 11 (8) ◽  
pp. 375
Author(s):  
Sameera Tahira Ahmed
Keyword(s):  
Social Media ◽  
Global Health ◽  
University Students ◽  
Digital Media ◽  
United Arab Emirates ◽  
Information Overload ◽  
Current Situation ◽  
Consumption Patterns ◽  
News Consumption ◽  
News Sources

A crucial area in which information overload is experienced is news consumption. Ever increasing sources and formats are becoming available through a combination of traditional and new (digital) media, including social media. In such an information and media rich environment, understanding how people access and manage news during a global health epidemic like COVID-19 becomes even more important. The designation of the current situation as an infodemic has raised concerns about the quality, accuracy and impact of information. Instances of misinformation are commonplace due, in part, to the speed and pervasive nature of social media and messaging applications in particular. This paper reports on data collected using media diaries from 15 university students in the United Arab Emirates documenting their news consumption in April 2020. Faced with a potentially infinite amount of information and news, participants demonstrate how they are managing news overload (MNO) using a number of complementary strategies. Results show that while consumption patterns vary, all diaries indicate that users’ ability to navigate the news landscape in a way that fulfils their needs is influenced by news sources; platform reliability and verification; sharing activity; and engagement with news.

scholarly journals Consumer perceptions of using social media for health purposes: Benefits and drawbacks

2018 ◽  
Vol 25 (4) ◽  
pp. 1661-1674 ◽  
Author(s):  
Arcelio Benetoli ◽  
Timothy F Chen ◽  
Parisa Aslani
Keyword(s):  
Social Media ◽  
Health Knowledge ◽  
Information Overload ◽  
Treatment Options ◽  
Online Information ◽  
Social And Emotional ◽  
Advantages And Disadvantages ◽  
Related Information ◽  
Health Related ◽  
Use Of Social Media

Consumers are increasingly using social media to interact with other consumers about health conditions and treatment options. This study aimed to investigate the advantages and disadvantages of using social media for health-related purposes from the consumers’ perspectives. Five focus groups with 36 Australian adults with a chronic condition and on medication were conducted, audio-recorded, transcribed verbatim, and thematically analysed. Consumers reported that social media was very convenient, for accessing health-related information and for peer engagement; user-friendly; improved their health knowledge; empowered them; and provided social and emotional support. The disadvantages included information overload, wasting time; negative feelings; doubts about online information credibility; and issues related to online interactions. Despite some disadvantages, health-related use of social media led consumers to feel supported, knowledgeable, and empowered. Consumers’ motivation to keep accessing social media for health-related purposes opens up avenues for the delivery of services via social media.

Barriers to Use of Social Media by Emergency Managers

2016 ◽  
Vol 13 (2) ◽  
pp. 247-277 ◽  
Author(s):  
Linda Plotnick ◽  
Starr Roxanne Hiltz
Keyword(s):  
Social Media ◽  
Information Overload ◽  
County Level ◽  
Software Support ◽  
Emergency Managers ◽  
Important Barrier ◽  
Barriers To Use ◽  
Use Of Social Media ◽  
Real Time Information ◽  
Time Information

Abstract Social media (SM) are socio-technical systems that have the potential to provide real-time information during crises and thus to help protect lives and property. Yet, US emergency management (EM) agencies do not extensively use them. This mixed-methods study describes the ways SM is used by county-level US emergency managers, barriers to effective SM use, and recommendations to improve use. Exploratory interviews were conducted with US public sector emergency managers to elicit attitudes about SM. This was followed by a survey of over 200 US county level emergency managers. Results show that only about half of agencies use SM at all. About one quarter of agencies with formal policies actually forbid the use of SM. For both disseminating (sending out) and collecting information lack of sufficient staff is the most important barrier. However, lack of guidance/policy documents is the second highest rated barrier to dissemination via SM. Lack of skills and of the training that could improve these skills is also important. For collecting data, trustworthiness and information overload issues are the second and third most important barriers, which points to the need for appropriate software support to deal with these system-related issues. There are few differences associated with agency characteristics. By understanding important barriers, technologists can better meet the needs of emergency managers when designing SM technologies.

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