scholarly journals Smart working in the COVID-19 emergency: A comparative study of the banking and insurance sectors

2021 ◽  
Vol 38 ◽  
pp. 02003
Author(s):  
Eleonora Veglianti ◽  
Cinzia Dal Zotto ◽  
Marco De Marco

The highly competitive and increasingly dynamic environment in which economic actors are currently operating requires more flexible and resilient organizations, even more so with the widespread of the COVID-19. With the emergence of the Industry 4.0 revolution, many sectors recognize the importance of innovative digital technologies for their activities and are reorganizing their traditional business model also in terms of smart working; others, are still in their infancy. This study explores the potential of smart working solutions to improve collaboration and efficiency in the work environment, by enabling at the same time an improved balance between private and working life. The paper uses secondary data as well as primary data obtained through interviews within the banking and insurance sectors in Italy and in Switzerland. By shedding light on benefits and drawbacks, research findings contribute to the discussion on smart working, which has emerged as a solution in pandemic emergencies but is becoming a new strategic paradigm for a sustainable and resilient organization of work in the future.

2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Rasmansyah Rasmansyah ◽  
M Zainal Aripin

<em>This research was conducted based on the existence of problems in the competence and physical work environment of employee performance. This study aims to determine the effect of competencies and physical work environment simultaneously or partially on the performance of employees of PT. Suzuki Indomobil Motor. The sampling technique is the sample random sampling technique. The type of research used is descriptive and verivative research methods, with data collection techniques using primary data and secondary data. The results showed that competency, physical work environment, and performance were categorized quite well. Based on the calculation, it can be seen that simultaneously the competence and physical work environment have a positive and significant influence on the performance of the employees of PT. Suzuki Indomobil Motor. Partially shows that the physical work environment has the most dominant influence on the performance of employees of PT. Suzuki Indomobil Motor</em>


Facilities ◽  
2019 ◽  
Vol 38 (3/4) ◽  
pp. 298-315
Author(s):  
Luisa Errichiello ◽  
Tommasina Pianese

Purpose The purpose of this paper is to identify the main features of smart work centers (SWCs) and show how these innovative offices would support the implementation of smart working and related changes in workspaces (“bricks”), technologies (“bytes”) and organizational practices (“behaviors”). Design/methodology/approach In this study, scientific literature is combined with white papers and business reports and visits to 14 workplaces, including offices designed as SWCs, co-working spaces, one telecenter, one accelerator and one fab lab. Primary data were collected through interviews with managers and users and non-participant observation, whereas secondary data included web-sites, brochures, presentations, press releases and official documents. Findings The authors developed research propositions about how the design of spaces and the availability of technology within SWCs would support the “bricks” and “bytes” levers of smart working. More importantly, the authors assumed that this new type of workplace would sustain changes in employees’ behaviors and managers’ practices, thus helping to overcome several challenges traditionally associated with remote working. Research limitations/implications The exploratory nature of the research only provides preliminary information about the role of SWCs within smart working programs. Additional qualitative and quantitative empirical investigation is required. Practical implications This study provides valuable knowledge about how the design of corporate offices can be leveraged to sustain the implementation of smart working. Originality/value This study advances knowledge on workplaces by focusing on an innovative design of traditional offices (SWC). It also lays the foundations for future investigation aimed at testing the developed propositions.


2020 ◽  
Vol 8 (4) ◽  
pp. 345
Author(s):  
Juliana Juliana

Individual characteristics and work environment are considered as crucial aspects for companies that want to improve their employees’ performance. PT Trakindo Utama specifically Samarinda branch is one of many branches of PT Trakindo Utama in Indonesia, which become the sole agent of Caterpillar products in Indonesia. Caterpillar itself is the world's leading manufacturer of heavy equipment originally from USA. This research aims to determine the influence of characteristics and non-physical work environment of the employee performance in parts Department at PT Trakindo Utama Samarinda branch. The individual characteristics (x1) and non-physical work environment (x2) are used as independent variables while the performance of employees (Y) as dependent variable. Primary data is obtained by conducting interviews to 34 respondents by using questionnaires while secondary data is obtained by conducting field observation. Data analysis uses a double linear regression technique by using SPSS 22 software. The results show that the individual characteristic variables does not have any partial effect toward the performance of the employees of Parts Department PT Trakindo Utama Cabang Samarinda branch and individual characteristic variables (X1) and non-physical work environment (x2) are simultaneously influential in the performance of the Employees (Y) Parts Department at PT trakindo Utama, Samarinda branch.  Suggestions for PT Trakindo Utama Samarinda Branch, the company should hold a family gathering in order to improve not only for each employees relations but also with bosses to stay awake, provide suggestions and evaluate employee work which can effectively improve employee performance, manage the best possible time so that the job can be completed on time.


2021 ◽  
Vol 15 (1) ◽  
pp. 10-19
Author(s):  
M Dana Prihadi

Abstrak - Penelitian ini dibuat dengan didasarkan pada sebuah permasalahan terhadap faktor secara fisik di rumah sakit. Termasuk hal mengenai peralatan dan sarana prasarana kerja yang belum tertata dengan baik, temperatur ruangan tempat bekerja terasa panas dan tidak dingin, tempat bekerja yang kurang nyaman dan kondusif, terjadi kepadatan di lingkungan kerja, polusi suara yang tinggi menyebabkan kebisingan pada lingkungan kerja, luas ruangan kurang memadai yang mengakibatkan area perekam medis tersebut bekerja termasuk dalam beraktivitas berdampak buruk terhadap tingkat fokus bekerja tenaga perekam medis secara langsung. Pada akhirnya kenyamanan kerja tenaga perekam medis terganggu. Penelitian ini menggunakan teknik sampling bola salju dalam penentuan sampel serta memakai metode penelitian deskriptif dan verifikatif dalam pembahasan dan pengolahan penelitian. Data primer merupakan teknik pengumpulan data yang dipakai dan juga teknik data sekunder. Penelitian ini menghasilkan informasi bahwa lingkungan bekerja, konsentrasi dan kenyamanan bekerja masuk dalam kategori cukup baik. Dari kegiatan wawancara dan kuesioner terhadap 9 sampel yang diuji melalui lembar study kasus, menghasilkan informasi bahwa secara bersama-sama lingkungan bekerja fisik mempunyai pengaruh yang positif serta signifikan terhadap kenyamanan kerja. Pengaruh lingkungan bekerja terhadap kepuasan bekerja diperoleh besaran nilai yaitu 66,7%, kemudian faktor lain yang juga mempengaruhi akan tetapi tidak dibahas dalam penelitian ini menunjukkan besaran nilai 33,3%.  Abstract - This research was made based on a problem with physical factors in the hospital. Including matters regarding work equipment and infrastructure that have not been properly organized, the room temperature is hot and not cold, the work place is less comfortable and conducive, there is density in the work environment, high noise pollution causes noise in the work environment, the area of ​​the room inadequate which resulted in the location of the medical recorder working including in activities having a negative impact on the level of focus of the medical recorders work directly. In the end, the work comfort of the medical recorders was disrupted. This study uses snowball sampling techniques in determining the sample and uses descriptive and verification research methods in the discussion and research processing. Primary data is a data collection technique used as well as secondary data techniques. This research produces information that the work environment, concentration and work comfort are in the good enough category. From interviews and questionnaires to 9 samples tested through the case study sheet, it provides information that together the physical work environment has a positive and significant effect on work comfort. The influence of the work environment on job satisfaction obtained a value of 66.7%, then other factors that also influence but are not discussed in this study show a value of 33.3%..


2017 ◽  
Vol 24 (1) ◽  
pp. 56-64
Author(s):  
Adefolake Adeyeye

Purpose The purpose of this paper is to examine the implications of foreign bribery and perceptions that bribery is just a cost of doing business in Africa in light of recent reports and developments in the global attempt to curb bribery and corruption. Design/methodology/approach The research relied on primary data from anti-corruption legislation, surveys and monitoring reports and secondary data from publicly available information, journal articles and media reports to analyse recent developments in the fight against corruption with a special focus on Africa. Findings The research findings and analysis suggest that foreign bribery, which is illegal but largely carried out with impunity and perceived as a just a cost of doing business in Africa, has heavy costs on developing nations and on corporations and individuals that are prosecuted. Although much has been done to curb corruption, it seems active enforcement takes place in only a limited number of countries. There is still the need for enhanced enforcement by nations, increased societal awareness of effective measures against corruption and improved corporate compliance and responsibility. Originality/value The paper contributes practical insights into improvements and lapses in the fight against foreign bribery and corruption. Using recent and relevant analysis, the paper revisits the resilience of bribery and corruption in spite of increased anti-corruption actions and the need for multiple and varied measures. The information provided will be useful for governments, corporations and civil society in the fight against corruption, which requires constant multilateral action and examination.


Author(s):  
Aulia Widya Bestari Wibisono ◽  
Deddy Priatmodjo Koesrindartoto

With emergence of technological and social change, rivalry between firms in the publishing industry is becoming more intense. Number of publishers in Indonesia keeps increasing, while switching cost of customer is low. ABC Press is a university publisher that has a volatile revenue, where they experienced revenue decrease in 2016 by 1,73% and in 2019 by 19,36%. Besides that, the business also has not grown much, where the average revenue growth from 2015 to 2019 is only 15,93%. ABC Press needs to formulate and reinvent their business strategy and model to improve their performance, remain competitive and sustainable in the publishing industry. This study uses primary data based on interview with three representatives of ABC Press and examine related secondary data to map the current Business Model Canvas (BMC). Then internal and external analysis is carried out to perform SWOT analysis in BMC, followed by strategy and new BMC formulation. To create value innovation, author used Four Action Framework in the strategy formulation. Cost leadership is deemed as the most appropriate business strategy, which demands ABC Press to conduct process innovation through developed production and distribution methods. Meanwhile, long tail business model combined with multi-sided platform is the appropriate business model, where ABC Press needs to focus on offering large range of niche products through their website as their main platform.


2020 ◽  
Vol 5 (1) ◽  
pp. 26
Author(s):  
Farid Fauzi

<p><em>Madrasa quality improvement is a crucial thing in the progress of Islamic education in Indonesia. School Improvement is a program that works to improve the quality of madrasas, especially at MTsS Maqama Mahmuda. The purpose of this study was to determine the description of the strategic management process that occurred at MTsS Maqama Mahmuda from the school improvement program. The form of this research is descriptive qualitative with the subject of the study consisting of the chairman of the foundation, the head of the madrasa, the teaching staff, the teaching staff and one parent of the santri. The data used in this study are primary data that is the result of non-participatory observation and in-depth interviews and secondary data, which are documents that support this research. Based on the research results, several research findings can be found, including: 1) There is an analysis of the internal and external environment of madrasas in preparing strategic plans in the School Improvement Program 2) Formulation and reformulation of strategic planning by considering risk management 3) Implementation of effective strategic management through commitment and consistency from educators and education staff 3) Effective control and evaluation system by prioritizing the principle of rigor, transparency, accountability and sustainability. So it can be concluded that through the implementation of effective and efficient strategic management at MTsS Maqama Mahmuda has produced good performance from the School Improvement Program</em><em>.</em></p><p> </p>


2021 ◽  
Vol 7 (2) ◽  
pp. 144-154
Author(s):  
Rizky Ferrari Oktavian

This study aims to determine the effect of the work environment and leadership style on employee job satisfaction in hospitals in the city of Cimahi. This study used a descriptive verification approach, and 91 employees were sampled using multiple regression analysis assisted by SPSS 23 software. The primary data of this study were obtained from questionnaires and interviews. While secondary data is obtained through notes and publications as well as literature. The results showed that there was an influence between work environment variables and leadership style on employee job satisfaction at health service hospitals. The influence of the work environment has an influence on employee job satisfaction so that employees are committed and loyal to the organization. Meanwhile, a good leadership style can increase employee job satisfaction. This is also evidenced by the Adjusted R Square value of 0.571 or 57.1%.


2016 ◽  
Vol 1 (3) ◽  
Author(s):  
Putri Sahara Harahap

<p align="center"><strong><em>ABSTRACT</em></strong></p><p><strong><em><br /> Many diseases that afflict workers with regard to employment and working conditions are not safe, One is noise. Noise is sound or noise that is not desired, and therefore the noise will cause disruption for anyone who works on the noisy work environment. The purpose of this study was to determine the factors associated with blood pressure in workers in diesel / G Payo Selincah Jambi city in 2016. This type of research was an observational with cross sectional approach. Samples are all workers in the diesel / G Payo Selincah Jambi city is 48 people. How sampling mengguankan total sampling method. The collection of data by taking the primary data and secondary data. Analyzed using univariate and bivariate results showed no significant correlation between the intensity of noise with a p-value = 0.000 (p &lt;0.05), duration of exposure denagn pressure and blood pressure with a p-value = 0.020 (p &lt; 0.05), tenure and blood pressure with a p-value = 0.000 (p &lt;0.05). The study concluded that the variable intensity of noise, long exposure and a working relationship with blood pressure.</em></strong></p><p><strong><em><br /> <br /> Keywords: noise intensity, length of exposure, length of employment and blood pressure</em></strong></p><h1> </h1><p> </p><p align="center"><strong>ABSTRAK</strong></p><p align="center"><strong> </strong></p><p><strong><em>Banyak </em></strong><strong><em>penyakit yang menimpa pekerja berkaitan dengan pekerjaan dan kondisi tempat kerja yang tidak aman, Salah satunya adalah kebisingan. Kebisingan adalah suara atau bunyi yang tidak dikehendaki, maka dari itu kebisingan akan menyebabkan gangguan bagi siapa saja yang bekerja pada lingkungan kerja yang bising tersebut. Tujuan penelitian ini adalah untuk mengetahui faktor-faktor yang berhubungan dengan tekanan darah pada pekerja di PLTD/G Payo Selincah kota Jambi tahun 2016. Jenis penelitian ini yang digunakan adalah observasional dengan pendekatan cross sectional.  Sampel pada penelitian ini adalah semua pekerja di PLTD/G Payo Selincah kota Jambi yaitu 48 orang. Cara pengambilan sampel dengan mengguankan metode total sampling. Pengumpulan data dengan cara mengambil data primer dan data sekunder. Analisis data menggunakan analisis univariat dan bivariat Hasil penelitian ini menunjukkan ada hubungan yang signifikan antara intensitas kebisingan dengan nilai p-value = 0,000 (p &lt; 0,05), lama pajanan denagn tekanan dan tekanan darah dengan nilai p-value = 0,020 (p&lt;0,05), masa kerja dan tekanan darah dengan nilai p-value = 0,000 (p &lt; 0,05). Penelitian ini menyimpulkan bahwa variabel intensitas kebisingan, lama pajanan dan masa kerja memiliki hubungan dengan tekanan darah.</em></strong></p><p> </p><p><strong>Kata kunci : intensitas kebisingan, lama pajanan, masa kerja dan tekanan darah</strong></p><p><strong> </strong></p>


2021 ◽  
Vol 2 (4) ◽  
pp. 224-235
Author(s):  
Tri Puji Hastutik ◽  
Ivo Novitaningtyas

This study aims to analyze Ana Batik's business conditions as one of the MSMEs in Magelang based on the Business Model Canvas (BMC) analysis to develop a business strategy based on a SWOT analysis. The research was developed based on a descriptive qualitative approach. The data used in this study are primary data and secondary data. Primary data were collected through observation and interviews, while secondary data were collected through literature studies. The data that has been collected is analyzed based on the Business Model Canvas (BMC) analysis and the SWOT analysis. The Business Model Canvas (BMC) analysis is used to describe Ana Batik's business conditions, while the SWOT analysis is used to formulate a business development strategy that is applied to the new business model. The results of the data analysis indicate that the appropriate strategy for Ana Batik Magelang's business development is the SO strategy. SO strategies that can be applied are developing products according to fashion trends, using brand ambassadors to attract and increase consumer buying interest, and expand the market to the scope of the global market. By implementing this strategy, it is hoped that Ana Batik Magelang's business can develop and be sustainable.


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