New Technologies Supporting the Shift to User-Led Approaches in Social Services: A Study of the Implementation of Baromètre

Author(s):  
Sébastien Carrier ◽  
Opale Robichaud ◽  
Pierre-Luc Bossé ◽  
Alexandre Farrese ◽  
Annie Lambert
2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
E Kholostov

Abstract In the twenty-first century, ageing of population, having become a global phenomenon, raised questions about the need to consider the social services of the elderly from an institutional perspective. Thus, the number of Russians over the age of 100 in 2018 exceeded 15.7 thousand people. In Moscow, as in the mega polis, in 2018 more than 3.4031 million people (27.2%) are older than working age. Different countries have their own characteristics of social service systems, models and policies, it depends to a large extent on the traditions of assistance, sources of financing, the space of responsibility assumed by the State, society, the family and the individual himself. New technologies to be applied for working with the elderly in Russia. Transition to the establishment of a system of long-term care at the level of multidisciplinary cooperation (reform of the residential care system; development of community based services, formation of Social Support Services for 75+, foster family for the elderly).Development of active longevityChanging the role repertoire of an older person (formation of new types of social roles previously characteristic of younger ages; changing of intergenerational link formats, etc.).The growing social responsibility of the State contributes to a more effective interaction between health and social care authorities, as well as a more active involvement of the NGO sector in addressing the problems of older persons.The increase in the number of older persons leads to the creation and active development of a silver economy that contributes to improving the well-being of people.Transfer of retraining and advanced training systems to the competent level according to professional standards (independent assessment of qualifications, personnel diagnostics, formation of individual trajectory of education, training of multiple disciplinary teams).


2009 ◽  
Vol 33 (1) ◽  
pp. 3

THERE IS PLENTY OF ACTIVITY throughout the world focusing on encrypting personal health (and other) information on credit card-sized plastic ?smart? cards. These cards are embedded with a computer chip and could provide easy access to essential health information. As with many new technologies, there is debate about smart cards in health. In July 2004 the Federal Minister for Health and Ageing at that time, the Hon Tony Abbott, announced that ?Australians will have access to a new Medicare smart card as part of the government?s electronic health agenda to improve the quality and accessibility of patient information across the health system?.1 This led to the introduction of the Health and Social Services smart card initiative. The business case for this initiative suggested that this card could replace around 17 government issued ?health? cards, while improving proof of identify arrangements.2 While in opposition, the Labor Party opposed the notion of the smart card, claiming it was an identity card by stealth,3 and at the time of writing, it appears that the health smart card has been put on the backburner while the Government sorts out the priorities. In this issue, Mohd Rosli and his Melbourne colleagues report on a study of patient and staff perceptions about health smart cards (page 136). In this study, 270 emergency department patients and 92 staff completed self-administered questionnaires. The findings among patients and staff generally supported the introduction of smart cards with the majority reporting that the advantages outweighed the disadvantages. The majority of the respondents indicated that the cards should be brought into use, and that they would use one if offered. However, the study did find that a large proportion of staff and patients were not aware of health smart cards at all. A fundamental change in the structure of our relationship with the government had been proposed through the Health and Social Services smart card initiative, and yet the findings of this study suggest that the Australian public was ill prepared to discuss the implications. Where is the information sharing, the discussion and the debate that can help shape our health care system for the future? In our last issue of 2008 we included a call for student papers. I would like to remind all readers of this important initiative, reproduced overleaf, as I believe this is an effective way to begin to encourage the necessary discussion and debate.


2022 ◽  
pp. 180-193

The issue of sustainability of smart cities is approached in this chapter from two different angles: dimensions sector-specific and city governance. Following a short review of smart city sectors, emphasis is placed on the concept of smart governance of cities. The concept of smart governance is reviewed especially regarding cooperation with city governments of other cities within the region or country and empowering citizens. Different levels are presented with focus on four main conditions for smart governance, namely participation in decision-making, public and social services, transparent governance, and political strategies and perspectives. The chapter presents sustainability of smart governance through a paradigm of sustainability as an effectual model based on sustainability, wellbeing, productivity, and resilience. Finally, the chapter addresses the success criteria of sustainable smart cities regarding different aspects, such open data, agility to new technologies, cross-sectoral harmonization, and careful policy, strategy, and program alignment.


2017 ◽  
Vol 33 (S1) ◽  
pp. 137-138
Author(s):  
Ionela Gheorghiu ◽  
Alain Lesage ◽  
Adam Mongodin ◽  
Marlène Galdin

INTRODUCTION:Our Hospital-based Health Technology Assessment unit (HB-HTA) was founded in 2011 following the nomination of Louis-H. Lafontaine hospital as the Montreal University Mental Health Institute (IUSMM). From the beginning, the HB-HTA has been supporting and advising the Chief Executive Officer of IUSMM in the decision-making process concerning the implementation of new technologies and practices in mental health. Since 2015, the HB-HTA is part of the East of Montreal Regional Integrated Health and Social Services Centre (CIUSSS de l'Est-de-l’Île de Montréal), continuing to support decisions in mental health. Currently, the HB-HTA unit is nested in the Quality, Performance and Ethics department.METHODS:Formed by a coordinator, a scientific advisor and a manager, the HB-HTA team plans, organizes and sets up the evaluation activities. The unit benefits from the support of a Steering Committee which consists of representatives of clinical, administrative and research directions, as well as of health users and families. This committee determine the strategic orientation of the HB-HTA unit, prioritize the projects, approves the evaluation products and gives indications on the knowledge transfer process.RESULTS:To answer the decision questions, our HB-HTA unit employs two types of products: evaluation reports and informative notes. Based on an exhaustive literature search and consultations with stakeholders, the evaluation reports offer recommendations to support the decision-making process. The informative notes are rapid responses based on a partial literature search. The nature of this type of analysis does not allow the formulation of recommendations, however, a conclusion of the consulted literature is offered.CONCLUSIONS:Based on the work of our HB-HTA unit, some important decisions were made by the IUSMM. As an example, the systematic screening of psychiatric patients for drug and alcohol was not favored by our institution; rather than this, priority was given to staff training, in order to better identify and treat psychiatric patients with substance abuse comorbidity.


2002 ◽  
Vol 8 (4) ◽  
pp. 291-296 ◽  
Author(s):  
Roy McClelland ◽  
Victoria Thomas

‘Security holds the key’ was the title of a newspaper article concerned with e-commerce (D. Sumner-Smith, The Sunday Times, 6 February, 2000, p. 3.13). However, it applies just as readily to the health sector. The need to safeguard the confidentiality of information that patients share with clinicians is as fundamental as the principle of consent. This issue has come to the fore in the context of the rapid developments and applications of information and communication technologies within society in general and within the health sector in particular. There are also changing societal expectations regarding access to information, confidentiality and disclosure. The emerging scenarios present significant challenges in relation to the traditional methods used to deal with the privacy and confidentiality of personal information (Anderson, 1995). In addition to the impact of new technologies, consideration also needs to be given to the impact of changes in health care organisation and practice, for example multidisciplinary and multi-agency working. Mental health services are in many respects at the vanguard of these changes, where the ideals of community care, shared care and seamless care depend fundamentally on good communication and information sharing. Failures in communicating information, particularly across sectoral boundaries, have led to significant problems in patient care, as revealed in several recent enquiries into homicides (Northamptonshire Health Authority & Northamptonshire Social Services, 1999)


2020 ◽  
Vol 1 (4(106)) ◽  
pp. 167-174
Author(s):  
Н. М. Ткаченко

The relevance of the article is that effective work on the protection of children and adolescents requires coordinated cooperation between the executive authorities, public institutions of education, health, social protection, as well as public organizations working to prevent negative phenomena in adolescence. Today, the issue of improving the efficiency of central and local executive bodies, guardianship and care bodies aimed at prevention of social orphanhood, development of comprehensive social services for children deprived of parental care and families with children in difficult life circumstances remains relevant, introduction of new technologies of social work with such children and families. The mechanism of interaction of executive bodies with public organizations engaged in the field of protection of children's rights is insufficiently effective. The purpose of the article is to, based on the analysis of the achievements of legal science, the provisions of domestic law and law enforcement practice, to identify and investigate problematic issues regarding the administrative and legal regulation of the interaction of the subjects of combating social orphanhood. The article outlines the problematic issues and features of the administrative and legal regulation of the interaction of the subjects of combating social orphanhood. The system of measures for child protection in Ukraine is determined; the order of interaction of the subjects of the system of social services; interaction of entities implementing measures in the field of prevention and counteraction to domestic violence; social prevention measures in the family, children and youth environment; basic principles of state policy on social protection of orphans and children deprived of parental care, as well as persons from among them; the order of registration of children who are in difficult life circumstances. It is concluded that despite significant successes on the part of the state in the face of authorized executive bodies and local governments to prevent and combat social orphanhood, it should be emphasized that the state social policy, the implementation of which largely depends on the interaction of these bodies, should be aimed at strengthening the social protection of families in the context of socio-economic transformation of Ukrainian society.


Author(s):  
José Porfírio ◽  
Marc Jacquinet ◽  
Tiago Carrilho

One of the domains where ICTs’ impact on healthcare and social services can be assessed is through the presence of healthcare interactions in virtual social networks, blogs, and portals. The emerging concept of e-health is covering part of this new phenomena, and the task is to make a clear statement of the problem: what are the relevant dimensions and the impacts of new technologies and practice in health and social services, and how this is changing the present business model in these industries? The present chapter deals with three main issues. The first is the Concept of E-health. The second issue is related to the Healthcare online social networks. In this domain, the authors consider that it is important to distinguish different types of networks, taking into consideration their aim, since they will have different implications both for business as usual and for strategic purposes of different healthcare services’ providers. Finally, the authors assess the ICTs’ impact on healthcare in the domain of e-business. By integrating these different concepts, they demonstrate how ICTs directed to healthcare are changing the underlying structure of healthcare businesses, supplying new business models, and becoming a driver for change and productivity gains, while contributing to infrastructure and skill development to healthcare. These changes are posing interesting strategic challenges to the healthcare sector that is worthwhile to consider and equate in light of the conditions required for success.


2021 ◽  
Author(s):  
Gabriela Adriana Popescu ◽  

The school-family-community partnership (SFC) is given by the collaborative relationships between school staff and families, community members, organizations (companies, church, libraries, social services) to implement programs and activities to help students succeed in graduation. successful studies. The clearer operationalization of the concepts of parental involvement and participation allows the differentiation of the following aspects: - two types of parental involvement, namely spontaneous (starts from the bottom up) versus planned (from the top down); the latter refers to interventions or programs built in order to solve the problem of insufficient participation or absence of parents; - involvement at home - for example, a discussion at home about school activities and involvement in school - for example, parents' participation in school activities or aspects of organizing school activities: communication with the school, school-parent relationship. Trust is vital for collaboration and is a predictor of improving school results. In a world where the use of IT and communication technologies is a key feature, they represent the core element in education, involving changes in educational policies, both in setting goals and in developing strategies, providing resources and training specialists. One of the recommendations of the new education focuses on the organization of learning contents so they can use computer applications in learning, teaching and assessment processes. The present article "Integrating educational software in the activity of preschoolers" aims to demonstrate the need to use IT technologies by introducing educational software in the study process of children in kindergartens. The use of educational programs at kindergarten level proves to be an effective learning tool that causes significant changes in acquiring knowledge and changing attitude towards learning. Children prefer to gather knowledge through educational programs rather than through traditional methods and means, which contributes to creating a positive attitude towards learning and improving the quality of their results. At the same time, in order for new technologies to prove their effeciency, it is absolutely necessary for teachers to respect the instructional design of digital materials, the rules of didactic planning and the individual and age particularities of children.


2021 ◽  
pp. 026101832098546
Author(s):  
Alexandra James ◽  
Andrew Whelan

In recent years, a discourse of ‘ethical artificial intelligence’ has emerged and gained international traction in response to widely publicised AI failures. In Australia, the discourse around ethical AI does not accord with the reality of AI deployment in the public sector. Drawing on institutional ethnographic approaches, this paper describes the misalignments between how technology is described in government documentation, and how it is deployed in social service delivery. We argue that the propagation of ethical principles legitimates established new public management strategies, and pre-empts questions regarding the efficacy of AI development; instead positioning implementation as inevitable and, provided an ethical framework is adopted, laudable. The ethical AI discourse acknowledges, and ostensibly seeks to move past, widely reported administrative failures involving new technologies. In actuality, this discourse works to make AI implementation a reality, ethical or not.


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