scholarly journals Patient—Doctor Interactions: Emotional Cues and Discussing Prognosis

2009 ◽  
Vol 2 (10) ◽  
pp. 598-604
Author(s):  
Jill Thistlethwaite

The patient—doctor consultation in general practice is often an emotional interaction — for both the patient and the GP. The exchange of life stories and experiences may be joyful or sad, distressing or precipitate anger. Patients may not express their emotions in words. Depending on their personalities, reaction to distressing news and their ideas and expectations, they may say things that are dissonant from how they are feeling. The GP with good communication skills may be able to elicit the patient's feelings through a combination of intuition based on experience, previous knowledge of the patient and the patient's body language including non-verbal cues. Then the GP must acknowledge and respond appropriately to them. Non-effective communication may worsen psychological distress and delay adjustment to the disease or condition.

2021 ◽  
Vol 11 (10) ◽  
pp. 4639
Author(s):  
Unai Zabala ◽  
Igor Rodriguez ◽  
José María Martínez-Otzeta ◽  
Elena Lazkano

Social robots must master the nuances of human communication as a mean to convey an effective message and generate trust. It is well-known that non-verbal cues are very important in human interactions, and therefore a social robot should produce a body language coherent with its discourse. In this work, we report on a system that endows a humanoid robot with the ability to adapt its body language according to the sentiment of its speech. A combination of talking beat gestures with emotional cues such as eye lightings, body posture of voice intonation and volume permits a rich variety of behaviors. The developed approach is not purely reactive, and it easily allows to assign a kind of personality to the robot. We present several videos with the robot in two different scenarios, and showing discrete and histrionic personalities.


SIASAT ◽  
2020 ◽  
Vol 4 (3) ◽  
pp. 32-39
Author(s):  
Serlange Campbell ◽  
Sharon Campbell-Phillips ◽  
Daneil Phillips

Communication is fundamental and vital to all administrative functions and communication is a means of transmitting information and making oneself understood by another or others, Sanchez & Guo (2005). Good communication skills are very important to ones success as an administrator, Yate (2009). This paper discusses how the lack of communication can affect production within organizations and provides guidelines on how both management and employees can create effectiveness by improving their communication skills. Various methods including surveys, questionnaires and interviews will be used through a descriptive research to generate the information that will guide the research. Person’s communication skills affect both personal and organisational effectiveness, Brun (2010); summers (2010). It seems reasonable to conclude that one of the most inhibiting forces to organisational effectiveness is a lack of effective communication, Lutgen-Sandvik (2010). The purpose of this study is to investigate the lack of communication between management and staff in different organizations. The objective is to identify the causes for miscommunication between management and staff, to investigate the kind of effects that the lack of communication would have on different organizations, to provide recommendations on improving the lack of communication, between management and staff throughout organizations.                                                              


2021 ◽  
Vol 29 (Supplement_1) ◽  
pp. i40-i41
Author(s):  
A Hindi ◽  
S Willis ◽  
S Jacobs ◽  
E Schafheutle

Abstract Introduction In 2019/2020, the Pharmacy Integration Fund commissioned delivery of cross-sector pre-registration pharmacist training incorporating 3–6 month placements in general practice (GP). GP placements were managed by Health Education England (HEE) and organised as one (or more) blocks, or as spilt weeks/days across base sector (hospital/community) and GP. Trainees had a pharmacist tutor at base and in GP. Aim to evaluate the implementation of cross-sector pre-registration pharmacy placements in GP in England, and to identify barriers and enablers of a successful placement. Methods A qualitative approach was taken, with case study sites purposively sampled for maximum variation: pharmacy base (hospital/community), number of pre-registration pharmacist trainees in base doing GP placement, length of GP placement, organisation of GP placement and geographical location. With consent, trainees and tutors identified as meeting sampling criteria were emailed invitation letters and participant information sheets. Where the trainee and their tutor(s) agreed to participate, semi-structured telephone interviews were conducted January - July 2020. Questions developed from literature(1, 2) and the HEE handbook were tailored to understanding trainees’ and tutors’ views on the implementation of pre-registration pharmacist placements in GP, including benefits, unintended consequences and impacts. Thematic analysis across sites was undertaken with a focus on exploring inter and intra group themes. Results Thirty-four interviews were completed in 11 study sites (5 GP/hospital; 6 GP/community pharmacy). Trainees and tutors considered GP placements had been successful. Contributing factors were: placement planning (induction, contingency arrangements for cover should GP tutor be unavailable); tutors working together (good communication and collaboration); GP tutor support (regular contact, reflection; identifying learning needs; opportunities for learning); integration of GP placements within training year (specific learning/training activities at base during GP placement); and GP tutors having backing of their organisation to supervise effectively. A lack of these impacted negatively. Trainees completed a wide spectrum of activities and gradually moved from administrative to clinical tasks. They built up confidence to undertake patient-facing activities, with more direct supervision at the beginning moving to indirect supervision using debriefing. Thirteen weeks in GP was considered an appropriate minimum duration by all trainees and tutors; those based in community felt that 26 weeks in GP provided more opportunities for clinical and consultation skills learning. Cross-sector experience facilitated a better understanding of patient pathways and the importance of holistic patient care. All trainees considered working in GP in future but highlighted the lack of a cross-sector GP foundation programme. Base tutors felt the time commitment was comparable to single sector placements. Base and GP tutors felt that a clear set of competencies for GP placements and a broader governance framework would ensure standards and consistency. Conclusion This is the first national evaluation of cross-sector pre-registration pharmacists in general practice placements in England. Sampling as case studies enabled data triangulation and generated a multi-faceted understanding on factors impacting GP placements. A key limitation was the volunteer bias associated with recruitment. Key attributes of a successful pre-registration cross-sector training experience are highlighted and can inform policy reforms including change from pre-registration to foundation year training. References 1. Gray N. Review of Experience of Pre-registration Pharmacist Placements in the General Practice Setting – Final Report. 2019. 2. Jee SD, Schafheutle EI, Noyce PR. Is pharmacist pre-registration training equitable and robust? Higher Education, Skills and Work-Based Learning. 2019;9(3):347–58.


1979 ◽  
Vol 13 (2) ◽  
pp. 82-85 ◽  
Author(s):  
D. ARMSTRONG ◽  
B. H. HICKS ◽  
P. M. HIGGINS ◽  
J. A. WEINMAN

2018 ◽  
Author(s):  
Widodo Winarso

Communication is a very important skill in human life, where we can see communication can occur in every human step. Humans are social beings who depend on each other and are independent and interrelated with others in their environment. The only means to be able to connect with others in their environment is communication both verbally and non verbally (body language and cues are widely understood). Communication is one important thing to support the success of the organization both in improving organizational performance and organizational adaptation to any changes in the existing environment. Through good communication between individuals and parties directly involved in organizations and outside the organization, organizations can obtain the necessary information


2010 ◽  
Vol 3 (2) ◽  
pp. 57-65
Author(s):  
Michael Goldbloom

Michael Goldbloom explains how his education in Liberal Arts and Law has helped him pursue careers as varied as lawyer, newspaper publisher, community leader and now, Principal of Bishop’s University. He believes that learning good communication skills in elementary and secondary school as well as interacting with others in an effective and respectful way are key elements to any future career. His family’s emphasis on education and community involvement was critically important to the educational and career choices he made. He makes a case for the model of the small university as an ideal community for young people to develop their academic skills, participate in sports or artistic pursuits, contribute to student life and forge relationships with fellow students and professors. Lastly, Mr. Goldbloom supports the idea that entrepreneurship should be a key ingredient in postsecondary education, not just for business students, but for all students to have the ability to manage their careers.


2020 ◽  
Author(s):  
Elisheva Tamar Anne Nemetz ◽  
David Robert Urbach ◽  
Karen Michelle Devon

UNSTRUCTURED The recent drive to include virtual care in surgical practice has been accelerated due to the COVID-19 pandemic. Many physicians feel that communicating via telehealth is unlike traditional methods of providing health care, and thus guidance on maintaining excellence in communication is necessary, especially as academic literature on virtual care in surgery is nonexistent. Challenges faced in transitioning to virtual care include the inability to utilize body language, barriers to traditional physical examination, exacerbation of existing vulnerabilities and inequities in patient groups, the declining quality of medical education, and the fragmentation of the multidisciplinary health care team. This paper seeks to resolve these challenges by focusing on the pillars of good communication, including preparation, professionalism, empathy, respect, and the virtual physical examination.


Author(s):  
W.J. Becker

Much has been added to our knowledge of effective physician-patient communication by the research of the past two decades. Good communication skills are especially important for the clinician dealing with a migraine patient, as neither laboratory tests nor diagnostic physical findings are available to assist the physician in diagnosis and treatment. It is important for clinicians to understand that effective communication skills can be taught and learned and that, once mastered, they have the potential to improve patient outcomes.


2021 ◽  
Vol 6 (1) ◽  
pp. 69-80
Author(s):  
Umar Umar

the aim of this reseach is to find elaborate the roles of teachers in English language teaching (ELT. Starting from free trade, the increasing number of foreign companies established in Indonesia, so that the use of international languages such as English is very widespread. Of course, aspiring entrepreneurs and job seekers have to master English so they can keep up with the times in this globalization era. If you are still in school or college, then you have the opportunity to learn and master English. If you have graduated from school or college, you should be ready to enter the world of work with the English skills needed by your place of work. To acquire good communication skills or to excel in communication skills, one has to acquire expertise in all the four skills. They are Listening, Speaking, Reading and Writing. Before students are able to master these 4 skills, students have to develop interest towards the subject or language. This is where the important role of the teacher will appear.


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