scholarly journals Designing a comprehensive model of organizational resilience in the banking industry of Iran

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahmood Khajehpour ◽  
Eldar Sedaghatparast ◽  
Masoud Rabieh
Keyword(s):  
Financial Services ◽  
Banking Industry ◽  
Past Research ◽  
Organizational Resilience ◽  
Comprehensive Model ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Analysis Technique ◽  
The Government ◽  
Main Components

PurposeThis research aims to design a comprehensive resilience model in the banking industry for identifying the dimensions and components that can enhance organizational resilience in the industry, which can contribute to the existing literate as a promising comprehensive model.Design/methodology/approachAfter reviewing the literature and studying the models of organizational resilience, semistructured interviews were conducted with managers and prominent experts in the banking industry. To analyze the interviews, the thematic analysis technique was used with three coding stages. After designing the research model in two main dimensions of micro and macro management in the banking industry, the relation between the main components and subcomponents was identified by using Interpretive Structural Modeling (ISM) and DEMATEL techniques.FindingsThe study findings indicating that proper observation and predicting the bank's problems and making suitable connections with the government are two major indicators of the resilience of the banking network, which can realize through influencing the components of risk management, financial resource management and system corruption. The results of this research can lead to the expansion of theoretical foundations of the past research and the concept of organizational resilience in the field of financial services and especially the banking industry.Originality/valueThis paper provides the components with a more significant impact, which bank managers should consider the relationship among them to enhance organizational resilience for more effectiveness of their decisions.

Entrepreneurs’ Perception of Banks’ Social Responsibility : A Haitian Case Study

2021 ◽  
Author(s):  
Bénédique Paul ◽  
◽  
Ahmad H. Juma'h ◽  
Florys Dorante ◽  
◽  
...  
Keyword(s):  
Social Responsibility ◽  
Financial Services ◽  
Public Perception ◽  
International Institutions ◽  
Banking Industry ◽  
Financial Intermediaries ◽  
Future Research ◽  
The Government ◽  
Corporate Social

Banks are the pillars of entrepreneurship expansion and economic development. In developing countries, where there is little public financial support for entrepreneurs, it is clear that banks, among other financial institutions, should be part of the solution to the problem of financing economic activity. As financial intermediaries, commercial banks need to enjoy good perception among entrepreneurs to improve their profitability. To achieve such objective, banks sometimes adopt social responsibility strategies to influence public perception of banks’ behavior. How do Haitian entrepreneurs perceive Haitian banks’ social responsibility? To answer this question, we collect empirical data among entrepreneurs of all size (micro, small and large). The findings help interesting discussions of banks perception among entrepreneurs divided by demographic (gender, location) and economic (sector, size, assets) characteristics. Among the main conclusions, we find that banks enjoy very bad perception among entrepreneurs (all size). Also, the special concessions given by the Government and other international institutions to the banking industry in Haiti help very few to increase the financial services for Haitian entrepreneurs. From our conclusion arise questions for future research to study the relations between entrepreneurs’ own practices of corporate social responsibility and their perception of banks social responsibility.

Factors impacting the adoption of m-banking: understanding brand India’s potential for financial inclusion

2017 ◽  
Vol 11 (1) ◽  
pp. 22-40 ◽  
Author(s):  
Madhurima Deb ◽  
Aarti Agrawal
Keyword(s):  
Financial Services ◽  
Secondary Data ◽  
Cost Effective ◽  
Perceived Usefulness ◽  
Financial Inclusion ◽  
Content Type ◽  
Personal Innovativeness ◽  
The Future ◽  
The Government ◽  
Digital Channels

Purpose The purpose of this study has been to understand brand India’s potential for financial inclusion in the future. As, digital channels like mobile banking (m-banking) are likely to provide better coverage and more cost-effective services to the unbanked population of India. Conventional banking might not be cost-effective for low-ticket-size transactions, hence financial inclusion, which is on the “Digital India” agenda of the Government of India (GoI), might not be feasible. However, to understand brand India’s potential for financial inclusion in the future, it would be essential to understand Indian customers’ attitudes toward m-banking, especially those who have not yet adopted it. This would bring out the potential of m-banking as a channel to drive financial inclusion based on customers’ intentions to adopt it. Until every Indian has access to a wider range of financial services, there cannot be financial inclusion. Similarly, until every Indian adopts digital channels to access a wider range of financial and non-financial services, the GoI’s initiatives for “Digital India” cannot be realized. Furthermore, a review of the literature suggests that there are very few studies concerning m-banking worldwide and still fewer in the context of India. Design/methodology/approach The present study used IBM SPSS and Amos software to test the conceptual model developed using secondary data. Findings The findings of the study suggest that subjective norm, output quality and personal innovativeness have impacts on the perceived usefulness of, and attitudes toward, the ultimate adoption of m-banking. Originality/value The paper is the original work of the authors. An attempt has been made to integrate all the existing literature on m-banking to develop a complete model for the technology’s adoption.

Using interpretive structure modeling to analyze the interactions between environmental sustainability boundary enablers

2016 ◽  
Vol 23 (3) ◽  
pp. 601-617 ◽  
Author(s):  
Navin K. Dev ◽  
Ravi Shankar
Keyword(s):  
Supply Chain ◽  
Environmental Sustainability ◽  
Business Community ◽  
Sustainable Supply Chain ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Modern Business ◽  
The Government ◽  
Power And Dependence

Purpose – The modern business community understands the importance of long-term satisfaction of consumer. Enabling the consumer to return products is a significant part of the equation. The purpose of this paper is to analyze the sustainable boundaries in terms of their relationship toward greening a supply chain. Design/methodology/approach – Using interpretive structural modeling the research presents a hierarchy-based model to realize the driving power and dependence of sustainable boundary enablers. Findings – The research shows that there exists a group of enablers having a high driving power and low dependence requiring maximum attention and of strategic importance while another group consists of those variables which have high dependence and are the resultant actions. Practical implications – This classification provides a useful tool to supply chain managers to differentiate between independent and dependent variables and their mutual relationships which would help them to focus while making strategic, tactical or operational decisions as and when required while designing a green supply chain. Originality/value – This research assumes importance in context of greening a supply chain when globally enterprises are getting a lot of pressure from consumers as well as the regulatory measures from the government. Sustainability demands that the resources be used in lean manner through information coordination with all partners in a supply chain. The findings of this study would help delineate those variables that should to be necessarily considered to design a sustainable supply chain.

Modeling the factors and their inter-dependencies for investment decision in Indian mobile service sector

2016 ◽  
Vol 11 (1) ◽  
pp. 189-212 ◽  
Author(s):  
Abhay Kumar Bhadani ◽  
Ravi Shankar ◽  
D. Vijay Rao
Keyword(s):  
Data Analytics ◽  
Service Sector ◽  
Mobile Services ◽  
Mobile Service ◽  
Telecommunication Sector ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
Micmac Analysis ◽  
Telecommunication Companies ◽  
The Government

Purpose – The purpose of this paper is to identify the factors influencing investment decisions in mobile services for profitablity and to become a global leader in mobile services sector. Design/methodology/approach – A two-stage methodology is followed. In the first stage, factors are identified from literature, and are validated with telecommunication domain experts using the t-test. In the second stage, interpretive structural modeling (ISM) is used to understand the complex interrelationships among various factors. Further, MICMAC analysis is performed to analyze the indirect relationships and their effect on different factors by stabilizing the rank based on driving and dependence power. Based on MICMAC analysis, four clusters are identified to aid the policy- and decision-makers. Findings – The major contribution of this research is imposing directions and dominance of various factors to make informed decision-making for investment in mobile services to meet the upcoming demand for mobile services in Indian telecommunication sector. Research limitations/implications – The applicability of these research findings is limited to emerging telecommunication market. Practical implications – This paper forms the basis for identifying various factors that act as the driving force for the Indian telecommunication operators to pay special attention toward mobile services, with telecommunication data analytics and developing context-aware services. This paper will aid policy-makers in the government, managers in telecommunication companies and other stakeholders such as content providers, channel partners and application developers to take a lead role in developing appropriate mobile services to meet local needs of Indian users. It will help in developing strategies to collaborate and motivate other stakeholders, including device manufacturers to understand and work collaboratively to become world leader in mobile services. Originality/value – This paper provides a framework for understanding the various factors that encourage telecommunication companies to establish and invest in mobile services and setup a separate vertical in their organization with a focus on mobile services to meet the future demands of Indian market. Appropriate utilization of telecommunication data analytics, personalization of services, customization in local languages and support for convergent services would encourage adoption of mobile services.

A stakeholders’ perspective on barriers to adopt sustainable practices in MSME supply chain

2018 ◽  
Vol 22 (1) ◽  
pp. 59-76 ◽  
Author(s):  
Swayam Sampurna Panigrahi ◽  
Nune Srinivasa Rao
Keyword(s):  
Supply Chain ◽  
Small And Medium Enterprises ◽  
Geographical Area ◽  
Environmental Conservation ◽  
Sustainable Supply Chain ◽  
Interpretive Structural Modeling ◽  
Content Type ◽  
The Government ◽  
Medium Enterprises ◽  
Hierarchy Process

Purpose Enterprises face the wrath of the government for taking part in environmental conservation and adoption of sustainable initiatives along with customer demands. Therefore, enterprises are forced to adopt sustainable supply chain practices (SSCPs), which leads to competitive advantage. Now, sustainable supply chain management (SSCM) is a management process that promotes the adoption of eco-friendly activities in conventional supply chains (SCs). Enterprises in India are under tremendous pressure to include SSCPs into their conventional SCs. The goal of this paper is to evaluate the barriers for the implementation of SSCPs into Indian Micro, Small and Medium Enterprises (MSMEs). Design/methodology/approach This study aims to identify critical barriers for adoption of SSCPs in the textile MSME SCs located in Eastern India, Odisha with the help of interpretive structural modeling (ISM). Findings The paper develops a framework for the evaluation of barriers to the adoption of SSCP in the textile SC. This paper also provides appropriate suggestive measures to deal with the barriers and overcome the same to attain a sustainable textile SC. Research limitations/implications Opportunities exist for extension of this research on wider geographical area. In addition to this, some other quantitative modeling approaches can be applied, like analytical hierarchy process, to prioritize the barriers. Practical implications The framework offers help to SC managers in their decision-making process by enabling them to analyze the barriers and ways to overcome them. Originality/value The paper deals with a particular geographical area where such kinds of studies are rare. The proposed framework provides a foundation for further research.

A “think piece” on intelligence, investigation and prosecution

2017 ◽  
Vol 24 (3) ◽  
pp. 449-460 ◽  
Author(s):  
David Fitzpatrick
Keyword(s):  
Criminal Justice ◽  
Criminal Justice System ◽  
Financial Services ◽  
Justice System ◽  
Current System ◽  
Organised Crime ◽  
Home Office ◽  
Effective Response ◽  
Content Type ◽  
The Government

Purpose The purpose of this paper is to expose the failure of the criminal justice system of England and Wales to provide an effective response to widespread fraud and to point to sources from which a new doctrine may be created. The author’s approach draws on public sources, in particular, recent Home Office publications, the work of the House of Commons Home Affairs Committee and studies undertaken by the Mayor of London’s offices in 2014/2015. Design/methodology/approach The paper uses a critical assessment of the criminal justice system based on the author’s own experience as a fraud prosecutor. Findings Among the findings is that, while the failings of the current system have been apparent for some years, the extent and depth of the same failings have not been publicly realised, nor sufficiently acknowledged by the authorities. It has become obvious that the traditional response of the criminal justice system, when employed against fraud, will fail for want of anything corresponding to the resources required. A new doctrine will emerge as the Proceeds of Crime Act 2002 is revised and more flexibly employed. The Criminal Finances Bill also holds much promise, in particular, with its new offences akin to money laundering and the provision of powers of investigation at a significantly lower level of command among investigators. However, there remains an apparent reluctance in law enforcement to explain its methodology or to support reform, which would allow a fuller sharing of intelligence and appreciations of threats posed by fraud derived from intelligence with the financial services sector and the victim public. Originality/value The value of the paper is derived from the author’s long experience as a fraud prosecutor and as an adviser to the government, on fraud and organised crime, in a closely related jurisdiction with similar problems, but where greater success has been achieved, namely, Hong Kong.

scholarly journals Drivers’ Growth of Islamic Banking Industry: Lesson from Malaysia

2014 ◽  
Vol 1 (4) ◽  
pp. 122-128
Author(s):  
Yagoub Elryah
Keyword(s):  
Financial Services ◽  
Financial Stability ◽  
Banking Industry ◽  
Foreign Banks ◽  
Islamic Banking ◽  
Master Plan ◽  
Policy Makers ◽  
Innovative Products ◽  
The Government

Numerous studies focus on the Islamic banking performance, banks’ growth. There are, however, very little is known about the drivers’ growth of Islamic banking. The paper attempted to fill this gap. To achieve the objectives of the study, we consider government financial strategies for Islamic banking in Malaysia (Master Plan financial services 2000-2010 and Blueprint financial sector plan 2011-2020) and interviews the policy makers and regulators from BNM and selected banks. In this context, we explored the drivers’ growth Islamic banking industry in Malaysia for the period 2002-2012. The findings of the study revealed that the government strategies, high skilled banker’s human resources, financial stability, foreign banks, innovative products, awareness of the customers and quality of the financial and regulatory reforms were main drivers’ growth of Islamic banking in Malaysia. DOI: http://dx.doi.org/10.3126/ijssm.v1i4.10626 Int. J. Soc. Sci. Manage. Vol-1, issue-4: 122-128 

A review of literature directions regarding the impact of fintech firms on the banking industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Haitham Mohamed Elsaid
Keyword(s):  
Financial Services ◽  
Banking Industry ◽  
Banking System ◽  
Advanced Technology ◽  
Review Of Literature ◽  
Strategic Partnerships ◽  
Research Papers ◽  
Content Type ◽  
Fruitful Research ◽  
The Impact

Purpose This paper aims to provide a review of literature directions regarding the potential impact of fintech operators on the financial services market globally. This paper reviews the literature to identify possible benefits or challenges that fintech firms can have for the traditional banking system. Design/methodology/approach This paper is based on a review of published research papers related to fintech and digital finance. The Scopus database, SSRN database and google scholar were used to find relevant research papers. The final sample included impactful papers about the effect of fintech activities on the banking and financial services industry. Findings The current paper indicated that while fintech firms would take some market share away from banks, it is not expected that fintech firms would substitute banks. However, banks are required to accelerate their adoption of innovations and advanced technology to compete with fintech firms. It is also proposed that strategic partnerships and cooperation could happen between banks and fintech companies in a way that benefits both sides. Originality/value The present paper adds to the understanding of the effect of the fintech firms’ growth on the banking industry in light of the emerging opportunities and threats for the financial sector. The paper also provides guidance for fruitful research on the impact of fintech activities on social and economic welfare in the future.

The Effect of Local Government Strategies on Traditional Market Arrangement in Rengasdengklok District, Karawang Regency

2021 ◽  
Vol 24 (1) ◽  
pp. 59
Author(s):  
Neri Fajarwati ◽  
Roziana Lahmini
Keyword(s):  
Local Government ◽  
Coefficient Of Determination ◽  
Literature Study ◽  
Percentage Score ◽  
The Road ◽  
Traditional Markets ◽  
Analysis Technique ◽  
Traditional Market ◽  
The Government ◽  
Main Components

The government's efforts in structuring traditional markets in Rengasdengklok District, Karawang Regency are deemed ineffective, because the traders leave the building in the market and prefer to sell on the side of the road which causes traffic jams every morning. The government is in the process of constructing a new market building to move traders to a new location. The problem that occurs in the arrangement of this traditional market is the absence of a proper building for traders and traders, which is difficult to arrange properly. As a result, the traders filled the main road of Rengasdengklok and left traces of rubbish on the side of the road. In addition, there is no parking space for buyers. Researchers used the theory of the main components of government strategy (X) from (Mulgan, 2008) which consisted of 5 sub variables, namely purposes, environment, direction, action, and learning. In addition, the researcher uses structuring theory (Y) from (George R Terry, in the book Principles of Management (Sukarna, 2019) which consists of 6 sub variables, namely man, material, machines, method, money, and market. The method used is explanatory. Research with a quantitative approach. Data collection techniques using literature study, questionnaire, observation, and documentation. The population in this study were traders, amounting to 1,314 people. While the sample in this study amounted to 93 people. The sampling method using purposive sampling. Data analysis technique used is the Pearson product moment correlation analysis, hypothesis testing and determinant coefficient. The results showed that the respondents 'responses about the local government strategy were 65.6%, based on the percentage score criteria respondents' answers were categorized as strong. This happens because the government's strategy in conducting market structuring it is good, as for the results in market structuring traditional at 79.0% this is based on the criteria for the respondent's score in the strong category. This is because the market arrangement is good. The influence of local government strategy on traditional market arrangement can be seen that the contribution of influence is 23.8% based on the interpretation guideline of the low coefficient of determination. This happened because there were no proper buildings for traders to sell. Then the remaining 76.2% is influenced by other factors not examined by the researcher.

Modeling drivers for successful adoption of environmentally conscious manufacturing

2014 ◽  
Vol 9 (2) ◽  
pp. 127-140 ◽  
Author(s):  
Varinder Kumar Mittal ◽  
Kuldip Singh Sangwan
Keyword(s):  
Structural Model ◽  
Review Of Literature ◽  
Interpretive Structural Modeling ◽  
Environmentally Conscious ◽  
Policy Makers ◽  
Content Type ◽  
Environmentally Conscious Manufacturing ◽  
The Government ◽  
Dependence Relationship ◽  
Interpretive Structural Model

Purpose – This paper aims at developing an interpretive structural model of drivers for environmentally conscious manufacturing (ECM). It will demonstrate how interpretive structural modeling (ISM) supports policy makers in the government and industry in identifying and understanding interdependencies among drivers for ECM. Interdependencies among drivers will be derived and structured into a hierarchy to derive subsystems of interdependent elements with corresponding driving power and dependency. Design/methodology/approach – ISM has been used to identify hierarchy and inter-relationships among drivers for ECM adoption and to classify the drivers according to their driving and dependence power using MICMAC analysis. The drivers for ECM adoption are identified through the review of literature followed by developing a model of drivers using ISM. Findings – The main findings of the paper include the development of an ISM model of drivers for ECM adoption. The developed model divided the identified drivers into five levels of hierarchies showing their inter-relationship and depicting the driving-dependence relationship. These five levels have been classified into four categories – awareness, external, organizational and benefits. Originality/value – The developed ISM model is expected to provide a direction to the policy makers in the government and industry and the top management of the organizations to leverage their resources in a timely manner to adopt ECM successfully.

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