Bullying in Korean hotel restaurant kitchens: why is everybody always picking on me?

2020 ◽  
Vol 43 (1) ◽  
pp. 337-351
Author(s):  
Ki Ho Kim ◽  
Eugene Y. Roh ◽  
Young Joong Kim ◽  
Samuel A. Spralls
Keyword(s):  
Working Environment ◽  
Work Behavior ◽  
Self Report ◽  
Common Method ◽  
Future Research ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Mediation Analyses ◽  
Antecedents And Consequences

PurposeThe primary purpose of this article is to develop and test a model of the antecedents and consequences (Cho et al., 2016) of bullying in Korean hotel kitchens.Design/methodology/approachCross-sectional survey data were collected from 288 kitchen workers at 12 upscale Korean hotels. Proposed path models were tested using Hayes' (2013) PROCESS syntax in SPSS for mediation and moderated mediation analyses.FindingsThe empirical results indicated that an employee's acquiescent silence behavior increases the likelihood of being bullied. As a result, bullied employees are more likely to respond by engaging in a person-related counterproductive work behavior (CWB-P) or in defensive silence out of fear with temporary employees reacting less aggressively compared to regular employees.Research limitations/implicationsCross-sectional design and self-report data risk common method variance and attributions of causality. Future research should use longitudinal designs to avoid common method bias and make causal inferences. Theoretical and practical implications for kitchen productivity are presented. The study should offer valuable insights for prospective employers to develop on-going training and create a positive working environment within the organization.Originality/valueWhile bullying is a widespread and even an epidemic problem for the commercial kitchen environment, research into abusive behavior among chefs has been limited. By utilizing a specific segment of the hospitality industry, this research identified different behavioral aspects of bulling between temporary and regular employees in the commercial kitchen environment.

scholarly journals Psychological contract profiles among permanent and temporary agency workers

2016 ◽  
Vol 31 (1) ◽  
pp. 79-94 ◽  
Author(s):  
Maria J Chambel ◽  
Laura Lorente ◽  
Vânia Carvalho ◽  
Isabel Maria Martinez
Keyword(s):  
Work Engagement ◽  
Psychological Contract ◽  
Self Report ◽  
Temporary Workers ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Cross Sectional Design ◽  
Permanent Workers ◽  
Temporary Agency Workers

Purpose – Based on the psychological contract (PC) theory, the purpose of this paper is to identify PC profiles, differentiating between permanent and temporary agency workers (TAW). Moreover, the authors analyzed whether different profiles presented different levels of work engagement. Design/methodology/approach – A cross-sectional survey data analysis of 2,867 workers, of whom 1,046 were TAW, was analyzed using latent profile analyses. Findings – Four PC profiles were identified, which differed quantitatively in terms of the overall dimension levels (i.e. balanced, relational and transactional) for PC (i.e. content and fulfillment). ANCOVAs showed that the relational/balanced dominant and transactional dominant profiles presented similar engagement levels for TAW, but for permanent workers the former profile showed higher engagement than the latter. However, for both permanent and TAW the fulfillment profile showed higher engagement than the unfulfillment profile. Research limitations/implications – The cross-sectional design and the reliance on self-report measures are the limitations of this study, although no causality was claimed and method biases were controlled. Practical implications – Actions that increase PC fulfillment positively affect the employment relationship of TAW with the client organization. Originality/value – Few studies have addressed PC typologies. Furthermore, most studies have focussed on temporary workers, but not on TAW and their contract with the client organization. Finally, this study emphasizes the crucial role played by the PC in the levels of work engagement.

Financing employee healthcare: fusing the preferences of employees in decision-making

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
George Ouma Ochieng'a ◽  
Maurice Ogada
Keyword(s):  
Health Care ◽  
Cost Benefit Analysis ◽  
Healthcare Providers ◽  
Coastal Region ◽  
Probit Analysis ◽  
Future Research ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Employee Preferences

Purpose Good health is important for the happiness and productivity of employees of any organization and a nation. With the declining government funding for public Universities in Kenya, providing health cover for employees is a real challenge. Thus, the universities have to explore widely acceptable and sustainable options. This study aims to explore the correlations of employee preferences for health care schemes and evaluated the cost implications of each of the available Schemes.Design/methodology/approach The study applied a multinomial probit analysis on cross-sectional data from Taita Taveta University (TTU) in Kenya's coastal region. Cost-benefit analysis was used to rank alternative healthcare schemes. For triangulation of information, individual interviews were supplemented with key informant interviews.Findings Two sets of factors, personal attributes of employees and the attributes of the health care provider, were found to drive employee preferences for health care schemes. Thus, the universities need to consider these attributes in their choice sets of health care schemes to gain employee support.Research limitations/implications The study was based on a cross-sectional survey that may not capture the dynamic elements in institutional management. Thus, future research may build panel data on the current one for further analysis.Practical implications The study found that household characteristics and the perceived attributes of the healthcare providers are key drivers of the preferences. Thus, it is important to consider the characteristics of the employees (for example, age, family sizes, etc.) and attributes of healthcare providers before selecting a healthcare scheme for the workersOriginality/value This is a pioneer study on the choice of healthcare scheme for institutions of higher learning in Kenya. Universities are made aware of what informs employee's preferences for health schemes. This is important for tailoring health care schemes to match employee preferences for greater satisfaction.

Determinant analysis of employee attitudes toward pro-environmental behavior in textile firms of Pakistan: a serial mediation approach

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sundas Nisar ◽  
Naveed R. Khan ◽  
Mustafa Rehman Khan
Keyword(s):  
Textile Industry ◽  
Sampling Technique ◽  
Employee Attitudes ◽  
Psychological Climate ◽  
Self Report ◽  
Cross Sectional ◽  
Content Type ◽  
Purposive Sampling ◽  
Exporting Firms ◽  
Mediation Analyses

PurposeThe purpose of this study was to determine how environmentally specific transformational leadership (ETFL), green training (GT) and psychological green climate (PGC) affect environmental passion (EP) of employees which leads to pro-environmental behaviors (PEBs).Design/methodology/approachThe context of the study was set in textile industry of Pakistan which holds a promising future in the international markets as an emerging export-based industry. Using purposive sampling technique, cross-sectional self-report data were collected from the employees of textile exporting firms (n = 239) of Pakistan. Hypotheses were tested using PLS-SEM.FindingsThe findings revealed that ETFL and PGC act as important predictors of EP, whereas GT plays no role in influencing EP. EP predicts green behavioral intention (GBI) of employees, in turn, GBI predicts employees' PEBs. Further, mediation analyses revealed that EP and GBI sequentially mediated the link between PGC and PEBs.Research limitations/implicationsThe present study is not free from its limitations. First, the study adopted cross-sectional design that prevents the causal inferences which the researcher can make from the population. Second, the present study adopted purposive sampling technique which is a non-probability sampling technique. Third, the constructs of this study were assessed with self-report measures which are associated with social desirability bias (Podsakoff and Organ, 1986) or common-method variance (Podsakoff et al., 2003). Hence, this research suggests on the future direction of research based on these limitations.Practical implicationsAs per the results of this study, it is also suggested that managers may focus more on the overall organizational and psychological climate rather than on leadership styles alone. While conducting training, the leaders must pay close attention to training objectives to ensure that they do not lead to counterproductive behaviors.Originality/valueThis research adds to the literature in the area of PEBs at micro-level by focusing on how and why employees engage in PEBs.

Innovation strategies for successful commercialisation in public universities

2017 ◽  
Vol 9 (3) ◽  
pp. 296-314 ◽  
Author(s):  
Arbaiah Abdul Razak ◽  
Peter A. Murray
Keyword(s):  
Open Innovation ◽  
Public University ◽  
Strategic Leadership ◽  
Future Research ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Collaborative Advantage ◽  
Multiple Regression Technique ◽  
Innovation Strategies

Purpose The purpose of this study was to explore the strategies performed by innovation actors to ensure commercialisation success, and to determine which of these strategies significantly predict a successful commercialisation within a public university context. Design/methodology/approach The strategies conceptualised for this study included open innovation, strategic leadership and collaborative advantage. A total of 222 public university academics participated in an anonymous survey and were asked to provide responses on their innovation strategies. These responses were then explored to assess the construct validity of the survey instrument and further analysed using a hierarchical multiple regression technique to test the hypotheses and to compare several regression models. Findings The results suggested that strategic leadership and open innovation strategies are significant predictors for successful commercialisation with coefficient of multiple determination (R2) of 21 per cent. This study, however, found that collaborative advantage does not significantly determine commercialisation success. Research limitations/implications The study was limited by the empirical evidence that was based on cross-sectional survey data of public university academics. A qualitative study with other groups of participants such as from the industries would further confirm the relationship between innovation strategies and commercialisation success. Future research should replicate this study in other settings to improve the generalisation of the findings. Originality/value This study discovered strategic leadership as the most dominant predictor for commercialisation success in a public university context followed by open innovation strategy. It confirms the strategic roles of leaders in innovation attempts and provides further understanding about the openness strategy in innovation.

Predicting career adaptability of fresh graduates' through personal factors

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Stellamaris Ifunanya AJU ◽  
Oluyemi Theophilus Adeosun
Keyword(s):  
Social Support ◽  
Working Environment ◽  
Career Adaptability ◽  
Personal Factors ◽  
Job Market ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Entry Level ◽  
The Impact

Purpose This study sought to determine the contribution of personal factors towards career adaptability among fresh graduates who had been employed for less than two years. This cohort is considered as entry-level employees in organisations. Several dimensions of personal factors focused on the study were self-esteem, conscientiousness, spiritual intelligence and social support. Design/methodology/approach This study used a quantitative approach using a cross-sectional survey. The study sample comprised fresh graduate employees (n=423) from four Malaysian public universities. Findings The regression model fitted the data; the personal factors significantly predicted fresh graduates’ career adaptability, F(4, 418) = 31.982, p < 0.001. Conscientiousness showed highest contribution compared to other variables, with social support being the lowest. Research limitations/implications Owing to challenges faced by fresh graduates as entry-level employees, continuous career adaptation in the working environment is crucial to achieving satisfaction and success in life. All stakeholders, especially in higher education institutions, play an important role in inculcating the requisite personal traits in undergraduates to enhance their career adaptability upon joining the job market. Originality/value This study was conducted with fresh graduates as entry-level employees in Malaysia. It is hoped that the findings of the study would provide a better understanding of the impact of personal factors on career adaptability of fresh graduates in Malaysia, so that the stakeholders involved could act accordingly to help fresh graduates enter the job market with the confidence to adapt to changes at the workplace.

The influences of interdependence, opportunism and technology uncertainty on interfirm coopetition

2019 ◽  
Vol 34 (5) ◽  
pp. 948-964 ◽  
Author(s):  
Linlin Chai ◽  
Jin Li ◽  
Thomas Clauss ◽  
Chanchai Tangpong
Keyword(s):  
Longitudinal Research ◽  
Organizational Level ◽  
Future Research ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Contextual Condition ◽  
Research Designs ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this study is to investigate the antecedents and the conditions of coopetition at the inter-organizational level. Design/methodology/approach This study is based on survey research methodology and analyzes the data from 138 companies regarding the antecedents and the conditions of their coopetition. Findings The results indicate that the interdependence between partners (i.e. the antecedent) positively affects interfirm coopetition, and that this relationship is contingent on the joint occurrence of opportunism (a behavioral condition) and technology uncertainty (a contextual condition). Specifically, highly interdependent firms are more likely to be involved in a coopetitive relationship when both opportunism and technology uncertainty are high. Interestingly, the authors’ data also show that opportunism or technology uncertainty alone may not be adequate in moderating the interdependence–coopetition relationship. Research limitations/implications This study contributes to the current literature in two meaningful ways. First, it empirically examines interdependence as a potential antecedent of interfirm coopetition. Second, it improves our understanding of the behavioral and contextual conditions that facilitate the formation of coopetitive relationships by examining the moderating roles of opportunisms and technology uncertainty in the relationship between interdependence and interfirm coopetition. The limitations of this study lie in its confined method of cross-sectional survey from the focal firm’s perspective. Future research may advance beyond this study through experimental and/or longitudinal research designs. Practical implications This study provides managers with two important practical insights in coopetition management. First, the findings suggest a two-step approach to help a firm assess and manage the level of coopetition in its relationship with a business partner. In addition, the findings provide a counterintuitive suggestion to managers that the joint conditions of high opportunism and high technology uncertainty indeed prime the relationship for the rise of coopetition, provided that managerial efforts are made to somewhat increase the level of interdependence in the relationship. Originality/value Despite the growing number of studies on coopetition, research still lacks knowledge about the antecedents and the conditions of inter-organizational coopetition, and this study aims to fill this gap.

Key training practice indicators for optimal site supervisors’ utilisation in construction firms

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Irewolede Aina Ijaola ◽  
Godwin Iroroakpo Idoro ◽  
Michael Gbolagade Oladokun
Keyword(s):  
Factor Analysis ◽  
Construction Projects ◽  
Future Research ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Construction Firms ◽  
Site Supervisors ◽  
Optimal Site ◽  
Training Practice

Purpose The skills and knowledge of site supervisors play an important role in the outcome of construction projects. Evidence gleaned from the literature indicates that poor performance of construction projects remains a central concern for stakeholders in the construction sector. This suggests that the site supervisor’s training is important in the construction project outcomes. Various training programmes are available for site supervisors, yet construction firms are not satisfied with them. The purpose of this study is to determine the key training practice indicators for optimal site supervisor’s usage in construction firms. Design/methodology/approach This study adopts a cross-sectional survey research design. In the approach, exploratory factor analysis and confirmatory factor analysis were used to determine the key training practice indicators for site supervisors. Data were collected from 218 construction site supervisors using a questionnaire. Findings Findings show that training practices are a multidimensional concept consisting of training needs assessment, training delivery, training evaluation and transfer. From the 50 training practice variables, this study establishes 12 key training practice indicators for training site supervisors in construction firms. Research limitations/implications Future research should adopt a longitudinal survey for examining training practices in construction firms. Practical implications The identified key training indicators can inform the policies and practices used in the training of site supervisors. Originality/value This study contributes to knowledge by establishing 12 significant training practice indicators for optimal site supervisors’ usage in construction firms.

Climatic conditions and the resilience of buildings along Lagos coastline

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Olajide Julius Faremi ◽  
Oluranti Olupolola Ajayi ◽  
Kudirat Ibilola Zakariyyah ◽  
Olumide Afolarin Adenuga
Keyword(s):  
Steel Corrosion ◽  
Extreme Rainfall ◽  
Climatic Conditions ◽  
Primary Data ◽  
Future Research ◽  
Coastal Zones ◽  
Cross Sectional Survey ◽  
Prevalence Index ◽  
Cross Sectional ◽  
Content Type

PurposeThe study investigates the extent to which defects in coastline buildings are influenced by the climatic conditions within the coastal zones.Design/methodology/approachThe study conducted both desk study and field survey. The primary data for the study were collected through a cross-sectional survey of facilities and maintenance managers of randomly selected coastline buildings. Of the 120 self-administered structured questionnaires, 102 were successfully retrieved representing an 85% response rate. Data collected were analysed using charts, relative prevalence index and Spearman's rho correlation visualization technique.FindingsSaltwater intrusion, ocean overflow, extreme rainfall, debris flow, floods and droughts are the prevalent climatic conditions along the coastline. Steel corrosion, foundation settlement, spalling of concrete and fading of finishes are prevalent defects in coastline buildings. The result shows a positive significant correlation between climatic conditions and defects in coastline buildings.Research limitations/implicationsThe study compliments literature on buildings resilience and maintenance management, and also provides a basis for streamlining future research on coastline buildings.Practical implicationsThe results provide information on climatic conditions and prevalent defects that should be considered during the design and construction of coastline buildings. The information provided could assist construction stakeholders in improving the resilience of coastline buildings.Originality/valueThe study established that coastline buildings are vulnerable to a rapid rate of defect and deterioration which threatens the sustainability of coastline cities. It suggests measures that could improve the resilience of the elements and components of coastline buildings and consequently enhance the safety of life and property, and improve the physical and economic performance of coastline buildings.

Self-control at work: its relationship with contextual performance

2015 ◽  
Vol 30 (4) ◽  
pp. 406-421 ◽  
Author(s):  
Benjamin J. de Boer ◽  
Edwin A. J. van Hooft ◽  
Arnold B. Bakker
Keyword(s):  
Organizational Citizenship Behavior ◽  
Contextual Performance ◽  
Self Control ◽  
Work Behavior ◽  
Self Report ◽  
Proactive Coping ◽  
Citizenship Behavior ◽  
Future Research ◽  
Content Type ◽  
Personal Initiative

Purpose – Individuals differ in their levels of self-control. Trait self-control has been found to relate positively to desirable and negatively to undesirable behaviors in contexts like physical health, academic performance, and criminality. The purpose of this study is to examine the relevance of trait self-control in work-settings. The authors distinguished between two types of self-control, stop-control (inhibitory control) and start-control (initiatory control), and tested their differential validity in predicting contextual performance. Design/methodology/approach – In two independent employee samples, stop-control, start-control, organizational citizenship behavior (OCB), personal initiative, and proactive coping were measured. Counterproductive work behavior (CWB) was added in Study 2. Findings – Results showed that only start-control was positively related to OCB, personal initiative, and proactive coping. Both stop-control and start-control were negatively related to CWB. Research limitations/implications – Findings support the validity of distinguishing between stop-control and start-control, suggesting that self-control theory and models should be refined to incorporate this distinction. Limitations include the correlational design and self-report measures. Although results were similar across two independent studies, future research is needed to test the generalizability of the conclusions in other settings, using non-self-report data. Practical implications – The distinction between stop-control and start-control may help organizations in selecting staff and assigning tasks. Originality/value – The present research introduces the distinction between two conceptually different types of self-control (stop-control and start-control), demonstrating their relevance to work-related behavior.

Flexibility, collaboration and relationship quality in the logistics service industry

2018 ◽  
Vol 30 (3) ◽  
pp. 555-570 ◽  
Author(s):  
Shihyu Chou ◽  
Chi-Wen Chen ◽  
Ya-Ting Kuo
Keyword(s):  
Relationship Quality ◽  
Structural Equation ◽  
Service Industry ◽  
Service Providers ◽  
Equation Modeling ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Logistics Service ◽  
Antecedents And Consequences

PurposeThe purpose of this paper is to examine the relationship between competitive capabilities, including flexibility and collaboration between logistics service providers (LSPs) and their customers, and relationship quality, as measured by trust, dependence and commitment.Design/methodology/approachA total of 309 logistics managers were invited to participate in this study and structural equation modeling was performed to analyze the measurement and structural models.FindingsThe results show that both flexibility and collaboration positively influence trust and dependence. Moreover, dependence does not appear to influence commitment. Finally, the authors hypothesize and find that trust plays an important role in the research model and positively increase commitment.Research limitations/implicationsThe main limitation of this study is that this study used a cross-sectional survey approach to collect data on all research variables. Compared with longitudinal data, cross-sectional data might not be able to demonstrate completely the temporal sequence of the antecedents and consequences, which might result in spurious cause-effect inferences.Practical implicationsThe findings offer several important implications for LSPs. First, the findings imply that LSPs need to make their customers want to share useful information related to operations and logistics. Second, flexibility plays an important role in forming customers’ trust in logistics service industry.Originality/valueLittle research has been done on combining a resource-based view (RBV) and relationship marketing (RM) together in logistics service context. Therefore, this study advances the RBV and RM and adds value to the literature by demonstrating the applicability of the observed relationships among LSPs.

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