The ex/inclusion paradox in heritage management: the Mobarak mosque in The Hague

PurposeIn the field of critical heritage studies, it has often been argued that a more inclusive and participatory heritage management approach neutralises differences and can contribute to a more contemporary, plural, democratic and inclusive notion of heritage. Yet, the needs and aspirations of those assumed being excluded from heritage making are not always taken into account, because the analysis and critique often focussed on the dominant heritage discourses, organisations and institutions. This paper conceptualises heritage from below and explores and reconceptualises how subdominant notions of heritage relate to dominant, institutionalised conceptualisations of heritage.Design/methodology/approachBased on a case study of the Mobarak mosque in The Hague, the authors present the multiplicity of subdominant conceptualisations of heritage, the ways heritage is (expected to be) recognised and represented by the community and the complexity of issues of social inclusion/exclusion.FindingsThe authors conclude that inclusive and/or participatory heritage management practices are inclusive in name only when the needs and aspirations of those seemingly being “excluded” are not fully understood and taken into account.Originality/valueA binary heritage/non-heritage framework, the authors argue, is limited to understand matter that matters. Also the authors find that the assumption that there is a growing desire among local community groups to include their histories and related materialities as heritage in the dominant heritage discourse should be challenged.

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Buffering Borobudur for socio-economic development

Journal of Cultural Heritage Management and Sustainable Development ◽

10.1108/jchmsd-11-2013-0049 ◽

2015 ◽

Vol 5 (2) ◽

pp. 130-150 ◽

Cited By ~ 3

Author(s):

Masanori Nagaoka

Keyword(s):

Management Practices ◽

Local Community ◽

Buffer Zone ◽

Heritage Management ◽

Empirical Literature ◽

Literature Study ◽

Buffer Zones ◽

Management Planning ◽

Content Type ◽

Group Interviews

Purpose – The purpose of this paper is to demonstrate that there was a non-Eurocentric approach being attempted at Borobudur in the 1970s and 1980s. From the case of Borobudur, this research aims to provide lessons for better management practices by clarifying the development of the buffer zone concept and its potential impact on communities. Design/methodology/approach – The paper will examine an empirical literature study using topographic maps, contracts between Governments of Indonesia and Japan, documents concerning the Park Project and local newspapers as well as a sequence of one-to-one and group interviews with the key persons who were involved in the Park Project including villagers at Borobudur. Findings – The development of the Borobudur Archaeological Park began in 1979 and marks an important shift in thinking about buffer zones from a monument-centric approach to the consideration of the wider context and approaches to community participation in the context of international heritage management. Originality/value – There has not yet been a detailed study concerning the progression of the Borobudur Park establishment and implementation of the buffer zone concept per se, and its impact on local community members. Furthermore, crucial management planning documents for the establishment of the Borobudur Archaeological Park have yet to be analysed by scholars. One of the documents is entitled the Updated Former Plans and Schematic Design for Borobudur and Prambanan National Archaeological Parks Project (Updated Plan). The Updated Plan is in principle not disclosed to the public and can only be viewed with permission of the Indonesian authorities thereby lessening opportunities for research to be undertaken on how the Japan International Cooperation Agency Master Plan was modified and the Park Project was executed in the 1970s and 1980s. The author opportunely received permission to access to the Updated Plan by the authorities on 23 November 2012, which made this study possible to pursue.

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Heritage values and legal rules

Journal of Cultural Heritage Management and Sustainable Development ◽

10.1108/jchmsd-07-2016-0044 ◽

2017 ◽

Vol 7 (3) ◽

pp. 345-363 ◽

Cited By ~ 3

Author(s):

Jeremy C. Wells ◽

Lucas Lixinski

Keyword(s):

Regulatory Framework ◽

Participatory Action ◽

Content Type ◽

Legal Rules ◽

Regulatory Frameworks ◽

Heritage Studies ◽

Decision Making Processes ◽

Critical Heritage ◽

Fundamental Shift ◽

New Framework

Purpose Existing regulatory frameworks for identifying and treating historic buildings and places reflect deference to expert rule, which privileges the values of a small number of heritage experts over the values of the majority of people who visit, work, and reside in historic environments. The purpose of this paper is to explore a fundamental shift in how US federal and local preservation laws address built heritage by suggesting a dynamic, adaptive regulatory framework that incorporates heterodox approaches to heritage and therefore is capable of accommodating contemporary sociocultural values. Design/methodology/approach The overall approach used is a comparative literature review from the fields of heterodox/orthodox heritage, heterodox/orthodox law, adaptive management, and participatory methods to inform the creation of a dynamic, adaptive regulatory framework. Findings Tools such as dialogical democracy and participatory action research are sufficiently pragmatic in implementation to envision how an adaptive regulatory framework could be implemented. This new framework would likely require heterodox definitions of law that move beyond justice as a primary purpose and broaden the nature of legal goods that can be protected while addressing discourses of power to benefit a larger group of stakeholders. Practical implications The authors suggest that an adaptive regulatory framework would be particularly beneficial for architectural and urban conservation planning, as it foregrounds considerations other than property rights in decision-making processes. While such a goal appears to be theoretically possible, the challenge will be to translate the theory of an adaptive regulatory framework into practice as there does not appear to be any precedent for its implementation. There will be issues with the need for increased resources to implement this framework. Originality/value To date, there have been few, if any, attempts to address critical heritage studies theory in the context of the regulatory environment. This paper appears to be the first such investigation in the literature.

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Community perception of heritage values regarding a global monument in Ghana: Implications for sustainable heritage management

Journal of Humanities and Applied Social Sciences ◽

10.1108/jhass-01-2021-0010 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Justice Mensah

Keyword(s):

Local Community ◽

Economic Benefits ◽

Heritage Management ◽

Local People ◽

Inclusive Development ◽

Content Type ◽

Heritage Sites ◽

Heritage Site ◽

The People ◽

Limited Opportunity

Purpose Scholarly discourses regarding heritage values for sustainable heritage management abound in heritage literature but appear elitist as they tend to exclude the perspectives of the people at the lower echelons of society. The study explored the values ascribed to a global heritage monument by the people living around a global heritage site in Ghana and the implications of their perceptual values for sustainable heritage management. Design/methodology/approach This study used the qualitative design. It was guided by Costin’s heritage values, community attachment theory and values-based approach to heritage management. Data was gathered from the local people living close to the heritage site, and the staff of Museums and Monuments Board at the heritage site. Data were gathered through focus group discussions and in-depth interviews and analysed using the thematic approach and most significant stories. Findings The results revealed that the local people were aware of the economic, aesthetic, historic, symbolic and informational values of the heritage monument but showed little attachment to the monument. The main reasons for the low attachment were the limited opportunity for them to participate in the management of the monument, and the limited opportunity for direct economic benefits from the heritage asset. Research limitations/implications A comprehensive understanding of heritage monument management that reflects the perspectives and values of the local people is imperative. Practical implications United Nations Education, Scientific and Cultural Organisation and Ghana Museums and Monuments Board could consider a more community-inclusive heritage management framework that takes cognizance of local values and perspectives to ensure sustainable heritage management and development. Social implications The values and perspectives of the local community matter in heritage management. The heritage authorities need to engage more with the community people and educate them on the best practices regarding the sustainable management of World Heritage Sites. Originality/value This paper argues that the management of global heritage sites should not be elitist in orientation and character. It should respect the principle of community participation for inclusive development.

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Managing records and archives in a Hong Kong school: a case study

Records Management Journal ◽

10.1108/rmj-02-2017-0004 ◽

2018 ◽

Vol 28 (2) ◽

pp. 204-216 ◽

Cited By ~ 3

Author(s):

Eric C.K. Cheng

Keyword(s):

Decision Making ◽

Hong Kong ◽

Management Practices ◽

Management Approach ◽

Record Management ◽

Records Management ◽

Top Down ◽

Bottom Up ◽

Content Type

Purpose This study aims to explore the principles and practices for managing records with the lens of functional analysis and knowledge management by using a case study that focuses on the experience of implementing records management at a public high school in Hong Kong. Design/methodology/approach A single case study is chosen as the research method for this paper. A series of qualitative interviews and documentary analysis were used to collect and triangulate the qualitative data. Findings The results show that the case school adopted a hybrid top-down and bottom-up approach to record management, facilitate decision-making and manage knowledge. The school adopted the taxonomy provided by the quality assurance framework as the functional classification in a digital archive in the records management system. Practical implications This study provides a set of taxonomy and a hybrid top-down and bottom-up approach to schools for ensuring that accurate information of all school activities is kept and can facilitate an effective and evidence-based, decision-making process. Social implications Identifying taxonomy and management practices for effective documentation in public schools can support planning, assist with organising the continuity of improvement plans and increase reporting and accountability to society. Originality/value This study offers a taxonomy and management approach to the literature of records management and the practices for promoting and improving records management in school.

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Who Will Own This Site?: Managing Resources and Expectations on the Historical Site of Sekaran

Digital Press Social Sciences and Humanities ◽

10.29037/digitalpress.44360 ◽

2020 ◽

Vol 4 ◽

pp. 00013

Author(s):

Manggala Ismanto ◽

Siti Zurinani ◽

Andi Azmi ◽

Syahrul Hindarto

Keyword(s):

Qualitative Research ◽

Cultural Heritage ◽

Local Community ◽

Deep Understanding ◽

Heritage Management ◽

Visual Texts ◽

A Site ◽

Heritage Discourse ◽

The Relationship ◽

Empirical Material

Managing cultural heritage is a challenge for stakeholders. To manage a site, collaboration from various actors is needed to ensure the perspectives of each party can be conveyed, heard, and accommodated. The discovery of a new historical site called Sekaran in Sekarpuro Village, Malang Regency which has high cultural and historical values is a momentum to explore the relationship and negotiation of interests between cultural heritage management authorities and the local community. To see this phenomenon, researchers used the concept of "inclusive heritage discourse" (Kisić, 2013). This approach provides a discourse alternative to the management of cultural heritage, better known as authorization-based management, both by state and expert. Through IHD disharmony (dissonance) present from various actors is considered and understood as the entrance to negotiations to produce a framework for managing cultural heritage in a participatory manner. This study uses a qualitative approach with ethnographic methods. Qualitative research includes a collection process that varies from empirical material, including case studies, personal experience, life stories, interviews, texts, observation, and visual texts (Denzin & Lincoln, 2005). In qualitative research, researchers are expected to interpret the phenomena faced to gain a deep understanding. <o:p></o:p>

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Heritage and the Use of the Past in East Africa

Oxford Research Encyclopedia of African History ◽

10.1093/acrefore/9780190277734.013.135 ◽

2018 ◽

Cited By ~ 1

Author(s):

John Giblin

Keyword(s):

20Th Century ◽

21St Century ◽

Cultural Production ◽

Heritage Management ◽

Eastern Africa ◽

Political Elites ◽

Early 21St Century ◽

The Past ◽

Heritage Studies ◽

Critical Heritage

This article outlines historical and ongoing uses of the past and academic heritage research into those activities within eastern Africa. The use of the past will be discussed as a deep historical practice in the area that is the EAC in the 21st century, demonstrating how political elites have constructed versions of the past to suit contemporary and future aims for hundreds of years. Then there is an outline of the colonial introduction of formalized Western heritage institutions and legislation in the early 20th century, the subsequent nationalization of these in the mid-20th century, and the late-20th- and early-21st-century internationalization of heritage. These overviews are followed by a discussion of different approaches to heritage research including early studies of museums, traditions, heritage management, archaeological introspections, and more recent “critical heritage studies,” which interrogate the use of the past as a form of cultural production.

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A bottom-up approach for cultural tourism management in the old city of As-Salt, Jordan

Journal of Cultural Heritage Management and Sustainable Development ◽

10.1108/jchmsd-07-2015-0027 ◽

2017 ◽

Vol 7 (1) ◽

pp. 91-106 ◽

Cited By ~ 1

Author(s):

Monther M. Jamhawi ◽

Zain A. Hajahjah

Keyword(s):

Cultural Tourism ◽

Heritage Management ◽

Urban Life ◽

Assessment Process ◽

Management Approach ◽

Bottom Up ◽

Content Type ◽

Tourism Management ◽

Old City ◽

The City

Purpose The purpose of this paper is to present a “bottom-up approach” for cultural tourism management in the old city of As-Salt in Jordan. The city of As-Salt has unique historic buildings that represent Jordan’s traditional urban life; however, it is rarely promoted in the tourism map of Jordan. Design/methodology/approach This paper assessed the existing local policies and strategies dealing with the case of As-Salt, and reviewed some other international and regional case studies. The method adopted included semi-structured interviews and designated questionnaires directed to the most relevant stakeholders and visitors. The assessment process depended on “Integrated Cultural Heritage Management Approach” in order to identify the parameters that needed to be considered while planning for a sustainable management approach in the city. Findings The results showed many managerial problems and gaps in dealing with the core of the city as a tourist attraction. Results and recommendations mainly relied on the need for an entity to be an official umbrella to guide the relationship between heritage protection and tourism development in the city. A new scenario of tourist itineraries in the city is presented with new idea of developing cultural events and activities. Originality/value No similar prior studies were carried out in As-Salt that are tackling this subject. And it is hoped that this approach will lead and guide other similarly situated destinations as they develop plans and approaches for their cities.

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The effects of local culture on hospital administration in West Sumatra, Indonesia

Leadership in Health Services ◽

10.1108/lhs-01-2016-0001 ◽

2017 ◽

Vol 30 (1) ◽

pp. 59-67 ◽

Cited By ~ 2

Author(s):

Rima Semiarty ◽

Rebecca Fanany

Keyword(s):

Health Care ◽

Management Practices ◽

Local Community ◽

Hospital Staff ◽

Local Culture ◽

Senior Administrators ◽

Content Type ◽

Hospital Leadership ◽

Conflicting Demands ◽

West Sumatra

Purpose Problems in health-care leadership are serious in West Sumatra, Indonesia, especially in hospitals, which are controlled locally. The purpose of this paper is to present the experience of three hospitals in balancing the conflicting demands of the national health-care system and the traditional model of leadership in the local community. Design/methodology/approach Three case studies of the hospital leadership dynamic in West Sumatra were developed from in-depth interviews with directors, senior administrators and a representative selection of employees in various professional categories. Findings An analysis of findings shows that traditional views about leadership remain strong in the community and color the expectations of hospital staff. Hospital directors, however, are bound by the modern management practices of the national system. This conflict has intensified since regional autonomy which emphasizes the local culture much more than in the past. Research limitations/implications The research was carried out in one Indonesian province and was limited to three hospitals of different types. Practical implications The findings elucidate a potential underlying cause of problems in hospital management in Indonesia and may inform culturally appropriate ways of addressing them. Originality/value The social and cultural contexts of management have not been rigorously studied in Indonesia. The relationship between local and national culture reported here likely has a similar effect in other parts of the country.

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Social intrapreneurship at Natura

Emerald Emerging Markets Case Studies ◽

10.1108/eemcs-01-2013-0009 ◽

2014 ◽

Vol 4 (6) ◽

pp. 1-21

Author(s):

Elisa de Resende Alt ◽

Heiko Spitzeck

Keyword(s):

Traditional Knowledge ◽

Social Inclusion ◽

Local Community ◽

Social Innovation ◽

Subject Area ◽

Product Line ◽

Community Relations ◽

Shared Value ◽

Content Type

Subject area Innovation and Intrapreneurship. Study level/applicability MSc, MBA and Executive Education Programmes. Case overview The case on Priscila Matta focuses on the role of social intrapreneurship and social inclusion at Natura, the largest cosmetics company in Brazil and a corporate responsibility leader. Centred in the complexity stemming from dealing with a local community which supplies key ingredients to the Ekos product line, the company's most prominent and innovative brand, it illustrates the difficulties of establishing inclusive forms of business with a traditional community in the northeast of Brazil. Ekos builds on the rich Brazilian biodiversity and traditional knowledge. Brazilian law requires Natura to share the benefits obtained from the access to genetic heritage and associated traditional knowledge with those communities who supply such resources. Implicitly, the case focuses on the role of the social intrapreneur – Priscila Matta – and how she navigated corporate politics to structure the company's community relations. The case demonstrates the difficulties of social intrapreneurs who aim to create sustainable innovations to execute shared value strategies. Expected learning outcomes The case has the following four learning objectives: to illustrate best practices in intrapreneurial activities that aim to create shared value – in this case, value for Natura and for the community; to define the role and characteristics of social intrapreneurs – people inside big corporations who drive sustainable innovation; to discuss obstacles the corporate environment presents in the process of social innovation; and to illustrate how individuals within companies can implement a shared value strategy. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email [email protected] to request teaching notes.

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Education policies and organizational structures in Argentinian secondary schools

International Journal of Educational Management ◽

10.1108/ijem-04-2015-0040 ◽

2016 ◽

Vol 30 (6) ◽

pp. 913-928

Author(s):

María Eugenia Vicente

Keyword(s):

Secondary School ◽

Secondary Schools ◽

Social Inclusion ◽

Management Practices ◽

First Grade ◽

Educational Institutions ◽

Education Policies ◽

Educational Management ◽

Institutional Practices ◽

Content Type

Purpose – The purpose of this paper is to review the link between public education policies and institutional practices in Argentina throughout history and today. Design/methodology/approach – The methodology used is in line with socio-educational management studies oriented to analyse educational practices qualitatively from an institutional perspective. Findings – The review allows a wider discussion about the characteristics of the traditional organizational structure in relation to the rules, order, purposes and homogeneity of educational institutions. Furthermore, the paper shows there are some experiences and practices developed nowadays in Argentinian secondary schools that constitute a guide for social inclusion. Research limitations/implications – Throughout Argentina’s education history, secondary school has supported its policies on a bureaucratic institutional structure rationally oriented to serving interests of a minority. Today, social inclusion policies and compulsory secondary schooling are presented as an opportunity to democratize the management of educational institutions. Practical implications – In the early 2000s, the education system in Argentina kept a traditional bureaucratic structure based on a selective education policy. In this regard, statistics are quite revealing as regards the degree of social exclusion in secondary school: only 11 per cent of the students that begin first grade, finish secondary school. In 2006, after the enactment of the compulsory secondary education law, educational management is faced with the challenge to renew its institutional practices in order to make inclusion feasible. In this sense, the paper shows that secondary schools are implementing certain management practices aimed at achieving greater social inclusion. Originality/value – The paper focuses on the notion that the characteristics of management practices are related to the social interests of education policies. In this sense, the educational management of Argentinian secondary schools is undergoing a process of transformation from traditional selective practices towards more inclusive practices.

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