Application of living book service – a brief analysis of cases in Southwest University library

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nan Li
Keyword(s):  
Life Experiences ◽  
University Libraries ◽  
Content Type ◽  
Face To Face ◽  
Existing Problems ◽  
University Library ◽  
Practical Research ◽  
Real Person ◽  
The University ◽  
Relationship Of

PurposeThis paper aims to strengthen the cultural communication and educational function of the library, bringing newspirits and vitality into the development of the librarianship.Design/methodology/approachIn this paper, the practical research on the living book service in university libraries has given concrete cases, the existing problems are analyzed in detail and some suggestions for improvement are extracted when putting forward, which can be used as the reference and be corrected by colleagues and related scholars in the same field.FindingsThere have been many research results on the topic of living book service, but there are few ones with promotional function. Living book service not only satisfies the readers' curiosity and enables them to obtain knowledge and experience they need, but also establishes a good relationship of communication and understanding between “Real Person Books” and readers. It resonates by face-to-face discussion of different life experiences, living experiences or beliefs, and it is also an innovation of the traditional library service mode.Originality/valueBrand activities are taken as examples, and some thoughts and enlightenment on the living book service in the university library are put forward, helping us to better understand and evaluate the library activities.

Factors influencing collection development process at the University of Nairobi Library

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Grace Wambui Kamau ◽  
Aggrey Luyiya Elegwa
Keyword(s):  
Development Policy ◽  
Development Process ◽  
Research Output ◽  
Background Information ◽  
Collection Development ◽  
University Libraries ◽  
Content Type ◽  
University Library ◽  
Factors Influencing ◽  
The University

PurposeThe purpose of this study was to investigate the factors influencing the collection development process at the University of Nairobi library and suggest ways for improvement.Design/methodology/approachA qualitative approach was employed to collect, analyze and interpret data from collection development librarians at the University of Nairobi purposively selected. Data were collected through structured interviews and documentary review. Data were analyzed using content analysis and descriptive statistics.FindingsThe study established that the library has a written collection development policy which was revised in 2014 and is strictly adhered to. However, the policy has a gap on the role of faculty as stakeholders in the selection process. In addition, the criteria for selection are not explicitly stated. Findings also indicate that budget allocation, collection development policy, user demands, quality of staff, library consortium and the Public Procurement and Asset Disposal Act of 2015 influence the collection development process at the University of Nairobi Library.Research limitations/implicationsThe study was conducted in one public university library in Kenya. However, the findings may be applicable in similar university libraries in the country.Practical implicationsThe findings of this study may benefit students and faculty in the University of Nairobi from improved collection development process that would ensure that their information needs are met in a timely manner. This would lead to improved research output by students and faculty and ultimately improved research output by the university. University library management may also benefit in improving the collection development process, thereby making it more economical. The findings may also be useful in decision-making and policy development on matters pertaining to collection development at the University of Nairobi and other universities. Furthermore, the findings may be used by researchers to provide context and background information for future research on collection development in public universities locally and regionally.Originality/valueThis paper fulfills the need to make the collection development process in university libraries more efficient by proposing ways of addressing the challenges experienced.

scholarly journals The mobile future of university libraries and an analysis of the Turkish case

2017 ◽  
Vol 118 (3/4) ◽  
pp. 120-140 ◽  
Author(s):  
Gulcin Kubat
Keyword(s):  
Mobile Devices ◽  
Mobile Technology ◽  
Instant Messaging ◽  
The Internet ◽  
Library Services ◽  
University Libraries ◽  
Content Type ◽  
University Library ◽  
The Future ◽  
The University

Purpose The purpose of this study is to search for any evidence for university libraries that are accessible by mobile technology in Turkey as relevant models of the future; having regard to the fact that smartphones will very soon become the standard means by which the internet is accessed, and the rates of connection from mobile devices will supersede those which are computer-based. Design/methodology/approach In the study, both domestic and foreign literature surveys were undertaken to determine which mobile library services are offered in university libraries. Thirty random central libraries of both private and state universities were selected from across the seven regions of Turkey. To gather data, a 26-question electronic survey was generated and e-mailed to the library managers. The questions were based on findings regarding the mobile library services provided by university libraries around the world. Findings By examining the survey results, it was determined that Turkish university libraries utilise a comparable level of mobile technology and demonstrate a similar level of care with regard to the services they offer. There are mobile sites (separate sites or mobile sites as applications), mobile library catalogues, short messaging services, chat rooms, consultations via instant messaging tools, mobile device-lending services, and augmented reality and QR code applications. Research limitations/implications In Turkey, the structures of university libraries operate under variable conditions because of the lack of established standards. This causes negative results for the delivery of library services. For this reason, university library standards should be set practicable as soonas reasonable, considering the social/economic and cultural structure of the country. Practical implications Owing to the transformative effect technology and the internet have had on services information and communication technologies, infrastructure has been added as a sixth element to the five traditional library items, namely, building budget personnel collection and users. Globalisation through the web has resulted in the individualisation of services and the slogan content is king has been changed to the customer experience is king. Fundamental library services are being adapted to allow mobile technology access, and this approach best reflects the new slogan. Therefore, the university library of the future may well be the one entirely based on mobile technology. Social implications Mobile devices lead to new forms of engagement with student learning; so academic libraries are expected to be strong partners in the teaching and learning processes of their institution. Originality/value The hypothesis of this study is that a university library accessible by mobile technology will be the model of the future, and its purpose is to search for any evidence for which the university libraries in Turkey are prepared to meet this challenge. This study is also meaningful because there have not been any study of Turkish university libraries in terms of mobile library services to users. This paper is the first time that a comprehensive study has been made of current mobile technology-based services, and is also the first comparison of the applications in Turkish university libraries. Additionally, paper synthesises developments and provides suggestions for the future.

scholarly journals New normal and library services in Indonesia: a case study of university libraries

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Arda Putri Winata ◽  
Raisa Fadelina ◽  
Sulistyo Basuki
Keyword(s):  
Design Methodology ◽  
Library Services ◽  
University Libraries ◽  
New Normal ◽  
Content Type ◽  
University Library ◽  
Almost All ◽  
The University ◽  
Appropriate Practices

Purpose This paper aims to share the activities of library services in the new-normal era. The paper describes libraries’ circumstances since their reopening in early June 2020. Furthermore, it provides details on how libraries have adopted several most appropriate practices changing physical to online services. Design/methodology/approach This paper describes various university library services in Indonesia in the new-normal era by using literature and documentary reviews as the approaches. The data were primarily collected from webpages, blogs, social media, newsletters and specific journals organized by university libraries. The survey was carried out by involving 126 university librarians incorporated in the University Libraries Forum. It highlighted the current conditions of university libraries and the most appropriate practices of library services in the new-normal era. Findings The most appropriate practices of university library services in the new-normal era are provided. Libraries in Indonesia have experienced a service transformation implementing the COVID-19 health protocols. Likewise, almost all university library services became virtual. Accordingly, there were several challenges faced by librarians and users in carrying out virtual activities in the library. Originality/value This paper provides a great value for libraries in responding to COVID-19 and those starting to reopen. It reveals the most appropriate library service practices and challenges in the new-normal era, which are useful for current and future insight development.

Knowledge management framework to the university libraries

2016 ◽  
Vol 37 (4/5) ◽  
pp. 221-236 ◽  
Author(s):  
Roberta Moraes de Bem ◽  
Christianne Coelho de Souza Reinisch Coelho ◽  
Gertrudes Aparecida Dandolini
Keyword(s):  
Knowledge Management ◽  
Complex Adaptive System ◽  
Point Of View ◽  
International Standards ◽  
University Libraries ◽  
Content Type ◽  
Knowledge Resources ◽  
Management Framework ◽  
University Library ◽  
The University

Purpose – The purpose of this paper is to propose a knowledge management framework for university libraries (named GC@BU). The framework consists of three modules: knowledge management coordination; knowledge resources; and learning commons, and uses as theoretical assumptions the design of an university library (developed for the context of the framework), the standards for libraries in higher education of the Association of College and Research Libraries (ACRL) and the characterization of the university library as a complex adaptive system (CAS). Design/methodology/approach – This framework was structured by a literature review and based on models, methodologies and existing frameworks, being afterwards evaluated through focus groups composed of managers of university libraries, resulting in an enhanced version. Findings – After evaluation, the GC@BU framework showed to be easy to apply in the context for which it was created (university libraries). It is noteworthy that in addition to the knowledge management application, the GC@BU reinforces the importance of concerning for the quality and the services, since it uses as a parameter the standards of the ACRL. In addition, the perspective used to characterizing university libraries (as CASs) was well accepted by the tool evaluators. Research limitations/implications – The proposed framework is focussed on university libraries, but its use in other contexts should not be dismissed as long as the manager makes the necessary adjustments for this purpose. Practical implications – Since knowledge management is an intangible element, its application and benefits are not easy to conceive. This tool provides the implementation of knowledge management in university libraries, and knowledge is considered from different approaches (from the user, the collaborator, the library collection). Besides, the tool is arranged so (in modules and verification criteria) as to allow the manager to administer the library as a whole, from the point of view of knowledge management. Originality/value – This study is considered innovative and applicable on the global stage of university libraries, because despite being evaluated by Brazilian managers it uses international standards and has a strong ability to adapt to different contexts.

Construction of higher education knowledge map in university libraries based on MOOC

2019 ◽  
Vol 37 (5) ◽  
pp. 811-829 ◽  
Author(s):  
Yazhong Deng
Keyword(s):  
Higher Education ◽  
Knowledge Base ◽  
Information Service ◽  
Personalized Learning ◽  
Information Services ◽  
Knowledge Map ◽  
University Libraries ◽  
Content Type ◽  
University Library ◽  
The University

Purpose The purpose of this study was to establish a massive online open course (MOOC)-based map of higher education knowledge and apply it to university libraries. It hoped to provide more targeted and personalized learning services for every learner. Design/methodology/approach In this study, MOOC and university library information services were outlined, the development status of MOOC at home and abroad and the development of university library information services were introduced, and the necessity and significance of MOOC in developing information services in university libraries were analyzed. What is more, the knowledge map of university libraries was explored. The four modules include the construction of data sets, the identification of related entities from plain text, the extraction of entity relationships and the practical application of knowledge maps. For the logical relationship of the course, a combination of knowledge base and machine learning was adopted. In the knowledge map application module, the knowledge map was visualized. Aiming at the generation of personalized learning scheme, a prior data set was constructed by means of the knowledge base. The original problem was considered as a multi-classification problem. K-nearest neighbor classifier divided all courses into four academic years to obtain all courses. According to the course stage, the personalized learning scheme of some majors in higher education was obtained. Findings The experiment showed that it was feasible to apply the higher education knowledge map based on MOOC to university libraries. In addition, it was effective to divide the course into four stages by classifier. In this way, the specific professional training program can be obtained, the information service of the university library can be improved, and the accuracy and richness of the entire learning program can be increased. Research limitations/implications Due to the limitations of conditions, time and other aspects, there were not many opportunities to visit the field library, which led to limited level and imperfect research. There were many proper nouns and professional terms in foreign references, but my English translation ability was limited. The relevant investigation on foreign studies may not be detailed and comprehensive enough, and the analysis and induction of influencing factors of university library information service may not be rigorous and concise enough. Practical implications As the base of university information dissemination, the university library is the source of knowledge. At the same time, it is also the temple of students’ independent learning and the media of mainstream culture and improving its own information service level is also in line with the trend of The Times. Under this background, this research studied the influence of MOOC on university library information service and focused on the challenges and opportunities faced by university library information service in the MOOC environment, so as to continuously improve its cultural serviceability and better serve teachers and students. Originality/value Since the birth of MOOC, they have exerted great influence and enlightenment on universities and relevant educational institutions within a few years. European and American universities take an active part in the construction of the MOOC platform and explore how to make better use of the library to build MOOC resources in practice. It is also a hot topic for university libraries to participate in the construction of MOOC information resources. Therefore, the study of this topic has both theoretical and practical significance.

Marketing information resources and services on the web

2014 ◽  
Vol 32 (5) ◽  
pp. 742-759 ◽  
Author(s):  
Md. Anwarul Islam ◽  
Muhammad Jaber Hossain
Keyword(s):  
Current Status ◽  
University Libraries ◽  
Content Type ◽  
University Library ◽  
Personal Experiences ◽  
Library Resources ◽  
Parent Institution ◽  
Marketing Information ◽  
Library Websites ◽  
The University

Purpose – The purpose of this study is to address and analyse the current status of university library websites in Bangladesh. Particularly, it is focused on all universities accredited by the University Grants Commission (UGC) of Bangladesh. The purpose of this paper is to describe the marketing initiatives taken by university libraries to promote collection and services to their clientele. Design/methodology/approach – For this study, university library websites were examined using a checklist of criteria developed from earlier studies and present websites. A total of 57 university library websites were examined and most of the websites were visited at least two times during the assessment, which started by checking the availability of direct and non-direct links from the home page of the parent institution followed by website assessment against the checklist. The paper also draws upon the authors’ personal experiences and observations. Findings – The study identified that the websites are not fully utilized for marketing library resources and services, and that university libraries are not maximizing their promotional activities. A majority of libraries did not make any effort to provide online literacy courses, live support, copyright documents, online user surveys, networking, and so on. Research limitations/implications – The study is limited to Bangladeshi university libraries and generalization to others is to be cautioned, but there are important lessons to be learned. Practical implications – This paper will be helpful to libraries planning to implement a marketing strategic plan to improve outreach to users and enhance the image of the library. Originality/value – The present study is new in Bangladesh and reveals several marketing strategies that may be useful to other academic libraries.

Application of usage statistics for assessing the use of e‐journals in University of Hyderabad

2011 ◽  
Vol 29 (6) ◽  
pp. 751-761 ◽  
Author(s):  
V.J. Suseela
Keyword(s):  
Decision Making ◽  
Cost Benefit ◽  
Academic Community ◽  
University Libraries ◽  
Log Data ◽  
Content Type ◽  
Actual Usage ◽  
University Library ◽  
True Value ◽  
The University

PurposeThe paper seeks to emphasize the necessity of evaluating the library resources in terms of their quality, cost benefit and usefulness.Design/methodology/approachIn the context of subscribing to the latest e‐journal databases in university libraries, different types of usage studies are discussed, including the recent application of usage log data or vendor reports. The genesis, standardization of usage reports and the significance of COUNTER statistics in establishing the usefulness of the e‐journals are described. The use of various electronic databases by the University of Hyderabad academic community is referred to according to these statistics/reports, mentioning the way in which it is helpful to university library in assessing their actual usage and usefulness.FindingsThe paper highlights the application of usage reports by the university library in decision making during renewals/subscriptions, i.e. the selection of databases, upgrading the versions, increasing licences, cancellation of subscriptions, etc.Practical implicationsAll in all, it is established that the usage reports are to be taken as a support to library decision‐making activity, since it reflects the true value of e‐journals/databases.Originality/valueThis study provides necessary direction to library management regarding the utilization of log data for assessing the true value of e‐journals/databases. Thus the usage statistics can be studied and this analysis will invariably support the complex decision‐making activity of serials management in university libraries.

Accessibility of Internet Based Electronic Resources: A Content Analysis of Public and Private University Library Websites in Bangladesh

2019 ◽  
Vol 9 (2) ◽  
pp. 28-33
Author(s):  
Shamima Yesmin .
Keyword(s):  
Content Analysis ◽  
Early Stage ◽  
Private University ◽  
Easy Access ◽  
University Libraries ◽  
Electronic Resources ◽  
Public And Private ◽  
University Library ◽  
Library Websites ◽  
The University

The purpose of this paper is to analyze the websites of university libraries to ascertain that libraries are effectively utilizing their respective websites to provide easy access to all electronic resources available in the library. The objective was also to a represent a comparative analysis between public and private university library websites regarding the presence of electronic resources with their easy access via the internet. For the purpose of this study, a research instrument in the form of comprehensive checklist of eighteen e-resources was developed to evaluate their accessibility in the websites of public and private university libraries. Twenty university library websites, comprised of ten top-ranked public and ten top-ranked private universities in Bangladesh, were studied for data collection using content analysis method. The findings demonstrate that the presence of e-resources on selected university library websites is still in its early stage, but it has been growing rapidly. The private university library websites are ahead of public university libraries in terms of the integration of web-resources. It is hoped that the findings of this paper will serve to assist the University librarians and other similar institutions in choosing, selecting and acquiring the most appropriate format of information resources, and making these available to their websites, which will both satisfy the needs of their library users and fit within their library budget.

Czech civil sector face-to-face with freelance activism

2016 ◽  
Vol 36 (11/12) ◽  
pp. 774-791
Author(s):  
Pavol Frič ◽  
Martin Vávra
Keyword(s):  
Large Scale ◽  
Civil Society Organizations ◽  
Political Consumerism ◽  
Data Set ◽  
Content Type ◽  
Individual Level ◽  
Face To Face ◽  
Online Activism ◽  
Civil Sector ◽  
Relationship Of

Purpose The purpose of this paper is to answer following question: what is the relationship between member activism performed through civil society organizations (CSOs) and individualized freelance activism (in form of online activism, everyday making, political consumerism or checkbook activism) independent of organizational framework? Is it a relationship of mutual competition or support? Design/methodology/approach Analysis is carried out on data from 2009 questionnaire-based survey on volunteering, representative for adult Czech population. The data set allowed the authors to relate member activism with freelance activism and in case of member activism distinguish the type of organization and the level of its professionalization. Findings Dominant pattern the authors identified in data is mutual support of both types of volunteering documented by significant overlap of these forms of public engagement. The most striking is the overlap for active members of new advocacy NGOs and the weakest for traditional clubs. Regression analysis shows that on an individual level “mixed activism” (compared with “pure freelance activism”) is linked with higher education and higher confidence in civic organizations. Originality/value The civil practice of individualized freelance activism was described and analysed by various authors as an activity of specific types of activist, but there has not yet been any research giving reflection on such a large scale of freelance activism types as in the analysis. The authors set them together in contrast to the member (collective, organized) form of civic activism and also took into account the influence of professionalization and type of CSOs.

Customer care practices at the University of Nairobi (UON), Jomo Kenyatta Memorial Library (JKML), Kenya

2019 ◽  
Vol 40 (3/4) ◽  
pp. 142-154 ◽  
Author(s):  
Josephine Orayo ◽  
Jane Maina ◽  
Jotham Milimo Wasike ◽  
Felicitas Ciabere Ratanya
Keyword(s):  
Sampling Technique ◽  
Simple Random Sampling ◽  
Target Population ◽  
Content Type ◽  
Face To Face ◽  
Customer Care ◽  
Care Practices ◽  
Library Staff ◽  
Ict Infrastructure ◽  
The University

Purpose The purpose of this paper is to provide an analysis of the customer care practices at the University of Nairobi, Jomo Kenyatta Memorial Library (JKML), Kenya. Design/methodology/approach A descriptive research design was used. Simple random sampling technique was used to derive at an appropriate sample from the target population. A structured questionnaire and face-to-face interview was used to collect both quantitative and qualitative data. A total of 384 questionnaires were distributed to students and library staff. Face-to-face interview was conducted among five section heads. Data were analyzed using Microsoft Excel and presented in tabulated summaries and figures. Findings JKML had not only put in place customer care practices but had also provided reliable services with notable professionalism among staff. Users were satisfied with the attention and information resources provided. Challenges encountered related to inadequate ICT infrastructure, lack of a written policy, lack of customer care skills among library staff and lack of managerial support. The study recommended inclusion of customer care in the mainstream of the strategic plan of the university. Research limitations/implications The major implication for this study is that sustainable customer care self-assessment needs to be explored in national and private libraries in Kenya. Practical implications This study provides a significant practical outlook on marketing-savvy approaches toward customer care and efforts made toward the achievement of the goals of the university. Originality/value This study provides insights on good practices on customer care which can be emulated by other academic libraries and adds value to the knowledge base.

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