scholarly journals Effective resource management in digital forensics

2019 ◽  
Vol 43 (1) ◽  
pp. 77-90 ◽  
Author(s):  
Dana Wilson-Kovacs
Keyword(s):  
Police Officers ◽  
Digital Forensics ◽  
Methodological Approach ◽  
Forensic Analysis ◽  
Careful Consideration ◽  
Systematic Evaluation ◽  
Structured Interviews ◽  
Content Type ◽  
Digital Devices ◽  
Police Forces

Purpose Building on the findings of a British Academy-funded project on the development of digital forensics (DF) in England and Wales, the purpose of this paper is to explore how triage, a process that helps prioritise digital devices for in-depth forensic analysis, is experienced by DF examiners and police officers in four English police forces. It is argued that while as a strategy triage can address the increasing demand in the examination of digital exhibits, careful consideration needs to be paid to the ways in which its set-up, undertaking and outcomes impact on the ability of law enforcement agencies to solve cases. Design/methodology/approach The methodological approach adopted here builds on the ethnographic turn in criminology. The analysis draws on 120 h of ethnographic observations and 43 semi-structured interviews. Observational data of the working DF environment at each location and a systematic evaluation of internal documents, organisational settings and police priorities helped refine emergent analysis threads, which were analytically compared between sites and against the testimonies of members of different occupational groups to identify similarities and differences between accounts. Findings The findings emphasise the challenges in the triage of digital exhibits as they are encountered in everyday practice. The discussion focusses on the tensions between the delivery of timely and accurate investigation results and current gaps in the infrastructural arrangements. It also emphasises the need to provide police officers with a baseline understanding of the role of DF and the importance of clearly defined strategies in the examination of digital devices. Originality/value This paper aims to bridge policy and practice through an analysis of the ways in which DF practitioners and police officers in four English constabularies reflect on the uses of triage in DF to address backlogs and investigative demands. Highlighting the importance of digital awareness beyond the technical remit of DF units, it offers new insights into the ways in which police forces seek to improve the evidential trail with limited resources.

Sex trafficking and the role of state police within Australia

2015 ◽  
Vol 1 (2) ◽  
pp. 65-75 ◽  
Author(s):  
Angeleke Elfes ◽  
Philip Birch
Keyword(s):  
Police Officers ◽  
Sex Trafficking ◽  
Good Practice ◽  
Organised Crime ◽  
Structured Interviews ◽  
Data Set ◽  
Content Type ◽  
Proactive Policing ◽  
State Police ◽  
Police Forces

Purpose – The purpose of this paper is to examine operational policing practice with reference to reducing sex trafficking. Design/methodology/approach – This is a qualitative study in which in-depth structured interviews were conducted with state police officers in one state of Australia. Findings – The paper reveals that state police officers have a good understanding of sex trafficking and are involved in reactive policing methods in order to reduce this crime type. The data set yields a limitation in proactive policing methods for reducing sex trafficking, primarily due to human and financial resources and the composition of state and federal laws and policing practices in Australia. Those interviewed also noted how sex trafficking can disguise itself as legitimate sex work. Research limitations/implications – The effectiveness in operational practice at the local, national and international level in reducing sex trafficking can be enhanced through a more co-ordinated response to the problem. Recognition of better communication strategies and partnership working can support a reduction in sex trafficking as well as allowing those who are trafficked the status of “victim”. Practical implications – To ensure those who are trafficked for sexual servitude are viewed and treated as victims within the law. To review how state police forces in Australia are resourced in order to proactively address sex trafficking. To ensure state police forces can engage in more proactive policing initiatives in order to prevent sex trafficking. Reflect on examples of good practice between federal and state police forces in Australia to implement a co-ordinated approach for combatting sex trafficking. Originality/value – This is one of just a few studies examining organised crime from the perspective of law enforcement personnel within Australia.

scholarly journals “There’s nothing that compares to it”: a grounded theoretical analysis of the experiences of police hostage and crisis negotiators

2019 ◽  
Vol 30 (3) ◽  
pp. 369-394 ◽  
Author(s):  
Amy Rose Grubb ◽  
Sarah J. Brown ◽  
Peter Hall ◽  
Erica Bowen
Keyword(s):  
Theoretical Analysis ◽  
Police Officers ◽  
Negative Impact ◽  
Personal Narratives ◽  
Structured Interviews ◽  
Content Type ◽  
Crisis Negotiators ◽  
Practical Implications ◽  
Insight Into ◽  
Police Forces

Purpose Hostage and crisis negotiators serve a vital function within society by resolving hostage/crisis incidents. This role, performed by specially trained police “volunteers”, helps to prevent numerous fatalities and forms an important part of the modern policing repertoire. There is limited research that identifies the experiences of police officers that dedicate their lives to saving others by volunteering in this capacity. This paper aims to provide an insight into this fundamental police role using negotiator’s personal narratives. Design/methodology/approach This study consisted of an exploratory qualitative grounded theoretical analysis of semi-structured interviews conducted with 15 negotiators from nine English police forces. Findings The analysis revealed 3 primary, 7 secondary and 23 tertiary categories that form a conceptual model of the negotiator experience. The three primary categories consisted of “negotiator positives”, “negotiator negatives” and “negotiator ambivalences”, which provide an insight into the experiences and identities of negotiators in England. Practical implications The findings identify several positive factors that could be used to market the role more effectively within police forces and enhance future recruitment processes. Equally, the findings highlight several operational and organisational issues that have a negative impact on the negotiator experience. The findings are, therefore, discussed in light of the practical implications for negotiator training/continuing professional development, policy and practice. Originality/value This paper depicts the findings from one of the first qualitative analyses of negotiator experiences and provides a unique insight into the negotiator role from an Anglo-centric perspective.

Role reflections of police reservists: a study of volunteer reserve officers in Malaysia

2018 ◽  
Vol 41 (6) ◽  
pp. 813-827 ◽  
Author(s):  
Phaik Kin Cheah ◽  
N. Prabha Unnithan ◽  
Suresh Suppiah
Keyword(s):  
Police Officers ◽  
Design Methodology ◽  
Theory Approach ◽  
Structured Interviews ◽  
Content Type ◽  
The Public ◽  
Role Orientations ◽  
Grounded Theory Approach ◽  
Practical Implications ◽  
Insight Into

PurposeThe purpose of this paper is to investigate the work roles of the Royal Malaysia Police Volunteer Reserve officers.Design/methodology/approachA grounded theory approach was utilized for the generation and analysis of the data. Data were collected through interviews, observations and follow-ups. Semi-structured interviews were conducted with 20 male and female volunteer reserve officers and 5 regular police officers aged between 24 and 58 years of mixed socioeconomic backgrounds, ethnicities and ranking in the Royal Malaysia Police force. Two civilian respondents (spouses of the Police Volunteer Reserve officers) were also interviewed for this study for the purpose of theory sampling.FindingsThe data were analyzed qualitatively resulting in a model of Royal Malaysia Police Volunteer Reserve officer roles consisting of four orientations.Research limitations/implicationsStudy outcomes are discussed theoretically and administratively. The four role orientations identified will assist researchers studying police reserve volunteerism.Practical implicationsStudy outcomes allow administrators to utilize and deploy police reservists in consonance with the four role orientations identified.Social implicationsThis study provides insight into how police reservists conceive of and execute their roles as they negotiate them in relation to the regular police officers they work with and the public from which they are drawn.Originality/valueThis is the first study of police volunteerism in Malaysia.

scholarly journals The use of Twitter for innovation in business markets

2020 ◽  
Vol 38 (5) ◽  
pp. 587-601
Author(s):  
Helen Cripps ◽  
Abhay Singh ◽  
Thomas Mejtoft ◽  
Jari Salo
Keyword(s):  
Social Media ◽  
Peer Interactions ◽  
Methodological Approach ◽  
Relationship Building ◽  
Business Relationships ◽  
Structured Interviews ◽  
Content Type ◽  
B2b Marketing ◽  
Individual Level ◽  
The Individual

PurposeThe purpose of this research is to investigate the use of Twitter in business as a medium for knowledge sharing and to crowdsource information to support innovation and enhance business relationships in the context of business-to-business (B2B) marketing.Design/methodology/approachThis study uses a combination of methodologies for gathering data in 52 face-to-face interviews across five countries and the downloaded posts from each of the interviewees' Twitter accounts. The tweets were analysed using structural topic modelling (STM), and then compared to the interview data. This method enabled triangulation between stated use of Twitter and respondent's actual tweets.FindingsThe research confirmed that individuals used Twitter as a source of information, ideas, promotion and innovation within their industry. Twitter facilitates building relevant business relationships through the exchange of new, expert and high-quality information within like-minded communities in real time, between companies and with their suppliers, customers and also their peers.Research limitations/implicationsAs this study covered five countries, further comparative research on the use of Twitter in the B2B context is called for. Further investigation of the formalisation of social media strategies and return on investment for social media marketing efforts is also warranted.Practical implicationsThis research highlights the business relationship building capacity of Twitter as it enables customer and peer conversations that eventually support the development of product and service innovations. Twitter has the capacity for marketers to inform and engage customers and peers in their networks on wider topics thereby building the brand of the individual users and their companies simultaneously.Originality/valueThis study focuses on interactions at the individual level illustrating that Twitter is used for both customer and peer interactions that can lead to the sourcing of ideas, knowledge and ultimately innovation. The study is novel in its methodological approach of combining structured interviews and text mining that found the topics of the interviewees' tweets aligned with their interview responses.

Yoga wellness tourism: a study of marketing strategies in India

2019 ◽  
Vol 36 (6) ◽  
pp. 794-805 ◽  
Author(s):  
Ewelina Telej ◽  
Jordan Robert Gamble
Keyword(s):  
Qualitative Methodology ◽  
Methodological Approach ◽  
Marketing Strategies ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Inclusive Concept ◽  
Promotional Strategies ◽  
Marketing Approach ◽  
Yoga Practitioners

Purpose The purpose of this paper is to examine marketing strategies that India is currently applying to promote itself as a competitive yoga destination. Design/methodology/approach The methodological approach consisted of a constructivist research paradigm, a qualitative methodology and an interview-based data collection method. Ten in-depth, semi-structured interviews were conducted with yoga practitioners from various backgrounds and yoga levels who have travelled to India for yoga tourism purposes. Findings The findings determined that interpretation of yoga tourism is crucial in the choice of marketing approach adopted by destinations offering yoga retreats because, as the study has shown, various perceptions of yoga constitute the basis for particular promotional strategies. Research limitations/implications Future research could expand on the sample size and demographics of the current study by investigating, possibly through comparative means, larger groups of more diversified yoga practitioners from different countries or backgrounds. Practical implications It was recommended that India’s tourism marketers re-design their approach concerning an ‘authentic’ yoga experience. Indian destination marketing organisations should target those searching for an authentic yoga experience and use imagery that is realistic. Originality/value The findings of this study have led to the re-positioning of yoga tourism in India, utilising a unique combinative approach in which a more inclusive concept of wellness is juxtaposed against a lack of any religious referencing. It was also revealed that the motivations of yoga tourists are only partially targeted through an undifferentiated strategic marketing approach.

scholarly journals Policing “uncontrollable banshees”: factors influencing arrest decision making

2015 ◽  
Vol 14 (4) ◽  
pp. 183-192 ◽  
Author(s):  
Suzanne Young
Keyword(s):  
Decision Making ◽  
Young Women ◽  
Police Officers ◽  
Police Training ◽  
Future Research ◽  
Structured Interviews ◽  
Content Type ◽  
Police Decision Making ◽  
Arrest Decision ◽  
Determining Factor

Purpose – The purpose of this paper is to examine the factors that influence police officers’ decision making when dealing with young women considered violent. Design/methodology/approach – Semi-structured interviews were carried out with frontline police officers in Scotland on their experiences of responding to incidents where young women displayed violence. Findings – The police officers clearly distinguished encounters with women using violence from those with young men, portraying young women as irrational, unpredictable and uncontrollable. The research found that while gender alone was not a determining factor for arrest, police officers did stereotype young women according to gender norms and these norms could have a bearing on decision making. The findings show that police officers prefer to respond to situations with male perpetrators due to their own difficulties effectively communicating with young women, who are often under the influence of alcohol. Research limitations/implications – The research indicates that police officers, regardless of their gender, have difficulties handling violent incidents that involve young women. This provides scope for further analysis of police training to ascertain whether sufficient guidance is provided to fully equip police officers when faced with aggressive young women. This study focused on police officers’ own views and experiences but future research could consider a more ethnographic approach to observe police decision making in practice to determine whether the stereotypes portrayed were a true reflection of their experiences. Originality/value – This is one of only a very few studies that has explored the relation between gender and arrest decision making. It enhances the understanding of how young women come to be arrested and indicates how police officers are currently ill equipped to effectively respond to young women considered violent.

Benchmarking Six Sigma implementation in services companies operating in an emerging economy

2014 ◽  
Vol 21 (1) ◽  
pp. 62-76 ◽  
Author(s):  
Paulo Augusto Cauchick Miguel ◽  
Marly Monteiro de Carvalho
Keyword(s):  
Six Sigma ◽  
Methodological Approach ◽  
Emerging Economy ◽  
Full Time ◽  
Structured Interviews ◽  
Content Type ◽  
Service Companies ◽  
Management Leadership ◽  
Management Approaches ◽  
Strategic Project

Purpose – The paper reports case studies conducted in services organizations that apply Six Sigma in an emerging economy. Aspects of human resources and full-time specialist, infra-structure, top management leadership, customer requirements, focus on financial and non-financial results, structured method and strategic project selection are investigated. The paper aims to discuss these issues. Design/methodology/approach – Case-based research is employed as methodological approach. Data were mostly gathered through semi-structured interviews with managers involved with Six Sigma implementation. When available, archival data were also used to achieve more evidence towards triangulation. Then, the aggregation of the results was done a posteriori. Findings – It was verified that Six Sigma was successfully implemented in those companies, however with some drawbacks. The studied companies adopt Six Sigma in association with other quality management approaches, mainly ISO 9000: 2008 and lean production. Research limitations/implications – The study was limited to three service companies. Therefore, the study findings are not subject to generalisation for other similar firms. Practical implications – The research shows the importance of Six Sigma implementation in service companies in addition to its contribution to practical application by identifying the relevant aspects of its introduction. It enables practitioners to use the findings on factors that should be taken into consideration when applying Six Sigma. Originality/value – It is one of the few studies on Six Sigma analysis in emerging economies. In addition, the empirical results found support in existing theory to some extent.

scholarly journals Keyword Indexing And Searching Tool (KIST): A Tool to Assist the Forensics Analysis of WhatsApp Chat

2020 ◽  
Vol 6 (1) ◽  
pp. 23
Author(s):  
Syafiqah Hanisah Shahrol Nizam ◽  
Nurul Hidayah Ab Rahman ◽  
Niken Dwi Wahyu Cahyani
Keyword(s):  
Mobile Phones ◽  
Digital Forensics ◽  
Forensic Analysis ◽  
User Testing ◽  
Analysis Software ◽  
Digital Devices ◽  
Analysis Tools ◽  
Private And Public ◽  
Public Sectors ◽  
Keyword Searching

Digital forensics is a field that concerned with finding and presenting evidence sourced from digital devices, such as computers and mobile phones. Most of the forensic analysis software is proprietary, and eventually, specialized analysis software is developed in both the private and public sectors. This paper presents an alternative of forensic analysis tools for digital forensics, which specifically to analyze evidence through keyword indexing and searching. Keyword Indexing and Searching Tool (KIST) is proposed to analyze evidence of interest from WhatsApp chat text files using keyword searching techniques and based on incident types. The tool was developed by adopting the Prototyping model as its methodology. KIST includes modules such as add, edit, remove, display the indexed files, and to add WhatsApp chat text files. Subsequently, the tool is tested using functionality testing and user testing. Functionality testing shows all key functions are working as intended, while users testing indicates the majority of respondents are agree that the tool is able to index and search keyword and display forensic analysis results.

scholarly journals Transitioning from pandemic to normalcy: what police departments can learn from the rank-and-file

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Janne E. Gaub ◽  
Marthinus C. Koen ◽  
Shelby Davis
Keyword(s):  
Police Officers ◽  
The United States ◽  
The Body ◽  
Police Departments ◽  
Structured Interviews ◽  
Content Type ◽  
Coding Schemes ◽  
Police Agencies ◽  
Police Executives ◽  
Police Personnel

PurposeAfter more than 18 months of life during a pandemic, much of the world is beginning to transition back to some semblance of normalcy. As that happens, institutions – including policing – need to acknowledge changes that had been made during the pandemic and decide what modifications and innovations, if any, to continue moving forward.Design/methodology/approachThe authors use semi-structured interviews and focus groups of police personnel in the United States (US) and Canada. The sample includes police officers and frontline supervisors (n = 20). The authors conduct qualitative analysis using deductive and inductive coding schemes.FindingsThe sample identified four areas of adaptation during the pandemic: 1) safety measures, 2) personnel reallocation, 3) impacts on training and 4) innovation and role adjustments. These areas of adaptation prompted several recommendations for transitioning police agencies out of the pandemic.Originality/valueA growing number of studies are addressing police responses to the pandemic. Virtually all are quantitative in nature, including all studies investigating the perceptions of police personnel. The body of perceptual studies is extraordinarily small and primarily focuses on police executives, ignoring the views of the rank-and-file who are doing the work of street-level police business. This is the first study to delve into the perceptions of this group, and does so using a qualitative approach that permits a richer understanding of the nuances of perception.

scholarly journals “It's all window dressing:” Canadian police officers' perceptions of mental health stigma in their workplace

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lesley J. Bikos
Keyword(s):  
Mental Illness ◽  
Organizational Culture ◽  
Lived Experience ◽  
Police Officers ◽  
Self Report ◽  
Organizational Response ◽  
Mental Health Stigma ◽  
Structured Interviews ◽  
Content Type ◽  
Police Services

PurposeThis study will provide a preliminary, general overview of Canadian police officers' perception of stigma toward mental illness in their workplace culture and its impacts.Design/methodology/approachThis study uses a mixed methods approach with two nationwide datasets: a self-report survey (N = 727) and 116 semi-structured interviews with police officers from 31 police services. Results are grounded in theories of stigma, masculinities and organizational culture.FindingsResults indicate that most officers believe stigma toward mental illness in their workplace remains, despite senior management messaging and program implementation. Reporting mental illness was often seen as high risk, both personally and professionally. Policewomen, constables and those on leave reported statistically significant higher levels of perceived stigma and risk. Features of traditional masculinity were commonly reported, influencing the way individuals viewed themselves (self-stigma) and organizational response (structural stigma). Those with lived experience reported the highest levels of self and structural stigmatization, which often negatively impacted their recovery.Originality/valueThis study strengthens our understanding of how organizational culture and structure combine to contribute to the persistent presence of stigma in some Canadian police services (with implications for male-dominated occupations generally). Gender, rank, years of service and lived experience are additional areas of limited scholarship addressed by this study. The findings have important implications for effective program and policy evaluation and development.

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