A note on systems intelligence in knowledge management

2017 ◽  
Vol 24 (4) ◽  
pp. 236-244 ◽  
Author(s):  
Yasuo Sasaki
Keyword(s):  
Knowledge Management ◽  
Design Methodology ◽  
Content Type ◽  
Related Literature ◽  
Whole Process ◽  
Seci Model ◽  
Management Processes ◽  
New Perspective ◽  
Systems Intelligence

Purpose This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of human intelligence based on a systems thinking perspective. Design/methodology/approach This paper first provides an overview of the related literature, and then conceptually discusses the role of SI in organizational knowledge creations. Findings SI can work as a powerful momentum in each stage as well as the whole process of SECI. Originality/value This paper is the first application of SI to the field of knowledge management. It provides us with a new perspective to touch human factors in knowledge management processes, which are considered to be essential in the SECI model.

The dynamic relationship of knowledge management processes and project success: modeling the mediating role of knowledge worker satisfaction

2021 ◽  
Vol 27 (6) ◽  
pp. 1657-1676
Author(s):  
Anum Shahzadi ◽  
Shuangyan Li ◽  
Umar Farooq Sahibzada ◽  
Mehwish Malik ◽  
Roshi Khalid ◽  
...  
Keyword(s):  
Knowledge Management ◽  
Project Success ◽  
Knowledge Worker ◽  
Entrepreneurial Leadership ◽  
Content Type ◽  
Mediating Role ◽  
Management Processes ◽  
Worker Satisfaction ◽  
Knowledge Management Processes

PurposeConstructed upon a knowledge-based view, the purpose of this paper aims to empirically examine the entrepreneurial leadership impact as knowledge management enabler on knowledge management processes and knowledge management processes on project success. The study further ascertains the mediating role of knowledge worker satisfaction among knowledge management processes and project success.Design/methodology/approachUsing the data collected from 302 project workers from the software industry, China. The research used structural equation modeling (SEM) to analyze the hypothesis relationships using smart-PLS 3.2.9.FindingsThe outcome of the study reveals that entrepreneurial leadership has a substantial significant impact on knowledge management processes, and knowledge management processes influence project success via knowledge worker satisfaction as a mediator both directly and indirectly. Moreover, the study found partial mediation of knowledge worker satisfaction between knowledge management processes and project success.Practical implicationsThe current research identifies that entrepreneurial leadership may play a role in fostering knowledge management processes in project-based organizations (e.g. software industry) that can use the knowledge management processes to increase their chances of project success. More broadly, the current study contributes to the entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success existing literature and strengthens the relationship and suggest that how project manager's value knowledge worker satisfaction and help organizations gain competitive advantage and project success.Originality/valueAlthough there is an increased significance of knowledge management in the software industry, there is a lack of research that examines the enabling factors and outcomes of knowledge management practices. The present study is one of the first studies to ascertain the relationship of entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success. This is one of the initial researches that not only empirically examines the interrelationships among these variables but also enlighten insights into the current literature by instantaneous investigation of the mediating role of knowledge worker satisfaction.

New learning and old learning

2020 ◽  
Vol 34 (6) ◽  
pp. 21-23
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Learning Organization ◽  
Design Methodology ◽  
Reading Time ◽  
Content Type ◽  
Management Processes ◽  
New Learning ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context. Findings Organizational learning is one of those themes that everyone within a firm can get on board with. It sounds important and logical, and no one is going to argue against organizational learning, are they? Once the HR department declares your firm a “learning organization” and ensures that knowledge management processes are updated, new training is rolled out and mentoring introduced across hierarchies, everyone will be happy in the knowledge that they are now part of a learning organization. Practical implications This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Blended skills and future roles of librarians

2018 ◽  
Vol 39 (1/2) ◽  
pp. 93-105 ◽  
Author(s):  
Yared Mammo Cherinet
Keyword(s):  
Delphi Technique ◽  
Design Methodology ◽  
Cultural Intelligence ◽  
First Century ◽  
Content Type ◽  
Modern Library ◽  
New Perspective ◽  
Informed Society ◽  
Theoretical Saturation

Purpose The purpose of this paper is to identify insightfully future roles and skills required by librarians to meet the ever changing users’ need in the modern library landscape. Design/methodology/approach The study adopted a qualitative approach. It deployed the Delphi technique and other knowledge elicitation techniques, such as systematic literature review, in-depth key informants interviews, formal and informal discussions, and own experience. Data collection was quitted when it reached to the theoretical saturation. Content analysis was used to analyze the gathered data. Triangulation of methods was also employed to complement one another, and enhance the credibility and validity of the results. Findings The findings of the study revealed that some of the roles and skills required by librarians are evolutionary, while others are revolutionary, but the ultimate future role of librarians is to change knowledge revolution into society (to create informed society) through re-socializing and shaping the young generations. The result also confirmed that a synergy of passion, knowledge, skills and cultural intelligence yield blended librarians that fit the future library landscape. To be a librarian is more than just equipped with knowledge and skills; it requires passion and solid discipline. For librarians, unlearning is equally relevant skills like learning. Originality/value Instead of the usual skills assessment, this study approached it in a new perspective and divulged a synergy of passion, knowledge, skills, cultural intelligence, professionalism, and discipline as essential assets for the twenty-first century librarians.

Remodelling public sector knowledge management system using key knowledge management processes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maoka Andries Dikotla
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Management System ◽  
Design Methodology ◽  
Qualitative Approach ◽  
Knowledge Management System ◽  
Content Type ◽  
The Public ◽  
Know How ◽  
Management Processes

Purpose The purpose of this paper is to recommend a framework for remodelling a public sector knowledge management system (KMS) using key knowledge management (KM) processes. The rationale is to provide insight and guidelines to organisations that struggle with KM. Design/methodology/approach This desktop study adopted the qualitative approach and literature to support the understanding regarding the remodelling of the public sector KMS using key KM processes. Findings The study found that if KM processes are not considered, the prospect of KM is limited. The best way to manage public sector knowledge is following KM processes using information technology. Without proper KM, organisations may not know how knowledge is generated, codified, stored, shared and used in an organisation. Originality/value The paper provides a framework to guide public sector organisations in the implementation of electronic KM. Thus, proposing a new way of managing knowledge by using the electronic KM processes in the public sector organisations. The study will also benefit other organisations implementing KM programmes.

Secrets and knowledge management strategy: the role of secrecy appropriation mechanisms in realizing value from firm innovations

2019 ◽  
Vol 23 (2) ◽  
pp. 297-312 ◽  
Author(s):  
David Hannah ◽  
Michael Parent ◽  
Leyland Pitt ◽  
Pierre Berthon
Keyword(s):  
Knowledge Management ◽  
Management Strategy ◽  
Design Methodology ◽  
Organizational Dynamics ◽  
Extensive Literature ◽  
Negative Effects ◽  
Knowledge Management Strategy ◽  
Content Type ◽  
Practical Implications

PurposeThe purpose of this paper is to explore in depth the mechanisms that organizations use to keep their innovations secret. This paper examines how, when and why secrecy appropriation mechanisms (SAMs) can enable innovators to appropriate value from their innovations.Design/methodology/approachBuilding from an extensive literature review of innovation and secrecy, the paper presents a number of implications for theory and research in the form of testable propositions.FindingsThis conceptualization proposes that SAMs can have both positive and negative effects on a number of organizational dynamics. SAMs involve tradeoffs, and the key to understanding whether they create value to organizations lies in understanding that these tradeoffs exist and the nature of these tradeoffs.Practical implicationsWhile most managers recognize the importance of secrecy in innovations, many struggle with the practical challenges of doing so. The paper presents guidance for managers to overcome these challenges.Originality/valueThis paper adds to previous research that has identified secrecy as an important appropriation mechanism for firms by digging deeper into the details of SAMs and exploring their sources, characteristics and effects.

Growing self-leaders: the role of motivating language

2016 ◽  
Vol 30 (5) ◽  
pp. 14-17 ◽  
Author(s):  
Milton Mayfield ◽  
Jacqueline Mayfield
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Goal Setting ◽  
Design Methodology ◽  
Content Type ◽  
Motivating Language ◽  
Leader Communication ◽  
Workplace Practices

Purpose This paper aims to examine how leader communication can help foster an employee’s ability to set and achieve goals and align these goals with organizationally relevant purposes. Design/methodology/approach To better understand this process, the authors use two well-supported theories – motivating language to provide a framework for understanding leader communication and self-leadership to examine employee goal setting. Findings Examining these two theories together has resulted in a practical, theory-based guide for how managers can use leader communication to improve workplace results. Originality/value This paper offers researchers a new lens through which to view workplace practices in organizations driven by innovation and knowledge management, and a framework for managers and consultants to develop methods for inspiring and guiding workers toward improved organizational performance.

Directives for effectiveness management in the organization

2019 ◽  
Vol 26 (3) ◽  
pp. 752-769
Author(s):  
Jan M. Myszewski
Keyword(s):  
Quality Assurance ◽  
Design Methodology ◽  
Positive Impact ◽  
Content Type ◽  
Systemic Analysis ◽  
Profound Knowledge ◽  
Management Processes ◽  
Resource Capacity ◽  
Main Factor

Purpose Quality management (QM) principles define the values of the organizational culture that makes people focus on quality assurance and improvement. However, the formulation of the principles of the ISO 9000 standard published in 2000–2015 is more like a list of things to remember that result from the development of QM methodologies, rather than systematic guidelines to follow. Their ambiguity does not facilitate understanding and can lead to activities that do not bring benefits to the organization. The purpose of this paper is to formulate such a system of directives that when implemented allows achieving the desired level of effectiveness of the organization’s processes with increased efficiency, and some measures can be assigned that show the progress of implementation. Design/methodology/approach The resource capacity reserve was adopted as the main factor ensuring the effectiveness of the planned tasks. A systemic analysis of relationships between the QM principles and the categories of Deming’s system of profound knowledge was carried out. Some factors referred to in the principles have been distinguished. The conditions necessary to achieve their positive impact on the capacity of organization’s resources have been formulated in terms of some directives for management processes. The interaction of the components of variability in organization processes with the factors was discussed. Findings Eight directives for effectiveness management (EM) have been established. They define independent dimensions in the management tactics for the development of the organization’s resources necessary to ensure and increase the effectiveness of the organization’s processes. The implementation of the tactics defined by EM directives, assuming randomness in processes, consists in the demonstration of care for trust within the organization, organization development and confidence in the organization of external partners. Originality/value Two key QM functions, quality assurance and improvement, are implemented in management processes in order to provide a balance between available capacity and tasks allocated to the organization’s processes, and increase the available capacity by eliminating gaps in knowledge used to control resources in the processes. The EM directives show the role of the organization’s knowledge and stakeholder commitment in providing the necessary complement to the capacity available in the organization. The confidence in the organization is shown as a key premise for access to the commitment of stakeholders. They also show that QM functions would be unnecessary or trivial if one could eliminate random variation from processes in the organization.

Recognizing spaces of dissensus in English teacher education

2016 ◽  
Vol 15 (2) ◽  
pp. 190-207 ◽  
Author(s):  
Meghan E. Barnes
Keyword(s):  
Preservice Teachers ◽  
Conversation Analysis ◽  
Secondary Students ◽  
Design Methodology ◽  
English Education ◽  
Learning And Development ◽  
Southeastern Part ◽  
Content Type ◽  
New Perspective

Purpose This study inquires into the ways that three preservice teachers enrolled in one English education program at a state namesake university in the Southeastern part of USA, oriented to uncertainty when interacting with one another as they discussed potentially challenging/uncomfortable topics. Design/methodology/approach The tools of conversation analysis were used to analyze the three preservice teachers’ talk as they discussed the potential for using President Obama’s (2008) A More Perfect Union speech with their own secondary students. Findings The findings from this study suggest that when discussing uncomfortable topics like race and politics, preservice teachers tend to work toward consensus, rather than valuing tension and disagreement. Specifically, the preservice teachers in this study engaged in several strategies as they worked toward consensus with one another and also to excuse themselves from having potentially divergent opinions from one another or their potential future students. Research limitations/implications Possible explanations for the tendency toward agreement, as well as recommendations for future teaching that could challenge such an inclination for agreement, are delineated. Originality/value Previous studies on the role of discussion within educational settings have focused on the possibilities of dialogue to contribute to the construction of individuals’ identities and also to encourage participants to arrive at a singular understanding of the topic being discussed. This study offers a new perspective on the role of discussion, by suggesting that attempts at consensus and the development of singular identities limits potential for dialogue, thus limiting learning and development.

scholarly journals Conclusion: is talent management a strategic priority in the hospitality sector?

2018 ◽  
Vol 10 (1) ◽  
pp. 117-123 ◽  
Author(s):  
Norma D’Annunzio-Green
Keyword(s):  
Design Methodology ◽  
Well Being ◽  
Talent Management ◽  
Business Success ◽  
Content Type ◽  
Strategic Approach ◽  
Management Processes ◽  
Hospitality Sector ◽  
Practical Implications

Purpose The purpose of this paper is to provide a conclusion to the theme issue question “Is talent management a strategic priority in the hospitality sector?” Design/methodology/approach The issues and debates relevant to the strategic question are summarised. Significant themes that have arisen across a number of papers are presented. This provides a clear indication of current issues in strategic talent management which are of relevance to hospitality practitioners and academics. Findings Five recurring themes are identified as being particularly relevant to hospitality organisations when considering a strategic approach to talent management. These are: the role of line mangers in employee development and well-being, talent management being used as a lever for culture change, the importance of contextualising approaches to talent management, the need for new and innovative ways of working to achieve a strategic approach to talent management and barriers for the development of a strategic approach caused by economic and day-to-day operational pressures. Practical implications The paper suggests a number of practical actions which could be taken to develop a more strategic approach to talent management. Originality/value The paper illustrates that hospitality operators understand the importance of a strategic approach to talent management and are using a range of talent management processes to drive business success but that new solutions to long-standing challenges are required.

Davenport and Prusak on KM and big data/analytics: interview with David J. Pauleen

2017 ◽  
Vol 21 (1) ◽  
pp. 7-11 ◽  
Author(s):  
David J. Pauleen
Keyword(s):  
Big Data ◽  
Knowledge Management ◽  
Data Analytics ◽  
Design Methodology ◽  
Big Data Analytics ◽  
Early Years ◽  
Content Type ◽  
Potential Risks ◽  
The Relationship

Purpose Larry Prusak and Tom Davenport have long been leading voices in the knowledge management (KM) field. This interview aims to explore their views on the relationship between KM and big data/analytics. Design/methodology/approach An interview was conducted by email with Larry Prusak and Tom Davenport in 2015 and updated in 2016. Findings Prusak and Davenport hold differing views on the role of KM today. They also see the relationship between KM and big data/analytics somewhat differently. Davenport, in particular, has much to say on how big data/analytics can be best utilized by business as well as its potential risks. Originality/value It is important to understand how two of the most serious KM thinkers since the early years of KM understand the relationship between big data/analytics, KM and organizations. Their views can help shape thinking in these fields.

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