A Transnational Network for Public Sector Innovation: The Impact of a Global Digital Government Reform Network on Public Administration at the Domestic Level

2020 ◽  
Author(s):  
Beomgeun Cho ◽  
R. Karl Rethemeyer
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Government Reform ◽  
Digital Government ◽  
Public Sector Innovation ◽  
Transnational Network ◽  
The Impact ◽  
Domestic Level

scholarly journals Living Labs for Public Sector Innovation: An Integrative Literature Review

2021 ◽  
Vol 11 (2) ◽  
pp. 58
Author(s):  
Lars Fuglsang ◽  
Anne Vorre Hansen ◽  
Ines Mergel ◽  
Maria Taivalsaari Røhnebæk
Keyword(s):  
Public Sector ◽  
Literature Review ◽  
Public Administration ◽  
Research Literature ◽  
Future Research ◽  
The Public ◽  
Public Sector Innovation ◽  
Multiple Dimensions ◽  
Living Labs ◽  
Elusive Concept

The public administration literature and adjacent fields have devoted increasing attention to living labs as environments and structures enabling the co-creation of public sector innovation. However, living labs remain a somewhat elusive concept and phenomenon, and there is a lack of understanding of its versatile nature. To gain a deeper understanding of the multiple dimensions of living labs, this article provides a review assessing how the environments, methods and outcomes of living labs are addressed in the extant research literature. The findings are drawn together in a model synthesizing how living labs link to public sector innovation, followed by an outline of knowledge gaps and future research avenues.

The specificity of the digital transformation of the public sector

2021 ◽  
Vol 150 (3) ◽  
pp. 1-23
Author(s):  
Katarzyna Śledziewska ◽  
Renata Włoch
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Main Part ◽  
New Technology ◽  
Digital Technologies ◽  
Digital Transformation ◽  
The Internet ◽  
The Public ◽  
The Subject ◽  
The Impact

In this article we focus on identifying the specificity of digital transformation within the public sector. The aim of the article is to present the main mechanisms resulting from the introduction of digital innovations that have changed the functioning of the public sector. Starting from a discussion on the technological requirements of digital transformation, we briefly characterise the use of computers and the Internet in public administration, resulting in the development of e-services and administration. The main part of the article is devoted to discussing the specificity of the implementation of the new digital technologies in public administration, focusing mainly on artificial intelligence and blockchain technologies. Our thesis is that the impact of innovative digital technologies on the operation standards and structure of public administration should be analysed through the prism of interrelated mechanisms of datafication and platformisation, characteristic for the digital economy. The adopted methodology, which is based on an analysis of the subject literature and an analysis of new technology implementations in public administration in EU countries, indicates the pilot, random and non-transformational nature of these implementations, partly due to the lack of well-established methodologies to study and assess the maturity of digital transformation within the public sector.

Administrative reform in China's central government — how much `learning from the West'?

2008 ◽  
Vol 74 (3) ◽  
pp. 351-371 ◽  
Author(s):  
Tom Christensen ◽  
Dong Lisheng ◽  
Martin Painter
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Central Government ◽  
The West ◽  
Public Sector Innovation ◽  
Chinese Characteristics ◽  
New Public ◽  
Key Aspects ◽  
The Impact

The prevailing interpretation in the scholarly literature is that public sector reform in China during the period of marketization has been driven primarily by internal, contextual factors rather than being under the sway of particular global reform models or theories such as New Public Management. The aim of this article is to move beyond arguing from inference that `Chinese characteristics' continue to be dominant and to inquire into the manner and extent of external influences on central government reform actors. We assume a `multi-causal' model in which both internal and external factors are present. From a survey of the literature on the reforms, we conclude that, while there are some `unique' features, most of the themes (and even the results) of modern Chinese reforms are not unique and have parallels in Western countries. Moreover, aside from the similarities in the content and substance of administrative reforms, the patterns and styles of reform in China and in the West in the past 20 years show marked similarities and parallels. Thus, external reform ideas and influences are being diffused through reform processes. Further empirical and theoretical analysis is required to establish the more specific nature of scanning and dissemination, or other forms of diffusion; the kind of learning that is taking place; and the impact that any imported models or templates actually have on reform proposals and outcomes in particular reform episodes. Points for practitioners • Whereas many scholars tend to believe the lip service the Chinese leaders pay to the `uniqueness' of China's public sector reforms and their `Chinese characteristics', their leaders have been very eager to `learn from the West'. • Emulation and learning at a global level are key aspects of contemporary public sector innovation and reform, even between jurisdictions that are seemingly very different from each other. • The development of sophisticated mechanisms for scanning and selective learning are key requirements for a rapidly developing public sector such as China's.

scholarly journals Government matters more than ever: Toward respect for government in an increasingly privatized world

2006 ◽  
Vol 1 (3/4) ◽  
pp. 189
Author(s):  
Mary R. Hamilton
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Service ◽  
Complex World ◽  
World Government ◽  
The Impact

This article argues that, in our raplidly changing, increasingly complex world, government matters. It always has and arguably now matters more than ever largely because of the context within we live - a context in which more than two decades of government bashing have taken their toll on pride and capacity in public service, leaving an emasucilated public sector to deal with the immense challeges of today's world. To make this argument the historical shifts of perspective on government and the marketplace are described along with the changes occuring so rapidly in our world. Second, the impact of the recent shift to a pro-marketplace bias and the impacts of globalization, interdependence and increased tribalism on governments and on public administration are described. Finally, some key challenges facing public administration as a result of these changes are discussed.  

The impact of service excellence and service innovation on organisational reputation: quantitative evidence from Jordanian public sector

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shaker A. Aladwan ◽  
Sajeda I. Alshami
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
High Rate ◽  
Primary Data ◽  
Arab Region ◽  
Content Type ◽  
Quantitative Evidence ◽  
The Public ◽  
Service Excellence ◽  
The Impact

PurposeThe aim of this paper is the identification of the impacts that innovation and service excellence have upon organisational reputation within public sector organisations in Jordan.Design/methodology/approachAn approach was adopted that was quantitative with a questionnaire designed that was to be self-administrated for the primary data collection. In total, there was distribution of 600 questionnaires from which 556 were retrieved with a high rate of response (92.7%).FindingsThrough analysis of the data, several findings were revealed by the study, including that innovation was the factor with the most influence (beta = 0.81) upon organisational reputation within the public sector in Jordan compared to the factor for service excellence (beta = 0.54).Practical implicationsThe research has several potential implications for theory and management for those making decisions and policies within public administration such as in relation to enhancement of innovation strategy application for improving the reputations of organisations within the public sector. Furthermore, the paper fills a gap within the theory of organisational reputation and within the literature generally, especially in the context of public administration.Originality/valueIn regard to value and originality of this paper, it can be considered the first of its type for the public sector in Jordan, and perhaps the Arab region as a whole, that has examined the impacts that innovation and service excellence have upon organisational reputation within the context of public administration.

scholarly journals Theoretical bases of research of influence of organizational culture on administrative efficiency

2019 ◽  
Vol 12 (2) ◽  
pp. 13-25
Author(s):  
Oleh Zubchyk ◽  
Kamal Karim Kamiran
Keyword(s):  
Economic Development ◽  
Organizational Culture ◽  
Public Sector ◽  
Public Administration ◽  
The Public ◽  
Administrative Efficiency ◽  
Iraqi Kurdistan ◽  
Public Sector Organizations ◽  
Socio Economic Development ◽  
The Impact

The impact of organizational culture on administrative efficiency is a little-studied scientific problem in the field of public administration in Ukraine. Although public administration is being reformed in Ukraine, little attention is being paid to this problem. However, scholars pay attention to the culture of the organization as an economic phenomenon. Various aspects of organizational culture as a transcultural phenomenon are considered. The authors note that organizations in the economic sector quickly took an active position in the use of organizational culture. Organizational culture is studied as an important factor in forming and increasing the competitiveness of enterprises due to the possibility of influencing administrative efficiency. The public sector views administrative efficiency differently: as a social platform for employed citizens. As a result, numerous problems of low administrative efficiency of public sector organizations, unreasonable huge costs, and losses are a burden on the public budget. As a result, inefficient use of public finances delays the socio-economic development of society. This paper discusses the possible causes of this situation. First, cultural management practices in public sector organizations in such societies are deeply rooted in a traditional management culture that has a strong bureaucratic basis. Administrative efficiency is seen not as a result but as a process. Secondly, in the field of science of public administration and administration, the scientific and methodological support of the study of administrative efficiency is insufficiently developed. The authors argue that the study, conceptualization, and operationalization of the impact of organizational culture on administrative efficiency in the context of socio-economic development of a developing country or region is an important scientific problem in public administration (for example, Ukraine, Iraqi Kurdistan). Thus, this study is aimed at developing theoretical and methodological support for the study of assessing the direct and indirect effects of organizational culture on organizational activities and administrative efficiency in the public sector. The example of Ukraine and Iraqi Kurdistan are two different traditions of organizational culture with a common problem of low administrative efficiency. The authors propose research that covers the descriptive design of a methodology for studying the impact of organizational culture on administrative efficiency: first, the analysis of the concept of administrative efficiency, and secondly, the analysis of the concept of organizational culture in relation to administrative efficiency. Methodology: analysis and synthesis when considering strategies, programs, ratings of public sector organizations, in particular, ministries, departments, local governments, which allow analyzing the main directions of reform activities and scientific support of research on the impact of organizational culture on administrative efficiency; methods of systematization and comparison, which were used in determining the nature and features of the impact of organizational culture on administrative efficiency. It is emphasized that such research will provide a deeper understanding of organizational culture and its relationship to administrative efficiency in the public sector. This will have a positive impact on the development of strategies and policies for governance reform and socio-economic development in developing countries and regions.

scholarly journals Public Sector Innovation: Case Study of e-government Projects in Pakistan

2009 ◽  
Vol 48 (4II) ◽  
pp. 439-457 ◽  
Author(s):  
M. Irfanullah Arfeen ◽  
Nawar Khan
Keyword(s):  
Public Sector ◽  
Swot Analysis ◽  
The Public ◽  
Public Sector Innovation ◽  
The People ◽  
Governance Challenges ◽  
Information And Communication ◽  
The Government ◽  
The Impact

This study analyses and examines in detail the impact of public sector innovation to improve public satisfaction level, it is about changing the traditional government into a more integrated and efficient one. Innovation is actually the engine of economic growth. Innovation in the public sector is an under-researched area. It deals with governance, political and human issues which are very difficult to solve. Since much of the topic and studies on innovation are focusing on the private sector, it is the aim of this study to analyse the process of innovation, mainly in Information and Communication Technology (ICT) in the public sector. This study will eventually be able to give e-government model/ guidelines that encapsulates the reality of innovation by the government. Innovation in government is not only about bringing a new breakthrough product to the people, but also to bring in changes to the culture in the organisation, the way a decision is made, and perhaps more importantly, how it can use technology to strengthen its role as the provider of social and economic welfare to the people. This study has also compared the findings of the e-government case study to the literature of innovation mainly in the area of process innovation. There is SWOT analysis with weight rating to judge the e-governance challenges, which Pakistan is facing as a developing nation. The study concludes that the public sector needs to overcome its traditional characteristics of poor agenda setting, unclear objectives, lack of transparency, and bureaucratic layers of decision-making processes. Keywords: Citizens, e-government Projects, ICT, Public Satisfaction, Public Sector Innovation

Transforming Public Administration with CAF - 20 years of the Common Assessment Framework - Öffentliches Management und Finanzwirtschaft Band 23

2021 ◽  
Author(s):  
Philip Parzer
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Good Governance ◽  
Assessment Framework ◽  
Self Assessment ◽  
The Sustainable Development ◽  
The Public ◽  
European Public ◽  
European Values ◽  
The Impact

The CAF is the European Common Assessment Framework for better quality in public administration, and it celebrates its 20th anniversary in 2020. The CAF improves public administration through self-assessment by the employees and executives of "their" organisation. The beginning of the CAF dates back to 1998 when the ministers of the European Public Administration Network (EUPAN) commissioned designing "general principles concerning the improvement of the quality of services provided to citizens". The CAF 2020 is the fifth version of the CAF, and it is designed to be the European guideline for good governance and excellence in public sector organisations. In four chapters, this book provides an overview of how the CAF is contributing to transform public administration. About 30 designated CAF experts from academia and practice offer insights into the impact of the CAF in different fields of public sector organisations, reflecting the powerful role of the CAF in navigating through challenging times. Furthermore, this book provides an overview of the institutional status of the CAF in Europe and internationally, and it shows the necessary steps for further strengthening the CAF as the number one tool for transformation and quality in the public sector. As a resumé of the book, it can be stated that the CAF initiates and accompanies the transformation of public administration, especially through: transforming the organisation towards change and organisational development; transforming public administration towards the Sustainable Development Goals; transforming the public sector towards effective governance, multi-level collaboration and comprehensive policy-field-thinking; making public administration and structural reforms successful; and driving states and societies towards European integration and European values.

scholarly journals When design meets power: design thinking, public sector innovation and the politics of policymaking

2020 ◽  
Vol 48 (1) ◽  
pp. 111-130 ◽  
Author(s):  
Jenny M Lewis ◽  
Michael McGann ◽  
Emma Blomkamp
Keyword(s):  
Public Sector ◽  
Design Thinking ◽  
Participatory Approaches ◽  
Policy Issues ◽  
Public Sector Innovation ◽  
The Difference ◽  
The Impact ◽  
Policy Solutions

Responding to the need for innovation, governments have begun experimenting with ‘design thinking’ approaches to reframe policy issues and generate and test new policy solutions. This paper examines what is new about design thinking and compares this to rational and participatory approaches to policymaking, highlighting the difference between their logics, foundations and the basis on which they ‘speak truth to power’. It then examines the impact of design thinking on policymaking in practice, using the example of public sector innovation (PSI) labs. The paper concludes that design thinking, when it comes in contact with power and politics, faces significant challenges, but that there are opportunities for design thinking and policymaking to work better together.

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