scholarly journals Seeing as accountable action: The interactional accomplishment of sensorial work

2019 ◽  
Vol 68 (1) ◽  
pp. 77-96 ◽  
Author(s):  
Will Gibson ◽  
Dirk Vom Lehn
Keyword(s):  
Social Context ◽  
Conversation Analysis ◽  
Recent Work ◽  
Near Vision ◽  
Video Recordings ◽  
Innovative Methods ◽  
Creative Methods ◽  
The Senses

In this article it is argued that the growing field of the sociology of the senses has had a strong methodological focus on people’s accounts of their sensorial experiences at the expense of studying the practical achievement of sense work as an interactional phenomenon. Recent work has called for more innovative methods in sensorial scholarship and the use of creative approaches to explore the senses. While applauding this move, in this article the authors show the importance of a focus on micro-behavioural actions in studying the senses. Drawing on ethnomethodology and conversation analysis, they analyse video recordings of near vision tests in optometry consultations illustrating the highly routinised, but also the embodied and improvised character of the actions through which the vision is made available for scrutiny. They argue that sensorial scholarship has sidelined the study of social context as a lived-order and demonstrate the importance of treating sensorial actions as routinised, embodied and improvisatory. The authors agree that using more creative methods would be valuable but caution against relying exclusively on methods that do not sufficiently contextualise the senses as a lived and practical social accomplishment.

Word, Image, Sound

2021 ◽  
Vol 41 (2) ◽  
pp. 148-152
Author(s):  
Matthew Engelke
Keyword(s):  
Public Sphere ◽  
South Asia ◽  
Case Studies ◽  
Recent Work ◽  
Special Section ◽  
Human Sciences ◽  
The Public ◽  
Public Religion ◽  
The Senses ◽  
The Public Sphere

Abstract This essay introduces the special section “Word, Image, Sound,” a collection of essays on public religion and religious publicities in Africa and South Asia. The essays cover case studies in Myanmar, Zambia, Senegal, Rwanda, and Egypt. The introduction situates the essays in relation to the broader fields of work on the public sphere and publics, especially as they relate to recent work in the human sciences that focus on materiality, the senses, and media.

Walking through the city soundscape: an audio-visual analysis of sensory experience for people with psychosis

2022 ◽  
pp. 147035722110526
Author(s):  
Sara Merlino ◽  
Lorenza Mondada ◽  
Ola Söderström
Keyword(s):  
Social Interaction ◽  
Conversation Analysis ◽  
Visual Analysis ◽  
Sensory Experience ◽  
Urban Environments ◽  
Noisy Environments ◽  
Urban Context ◽  
Video Recordings ◽  
The City ◽  
The Way

This article discusses how an aspect of urban environments – sound and noise – is experienced by people walking in the city; it particularly focuses on atypical populations such as people diagnosed with psychosis, who are reported to be particularly sensitive to noisy environments. Through an analysis of video-recordings of naturalistic activities in an urban context and of video-elicitations based on these recordings, the study details the way participants orient to sound and noise in naturalistic settings, and how sound and noise are reported and reexperienced during interviews. By bringing together urban context, psychosis and social interaction, this study shows that, thanks to video recordings and conversation analysis, it is possible to analyse in detail the multimodal organization of action (talk, gesture, gaze, walking bodies) and of the sensory experience(s) of aural factors, as well as the way this organization is affected by the ecology of the situation.

The moral construction of worry about radiation exposure: Emotion, knowledge, and tests

2017 ◽  
Vol 28 (6) ◽  
pp. 635-656 ◽  
Author(s):  
Aug Nishizaka
Keyword(s):  
Radiation Exposure ◽  
Conversation Analysis ◽  
Internal Exposure ◽  
Test Results ◽  
Communication Tool ◽  
Work Related ◽  
Video Recordings ◽  
Moral Construction ◽  
Fukushima Disaster ◽  
Do So

In the analysis of video recordings of the interactions between a doctor and the examinees following internal radiation exposure tests at a hospital in Fukushima Prefecture, I explore how the participants address one of the most serious consequences of the Fukushima disaster, that is, their concerns about radioactive materials. To do so, this study employs conversation analysis. The doctor’s presentation of the test results provides the examinees with a place to express relief and also makes relevant the justification work related to the expression of relief. In conclusion, I consider how the internal exposure tests also function as a communication tool in the context in which residents from affected areas face potential difficulties in expressing their worry about radiation.

scholarly journals Rules at Play: Correcting Projectable Violations of Who Plays Next

Human Studies ◽  
2021 ◽  
Author(s):  
Hanna Svensson ◽  
Burak S. Tekin
Keyword(s):  
Conversation Analysis ◽  
Empirical Analysis ◽  
Practical Problem ◽  
Social Practices ◽  
Video Recordings ◽  
Naturally Occurring ◽  
The Social ◽  
Turn Taking ◽  
Interactional Perspective ◽  
The Empirical Analysis

AbstractThis study examines the situated use of rules and the social practices people deploy to correct projectable rule violations in pétanque playing activities. Drawing on Ethnomethodology and Conversation Analysis, and using naturally occurring video recordings, this article investigates socially organized occasions of rule use, and more particularly how rules for turn-taking at play are reflexively established in and through interaction. The alternation of players in pétanque is dependent on and consequential for the progressivity of the game and it is a practical problem for the players when a participant projects to break a rule of “who plays next”. The empirical analysis shows that formulating rules is a practice for indicating and correcting incipient violations of who plays next, which retrospectively invoke and establish the situated expectations that constitute the game as that particular game. Focusing on the anticipative corrections of projectable violations of turn-taking rules, this study revisits the concept of rules, as they are played into being, from a social and interactional perspective. We argue and demonstrate that rules are not prescriptions of game conduct, but resources that reflexively render the players’ conducts intelligible as playing the game they are engaging in.

scholarly journals The Embodiment of Consumer Knowledge

2021 ◽  
Author(s):  
Nick Llewellyn
Keyword(s):  
United Kingdom ◽  
Conversation Analysis ◽  
Cognitive Processes ◽  
Business School ◽  
Associate Editor ◽  
Service Encounters ◽  
Consumer Knowledge ◽  
Art Gallery ◽  
Organization Studies ◽  
Video Recordings

Abstract Nick Llewellyn is professor of organization studies, Warwick Business School, University of Warwick, CV4 7AL, United Kingdom ([email protected]). More information can be found at the author’s website (https://sites.google.com/site/llewellynnick/home). Thanks to Hugh Wilson, Davide Nicolini and Katharina Dittrich for their support with this work. Thanks also to the reviewers and Associate Editor for providing clear and insightful guidance throughout. An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology and the allied field of conversation analysis. Analysing video recordings of 189 service encounters at the ticket desk of an art gallery, the study explores the embodiment of consumer knowledge, how consumer knowledge is witnessable from quotidian details of customers’ embodied conduct, how they talk, move their bodies, gesture, handle objects, and cast their gaze. Consumer knowledge is shown to be socially organized, with social considerations informing what customer should know, and how customers’ faulty assertions and claims should be treated. In the way firms approach consumer knowledge, the paper describes how they might create or undermine interactive value. The article breaks new ground by demonstrating that consumer knowledge is relevant for understanding the actions of consumers, not only as a result of cognitive processes, but also because it is embodied.

scholarly journals English as an Interactional Resource for Doing Being Academically Competent: Student Practices in Group Meetings

2017 ◽  
Vol 9 (3) ◽  
Author(s):  
Elisabeth Dalby Kristiansen
Keyword(s):  
Conversation Analysis ◽  
Language Proficiency ◽  
Academic Competence ◽  
Language Choice ◽  
Local Language ◽  
Project Group ◽  
Video Recordings ◽  
Academic Activities ◽  
Linguistic Practices ◽  
Group Meetings

An increasing number of Nordic university programmes are offered in English. Consequently, students are expected to carry out academic activities in English rather than the local language. Through ethnomethodological conversation analysis of video recordings of student project group meetings, this article explores how students orient to English in their everyday academic and linguistic practices, focusing on students’ orientations to language proficiency and language choice as resources for displaying academic competence and literacy.

scholarly journals Tell me more: how salespeople encourage customer disclosure

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jarkko Niemi ◽  
Ellen Bolman Pullins
Keyword(s):  
Qualitative Research ◽  
Conversation Analysis ◽  
Design Methodology ◽  
Customer Orientation ◽  
Customer Relationship ◽  
Content Type ◽  
Video Recordings ◽  
Unexplored Area ◽  
Business To Business ◽  
Exploration Phase

Purpose This paper aims to explore salesperson–customer interactions to identify actual behaviors that result in enhanced customer disclosure and classify them as disclosure tactics, and to explore whether certain tactics are more likely to lead to salesperson–customer relationship advancement. Design/methodology/approach This qualitative research uses conversation analysis to identify salesperson disclosure tactics that result in customer disclosure, using 12 video-recordings of authentic business-to-business initial sales meetings between a salesperson and customer. Findings Findings showed four disclosure tactics that salespeople use to get customers to disclose information: embedded expertise claims, tailored references, demonstrations of preparation and customer orientation and benevolence. These tactics appear more often and are executed differently in sales meetings that successfully advance. Originality/value The research addresses an unexplored area of specific salesperson behaviors and their connection to customer disclosure and relationship advancement in the exploration phase. Additionally, this fills a gap that cannot be addressed with traditional survey or interview data and brings conversation analysis to this particular area.

scholarly journals Why we don’t always punish: Preferences for non-punitive responses to moral violations

2019 ◽  
Vol 9 (1) ◽  
Author(s):  
Joseph Heffner ◽  
Oriel FeldmanHall
Keyword(s):  
Social Context ◽  
Recent Work ◽  
Social Exchange ◽  
Third Parties ◽  
Third Party ◽  
Perceived Severity ◽  
Unfair Treatment ◽  
The Social

Abstract While decades of research demonstrate that people punish unfair treatment, recent work illustrates that alternative, non-punitive responses may also be preferred. Across five studies (N = 1,010) we examine non-punitive methods for restoring justice. We find that in the wake of a fairness violation, compensation is preferred to punishment, and once maximal compensation is available, punishment is no longer the favored response. Furthermore, compensating the victim—as a method for restoring justice—also generalizes to judgments of more severe crimes: participants allocate more compensation to the victim as perceived severity of the crime increases. Why might someone refrain from punishing a perpetrator? We investigate one possible explanation, finding that punishment acts as a conduit for different moral signals depending on the social context in which it arises. When choosing partners for social exchange, there are stronger preferences for those who previously punished as third-party observers but not those who punished as victims. This is in part because third-parties are perceived as relatively more moral when they punish, while victims are not. Together, these findings demonstrate that non-punitive alternatives can act as effective avenues for restoring justice, while also highlighting that moral reputation hinges on whether punishment is enacted by victims or third-parties.

scholarly journals Authority and camaraderie: The delivery of directives amongst the ice floes

2019 ◽  
Vol 49 (2) ◽  
pp. 207-230
Author(s):  
Anne Elizabeth Clark White
Keyword(s):  
Mixed Methods ◽  
Conversation Analysis ◽  
Mixed Method ◽  
Institutional Setting ◽  
Environmental Stimuli ◽  
Institutional Talk ◽  
Video Recordings ◽  
Ice Floes ◽  
Method Analysis

ABSTRACTThis analysis focuses on the institutional talk of sea-kayak guides and their clients in order to understand how guides negotiate the interactional balance of giving orders to maintain a safe and timely excursion while facilitating a fun and recreational experience. Using a mixed-method analysis including Conversation Analysis, ethnography, and statistics, this study examines 576 instances of directives found in video recordings of twenty-five Alaskan kayaking ecotourism excursions and explores the practices guides use in their talk to maintain control of an excursion while not coming across as domineering. By systemically examining directives’ design, directives are found to reveal both their temporal urgency in addition to the precipitating events that necessitate them, such as client behaviors or environmental stimuli. This study's analysis contributes to our understanding of how interactants mitigate face-threatening actions and focuses attention on the interactional work that directives and their accounts achieve in an institutional setting currently underinvestigated (Directives, mixed-methods, Conversation Analysis, ethnography, ecotourism)*

scholarly journals Co-authoring desistance narratives: Analysing interactions in groupwork for addressing sexual offending

2019 ◽  
pp. 174889581986310
Author(s):  
Eve Mullins ◽  
Steve Kirkwood
Keyword(s):  
Discourse Analysis ◽  
Criminal Justice ◽  
Conversation Analysis ◽  
Sexual Offending ◽  
Social Identities ◽  
Video Recordings ◽  
Research Interviews ◽  
Desistance From Crime ◽  
Criminal Justice Practitioners

Research and theory suggest that desistance narratives and pro-social identities are key to the process of desistance from crime. However, little research has examined how desistance narratives and related identities are produced in contexts other than research interviews or how core correctional skills intersect with the development of these narratives or identities. This study applies discourse analysis and conversation analysis to transcripts of 12 video-recordings of groupwork sessions for addressing sexual offending, examining how desistance narratives and identities are produced, and how practitioner skills and conversational styles intersect with their production. The analysis illustrates how criminal justice practitioners help to co-author desistance narratives through subtle and explicit aspects of interaction, although certain orientations to risk may limit this potential.

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