Governance and the Small, Religiously Affiliated Social Service Provider

1997 ◽  
Vol 26 (4_suppl) ◽  
pp. S44-S61 ◽  
Author(s):  
Melissa M. Stone ◽  
Miriam M. Wood
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
The United States ◽  
Social Welfare Policy ◽  
Religiously Affiliated ◽  
Organization And Management ◽  
Structural Relationships ◽  
Religious Cultures ◽  
Social Service Provider

Religiously affiliated providers of social services are becoming increasingly important in the transformation of social welfare policy in the United States. This article focuses on governance issues and challenges facing these small service providers. Using perspectives from the organization and management literatures and examples from prior research, the article makes three general observations. First, predictable patterns of governance exist, depending on the types of structural relationships religiously affiliated agencies have with their religious bases. Second, governance will be affected by particular characteristics of both small and religious organizations. Third, growth presents critical challenges to the ability of these providers to maintain their indigenous religious cultures. Hypotheses are offered to stimulate further research in each of these areas.

scholarly journals 3418 Service referral follow up rate among participants of a community engagement initiative in Florida

2019 ◽  
Vol 3 (s1) ◽  
pp. 94-94
Author(s):  
Deepthi S Varma ◽  
Piyush V Chaudhari ◽  
Krishna Vaddiparti ◽  
Catherine Woodstock Striley ◽  
Linda B. Cottler
Keyword(s):  
Community Engagement ◽  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Health Needs ◽  
Utilization Rate ◽  
Community Members ◽  
University Of Florida ◽  
Service Referral

OBJECTIVES/SPECIFIC AIMS: To examine the rate of medical and social service referral utilization among community members who are enrolled in HealthStreet - a community engagement initiative at University of Florida. METHODS/STUDY POPULATION: HealthStreet utilizes the CHW model to conduct health needs assessment, provide referrals to medical and social services and link them to health research at UF. Across two follow-up schedules, these participants are contacted to assess their rate of referral utilization. RESULTS/ANTICIPATED RESULTS: From October 2011-October 2018, HealthStreet completed 10,829 health needs assessments and provided a total of 15,723 medical and/or social service referrals with an average of 1.48 referrals per person. About a third of people completed first and second follow-up respectively (n=3,461; 32.0% and n=3,477; 32.1%), and another third (n=3,891; 35.9%) completed neither. The total number of follow up attempts was 40,863, with an average of 3.85 attempts per person. The overall service utilization rate was 17.02%. The top barriers to utilization included, could not schedule an appointment (26.3%), busy on the date of appointment (21.9%), transportation (9.4%), and already received the service from elsewhere (4.7%). Others (28.3%) did not identify a specific barrier for non-utilization. DISCUSSION/SIGNIFICANCE OF IMPACT: Findings show that those who need services are still hampered by barriers to care that CHWs and other service providers could help them overcome. Facilitating the appointment and providing transportation would assist over a third of those needing services.

The Mixed Economy of Day Care: Consumer Versus Professional Assessments

1984 ◽  
Vol 13 (3) ◽  
pp. 321-331 ◽  
Author(s):  
Angela C. Browne
Keyword(s):  
Public Policy ◽  
Social Services ◽  
Consumer Choice ◽  
Day Care ◽  
Service Providers ◽  
The United States ◽  
Research Assessment ◽  
Care Programme ◽  
Non Profit ◽  
Child Day Care

AbstractOne of the crucial issues in the evolution of the welfare state is the preferred means of funding and providing social services. In the absence of a federally-funded and centrally-administered child day care programme in the United States, a variety of services and programmes have evolved. Public policy which seeks to encourage service diversity must consider the ability of social service consumers to afford, select or utilize services of quality, or to demand quality from service providers. This study compares child day care services provided under different auspices — public (state and municipal), quasi-public (military), quasi-private (employer-sponsored), non-profit and private proprietary. Consumer ratings of the day care programmes provided under six different auspices are compared to a research assessment of the same six programmes. The data indicate a tendency among consumers to be inattentive regarding the basic elements of care and to overestimate the quality of care. If we accept the view that consumer choice is desirable on procedural grounds (a desirable freedom), then the findings of this study suggest that public policy should strive to enhance the effectiveness of consumer choice.

Creating Relatives You Don't Have: Kinship Care, Social Services and Fictive Kin

2005 ◽  
Vol 27 (3) ◽  
pp. 20-24 ◽  
Author(s):  
Deborah Youngblood ◽  
Michelle Rosenthal
Keyword(s):  
Social Services ◽  
San Francisco ◽  
Social Service ◽  
Service Providers ◽  
Extended Family ◽  
Kinship Care ◽  
Kinship Caregivers ◽  
Relative Caregivers ◽  
Social Service Delivery ◽  
Fictive Kin

What can we learn about kinship care and the effective delivery of supportive social services when we talk to relative caregivers in San Francisco, California? Practicing anthropology in a social service setting with kinship caregivers raises some interesting questions regarding "fictive kin" and effective social service delivery. Our findings from a four-year mixed methods study of kinship care families illuminate the ways that kinship families rely on a community-based social service program in a familial manner. Furthermore, the perception of social service providers functioning like extended family members both increases client satisfaction with the services as well as the ability of social service workers to build positive working relationships with clients.

scholarly journals Challenges and Prospects for Digitizing the Social Service Providers' Activities

2021 ◽  
Author(s):  
S.E. Gasumova
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Provision ◽  
Service Providers ◽  
Social Institutions ◽  
Well Being ◽  
Service Users ◽  
Social Service Providers ◽  
The Social

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work

scholarly journals Organizational and financial model of accompanied residence

2021 ◽  
Vol 22 (2) ◽  
pp. 32-39
Author(s):  
Lyudmila A. Kozhushko ◽  
Oksana N. Vladimirova ◽  
Natalia P. Lemke ◽  
Margarita A. Urmancheeva ◽  
Vladimir Yu. Soldatov
Keyword(s):  
Intellectual Disabilities ◽  
Social Services ◽  
Russian Federation ◽  
Social Service ◽  
Service Providers ◽  
Legal Framework ◽  
Disabled People ◽  
Financial Model ◽  
Working Age ◽  
The Russian Federation

The relevance of the development of developing experience and methodological support of the constituent entities of the Russian Federation. To organize activities to provide activities aimed at the development of the direction, the experience of St. Petersburg, as a subject of the leader in the Russian Federation in the development of technologies for accompanied accommodation, was studied and analyzed. The study was conducted on the basis of the results of the annual monitoring study of materials submitted by the executive authorities of 85 constituent entities of the Russian Federation on the organization of technologies for accompanied accommodation.As a result of the study, the main activities in the development of this direction in St. Petersburg were identified: expanding the regional list of social services provided by social service providers; assigning disabled people of working age with intellectual disabilities to a separate social group; developing recommended individual social service programs, including: for disabled people of working age with intellectual disabilities when living in social apartments, development of industry-specific technological regulations for the provision of measures to support disabled people, creation of equal opportunities to enter the social services market for both state and non-state social service organizations, implementation of infrastructure measures, identification of financial sources, etc. The use by the constituent entities of the Russian Federation of recommendations on reforming the regional regulatory legal framework and the implementation of key events will allow introducing the best practices of St. Petersburg in organizing various forms of accompanied residence.

scholarly journals Advocating for Structural Change? Exploring the Advocacy Activities of Immigrant-Serving Organizations in an Unwelcoming Policy Context

2018 ◽  
Vol 18 (3) ◽  
pp. 682-703 ◽  
Author(s):  
Benjamin Roth ◽  
Seo Yeon Park ◽  
Breanne Grace
Keyword(s):  
South Carolina ◽  
Social Service ◽  
Service Providers ◽  
The United States ◽  
Service Organizations ◽  
Future Research ◽  
Policy Advocacy ◽  
Social Service Organizations ◽  
State And Local ◽  
The Impact

The growth of the immigrant population in the United States has prompted a recent increase in the number of restrictive immigration policies at the state and local levels. The literature on policy advocacy and social service organizations suggests that these local providers can engage in political activities that challenge the restrictive nature of these contexts. This qualitative study explored how immigrant-serving social service organizations engage in policy advocacy in a state with restrictive, anti-immigrant policies. In-depth interviews with directors of 50 service providers in South Carolina clearly indicate a tension between the need for policy advocacy and the risks associated with engaging in such activities. Fifty percent (50%) of the providers in our sample reported engaging in some form of policy advocacy. However, their policy advocacy activities were often indirect, non-confrontational, and episodic. Most were engaged in coalitions and other forms of indirect advocacy tactics. We discuss implications for the social work profession and recommendations for future research, including the need to further explore the impact of policy advocacy efforts on changing the policy landscape in places that are unwelcoming to immigrants.

scholarly journals Homelessness during COVID-19: Challenges, Responses, and Lessons Learned from Homeless Service Providers in Tippecanoe County, Indiana

2021 ◽  
Author(s):  
Natalia M. Rodriguez ◽  
Alexa M. Lahey ◽  
Justin J. MacNeill ◽  
Rebecca G. Martinez ◽  
Nina E. Teo ◽  
...  
Keyword(s):  
Service Delivery ◽  
Social Services ◽  
Service Providers ◽  
Qualitative Content Analysis ◽  
The United States ◽  
Adverse Outcomes ◽  
Lessons Learned ◽  
Community Based ◽  
Health Crisis ◽  
Community Based Organizations

Abstract Background: The COVID-19 pandemic laid bare some of the United States’ most devastating health and social inequities faced by people experiencing homelessness. Homeless populations experience disproportionate rates of underlying health conditions, stigma and marginalization that often disenfranchise them from health and social services, and living conditions that potentiate the risk of COVID-19 transmission and adverse outcomes. Methods: Guided by the socio-ecological model, this community-based participatory research study examined the impacts of the COVID-19 public health crisis on people experiencing homelessness in Tippecanoe County, Indiana, and the ways in which homeless service providers prepared for, experienced, and responded to the pandemic. Eighteen (18) semi-structured interviews were conducted with representatives of 15 community-based organizations, including shelters and other homeless service providers.Results: Qualitative content analysis revealed multilevel challenges and responses to COVID-19 impact mitigation in this community, including the implementation of diverse safety measures, policies and novel service delivery innovations.Conclusions: Community-based organizations, including homeless shelters, are uniquely qualified to inform pandemic response and disaster risk mitigation in order to respond appropriately to the specific needs of people experiencing homelessness. Many of the emergency measures put in place by homeless service providers in Tippecanoe County, Indiana created opportunities for innovative solutions to longstanding challenges faced by homeless populations that can inform better service delivery moving forward, long after the COVID-19 pandemic. The lessons learned and shared by homeless service providers on the frontline during the COVID-19 pandemic have important implications to improve future disaster response for homeless and other vulnerable populations.

scholarly journals THE ESSENCE AND FEATURES OF SOCIAL COMMISSIONING IMPLEMENTATION IN UKRAINE

2021 ◽  
pp. 155-159
Author(s):  
Zhanna Petrochko ◽  
Nataliya Datchenko
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Institutional Care ◽  
Monitoring And Evaluation ◽  
Service Needs ◽  
Research Attention ◽  
The Social ◽  
Definition Of ◽  
Families With Children

Relevance of the research problematics is proved by the social demand for acceleration of social commissioning implementation in Ukraine so as to respond to the ongoing pandemic COVID-19, armed conflict in Ukraine, long lasting tradition of institutional care  for vulnerable people. The purpose of the article is to reveal the core of social commissioning linked to social work with families with children, to characterize dynamics of its implementation and development in Ukraine. Methods of research: the theoretical analysis of actual scientific sources, rated to the topic, is applied in the research together with desk review of a new international and national legislation. The methods of generalization and systematization were applied for definition of actual interpretation of “social commissioning” and its characteristics. The results of the research are as follows: The social commissioning is determined as an instrument for public regulation in the system of social service provision by means of contracting social service providers for satisfaction of social service needs identified within social service need assessment by entities of local self-government. Research attention is paid to the structure and key elements of social commissioning. Participants (сustomers, recipients and providers of social services), constituents (social character; contracting core and innovation value), and principles of social commissioning (result orientation; awareness; planning; priority to prevention and early intervention; partnership) are covered in the article. The procedural stages of social commissioning are also unpacked in the article (designing; implementation; monitoring and evaluation). Prospects for further research are the studies of barriers to the implementation of social commissioning and ways to overcome them, development and implementation of optimal algorithms for its implementation in a decentralized environment.

Moving away from opportunity? Social networks and access to social services

Urban Studies ◽  
2019 ◽  
Vol 57 (8) ◽  
pp. 1696-1713
Author(s):  
Jae Sik Jeon
Keyword(s):  
Social Networks ◽  
Social Services ◽  
Residential Mobility ◽  
Low Income ◽  
Social Service ◽  
Service Providers ◽  
The Body ◽  
Social Service Agencies ◽  
Moving To Opportunity ◽  
The Impact

Strong social connections often deter residential mobility beyond reach of the social network. A missing link in the body of research on this subject is the significance of the role of social networks in pooling resources for costly services and neighbourhood-level access to social services. Few have explored whether assistance from local social service agencies may substitute for practical help from social networks, thereby enabling low-income assisted renters to locate housing in more desirable neighbourhoods. Relying on data from the Moving to Opportunity experiment, this article examines the impact of social networks and social services on the dynamics of residential mobility. I find that the existence of social networks in the place movers left behind tends to increase the likelihood of moving back, but this likelihood varies with current access to social service providers and distance moved. These findings suggest that policy efforts in spatial dispersion of poverty should pay close attention to the geography of social services.

South Korean nonprofits under the voucher system: Impact of organizational culture and organizational structure

2017 ◽  
Vol 62 (2) ◽  
pp. 669-683 ◽  
Author(s):  
Sunae Kwon ◽  
Baorong Guo
Keyword(s):  
Organizational Culture ◽  
South Korea ◽  
Nonprofit Organizations ◽  
Social Services ◽  
Social Service ◽  
Service Providers ◽  
Organizational Factors ◽  
Service Market ◽  
The Social ◽  
Voucher System

The social service industry in South Korea is undergoing significant changes as the Korean government has changed its approach to financing social services from direct funding support for service providers to voucher programs. This market-oriented policy has forced social service nonprofits to adopt the market practice and culture. As a result, nonprofits are becoming business-like entities striving for a share of the social service market. This study examines organizational factors that give competitive advantage to nonprofits in the social service market under the voucher system. Specifically, the study uses data collected from 35 nonprofit organizations in Busan, South Korea, to examine whether voucher revenues, an indicator of market share, is associated with organizational characteristics, including organizational culture and structure. The results may suggest strategies that help nonprofits to gain a greater share in the social service market.

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