scholarly journals Dilemmas in providing resilience-enhancing social services to long-term social assistance clients. A qualitative study of Swedish social workers

2012 ◽  
Vol 12 (1) ◽  
Author(s):  
Anneli Marttila ◽  
Eva Johansson ◽  
Margaret Whitehead ◽  
Bo Burström
2020 ◽  
Vol 77 (3) ◽  
pp. 160-167
Author(s):  
Kelvin Choi ◽  
Esther T Maas ◽  
Mieke Koehoorn ◽  
Christopher B McLeod

ObjectivesThis study examined time to return-to-work (RTW) among direct healthcare and social workers with violence-related incidents compared with these workers with non-violence-related incidents in British Columbia, Canada.MethodsAccepted workers’ compensation lost-time claims were extracted between 2010 and 2014. Workers with violence-related incidents and with non-violence-related incidents were matched using coarsened exact matching (n=5762). The outcome was days until RTW within 1 year after the first day of time loss, estimated with Cox regression using piecewise models, stratified by injury type, occupation, care setting and shift type.ResultsWorkers with violence-related incidents, compared with workers with non-violence-related incidents, were more likely to RTW within 30 days postinjury, less likely within 61–180 days, and were no different after 181 days. Workers with psychological injuries resulting from a violence-related incident had a lower likelihood to RTW during the year postinjury (HR 0.61, 95% CI 0.43 to 0.86). Workers with violence-related incidents in counselling and social work occupations were less likely to RTW within 90 days postinjury (HR 31–60 days: 0.67, 95% CI 0.48 to 0.95 and HR 61–90 days: 0.46, 95% CI 0.30 to 0.69). Workers with violence-related incidents in long-term care and residential social services were less likely to RTW within 91–180 days postinjury.ConclusionsWorkers with psychological injuries, and those in counselling and social work occupations and in long-term care and residential social services, took longer to RTW following a violence-related incident than workers with non-violence-related incidents. Future research should focus on identifying risk factors to reduce the burden of violence and facilitate RTW.


2021 ◽  
Vol 1 (23) ◽  
pp. 59-87
Author(s):  
Jerzy Rossa ◽  
Lidia Nogal-Faber

The article pertain to a case study research of social assistance processes in a social policy system of G. city. A main method of investigation was opened, unstandardized systematic interviews with social workers, political figures and administrators of the system. Social services in experiences of our respondents we have interpreted as games for uncertainty control. The games in perspectives of social workers and administrators of the system we understand as pedagogical environments for customers which in the processes of these interactional games shape many of the social, adaptive skills. Such skills enable customers institutional identity management and effective winning spheres of freedom from control. Behavioural strategies of social workers in institutional and organizational environment in relation to customers we conceptualize as exchange models of a “gift for power” above customers spheres of uncertainty control. Inefficiency of social assistance comes from incapacity of such aid to effectively exchange gifts for uncertainty control in daily situations for customers. The Institution of social services has many functional substitutes in social, political and economic environments which are much more effective. Second goal of our investigation was a presentation and portrayal of the real pedagogical environment of social workers. Theory of social intervention and social pedagogy suffers from too many abstracts from reality foundations, premises und presumptions. So social pedagogy as practical science needs also careful and diligent investigation of real social practices in institutional and organizational environment of social policy systems.


2019 ◽  
Vol 25 (3-4) ◽  
Author(s):  
Mona Franséhn ◽  
Helena Johansson ◽  
Therése Wissö

High expectations of contact persons? A study of parental practices and the contact person intervention for young people in social servicesA contact person for teenagers, an intervention offered by the social services, is discussed in this article on the basis of a qualitative study accomplished in 2010–2014. It is based on focus groups, documents and interviews with teenagers, parents, contact persons and social workers. Research dealing with the contact person intervention takes partly contradictory views. In qualitative studies the contact person system has been described as a positive intervention of all categories involved. During the last few years it has been questioned, especially in a comprehensive quantitative study, indicating that the intervention even seemed to increase the risk of being placed in out-of-home care in the future. In this article we present a deepened picture of the teenagers in the study with a focus on their backgrounds and life situations. The background factors we have discovered, often invisible in a register study, point to the very complex situations the social services have to handle. Another part deals with how the intervention can be understood in relation to parenting and specifically which dimensions of parenting the social services judge as inadequate. In the analysis of the contact persons’ assignments it is obvious that the social services plan the intervention based on the parents inabilities to guide and support their teenagers. The contact person is often supposed to act as a ”compensating” parent.


2020 ◽  
Vol 12 (20) ◽  
pp. 8595 ◽  
Author(s):  
Gisela Redondo-Sama ◽  
Virginia Matulic ◽  
Ariadna Munté-Pascual ◽  
Irene de Vicente

Social work during the COVID-19 crisis has faced one of the most challenging times to cover urgent social needs in an uncertain scenario. This study analyzes the immediate responses in social work to vulnerable groups in the first 15 days of the pandemic in Barcelona, one of the most affected areas worldwide by COVID-19. The sample for this qualitative study includes 23 semi-structured interviews with social workers from different fields of intervention, from general approaches (primary care) to specific ones (health, ageing, homeless, and justice). The data analysis followed the communicative methodology, including transformative and exclusionary dimensions, and the analytical categories focused on the impact of the COVID-19 pandemic on social services users, the organizational responses of social workers, and the impact of the interventions to cover urgent social needs of attendees. The interventions have been accompanied by an improvement in communication channels with vulnerable groups, ensuring an understanding of the situation of families and individuals, and covering the most urgent social needs. The study shows the key role of social workers from diverse social attention tools and their contribution to the sustainability of social services with a long-term impact.


2019 ◽  
Vol 21 (2) ◽  
pp. 119-140
Author(s):  
Borja Suárez Corujo

This paper introduces the topic of the internal coordination of regional and local social security schemes in Spain. In the field of social security, the constitutional framework imposes different solutions in terms of the division of competences between State and Autonomous Communities, depending on the branch of (public) social protection. In the provision of long-term social care, for instance, both the State and the Autonomous Communities participate. Healthcare services are mainly provided by the Autonomous Communities without prejudice to certain aspects of the role played by the State. Social assistance through cash benefits or social services are exclusively provided by the Autonomous Communities, with the deep participation of local entities, especially in the case of social services. The paper outlines the extent of devolution and decentralisation, and the adjudication of competence and financial arrangements. The final section addresses some specific questions in healthcare, long-term social care and social assistance.


2020 ◽  
Vol 12 (9) ◽  
pp. 3860 ◽  
Author(s):  
Ángela María Ortega-Galán ◽  
Rocío Ortiz-Amo ◽  
Elena Andina-Díaz ◽  
María Dolores Ruiz-Fernández

The 2008 global economic crisis heightened social inequality and drastically reduced equal opportunities for many people. It had negative consequences for social regulation in many European countries, which have dismantled their public social policies. The objective of the study was to describe social workers’ perceptions of their lived experiences in different areas of the public social services system. A qualitative study was developed, based on a hermeneutic approach. Six in-depth interviews and two focus groups were conducted with 20 social workers employed by community social services and the Andalusian public health service (Spain). The professionals agreed that the public social services system has been eroded, that the lack of resources has consequences for workers and the general public alike, and that the public authorities and the administration are responsible for this situation. Social services have become distributors of scarce resources rather than a social protection system that empowers and accompanies the most vulnerable. The system must provide the necessary resources and structures so that they can escape the situation of poverty, exclusion and social injustice.


2020 ◽  
Vol 21 ◽  
pp. 37-65
Author(s):  
Laurita Čiapaitė ◽  
Asta Vaitkevičienė

In this article we analyse the quality of social services from the perspective of people with disabilities and we analyse other social services quality studies that use the EQUASS system or the SERVQUAL model. We show the contrast between the high quality ratings reported by social workers and unmet expectations of the services’ recipients. It is argued that the difference may be due to methodological errors in choosing one or another research method, and the phenomenon of social workers’ conformism, which can be supported also by the peculiarities of Lithuania’s long-term social policy. It is proposed that the SERWQUAL model be used for the study of the quality of social services, which is flexible with regards to the needs of service users. Triangulation of research methods was used to analyse the data. We show evaluation of the quality of social services according to the 5 dimensions of the SERWQUAL model: tangibles, reliability, responsiveness, assurance (certainty) and sensitivity (empathy).


2020 ◽  
Vol 67 (1) ◽  
pp. 51-65
Author(s):  
Malin E. Olofsson ◽  
Hanne W. Oddli ◽  
Asle Hoffart ◽  
Hanna P. Eielsen ◽  
KariAnne R. Vrabel

Author(s):  
Lyudmila Kaspruk

When analyzing the historical and medical aspects of the organization of medical and social services for the elderly and senile people in Russia in the late XX — early XXI centuries not only obvious achievements in this sphere, but also a number of problems requiring solution were identified. The primary role in the delivery of medical care to geriatric patients is assigned to the primary health care sector. However the work of the geriatric service in the format of a single system for the provision of long-term medical and social care based on the continuity of patient management between differ- ent levels of the health care system and between the health and social protection services is not well organized. There is no clear coordination and interaction between health care and social protection institutions, functions of which include providing care to older citizens, and it significantly reduces the effectiveness of the provision of both medical and social services.


1997 ◽  
Vol 36 (1) ◽  
pp. 77-87 ◽  
Author(s):  
Nicholas G. Castle

Long-term care institutions have emerged as dominant sites of death for the elderly. However, studies of this trend have primarily examined nursing homes. The purpose of this research is to determine demographic, functional, disease, and facility predictors and/or correlates of death for the elderly residing in board and care facilities. Twelve factors are found to be significant: proportion of residents older than sixty-five years of age, proportion of residents who are chair- or bed-fast, proportion of residents with HIV, bed size, ownership, chain membership, affiliation with a nursing home, number of health services provided other than by the facility, the number of social services provided other than by the facility, the number of social services provided by the facility, and visits by Ombudsmen. These are discussed and comparisons with similar studies in nursing homes are made.


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