scholarly journals The most used questionnaires for evaluating telemedicine services

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Sadrieh Hajesmaeel-Gohari ◽  
Kambiz Bahaadinbeigy
Keyword(s):  
Technology Acceptance ◽  
User Interaction ◽  
End User ◽  
Publication Type ◽  
Patient Satisfaction Questionnaire ◽  
Satisfaction Questionnaire ◽  
Implementation Processes ◽  
Pubmed Database ◽  
System Usability Scale ◽  
Acceptance Model

Abstract Background Questionnaires are commonly used tools in telemedicine services that can help to evaluate different aspects. Selecting the ideal questionnaire for this purpose may be challenging for researchers. This study aims to review which questionnaires are used to evaluate telemedicine services in the studies, which are most common, and what aspects of telemedicine evaluation do they capture. Methods The PubMed database was searched in August 2020 to retrieve articles. Data extracted from the final list of articles included author/year of publication, journal of publication, type of evaluation, and evaluation questionnaire. Data were analyzed using descriptive statistics. Results Fifty-three articles were included in this study. The questionnaire was used for evaluating the satisfaction (49%), usability (34%), acceptance (11.5%), and implementation (2%) of telemedicine services. Among telemedicine specific questionnaires, Telehealth Usability Questionnaire (TUQ) (19%), Telemedicine Satisfaction Questionnaire (TSQ) (13%), and Service User Technology Acceptability Questionnaire (SUTAQ) (5.5%), were respectively most frequently used in the collected articles. Other most used questionnaires generally used for evaluating the users’ satisfaction, usability, and acceptance of technology were Client Satisfaction Questionnaire (CSQ) (5.5%), Questionnaire for User Interaction Satisfaction (QUIS) (5.5%), System Usability Scale (SUS) (5.5%), Patient Satisfaction Questionnaire (PSQ) (5.5%), and Technology Acceptance Model (TAM) (3.5%) respectively. Conclusion Employing specifically designed questionnaires or designing a new questionnaire with fewer questions and more comprehensiveness in terms of the issues studied provides a better evaluation. Attention to user needs, end-user acceptance, and implementation processes, along with users' satisfaction and usability evaluation, may optimize telemedicine efforts in the future.

Use of Technology Acceptance Model for Turnitin®

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Dr. Abu Turab Alam
Keyword(s):  
Information System ◽  
Software Engineering ◽  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Implementation Research ◽  
Functional Requirements ◽  
End User ◽  
Research Activity ◽  
Use Of Technology ◽  
Acceptance Model

A useful Information System is difficult to conceive and develop. Research on technology has revealed that end-user likes or dislikes may matter towards the success or failure of information system (IS). A highly complicated system in which developers have put lots of development efforts may fail if the end-user dislikes it after its initial installation. In software engineering literature it is claimed that system rejection is mostly caused by not meeting the non-functional requirements. In this paper, a study is being done on ‘turnitin®’ as technology and its acceptance to a group of students in order to find out confirmation of result as claimed by TAM while it is a post implementation research activity for technology acceptance.

scholarly journals Evaluation of Mobile Augmented Reality Application for Building Evacuation

10.29007/7jch ◽  
2019 ◽  
Author(s):  
James Stigall ◽  
Sharad Sharma
Keyword(s):  
Augmented Reality ◽  
Technology Acceptance ◽  
Visual Cues ◽  
User Study ◽  
Emergency Evacuation ◽  
Building Evacuation ◽  
Training Tool ◽  
System Usability Scale ◽  
Mobile Ar ◽  
Acceptance Model

Building occupants must know how to properly exit a building should the need ever arise. Being aware of appropriate evacuation procedures eliminates (or reduces) the risk of injury and death occurring during an existing catastrophe. Augmented reality (AR) is increasingly being sought after as a teaching and training tool because it offers a visualization and interaction capability that captures the learner’s attention and enhances the learner’s capacity to retain what was learned. Utilizing the visualization and interaction capability that AR offers and the need for emergency evacuation training, this paper explores mobile AR application (MARA) constructed to help users evacuate a building in the event of an emergency such as a building fire, active shooter, earthquake, and similar circumstances. The MARA was built for Android-based devices using Unity and Vuforia. Its features include the use of intelligent signs (i.e. visual cues to guide users to the exits) to help users evacuate a building. Inter alia, this paper discusses the MARA’s implementation and its evaluation through a user study utilizing the Technology Acceptance Model (TAM) and the System Usability Scale (SUS) frameworks. The results demonstrate the participants’ opinions that the MARA is both usable and effective in helping users evacuate a building.

scholarly journals EVALUASI KEPUASAN PENGGUNA SIAKAD UNIVERSITAS TANJUNGPURA MENGGUNAKAN INTEGRASI TECHNOLOGY ACCEPTANCE MODEL (TAM) DAN END-USER COMPUTING SATISFACTION (EUCS)

2020 ◽  
Vol 8 (2) ◽  
Author(s):  
Khairun Nisa Masitah Nisa Masitah ◽  
Ilhamsyah Ilhamsyah
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
Random Sampling ◽  
End User ◽  
Path Coefficients ◽  
Acceptance Model ◽  
End User Computing

Perkembangan kebutuhan teknologi menuntut perguruan tinggi untuk senantiasa mengembangkan layanan akademik yang dapat tersedia secara digital. Universitas Tanjungpura menggunakan SIAKAD untuk memenuhi kebutuhan informasi akademik. Penelitian ini bertujuan untuk mengevaluasi kepuasan pengguna SIAKAD Universitas Tanjungpura menggunakan integrasi TAM dan EUCS. Subjek penelitian yang digunakan adalah mahasiswa, dosen, dan operator akademik yang diperoleh responden sebanyak 318 dari metode random sampling di Universitas Tanjungpura. Pengujian yang dilakukan menggunakan perhitungan analisis PLS-SEM. Penelitian ini mengukur tingkat kepuasan pengguna melalui 8 kriteria hasil integrasi TAM dan EUCS yaitu kemanfaatan, kemudahan penggunaan, akurasi, kemudahan, dan ketepatan waktu, isi, format dan sikap. Dilakukan pengukuran menggunakan PLS-SEM dengan 2 metode yaitu model pengukuran dan model struktural. Hasil hipotesis yang diterima atau mempengaruhi kepuasan pengguna adalah content, format dan attitude, masing-masing nilai tersebut adalah 2,736, 6,339 ,dan 5,240. Pada model struktural menghasilkan path coefficients yang bernilai besar yaitu content, format, dan attitude, masing-masing nilai tersebut adalah 0,217, 0,484, dan 0,372, semakin tinggi nilai t-statistik maka nilai path coefficients akan bernilai besar.

Motivations and Barriers to the Adoption of 3G Mobile Multimedia Services

2008 ◽  
pp. 182-192 ◽  
Author(s):  
M. Pagani ◽  
D. Schipani
Keyword(s):  
Technology Acceptance ◽  
Mobile Services ◽  
Future Research ◽  
Mobile Multimedia ◽  
End User ◽  
Multimedia Services ◽  
Italian Market ◽  
Proposed Model ◽  
Future Research Directions ◽  
Acceptance Model

This chapter provides an end-user perspective on mobile multimedia services that are likely to emerge with the roll out of Third Generation Mobile Services (3G). More specifically, the objectives of the study are: to provide an insight into current behavior in terms of attitudes towards, access and usage of multimedia mobile services by current end users; to establish main clusters of mobile users; to investigate the possible motivations and barriers of usage of new mobile multimedia services as viewed by current users. The remainder of this chapter is organized into the following four sections. The first section provides a brief review of the literature on the technology acceptance model. Next we present our research model based on a qualitative exploratory survey conducted in six markets. Then we test the proposed model on the Italian market and present the analysis and results of our study. Finally we make conclusions by discussing the implications of our study, followed by presenting future research directions.

scholarly journals Evaluasi Penerapan SIAKAD Politeknik Negeri Madiun Menggunakan Pendekatan TAM dan EUCS

2018 ◽  
Vol 4 (3) ◽  
pp. 233
Author(s):  
Muhaji Bayu Suryawan ◽  
Prihandoko Prihandoko
Keyword(s):  
Technology Acceptance ◽  
Technology Acceptance Model ◽  
User Satisfaction ◽  
Linear Regression Analysis ◽  
Test Method ◽  
Test Reliability ◽  
Primary Data ◽  
End User ◽  
Acceptance Model ◽  
End User Computing

Sistem Informasi Akademik (SIAKAD) merupakan sistem pendukung penyelenggaraan pendidikan, sehingga dalam proses pendidikan dapat menyediakan layanan informasi yang lebih baik kepada mahasiswanya. SIAKAD memiliki peran yang vital dalam mengatur segala hal yang berkaitan dengan penyelenggaraan kegiatan akademik, karena dalam sistem informasi akademik komponen-komponen yang ada dapat saling berinteraksi. Namun demikian penerapan SIAKAD memerlukan evaluasi, diantaranya terkait dengan tingkat penerimaan dan tingkat kepuasan pengguna sistem tersebut. Tujuan peneilitan ini mengevaluasi penggunaan SIAKAD pada Politeknik Negeri Madiun (PNM). Penelitian ini menggunakan model Technology Acceptance Model (TAM) untuk mengetahui tingkat persepsi penerimaan pengguna terhadap SIAKAD dan End-User Computing Satisfaction (EUCS) untuk mengetahui tingkat kepuasan pengguna terhadap SIAKAD PNM. Penelitian ini menggunakan data primer berupa kuisioner dan jurnal ilmiah, referensi buku sebagai data sekunder. Metode pengujian menggunakan uji validitas, reliabilitas, uji normalitas dan analisis regresi linear. Hasil penelitian ini menunjukan bahwa SIAKAD PNM dapat diterima oleh pengguna dilihat dari aspek persepsi kemudahan dan persepsi kemanfaatan baik secara individual maupun secara simultan. Sedangkan tingkat kepuasan pengguna secara simultan terpenuhi dari aspek content, accuracy, format, ease dan timeline, tetapi secara individual tidak terpenuhi dari aspek accuracy, format, dan timelines.Academic Information System (SIAKAD) is a support system of education, so in the process of education, it can provide better information services to students. However, SIAKAD implementation requires evaluation, among others related to the level of acceptance and level of user satisfaction of the system. This study aims to evaluate the use of SIAKAD at the Politeknik Negeri Madiun (PNM). The method used in this research is Technology Acceptance Model (TAM) to know perception level of user acceptance toward SIAKAD and End-User Computing Satisfaction (EUCS) to know the level of user satisfaction toward SIAKAD PNM. This study uses primary data in the form of questionnaires. This study uses primary data and secondary data. Test method using validity test, reliability, normality test and linear regression analysis. The results of this study show that SIAKAD PNM can be accepted by the user seen from the perception of ease of use and perception of usefulness both individually and simultaneously. The level of users' satisfaction simultaneously is fulfilled by the aspects of content, accuracy, format, ease and timeline, but individually they are not fulfilled from aspects accuracy, format, and timelines.

scholarly journals Usability, User Experience, and Acceptance Evaluation of CAPACITY: A Technological Ecosystem for Remote Follow-Up of Frailty

Sensors ◽  
2021 ◽  
Vol 21 (19) ◽  
pp. 6458
Author(s):  
Rodrigo Pérez-Rodríguez ◽  
Elena Villalba-Mora ◽  
Myriam Valdés-Aragonés ◽  
Xavier Ferre ◽  
Cristian Moral-Martos ◽  
...  
Keyword(s):  
Adverse Events ◽  
Technology Acceptance ◽  
Information And Communication Technologies ◽  
User Experience ◽  
Older Persons ◽  
Design Stage ◽  
User Centered Design ◽  
System Usability Scale ◽  
Frail Older Persons ◽  
Acceptance Model

Frailty predisposes older persons to adverse events, and information and communication technologies can play a crucial role to prevent them. CAPACITY provides a means to remotely monitor variables with high predictive power for adverse events, enabling preventative personalized early interventions. This study aims at evaluating the usability, user experience, and acceptance of a novel mobile system to prevent disability. Usability was assessed using the system usability scale (SUS); user experience using the user experience questionnaire (UEQ); and acceptance with the technology acceptance model (TAM) and a customized quantitative questionnaire. Data were collected at baseline (recruitment), and after three and six months of use. Forty-six participants used CAPACITY for six months; nine dropped out, leaving a final sample of 37 subjects. SUS reached a maximum averaged value of 83.68 after six months of use; no statistically significant values have been found to demonstrate that usability improves with use, probably because of a ceiling effect. UEQ, obtained averages scores higher or very close to 2 in all categories. TAM reached a maximum of 51.54 points, showing an improvement trend. Results indicate the success of the participatory methodology, and support user centered design as a key methodology to design technologies for frail older persons. Involving potential end users and giving them voice during the design stage maximizes usability and acceptance.

scholarly journals End-User Adoption of Bitcoin in South Africa

2018 ◽  
Vol 10 (5(J)) ◽  
pp. 230-243 ◽  
Author(s):  
Raphael Warren Jankeeparsad ◽  
Dev Tewari
Keyword(s):  
South Africa ◽  
Technology Acceptance ◽  
Media Coverage ◽  
Perceived Usefulness ◽  
End User ◽  
South Africans ◽  
User Adoption ◽  
Crypto Currency ◽  
Acceptance Model ◽  
Facilitating Conditions

Since its introduction in 2008, the value and popularity of Bitcoin have risen exponentially.  Despite being 10 years old, the concept of crypto currency is fairly new in South Africa. The increase in the value of Bitcoin, together with extensive media coverage, has led to the creation of a Bitcoin economic system with many South Africans jumping on the Bitcoin bandwagon. This study aims to identify the determinants affecting end-user adoption of Bitcoin in South Africa and to determine the main use of the crypto currency by South Africans. A research model was developed utilising constructs from the technology acceptance model and theory of planned behaviour. The model was then tested empirically by utilising two survey-based questionnaires, one for current users of Bitcoin and one for non-users. For users, perceived usefulness and access to facilitating conditions were the primary determinants influencing their decision to adopt the crypto currency while lack of trust and social influences were the primary reasons non-users chose not to adopt Bitcoin.   

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