scholarly journals Change of organizational newcomers’ unmet expectations: Does proactive coping matter?

PLoS ONE ◽  
2020 ◽  
Vol 15 (12) ◽  
pp. e0243234
Author(s):  
Katarzyna Ślebarska ◽  
Roman Soucek

Unmet expectations are one of the major sources of strain for organizational newcomers. We explore the change of newcomers’ expectations over time and propose that proactive coping should restrict the amount of unmet expectations. We recruited participants among employees from newly opened retail stores (N = 172) and accompanied them for six months after organizational entry. The results revealed a change of unmet expectations over time. Though proactive coping was related to a lower amount of unmet expectations right after organizational entry, unmet expectations increased after six months, especially in case of high proactive coping.

Author(s):  
Andrej Krickovic

Over the last four decades, Russia has been at the very center of peaceful change in international relations. Gorbachev’s conciliatory New Thinking (NT) fundamentally transformed international relations, ending the Cold War struggle and dismantling the Soviet empire and world communist movement. Contemporary Russia is at the forefront of the transition away from American unipolarity and toward what is believed will be a more equitable and just multipolar order. Over time, Russia has moved away from the idealism that characterized Gorbachev’s NT and toward a more hard-nosed and confrontational approach toward peaceful change. The chapter traces this evolution with a particular emphasis on the role that Russia’s unmet expectations of reciprocity and elevated status have played in the process. If they are to be successful, future efforts at peaceful change will have to find ways to address these issues of reciprocity and status, especially under circumstances where there are power asymmetries between the side making concessions and the side receiving them. Nevertheless, despite its disappointments, Russia’s approach to change remains (largely) peaceful. Elements of NT, including its emphasis on interdependence, collective/mutual security, and faith in the possibility of positive transformation, continue to be present in modern Russian foreign policy thinking.


2020 ◽  
Vol 23 (3) ◽  
pp. 471-501 ◽  
Author(s):  
Dilini Edirisinghe ◽  
Alireza Nazarian ◽  
Pantea Foroudi ◽  
Andrew Lindridge

Purpose The purpose of this qualitative study is to investigate how young female customers establish psychological relationships with small- to medium-scale retail stores over time forming purchase intentions, actual purchase patterns and repurchase behaviour. Role of various customer typologies was also considered. Design/methodology/approach A case study approach was implemented to collect and analyse data, where data was collected from 20 young female customers and ten clothing retailers using purposive sampling via semi-structured interviews. Interviews with customers were conducted in a place of their choice such as in a coffee shop, whereas data from retailers were collected in the retail stores. Both online and offline retail patronage was considered to incorporate the growing tendency towards online shopping. Results were analysed using thematic analysis. Findings This study managed to reveal a number of interesting findings on how female customers form and develop psychological relationships with clothing retailers over time that ultimately builds customer loyalty. Customer behaviour in pre-purchase, purchase and re-purchase stages can significantly vary according to their individual perceptions, whereas they have a few favourite clothing brands that they frequently shop for. Preference for online shopping was found to be minimal, most of them enjoying in store experiences. Further, word of mouth and unique designs emerged as key contributors in establishing retail brand loyalty. Practical implications This paper provides better insights for clothing retailers and industry practitioners in understanding how customer perceptions affect clothing purchase decisions. Originality/value This paper contributes to the retail literature by emphasizing on various elements that should be amalgamated through proper synthesis to serve customers. The research is unique as it analyses customer behaviour using a recreational activity model as opposed to marketing models to demonstrate how customers develop relationships with retail brands overtime.


2009 ◽  
Vol 72 (6) ◽  
pp. 1165-1172 ◽  
Author(s):  
SHOFIYAH IKA LESTARI ◽  
FEIFEI HAN ◽  
FEI WANG ◽  
BEILEI GE

In this 1-year survey from October 2006 to September 2007, we isolated and characterized 126 Salmonella isolates from conventionally raised (n = 141) and organically raised (n = 53) chicken carcasses obtained from 27 retail stores in Baton Rouge, Louisiana. Salmonella was isolated from 22% of conventional and from 20.8% of organic chicken samples. Eight Salmonella serovars were identified; predominant ones included Kentucky, Hadar, and Enteritidis. The vast majority of isolates within the same chicken sample possessed the same pulsed-field gel pattern. All Salmonella isolates were susceptible to amikacin, ceftriaxone, and ciprofloxacin; however, decreased susceptibility to quinolones (7.1%) or extended-spectrum cephalosporins (45.2%) was observed. Resistance to multiple antimicrobials (two or more) was found among 52.4% of the Salmonella isolates. Antimicrobial resistance profiles differed greatly among Salmonella serovars and also depended on the type of chicken from which they were recovered. Salmonella Kentucky isolates from organic chicken samples were susceptible to 11 of the antimicrobials tested, whereas those from conventional chickens were only susceptible to 4 antimicrobials. Three Salmonella Kentucky isolates from conventional chickens possessed multidrug resistance phenotype MDR-AmpC. Results of this study provide baseline data on both prevalence and antimicrobial resistance of Salmonella in retail chickens in this region and emphasize the need for implementing effective control measures to reduce Salmonella contamination and the levels of antimicrobial-resistant Salmonella in both conventionally and organically raised poultry products. Further studies involving larger sample sizes over time are needed to better monitor and assess the trend of prevalence and antimicrobial susceptibility among Salmonella serovars in retail chickens.


2020 ◽  
Vol 11 (6) ◽  
pp. 1991
Author(s):  
Paulo Henrique Pinho Oliveira ◽  
Maria Fernanda Tavares Lutterbach

Even though the digital market has grown on the last decade, the traditional store has been reinvented to offer a unique experience for the customers. On this way, there are many organizations in the world focusing their marketing researches to improve the “point of sales” (POS), they are very important to attract the consumer’s attention for the products of an organization. Over time, the POS has been changing and adapting itself to the different needs, and different desires, of new consumer generations (X, Y, Z). Therefore, the new generations are very different of the previous one, and the marketing researches needs to keep up with these new trends. Some marketing professionals were interviewed to presents in this article a diagnostic of some new practices that are being used by fashion’s retailers, to reach the new reality of consumers, using Visual Merchandising as a strategic tool to achieve success in sales.


With consumers as the drivers of continuous changers in the industry, decision-making has become extremely complex than ever. Every day, retailers are facing variety of difficult queries regarding the best course of action for their day to day businesses. Uncertainty became an important aspect of the retail business industry. Digitalization denotes continuous transformation need and importance for the retail sector. Based on previous research, the study simplifies how digitalization transforms these factors and identifies implications and proposals for the future study. Digitalization changes the following: the nature of retail offerings - blurred distinctions between products and services, what constitutes the actual offering and how it is priced; retail settings - where and when retailing takes place ; and the factors who participate in retailing -retailers and consumers. The current transformation created challenges in research, where it demands sensitivity to development over time. This paper insists on significant and continuous transformation of retail sector and develops a framework that guides future research and aid retailers in analyzing retail sector’s current transformation due to digitalization.


2018 ◽  
Vol 46 (3) ◽  
pp. 295-313 ◽  
Author(s):  
Katarzyna Ślebarska ◽  
Roman Soucek ◽  
Klaus Moser

Proactivity has positive effects for the adaptation to the workplace. This study introduces an intervention that aims to enhance one important resource of newcomer adaptation, proactive coping, by a resource accumulation and controllability intervention for organizational newcomers. The effectiveness of the intervention (a structured booklet) was assessed in a sample of organizational newcomers ( N = 172) within a longitudinal evaluation design (one-pretest double-posttest design with a treatment and a control group). The intervention improved proactive coping and enhanced an important proximal adaptation outcome, role clarity (mediated by proactive coping). However, the intervention also increased intention to quit especially among those newcomers who had previous job experience (i.e., job changers). Overall, the study demonstrates that increasing proactive coping improves the adaptation of organizational newcomers with respect to role clarity and therefore provides a promising starting point for additional intervention programs but also demonstrates limits of such an intervention.


2021 ◽  
Vol 2 ◽  
pp. 1-7
Author(s):  
Josephine Brückner ◽  
Moritz Schott ◽  
Alexander Zipf ◽  
Sven Lautenbach

Abstract. The completeness of the number of Open- StreetMap (OSM) retail stores was estimated for two federal states of Germany at district level. An intrinsic measurement was applied that fits saturation models on the cumulative curve of the number of OSM retail stores over time. Even though the mean completeness of retail stores was estimated high in both states, the values within the states varied between 42 % and 100 %. The question therefore arises in which areas retail stores are well represented in OSM and whether economically weaker regions are possibly also digitally disadvantaged on the map. We investigated the influence of the urban-rural gradient as well as the influence of socioeconomic factors (gross domestic product, the unemployment rate, the proportion of academics) on the estimated completeness by means of a generalized linear model. Our results indicate that average big cities with low unemployment rate are better mapped with respect to retail stores.


2021 ◽  
pp. 105960112110276
Author(s):  
Patrick J. Flynn ◽  
Paul D. Bliese ◽  
M. Audrey Korsgaard ◽  
Cormac Cannon

This study responds to calls to conceptualize resilience as a dynamic process by examining individual trajectories of emotional exhaustion and affective commitment over time in the face of ongoing role demands. In contrast to research conceptualizing resilience as a dispositional trait, we conceptualize resilience in terms of patterns of between-individual variation in response trajectories (dynamic resilience). In a longitudinal study spanning three months and 12 observational periods, we show that individuals high in emotional stability had more static affective commitment trajectories and that organizational newcomers had less pronounced emotional exhaustion trajectories in response to ongoing demands. Both the patterns shown for those with high emotional stability and newcomers are indicative of greater dynamic resilience. Furthermore, we found that affective commitment trajectories were significant predictors of actual retention through the mediating mechanism of intent to remain. We discuss how our approach offers opportunities to study resilience in dynamic settings.


2018 ◽  
Vol 41 ◽  
Author(s):  
David Hirshleifer ◽  
Siew Hong Teoh

AbstractEvolved dispositions influence, but do not determine, how people think about economic problems. The evolutionary cognitive approach offers important insights but underweights the social transmission of ideas as a level of explanation. The need for asocialexplanation for the evolution of economic attitudes is evidenced, for example, by immense variations in folk-economic beliefs over time and across individuals.


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