Sustainable what…? The role of corporate websites in communicating material innovations in the luxury fashion industry

2021 ◽  
Vol 7 (1) ◽  
pp. 83-103 ◽  
Author(s):  
Shuchan Luo ◽  
Claudia E. Henninger ◽  
Aurelie Le Normand ◽  
Marta Blazquez

COVID-19 has heightened consumers environmental and social consciousness in the luxury industry, which fosters luxury consumers’ appetite for sustainable luxury, thus, puts renewed interest and pressure on the industry to act upon. Past research highlights that sustainability and luxury may be paradoxical, due to a lack of information on material adoption. Yet, sustainable luxury products are positively perceived by consumers, who see luxury and sustainability as compatible. Material innovations can enhance this perception further, which requires careful communication strategies. Sustainability communication enables companies to broadcast material innovations through a manifold channel. Luxury brands predominantly communicate these innovations through official websites, as it is often the first touchpoint between consumers and the brand. This article addresses a knowledge gap on how to communicate sustainable luxury in an effective and efficient manner, by focusing on material innovations that are increasing in popularity in the sector. This article explores the role of corporate websites in communicating material innovations based on two luxury brands. Data are extracted from company websites to perform a qualitative content analysis. Data highlight that terminologies used affect information accessibility. Sustainable information can be a key selling point for consumers that are more environmentally, thus it is vital to provide this information in a straightforward manner. Data may not be generalized from only two case studies, yet it provides insights that can guide future research.

2017 ◽  
Vol 29 (4) ◽  
pp. 1203-1234 ◽  
Author(s):  
Robin DiPietro

Purpose The purpose of this paper is to present a review of the foodservice and restaurant literature that has been published over the past 10 years in the top hospitality and tourism journals. This information will be used to identify the key trends and topics studied over the past decade, and help to identify the gaps that appear in the research to identify opportunities for advancing future research in the area of foodservice and restaurant management. Design/methodology/approach This paper takes the form of a critical review of the extant literature that has been done in the foodservice and restaurant industries. Literature from the past 10 years will be qualitatively assessed to determine trends and gaps in the research to help guide the direction for future research. Findings The findings show that the past 10 years have seen an increase in the number of and the quality of foodservice and restaurant management research articles. The topics have been diverse and the findings have explored the changing and evolving segments of the foodservice industry, restaurant operations, service quality in foodservice, restaurant finance, foodservice marketing, food safety and healthfulness and the increased role of technology in the industry. Research limitations/implications Given the number of research papers done over the past 10 years in the area of foodservice, it is possible that some research has been missed and that some specific topics within the breadth and depth of the foodservice industry could have lacked sufficient coverage in this one paper. The implications from this paper are that it can be used to inform academics and practitioners where there is room for more research, it could provide ideas for more in-depth discussion of a specific topic and it is a detailed start into assessing the research done of late. Originality/value This paper helps foodservice researchers in determining where past research has gone and gives future direction for meaningful research to be done in the foodservice area moving forward to inform academicians and practitioners in the industry.


2018 ◽  
Vol 31 (2) ◽  
pp. 334-351 ◽  
Author(s):  
Ronald Busse ◽  
Ufuk Doganer

Purpose Fuelled by the latest scandals at Siemens, VW or Walmart, there is a lively debate on the role of compliance and ethics programmes. Unlike large corporations, small and medium-sized enterprises (SMEs) arguably tend to underestimate their significance and lag behind. Hence, the purpose of this paper is to shed light on the process of introducing compliance codes and its effects on employee acceptance and performance. Design/methodology/approach In line with the qualitative methodology, the authors conducted 12 in-depth interviews with German SME employees which the authors evaluated with the qualitative content analysis. Findings As for the major contribution, results indicate the emergence of a lack of understanding, anger, anxiety and operational performance losses – both at the individual and the corporate level – especially when employees feel uninvolved in the initial introduction stadium. Originality/value Practicing managers may benefit from the recommendation to facilitate staff involvement at earlier stages. As for theory advancement, the authors draw on Kotter’s (2007) long surviving “Eight Steps Change Management Model” and find significant support for shifting the spotlight of attention towards the first four phases. The authors discuss the original value of the research, admit limitations and illuminate some promising future research trajectories.


2019 ◽  
Vol 23 (1) ◽  
pp. 48-65 ◽  
Author(s):  
Nina Bürklin

Purpose Although many companies have initiated corporate social responsibility activities, only a small fraction of consumers have reacted in the same spirit. In order to increase economic and social benefits, corporate and consumer interests need to be aligned through specialized marketing activities. In this context, the purpose of this paper is to complement traditional consumer research through a multi-stakeholder approach. It specifically analyzes institutional drivers to enhance consumer responsibility (ConRes) in the fashion industry. Design/methodology/approach An explorative study containing in-depth interviews (n=30) with three groups of experts (retailers, not-for-profit organizations (NPOs), marketing specialists) is conducted to investigate the influences of institutional agents to foster responsible consumption. Data analysis is based on qualitative content analysis. Findings Various institutional drivers of ConRes range from influences in the social environment to spill-over effects and triggering of emotions. Thus, agents use marketing tools such as inter-industry cooperations or social media to encourage ConRes in the fashion industry. Research limitations/implications Future research should compare ConRes and its potential influences within different industries and further validate the results in quantitative studies. Practical implications Companies and NPOs can foster ConRes by cooperating with like-minded organizations, displaying more transparency within their communications and providing relevant content to media partners. Social implications If institutional agents succeed in fostering ConRes, they can induce corresponding behavior leading to improved workforce welfare in the fashion industry and environmental protection. Originality/value The study is the first to empirically investigate three collaborating groups of institutional agents regarding their opportunities to enhance ConRes.


2011 ◽  
Vol 42 (4) ◽  
pp. 439-446 ◽  
Author(s):  
Linda Argote

The article provides a brief overview of past research on organizational learning. Current research themes are identified, including taking a fine-grained approach to characterizing organizational experience, understanding the role of the organizational context in organizational learning, and analyzing processes and outcomes of knowledge creation, retention and transfer. The article concludes with a discussion of future research that is likely to advance our understanding of organizational learning.


2002 ◽  
Vol 6 (3) ◽  
pp. 55-62 ◽  
Author(s):  
Elisabeth O.C. Hall,

This article presents findings from a literature review concerning grandparenting in healthcare. Using qualitative content analysis, data were collected from CINAHL and organized in three categories: transition to grandparenthood; grandparental roles; and grandparental health and well-being due to transitions and roles. The review demonstrated a growing number of studies on grandparents rearing grandchildren and sparse studies on other issues. Grandparenting is discussed in a human caring paradigm as a phenomenon based on love and care, and as containing suffering that gives health problems. Directions for future research encompass how nurses include grandparents in the care of the sick grandchild.


2009 ◽  
Vol 36 (1) ◽  
pp. 5-39 ◽  
Author(s):  
Frederick P. Morgeson ◽  
D. Scott DeRue ◽  
Elizabeth P. Karam

As the use of teams has increased in organizations, research has begun to focus on the role of leadership in fostering team success. This review sought to summarize this literature and advance research and theory by focusing on leadership processes within a team and describing how team leadership can arise from four distinct sources inside and outside a team. Then, drawing from this inclusive, team-centric view of leadership, the authors describe 15 team leadership functions that help teams satisfy their critical needs and regulate their behavior in the service of goal accomplishment. This integrative view of team leadership enables the summarization of past research and identification of promising areas of future research.


2002 ◽  
Vol 4 (1) ◽  
pp. 53-68 ◽  
Author(s):  
Konstantinos Andriotis

Local and national governments have at one point or another essential, or even critical influence over the local tourism industry for the provision of numerous services including infrastructure, transportation, security, overseas marketing, as well as funding of tourism projects. Observing a negligence of past research on the opinions of local community to public sector governance, the aim of this study was to investigate Cretan residents' satisfaction or dissatisfaction with the role of local authorities and the Greek government in tourism development. Based on the findings, this paper discusses the implications of the research for future tourism policy and suggests future research priorities.


2021 ◽  
Vol 12 ◽  
Author(s):  
Maria Vedechkina ◽  
Francesca Borgonovi

The role of digital technology in shaping attention and cognitive development has been at the centre of public discourse for decades. The current review presents findings from three main bodies of literature on the implications of technology use for attention and cognitive control: television, video games, and digital multitasking. The aim is to identify key lessons from prior research that are relevant for the current generation of digital users. In particular, the lack of scientific consensus on whether digital technologies are good or bad for children reflects that effects depend on users’ characteristics, the form digital technologies take, the circumstances in which use occurs and the interaction between the three factors. Some features of digital media may be particularly problematic, but only for certain users and only in certain contexts. Similarly, individual differences mediate how, when and why individuals use technology, as well as how much benefit or harm can be derived from its use. The finding emerging from the review on the large degree of heterogeneity in associations is especially relevant due to the rapid development and diffusion of a large number of different digital technologies and contents, and the increasing variety of user experiences. We discuss the importance of leveraging existing knowledge and integrating past research findings into a broader organizing framework in order to guide emerging technology-based research and practice. We end with a discussion of some of the challenges and unaddressed issues in the literature and propose directions for future research.


2019 ◽  
Vol 11 (23) ◽  
pp. 6791 ◽  
Author(s):  
Maria Teresa Cuomo ◽  
Pantea Foroudi ◽  
Debora Tortora ◽  
Shahzeb Hussain ◽  
T.C. Melewar

Taking into consideration the increasing role of sustainability in the luxury industry, our study investigates the role of celebrity credibility, celebrity familiarity, luxury brand value, and brand sustainability awareness on attitude towards celebrity, brand, and purchase intention for sustainable consumption. For this, we explored relationships among these variables to test a conceptual model which is developed using existing knowledge available in academic research on this topic. Data for testing were collected from high-end retail stores in the UK about the world top luxury brands by brand value in 2019, also acknowledged for their major engagement in sustainability. Findings from a survey of 514 consumers suggest that celebrity credibility is a very strong key to increasing purchase intentions of sustainable luxury goods. The study has important implications for the expansion of current literature, theory development and business practices. Limitations of the study are also outlined, and directions for future research are considered too.


1998 ◽  
Vol 6 (2) ◽  
pp. 74-102 ◽  
Author(s):  
Leonidas C. Leonidou ◽  
Constantine S. Katsikeas ◽  
Nigel F. Piercy

Research on exporting frequently stresses the role of managerial characteristics as influences on the export behavior of the firm. This article reviews the conceptual, methodological, and empirical insights gained from a systematic analysis of 46 studies conducted on this subject. Undoubtedly, this stream of research has enhanced understanding of the importance of managerial elements in affecting exporting activities. However, conceptually this research is still in its exploratory phase of development, lacking an integral theoretical framework. Certain methodological limitations are also identified, especially with respect to sampling designs, fieldwork procedures, and analytical methods. Empirically, hypothesized associations between managerial factors and export dimensions lead to diverse and sometimes conflicting findings, except for attributes of a general-subjective nature that demonstrate a consistently strong relationship with exporting—particularly in relation to the firm's propensity to export. The review reaches certain significant conclusions and suggests directions for future research in the field.


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