The path to digital transformation: overcoming prejudice in the digital era with service operations

Author(s):  
N.A. Jo�ã ◽  
o Reis ◽  
Nuno Mel�ã ◽  
N.A. o
2021 ◽  
Vol 11 (7) ◽  
pp. 356
Author(s):  
Jacinto Jardim

For most professionals to succeed in the current job market, they need some entrepreneurial skills (ES). This study aimed to describe and systematize these skills, considering the current globalization and digital transformation phenomena. The documental analysis and the critical reflection on the collected data allowed us to identify the socio-economic and socio-cultural reasons for the relevance of this problem. Consequently, to elaborate a frame of reference intended to be adequate to the needs of the professionals of the current global and digital era. The results pointed to a tripartite ES model—to be open to novelty, to create solutions to emerging problems, and to communicate effectively—which integrates the following skills: Creativity and innovation, the spirit of initiative, self-efficacy and resilience, strategic planning, and evaluation, resolution of problems and decision-making, transformational leadership, clear and visual communication, teamwork and networking, and digital communication. In the continuation of this study, an ES scale will be created and validated according to this model, which will make it possible to measure the degree of development of these competencies.


2018 ◽  
Vol 10 (10) ◽  
pp. 3706 ◽  
Author(s):  
Che-Chuan Hsu ◽  
Rua-Huan Tsaih ◽  
David Yen

In the digital era, organizations are increasingly tasked with creating and utilizing new content, applications, and/or services through the use of advanced information and communication technologies (ICT) to sustain a competitive advantage. Indeed, sustainability is now an embedded and overarching feature of organizations’ strategic planning. Research has shown that information technology (IT) departments are vital to organizations’ digital transformation. However, the role of IT departments in non-ICT-oriented organizations undergoing digital transformation has yet to be explored. Our study reveals that although the IT departments of non-ICT-oriented organizations play an important and proactive role in the early stages of organizational transformation and a dominant role in developing ICT capabilities, they will be unable to assume a leadership role within the organizations after transformation is complete.


Author(s):  
Dina Ziadlou

The digital transformation has revolutionized the contexts of healthcare organizations in all aspects, and those hospitals that tend to create a smart digital environment are require to perceive vital factors of digital transformation. The author has created a framework called “House of Success” Model to elaborate on the significant organizational factors contributing to developing a smart healthcare organization in the digital era. This model consists of digital transformation, as the foundation of the house; quadruple aims, as the roof of the house and the ultimate goal of the transformation; and leadership and management, as the pillars of the house. Moreover, the house of success model has four rooms including change management and change leadership, people leadership, digital technology leadership, and the global partnership that resulted in building up a prosperous digital transformation outlook toward sustainable effectiveness development.


Author(s):  
Maryia Zaitsava ◽  
Elona Marku ◽  
Manuel Castriotta

The aim of the present study is to explore Digital Transformation frontiers using the lens of Open Innovation. By implementing bibliographic coupling method, the authors bring together segmental publications from different research fields and provide a comprehensive overview of the combined Open Innovation and Digital Transformation field's intellectual structure, revealing the different groups of thoughts, influential authors, and pressing topics. The research findings illustrate, the research area has polycentric composition with absence of overlaps between articles. Five main research groups are identified: Co-evolution of Digital Technologies and Open Innovation; Digital Peer-communities; Digital Ecosystems; Knowledge Management in the Open and Digital Era; and Open Innovation, Digital Technologies, and Businesses Performance. The current research contributes both Open Innovation and Digital Transformation fields by cross-exploring each phenomenon and revealing how Digital Transformation shapes the nature of innovation as a collaborative activity as part of an independent research area.


2021 ◽  
Vol 7 (2) ◽  
pp. 225
Author(s):  
Bestadrian Prawiro Theng ◽  
Elyzabeth Wijaya ◽  
Juliana Juliana ◽  
Eddy Eddy ◽  
Ali Syah Putra

The purpose of this study is to analyze the relationship between Transformational Leadership, Servant Leadership, Digital Transformation on Organizational Performance and Work Innovation Capabilities. In this study using quantitative methods and data analysis techniques Structural Equation Modeling (SEM) using SmartPLS 3.0 software. This research was conducted in the population in this study were all SMEs in Tangerang City as many as 41,155 SMEs and based on the method of determining the number of samples according to Morgan, the sample units were 380 SMEs. Based on the results of data analysis transformational leadership has a significant effect on Organizational Performance, transformational leadership has no significant effect on Work Innovation Capabilities, servant leadership has a significant effect on Organizational Performance, servant leadership has no significant effect on work innovation capabilities, digital transformation has no significant effect on organizational performance, digital Transformation has no significant effect on Work Innovation Capabilities, organizational performance has no significant effect on work innovation capabilities, transformational Leadership has no significant effect on Organizational Performance through Work Innovation Capabilities, Servant Leadership has no significant effect on Organizational Performance through Work Innovation Capabilities, digital transformation has no significant effect significant to the Organizational Performance through Work Innovation Capabilities.


2020 ◽  
Vol 13 (3) ◽  
pp. 30
Author(s):  
Wail El hilali ◽  
Abdellah El Manouar ◽  
Mohammed Abdou Janati Idrissi

In the digital era, finding a new way to conduct business becomes mandatory. The risk of disruption, the bloody competition, the change in customer behaviours and the scarcity of resources, these are few of many drivers that force companies to change their business models and adapt to the new market reality. Digital transformation emerged as a recent concept that help companies to best leverage digital capabilities such as Big data, Internet of things, Cloud Computing and Artificial Intelligence. The purpose of this paper was to conduct a qualitative analysis on three big size companies in order to enrich the literature on this concept and to discuss whether or not companies could reach sustainability during their transformation journeys. The three in-depth case studies showed that customers, data, competition and innovation are four dimensions of digital transformation that have an impact on the companies’ sustainability actions. We proposed at the end of the article a future research model, composed of 5 hypotheses, to be validated by a future empirical study.


Author(s):  
Nurhidayah Abdullah ◽  
Hanira Hanafi ◽  
Nazli Ismail Nawang

The world is undergoing a digital transformation where everyday connections are done among people, businesses, data, and processes online. The digitalisation is taking shape and undermining conventional notions about how businesses are structured, how firms interact and how consumers obtain services, information, and goods. Issues of piracy and infringement of IPRs raise concerns surrounding the enforcement of legal measures for (IPRs) protection. The paper seeks to explore the challenges of IPRs protection towards the world of digitalisation. This research utilities secondary data and semi-structured interview with government officials who are directly involved in the IPRs. The findings reveal that the challenges dwell in the issues of the rise of technology which requires advanced technology to cope with it, the lack of enforcement officer to monitor the entry point to the country, the issues of cross border where the agencies need to cooperate with international agencies, lack of awareness among the public, territorial limitation and the piecemeal of the institutional framework. Finally, recommendations on how to improve the enforcement are offered.


Author(s):  
Hakan Kapucu

<p>Same as the general public differently interprets the same phenomena in diverse cultures, leaders’ standpoints differ also. Because of unequal advancement and cultural diversity, a specific welfare level or geography perceives digital transformation that is radically disparate from others. In advanced economies, leaders comprehensively recognize the products and trending technologies of the digital era on a broader scale. But it is different in an emerging economy. Naturally, the factors such as the industry and the globalization of the companies matter, yet a survey in a widespread sector can help to project business leaders’ and managers’ perception of digital transformation and bring different judgments. Two questions come fore at this point: <em>If business leaders focus on or are aware of the products and ideas of current technologies, </em>and <em>if they appropriately construe these ideas and products. </em>In Turkey, leaders predominantly tend to identity digital transformation with social media, still! Although digital transformation is related to social media, it is not limited to it. There are state-of-the-art technologies, but in such geographies, leaders require time to possess digital and technological consciousness. In this new world order, leadership has reached a point that there is a need for ultimate leaders, who origins from the very elements of this disruptive environment and rises with distinguishing skills and epoch-making perspectives. On the other hand, <em>learning and performance</em> are indispensable parameters for leaders in times of digital transformation. This article underlines the significant factors that impact these parameters.</p>


2021 ◽  
Vol 1 (1) ◽  
pp. 7-14
Author(s):  
Titis Shinta Dhewi ◽  
Syihabudhin Syihabudhin ◽  
Afwan Hariri Agus Prohimi ◽  
Dediek Tri Kurniawan

Internet penetration in Indonesia has become an opportunity for business actors to increase their sales through online marketing. Especially in the field of marketing, the current digital era online marketing is becoming a very high trend among the public. In the midst of the development of digital technology, the team from Department of Management, Universitas Negeri Malang (UM) held training with a coaching approach for digital marketing. The target participants in this service are alumni of the management department on UM who own and are running a business. This training was carried out in two stages with the topics of (1) digital marketing and (2) digital business and digital transformation for its sustainability, the service team also developed an android-based application platform for the alumni of the management department on UM.


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