Employee Engagement: A study of select service sector organisations using qualitative and quantitative approach

Author(s):  
Antriksha Negi ◽  
Nawal Kishor ◽  
Ravinder Pant
2020 ◽  
Vol 2 (1) ◽  
pp. 60-79
Author(s):  
Wayan Arya Paramarta ◽  
Ni Putu Kurnia Darmayanti

The aims of this study was to explain the effect of employee engagement and work stress on job satisfaction and turnover intention at Aman Villas Nusa Dua-Bali. The type of data used in this study is qualitative and quantitative data, with data sources namely primary and secondary data. Data collection method is interview, distributing questionnaires to respondents and library research, while the data analysis technique used Smart PLS 3.2.8. The results of this study showed that employee engagement had a positive effect and significant on job satisfaction, work stress had a negative effect but not significant on job satisfaction, employee engagement had a negative effect and significant on turnover intention, work stress had a positive effect and significant on turnover intention, job satisfaction had a negative effect but not significant on turnover intention, employee engagement had a positive effect but not significant on turnover intention trough job satisfaction, work stress had a positive effect but not significant on turnover intention trough job satisfaction at Aman Villas Nusa Dua-Bali.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Emad Mohamed ◽  
Parinaz Jafari ◽  
Ahmed Hammad

PurposeThe bid/no-bid decision is critical to the success of construction contractors. The factors affecting the bid/no-bid decision are either qualitative or quantitative. Previous studies on modeling the bidding decision have not extensively focused on distinguishing qualitative and quantitative factors. Thus, the purpose of this paper is to improve the bidding decision in construction projects by developing tools that consider both qualitative and quantitative factors affecting the bidding decision.Design/methodology/approachThis study proposes a mixed qualitative-quantitative approach to deal with both qualitative and quantitative factors. The mixed qualitative-quantitative approach is developed by combining a rule-based expert system and fuzzy-based expert system. The rule-based expert system is used to evaluate the project based on qualitative factors and the fuzzy expert system is used to evaluate the project based on the quantitative factors in order to reach the comprehensive bid/no-bid decision.FindingsThree real bidding projects are used to investigate the applicability and functionality of the proposed mixed approach and are tested with experts of a construction company in Alberta, Canada. The results demonstrate that the mixed approach provides a more reliable, accurate and practical tool that can assist decision-makers involved in the bid/no-bid decision.Originality/valueThis study contributes theoretically to the body of knowledge by (1) proposing a novel approach capable of modeling all types of factors (either qualitative or quantitative) affecting the bidding decision, and (2) providing means to acquire, store and reuse expert knowledge. Practical contribution of this paper is to provide decision-makers with a comprehensive model that mimics the decision-making process and stores experts' knowledge in the form of rules. Therefore, the model reduces the administrative burden on the decision-makers, saves time and effort and reduces bias and human errors during the bidding process.


2021 ◽  
pp. 286-290
Author(s):  
Ashwini Kundar ◽  
Pakkeerappa P.

Employee engagement is an important factor to be considered while developing any kind of business strategies and it plays an important role in improving overall performance of an organisation. As the importance of employee engagement in service sector has increased to a great extent now, it becomes necessary to know how it works for the benefit of organisation and how it contributes for the success of the organisation. The main objective of the study is to know the commitment and engagement of teachers at higher education level. It is very much important to know the level of commitment and engagement of teachers or faculty members that leads to development of the students and also the institution. The study is empirical in nature and the data is collected from primary sources. The findings suggest that there is a higher-level engagement and commitment among the faculty members for the organisations they work for. Higher level of engagement leads to the development of the institution.


Author(s):  
Mansurdin Mansurdin

This research is a collaboration between faculty and students, with the aim of generating a synergy in the final work. The purpose of this study was to increase student’s ability to sing national anthems with direct teaching on 4th grade of SDN 01 Bandar Buat Padang. This study uses qualitative and quantitative approach to the type of research is the Classroom Action Research (PTK ). The results showed the increase of student’s ability to sing outcomes in the first cycle is obtained an average of 74,6 % , while in the second cycle gained an average of 87,6 %.Keywords: Singing Skills; Direct Learning Model


2021 ◽  
pp. 86-104
Author(s):  
Rosana de Vasconcelos Sousa ◽  
Fátima Maria Alencar Araripe

It addresses scientific production and communication at the Federal University of Ceará (UFC). It presents the types of knowledge and the university as a producer and disseminator of scientific knowledge, with an emphasis on the types of scientific production of these institutions. It aims to identify the formal channels of scientific communication of UFC and the numbers of scientific production of its academic community in the last five decades. It uses bibliographic research, with a qualitative and quantitative approach. It concludes that the analysis of the numbers of the last five decades of UFC scientific productionmade available inits Institutional Repository and in Pergamumallows to verify the expressive quantitative advance of the production published in the last two decades, highlighting thenumbers of journal articlesavailable in the Institutional Repository and the disparityin the registration of TCC, dissertations and theses between the two platforms.


2019 ◽  
Vol 1 (2) ◽  
pp. 45-52
Author(s):  
Lathipah Hasanah ◽  
Shinta Agung

The purpose of this research is to improve the ability of introduction of geometry in the 5 to 6 year old children  through blocks playing activities. The subject of this research is children in grade B, RA Al-Watoniyah 16 Rawa Terate Cakung, East Jakarta. The method uses classroom action research. This research uses qualitative and quantitative approach according to Kemmis model which consists of four stages: planning, action, observation and reflection. The average score obtained in pre intervention is  35.90%. Based on these results, interventions must be taken through blocks playing activities. After doing intervention in cycle I, the results obtain an average score of 61.52%. Then intervention in cycle II obtains an average score of 80.97%. Based on the results of research that has been implemented, blocks playing activities can improve the ability children to introduction geometry effectively. Furthermore, this activity also can improve the moral, cognitive, social emotional, language and motor development.


2018 ◽  
Vol 10 (2) ◽  
pp. 126-150 ◽  
Author(s):  
Neha Gupta ◽  
Vandna Sharma

Purpose This paper aims to examine the role of employee engagement (EE) as a mediator in the relationship of extra-role performance (ERP) with leader member exchange (LMX), high-involvement human resource practices (HI HRPs) and employee resilience (ER) in the emerging service sector organizations in India. Design/methodology/approach Data have been gathered from 328 employees from executive and non-executive grades from metro rail organizations of North India through structured questionnaire. Before analysis, missing data and outliers were examined. Structure equation modelling (SEM) and confirmatory factor analysis have been performed to analyse the hypothesized model. Findings Findings reveal that all the constructs taken in the study – LMX, HI HRP and ER – had a positive influence on employees’ ERP through EE. Research limitations/implications This study is helpful in providing better understanding of the predictors of EE and the way it affects employees’ ERP for researches that are aiming to conduct related research studies in an Indian context. To achieve higher employee performance, organizations need to identify factors or drivers that potentially increase the EE levels, thereby, increasing the employees’ performance. This will also help HR practitioners in shaping and formulating effective organizational policies and practices. Originality/value This study has considered the emerging service sector organizations in India that have not been endeavoured before as earlier studies concentrated more on Western countries. The result of the study is congruent with that of the previous studies by establishing a positive relationship between EE and employees’ ERP and also concludes that LMX, HI HRP and ER have positive influence on EE.


Tunas Agraria ◽  
2021 ◽  
Vol 3 (1) ◽  
pp. 116-144
Author(s):  
Muhammad Mahirda Ariwibowo ◽  
Suharno Suharno ◽  
Wahyuni Wahyuni

Abstract: The activity of collecting land registration data is the main stage in the Complete Systematic Land Registration program (PTSL). Nowadays, the acceleration strategy by utilizing information technology such as Locus GIS and Mapit GIS as an android-based application for support land data collection activities has been widely used, both free and paid. Therefore, the factors of effectiveness of the application are important to be considered by the users so that they can be used appropriately and optimally according to user needs. This study aims to explore important matters related to the features owned and their advantages and disadvantages and usability of applications for collecting land registration data. Mix methods were used in this study which combines two approaches, namely qualitative and quantitative approach. The data of this study was collected through interview, observation and questionnaire. The result of this study shows that 1) Application features of Locus GIS and Mapit GIS  can be used for land data collection by considering the advantages and disadvantages of each; 2) The results of evaluating the utility test toward both applications for land data collection in accordance with ISO / IEC 9126-1 and ISO / IEC 9126-4 standards shows that it is equivalent to "Good" in the ratings and "Very Effective" in the categories.Keyword: The Effectiveness, Locus GIS, Mapit GIS, PTSL. Intisari: Pengumpulan data pendaftaran tanah menjadi tahapan utama dalam program Pendaftaran Tanah Sistematis Lengkap (PTSL). Strategi percepatan dengan memanfaatkan teknologi informasi seperti Locus GIS dan Mapit GIS sebagai aplikasi berbasis android untuk mendukung kegiatan pengumpulan data pertanahan telah banyak digunakan dari yang gratis maupun yang berbayar. Maka dari itu faktor efektivitas aplikasi menjadi penting untuk dipertimbangkan pengguna sehingga bisa dimanfaatkan secara tepat dan optimal sesuai dengan kebutuhan pengguna. Penelitian ini bertujuan untuk mengeksplorasi hal penting terkait fitur yang dimiliki beserta kelebihan dan kekurangannya dan kedayagunaan aplikasi untuk pengumpulan data pendaftaran tanah. Penelitian dilakukan menggunakan mix methods yang menggabungkan dua bentuk pendekatan, yaitu kualitatif dan kuantitatif melalui wawancara, observasi dan pemberian kuesioner. Hasil penelitian ini 1) Fitur Aplikasi Locus GIS dan Mapit GIS dapat dimanfaatkan untuk pengumpulan data pertanahan dengan pertimbangan kelebihan dan kekurangan masing-masing; 2) Hasil evaluasi uji kedayagunaan kedua aplikasi untuk pengumpulan data pertanahan sesuai  standar ISO/IEC 9126-1 dan  ISO/IEC 9126-4 menunjukkan hasil dengan penilaian “Baik” dan kategori “Sangat Efektif”.Kata Kunci: Efektivitas, Locus GIS, Mapit GIS, PTSL.


Author(s):  
Shilpi Verma

The paper deals with concept of spiral of scientific method given by father of Library science Dr. S. R. Ranganathan. It lay downs relationship between types of research and spiral of knowledge. How the process of research is co-related with spiral of scientific method given by Dr. Ranganthan. The various types of research are elaborated keeping in view the spiral of scientific method. The approaches of research such as qualitative and quantitative approach are also examined. The spiral of knowledge is studied having relationship with research process.


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