The landscape of impoliteness research

2015 ◽  
Vol 11 (2) ◽  
Author(s):  
Marta Dynel
Keyword(s):  
State Of The Art ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Research Directions ◽  
Computer Mediated ◽  
Methodological Problems ◽  
Face Threat ◽  
Taboo Words ◽  
Prospective Research ◽  
Selection Of

AbstractThis article attempts to give a state-of-the-art picture of impoliteness studies and to indicate a few prospective research directions to enrich them. It critically surveys a number of theoretical and methodological problems (impoliteness vs. rudeness; intention; sanctioned face-threat; and impoliteness strategies), as well as the paramount topics of investigation (such as disagreement; arguments; insults, taboo words; or sarcasm), and discourse domains in which impoliteness can be found. Importantly, this paper brings to focus a selection of notions central to impoliteness, albeit not yet widely recognized in the scholarship on impoliteness. These include: slurs; pejoratives; and a number of phenomena promoted by computer mediated communication (e.g., flaming or trolling).

Cyber Conflict and Management

2012 ◽  
pp. 1088-1095
Author(s):  
Kumi Ishii ◽  
Brittany R. Black
Keyword(s):  
Daily Life ◽  
Computer Mediated Communication ◽  
Online Communication ◽  
Future Research ◽  
Mediated Communication ◽  
Research Directions ◽  
Face To Face ◽  
Computer Mediated ◽  
Future Research Directions ◽  
Cyber Conflict

With the diffusion of networked technology in our society, online communication has become an integral part of daily life, and conflict no longer occurs only in face-to-face (FtF) contexts. Many people experience cyber conflict (i.e., a perceived incompatibility of goals among two or more cyber parties over computer-mediated communication (CMC) or online communication) and manages it online. While research in this significant and emerged topic is scattered across contexts and disciplines, this chapter provides preliminary knowledge by discussing the antecedents and outcomes of cyber conflict as well as factors that affect cyber conflict management. The chapter also offers future research directions.

The impact of anonymous, two-way, computer-mediated communication on perceived whistleblower credibility

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jacob A. Young ◽  
James F. Courtney ◽  
Rebecca J. Bennett ◽  
Timothy Selwyn Ellis ◽  
Clay Posey
Keyword(s):  
Computer Mediated Communication ◽  
Empirical Support ◽  
Mediated Communication ◽  
Research Directions ◽  
Content Type ◽  
Computer Mediated ◽  
Reporting Systems ◽  
New Research ◽  
The Impact ◽  
Practical Implications

PurposeThe purpose of this study was to investigate the impact of two-way, computer-mediated communication on investigator perceptions of whistleblower credibility.Design/methodology/approachInvestigators were recruited to participate in an online experiment that tasked subjects with evaluating simulated two-way, computer-mediated communication between an investigator and whistleblower. Several rival explanations were also examined to account for potential confounds.FindingsWhile anonymous whistleblowers were perceived to be less credible than identified whistleblowers when reporting via one-way communication, perceived whistleblower credibility was not statistically different when using two-way communication. Further, investigators allocated statistically similar amounts to investigate anonymous and identified reports.Research limitations/implicationsBased upon the results of this study, several new research directions can be explored with respect to maintaining anonymity, assessing credibility and designing reporting systems.Practical implicationsThe results support the use of anonymous, two-way communication in whistleblowing reporting systems. Anonymous whistleblowers would benefit from the ability to maintain an active dialogue with investigators without jeopardizing their safety or the investigation.Social implicationsThis study provides empirical support for strengthening whistleblowing reporting channels through the adoption of anonymous, two-way, computer-mediated communication. Doing so can better preserve the anonymity of those willing to report wrongdoing and better protect them from potential retaliation.Originality/valueThis study is among the first to empirically test the longstanding theory that anonymous reports are perceived by investigators as less credible than those from identified individuals. This study is also among the first to consider and incorporate anonymous, two-way communication in whistleblowing reporting.

Facilitating second language learners’ listening comprehension with Second Life and Skype

ReCALL ◽  
2016 ◽  
Vol 29 (2) ◽  
pp. 200-218 ◽  
Author(s):  
Natasha Levak ◽  
Jeong-Bae Son
Keyword(s):  
Second Language ◽  
Language Learning ◽  
Second Life ◽  
Listening Comprehension ◽  
Second Language Learners ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Online Tools ◽  
Selection Of

AbstractLearning how to comprehend while listening to a second language is often considered by learners to be a difficult process that can lead to anxiety when trying to communicate (Graham, 2006; Graham & Macaro, 2008). Computer-mediated communication (CMC) can be used to assist in increasing access to native speakers and opportunities to listen. This study investigates the effectiveness of the use of Second Life and Skype as part of facilitation techniques and the affordances of these online tools for developing listening comprehension. Participants in the study were learning either English or Croatian and were located in Sydney and Brisbane in Australia, Split in Croatia, and Mostar in Bosnia and Hercegovina. A mixed-methods approach was utilised incorporating pre-tests and post-tests (quantitative data) to gain information on the effectiveness of the techniques for developing listening comprehension and in-depth interviews (qualitative data) to gain the participants’ views on the perceived effectiveness of the techniques and the affordances of Second Life or Skype. The results of the study indicate that both techniques resulted in positive gains in the development of listening comprehension. Based on the analysis of the interview data, a more in-depth perspective on the affordances of each online tool was developed, which informed the creation of a new facilitation technique utilising both tools. The study demonstrates how online tools can be used to facilitate interaction between learners and illustrates the need for the selection of online tools for language learning to be based on pedagogy. It is recommended that the selection of tools should be carefully considered in alignment with task aims and the affordances of online tools.

Perspective Taking in Computer-Mediated Instructional Communication

2011 ◽  
Vol 23 (4) ◽  
pp. 192-199 ◽  
Author(s):  
Regina Jucks ◽  
Rainer Bromme
Keyword(s):  
Perspective Taking ◽  
Expert Knowledge ◽  
Computer Mediated Communication ◽  
Instructional Communication ◽  
Mediated Communication ◽  
Health Counseling ◽  
Face To Face ◽  
Computer Mediated ◽  
Instructional Settings ◽  
Selection Of

This article examines which features of computer-mediated communication make perspective taking more demanding in online instructional settings compared with face-to-face situations. The first part presents the theoretical basis: It uses research on expertise to gain insights into the instructor’s perspective, and research from psycholinguistics and research on writing to describe the cognitive demands of communicating expert knowledge to nonexperts. The second part reports empirical results from online health counseling. This reveals that the persistence of artifacts makes the expert perspective more prominent and seems to hinder experts’ engagement in perspective taking during instruction. Two central variables that emerge in computer-mediated communication are discussed: The availability of texts and graphics as well as the nonexpert’s use of technical jargon. Both influence an expert’s choice of words and selection of content for a particular explanation. Hence, features of the learning environment, the communication platform, or the information provided by users at help desks play a crucial role in forming the expert’s perspective taking. Conclusions are drawn on how to improve perspective taking in computer-mediated instructional communication.

Computer Mediated Negotiations and Deception

2011 ◽  
pp. 220-229
Author(s):  
Gabriel A. Giordano ◽  
Jason Stoner ◽  
Robyn L. Brouer ◽  
Joey F. George
Keyword(s):  
Computer Mediated Communication ◽  
Past Research ◽  
Future Research ◽  
Mediated Communication ◽  
Research Directions ◽  
Use Of Technology ◽  
Computer Mediated ◽  
Negotiation Style ◽  
Future Research Directions ◽  
A Current

With the increasing use of technology in the workplace, more organizational communication is electronic and more group tasks are conducted in computer mediated settings than ever before. This includes negotiations, which are an important part of most organizations. Researchers are beginning to realize that the increased use of computer mediated communication in negotiations can change an individuals’ behavior, including their negotiation style and ability to detect deception. However, there is limited research in this area, so many originations are likely not aware of the problems associated with deception in computer mediated negotiations. This chapter reviews past research, a current study, and future research directions related to computer mediated negotiations and deception.

The State of Online Writing Labs

2011 ◽  
pp. 211-230 ◽  
Author(s):  
Jo Mackiewicz
Keyword(s):  
State Of The Art ◽  
Computer Mediated Communication ◽  
The State ◽  
Mediated Communication ◽  
Online Writing ◽  
Face To Face ◽  
Advantages And Disadvantages ◽  
Online Tutoring ◽  
Computer Mediated

This chapter analyzes the “state of the art” of OWLs, or online writing labs. It reports the results of a study of 343 OWLs that examined the extent to which OWLs have emerged into what Crump calls “true OWLs”—fully-interactive OWLs where tutors provide individualized help to students via computer-mediated communication like email. This chapter also examines what the literature and research on online tutoring say about the advantages and disadvantages of online tutoring in comparison with face-to-face tutoring. It is hoped that this chapter can illuminate the extent to which OWLs have fulfilled their promise to be places where students and tutors can freely exchange ideas and texts. It is also hoped that this chapter can suggest the extent to which OWL services can be expanded and improved.

scholarly journals Power Play: Visualising Electricity Use as Emoji

2021 ◽  
Author(s):  
◽  
Ariel Reyes
Keyword(s):  
New Zealand ◽  
Energy Use ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Research Participants ◽  
Electricity Use ◽  
Computer Mediated ◽  
Power Play ◽  
Selection Of

<p>With the prevalence of emoji, digital pictographs in computer mediated communication, this thesis investigates the suitability of using emoji to represent energy use. With research participants and in partnership with a New Zealand electricity retailer and a meter equipment provider, a selection of emoji was identified to represent low or high daily electricity usage. A chatbot was developed to replace an In-Home Display (IHD) usage monitor. The chatbot is used as an agent for presenting interpreted consumption both as text and emoji. The resulting interactions and observations were documented, along with changes in consumption.</p>

scholarly journals Power Play: Visualising Electricity Use as Emoji

2021 ◽  
Author(s):  
◽  
Ariel Reyes
Keyword(s):  
New Zealand ◽  
Energy Use ◽  
Computer Mediated Communication ◽  
Mediated Communication ◽  
Research Participants ◽  
Electricity Use ◽  
Computer Mediated ◽  
Power Play ◽  
Selection Of

<p>With the prevalence of emoji, digital pictographs in computer mediated communication, this thesis investigates the suitability of using emoji to represent energy use. With research participants and in partnership with a New Zealand electricity retailer and a meter equipment provider, a selection of emoji was identified to represent low or high daily electricity usage. A chatbot was developed to replace an In-Home Display (IHD) usage monitor. The chatbot is used as an agent for presenting interpreted consumption both as text and emoji. The resulting interactions and observations were documented, along with changes in consumption.</p>

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