scholarly journals Paths to Knowledge Management in Small and Medium-Sized Hotels

Author(s):  
Mik Kim ◽  
Wusheng Zhang

The purpose of this paper is to investigate what path options can facilitate small and medium-sized hotels’ knowledge management? And how the options are realised by them? In order to answer these questions, this study undertook an empirical investigation into the current status and practice of knowledge management in small and medium-sized hotels. The empirical investigation was performed through thirteen face-to-face in-depth interviews with owners and managers in small and medium-sized hotels. While the interview method is selected so as to answer the questions, secondary data are utilised to support this study such as in defining the research questions and informing the study findings. This study observed that there were four broad approaches to the way in which hotels put their paths to knowledge management. Each type of the paths is named as: Match, Combination, Divergence, and Specialisation. As arguably, knowledge management is both part of the cost of doing business and the most likely source of competitive advantage, it is as important to the sole operator as to the large corporation. By understanding the different options, hotels will be able to make better decisions in the choice of their suitable paths to knowledge management.

2018 ◽  
Vol 3 (1) ◽  
Author(s):  
Anthony KOLA-OLUSANYA

As soon as decision makers are expected to make differences towards sustainable future, young adults’ ability to make informed and sound decisions is considered essential towards securing our planet. This study provides an insight into young adults’ knowledge of key environment and sustainability issues. To answer the key research questions, data were obtained using a qualitative phenomenographic research approach and collected through 18 face-to-face in-depth interviews with research participants. The findings of this study suggest that young adults lived experiences that play a huge role in their level of awareness of topical environmental and sustainability issues critical to humanity’s future on earth. 


10.2196/22302 ◽  
2020 ◽  
Vol 22 (11) ◽  
pp. e22302
Author(s):  
Kenta Yagi ◽  
Kazuki Maeda ◽  
Satoshi Sakaguchi ◽  
Masayuki Chuma ◽  
Yasutaka Sato ◽  
...  

Background With the global proliferation of the novel COVID-19 disease, conventionally conducting institutional review board (IRB) meetings has become a difficult task. Amid concerns about the suspension of drug development due to delays within IRBs, it has been suggested that IRB meetings should be temporarily conducted via the internet. Objective This study aimed to elucidate the current status of IRB meetings conducted through web conference systems. Methods A survey on conducting IRB meetings through web conference systems was administered to Japanese national university hospitals. Respondents were in charge of operating IRB offices at different universities. This study was not a randomized controlled trial. Results The survey was performed at 42 facilities between the end of May and early June, 2020, immediately after the state of emergency was lifted in Japan. The survey yielded a response rate of 74% (31/42). Additionally, while 68% (21/31) of facilities introduced web conference systems for IRB meetings, 13% (4/31) of the surveyed facilities postponed IRB meetings. Therefore, we conducted a further survey of 21 facilities that implemented web conference systems for IRB meetings. According to 71% (15/21) of the respondents, there was no financial burden for implementing these systems, as they were free of charge. In 90% (19/21) of the facilities, IRB meetings through web conference systems were already being conducted with personal electronic devices. Furthermore, in 48% (10/21) of facilities, a web conference system was used in conjunction with face-to-face meetings. Conclusions Due to the COVID-19 pandemic, the number of reviews in clinical trial core hospitals has decreased. This suggests that the development of pharmaceuticals has stagnated because of COVID-19. According to 71% (15/21) of the respondents who conducted IRB meetings through web conference systems, the cost of introducing such meetings was US $0, showing a negligible financial burden. Moreover, it was shown that online deliberations could be carried out in the same manner as face-to-face meetings, as 86% (18/21) of facilities stated that the number of comments made by board members did not change. To improve the quality of IRB meetings conducted through web conference systems, it is necessary to further examine camera use and the content displayed on members’ screens during meetings. Further examination of all members who use web conference systems is required. Our measures for addressing the requests and problems identified in our study could potentially be considered protocols for future IRB meetings, when the COVID-19 pandemic has passed and face-to-face meetings are possible again. This study also highlights the importance of developing web conference systems for IRB meetings to respond to future unforeseen pandemics.


2015 ◽  
Vol 1 (1) ◽  
pp. 13
Author(s):  
Courtney S. Baldwin

The problem discussed in this paper is the need to understand ways to implement web-based technology to reduce the cost and time in doing business. The specific focus of this paper is to understand what the risks, challenges, and methodology are for implementing web-based technology for reducing the operating costs for the small business and still protect the security of the business.  The key research questions included are: (a) What are the challenges of small business implementing web-based technology within their companies. (b) Which project methodology should be used to implement web-based technology projects in small business? (c) What are the risks and issues when implementing web-based technology in small business? According to the U.S. Small Business Administration (SBA, 2011),seven out of 10 new employer firms survive at least 2 years, half at least 5 years, a third at least 10 years, and a quarter stay in business 15 years or more. Besser (2012) wrote that small businesses are the vast majority of businesses and make a significant contribution to national economic vitality.


2021 ◽  
Vol 2 (2) ◽  
pp. 85-90
Author(s):  
Harun Heri Trismiyanto ◽  
Ali Taufan ◽  
Iing Nurdin

This article begins with the uniqueness and problems related to the socialization and assistance for preventing transmission of Covid 19 among small and medium micro-enterprises (MSMEs) in Cimahi City. It can be seen from Covid 19 transmission, which has not been completed until now. The purpose of the community is to provide socialization and assistance regarding the prevention of transmission of Covid 19 and the use of personal protective equipment in MSMEs in the city of Cimahi. The method used is descriptive-qualitative. It is sampling through purposive sampling. Secondary data collection techniques through regulations and the collection of primary data through observation and in-depth interviews to MSMEs in Cimahi City. This community service is conducted online through virtual media for training and offline, namely conducting face-to-face training directly by paying attention to health protocols. The validity of the data in this study was obtained by conducting credibility testing using triangulation as checking results from various sources of informants. The study results in this community service activity have similar perceptions in preventing transmission of Covid 19 in MSMEs that are more targeted by utilizing the Cimahi City MSME for prevention of Covid transmission 19.  


2001 ◽  
Vol 43 (4) ◽  
pp. 1-13 ◽  
Author(s):  
Carolyn Folkman Curasi

Since the early 1990s, the internet has dominated the attention of the media, academics and business organisations. It has the potential of being a revolutionary way to collect primary and secondary data, although much more research is needed to learn how to better harness its strengths. This project compares depth interviews collected online with depth interviews conducted face-to-face. Advantages and disadvantages are highlighted, as well as suggested strategies for successfully collecting online data. Major points are illustrated using data from a project in which both data collection techniques are employed. The online interview dataset included some of the strongest and some of the weakest interviews in the investigation. This paper argues that under some conditions online depth interviews can provide a useful complement to the traditional face-to-face interview. Sampling frame problems of non-representativeness, endemic in quantitative online data collection, is not problematic if the researcher is conducting an interpretive investigation. When the researcher's goal is not to quantify or generalise but instead to better understand a particular population, online data collection can complement other datasets, allow data triangulation and strengthen the trustworthiness of the findings.


2020 ◽  
Author(s):  
Kenta Yagi ◽  
Kazuki Maeda ◽  
Satoshi Sakaguchi ◽  
Masayuki Chuma ◽  
Yasutaka Sato ◽  
...  

BACKGROUND With the global proliferation of the novel COVID-19 disease, conventionally conducting institutional review board (IRB) meetings has become a difficult task. Amid concerns about the suspension of drug development due to delays within IRBs, it has been suggested that IRB meetings should be temporarily conducted via the internet. OBJECTIVE This study aimed to elucidate the current status of IRB meetings conducted through web conference systems. METHODS A survey on conducting IRB meetings through web conference systems was administered to Japanese national university hospitals. Respondents were in charge of operating IRB offices at different universities. This study was not a randomized controlled trial. RESULTS The survey was performed at 42 facilities between the end of May and early June, 2020, immediately after the state of emergency was lifted in Japan. The survey yielded a response rate of 74% (31/42). Additionally, while 68% (21/31) of facilities introduced web conference systems for IRB meetings, 13% (4/31) of the surveyed facilities postponed IRB meetings. Therefore, we conducted a further survey of 21 facilities that implemented web conference systems for IRB meetings. According to 71% (15/21) of the respondents, there was no financial burden for implementing these systems, as they were free of charge. In 90% (19/21) of the facilities, IRB meetings through web conference systems were already being conducted with personal electronic devices. Furthermore, in 48% (10/21) of facilities, a web conference system was used in conjunction with face-to-face meetings. CONCLUSIONS Due to the COVID-19 pandemic, the number of reviews in clinical trial core hospitals has decreased. This suggests that the development of pharmaceuticals has stagnated because of COVID-19. According to 71% (15/21) of the respondents who conducted IRB meetings through web conference systems, the cost of introducing such meetings was US $0, showing a negligible financial burden. Moreover, it was shown that online deliberations could be carried out in the same manner as face-to-face meetings, as 86% (18/21) of facilities stated that the number of comments made by board members did not change. To improve the quality of IRB meetings conducted through web conference systems, it is necessary to further examine camera use and the content displayed on members’ screens during meetings. Further examination of all members who use web conference systems is required. Our measures for addressing the requests and problems identified in our study could potentially be considered protocols for future IRB meetings, when the COVID-19 pandemic has passed and face-to-face meetings are possible again. This study also highlights the importance of developing web conference systems for IRB meetings to respond to future unforeseen pandemics.


2021 ◽  
Vol 6 (1) ◽  
pp. 98-111
Author(s):  
Siyuan wei ◽  
Vatcharapol Sukhotu

Objective - This paper aims to analyse the impact of the China-Laos railway on export trade from China to Thailand. The paper analyses the advantages and disadvantages of the new route and other routes base on driven factors, identifies what trade industry is suitable for this new route and provides some reference for Thai trade exporters. This will enable Thai export traders to understand the new transportation route formed by the railway and improve the trade volume and competitiveness of Thai products through this route. Methodology/Technique - Literature review method, secondary data method, in-depth interview method. Findings - It is found that the new route formed after the completion of the China-Laos railway has many advantages base on driven factors and many industries are suitable for the use of this new route. Novelty - Few people know much about the China-Laos railway, and even less about the analysis of its impact on Thailand's trade. The author's in-depth interview method allows him to get in touch with experts who are very relevant to the China-Laos railway, providing valuable insights. Type of Paper - Empirical. Keywords: Thai Products; Driving Factors; Route Selection; China-Laos Railway; In-depth Interviews; Secondary Data Method JEL Classification: F16, F18, F19.


2019 ◽  
Vol 9 (3) ◽  
pp. 46-64
Author(s):  
Md. Aktar Kamal ◽  
Noor Nahar Begum

The aim of the research is to find the association between human capital and financial and non-financial performance. A self-administered survey instrument is developed consisting 26 items under three parts. Both primary and secondary data have been used in this study. In order to collect primary data, face-to-face interview method was used. The result provides evidence that human capital is significantly associated with financial and non-financial performance of an organization. That means skills, education and training, knowledge and competencies, and positive attitudes are vital elements to increases organizational performance. The study recommended the BGMEA, BKMEA, entrepreneurs, policy makers, and investors to concentration on fundamental variables that are influencing the development of human capital in RMG industry of Bangladesh.


2018 ◽  
Vol 9 (2) ◽  
pp. 234-257
Author(s):  
Anisa Putri

The aim to be achieved in this study is to analyze the quality and productivity costs of case studies at the Islamic University of 45 Bekasi. The research method used in this study is a qualitative descriptive method. The location of the study was conducted at the Islamic University of 45 Bekasi. The data used is secondary data from the financial statements of Islamic University of 45 Bekasi in the academic year 2013/2014. Methods of data collection using interviews and observation. The highest quality cost discussion results are prevention costs at the cost of seminars and training for lecturers as much as Rp. 450,561,400, -. The lowest quality cost is the assessment fee at the cost of lecturer accreditation of Rp. 1,925,000, -. The percentage of quality costs is 2.1% smaller than the fairness of the total quality costs of 2.5%. The realization of the output of new student admissions was obtained in the 2013/2014 school year as many as 1,339 people. Total students 6,364 people. The study period is more than 4 years and has not graduated as many as 992 people. Failure costs as much as 16% of total students. Realization of financial output was achieved in the amount of Rp. 39,384,232,556, - ​​Input Rp. 35,606,307,800, - used to obtain output. Company productivity is efficient because output is greater than input. Company productivity is effective because the company achieves financial goals by obtaining a surplus of Rp. 3,777,924,756, - The conclusion that can be drawn is that quality costs are able to obtain output in the form of income exceeding its input value so that productivity is efficient and effective and surplus.


2020 ◽  
Vol 9 (2) ◽  
pp. 275
Author(s):  
Dedi Putra

The implementation of court in Indonesia has not fulfilled as expected because any parties involving in court has a lack of capacity, consistency, and integrity to provide legal service seriously. Some people assume that court services are not still optimal. To settle the problems, the Supreme Court just has officially issued Regulation No. 1 of 2019 regarding the Administration of Cases and Legal Proceedings in Courts via Electronic Means on 8 August 2019. This regulation is believed as an appropriate solution to face those problems. To elaborate more, this study illustrates a judicial reform in Indonesia, e-court, and access to justice, the conception of e-court including the performance of e-court and its drawbacks and challenges in the digital era. The research method uses normative research by approaching legal review and literature study. The technique of primary data collection applies Supreme Court regulation while means of secondary data are collected from concept or theory as set out under bibliography. Judicial reform in Indonesia is indicated by issuing new regulation regarding e-Court and e-Litigation, the implementation e-Court itself has been attributed to 32 courts consisting of general religious, and state administrative courts. Through e-Court, access to justice more transparent and accessible. Besides, justice seekers have no worries regarding distance issues as of e-Court may allow them to fight in court without face to face. Parties have no doubt relating to the acceleration of court to settle any dispute in Indonesia.


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