scholarly journals Perceived Security and Trust in Electronic Payment Systems: How They Affect the Decision to Use EPS During the COVID-19 Pandemic

2021 ◽  
Vol 12 (2) ◽  
Author(s):  
Rasistia Wisandianing Primadineska ◽  
Syayyidah Maftuhatul Jannah

Research aims: This study is intended to determine the influence of perceived security and trust on the decision to use digital payment systems during the COVID-19 pandemic.Design/Methodology/Approach: The type of data used in this study was primary data, which was collected using an online survey. Sample used in this study determined by purposive sampling method. The information collected was handled and analyzed using SEM-PLS.Research findings: This study shows the results that the presence of technical protection explicitly affects the perception of security and trust significantly. In addition, security also greatly affects an individual's confidence in the use of digital payment systems. However, of the various findings made in this study, trust is the only one that influences the choice in using EPS.Theoretical contribution/Originality: During this pandemic Covid-19, limited studies talk about consumers’ perceptions instead of technical protection of digital payment in detail. Meanwhile, consumers' security is the thing that needs to be studied further to create a comprehensive study result.Practitioner/Policy implication: Results of this study give some implications for the EPS providers to complete and develop a secure EPS system for users, especially in this pandemic era when the EPS users increase and people’s mobility is restricted in some areas.Research limitation/Implication: The implication of this research is to emphasize the importance of one's knowledge regarding risks when using an electronic payment system. It is because the use of EPS in the pandemic era is unavoidable. Therefore, not only providers must improve their security systems, but users must also be aware of the EPS risks and security. Nevertheless, the limitation of this study is that it only used samples in Indonesia; maybe the results will be different when applied in other countries with better EPS security systems.

2020 ◽  
Vol 4 (2) ◽  
pp. 53 ◽  
Author(s):  
Intan Syafinaz Mat Shafie ◽  
Yuslina Liza Mohd Yusof ◽  
Ainun Nadzirah Mahmood ◽  
Nor Irvoni Mohd Ishar ◽  
Hartini Zuhaila Jamal ◽  
...  

This study examines the antecedents of the factors that influence customers to adopt the electronic payment system while making payments. Payment is the one of the element to complete the transaction while making payment. Due to the development of E-commerce, e-payment systems have been introducing. So, the use of electronic payment systems is being increasing day by day for people to complete their task quickly ineffective way. The result of the study shows that there is a relationship between dependent variables (effort expectancy and social influence) and independent variable (Adopton of e-payment). However, other variables (culture, perceived security and performance expectancy) were not significant with adoption of e-payment. Therefore, the study approves effort expectancy and social influence has a significant relationship with adoption of e-payment. Therefore, companies today that do business using electronic payment system as the medium to complete the transaction must focus more on this two variable to increase the number of people use this payment system. The increasing the number of people use this payment system will contribute to excellent result for e-commerce because e-payment system is one of the factor e-commerce becomes successful and it will give good impact to our nation’s economy.


Author(s):  
Michelle W. L. Fong

An efficient payment system is necessary to support efficient trading in goods and services within open market economies. Information technology has been used by many of these economies to achieve efficiency in their payment systems. The Peoples Republic of China, an emerging market economy, regards an efficient electronic payment system as imperative for economic liberalization, for supporting low cash usage and improving monetary control within the economy. By means of the Golden Card project, it aimed for a flexible, convenient, fast, secure and seamless electronic payment system beneficial to economic performance. Although efficiencies in the electronic payment system were achieved in some of the developed regions, there have been teething problems such as low public confidence in the system, weak technological support and inadequate regulatory framework that prevent the full realization of a supportive payment system for overall economic development.


Author(s):  
Dina A. AL-Saji

The emergence of e-commerce has created new financial needs that in many cases cannot be effectively fulfilled by the traditional payment systems. All interested parties are exploring various types of the electronic payment system and issues electronic payment system and digital currency. Therefore, I conducted research on the availability and variety of electronic payment methods in Erbil city, to see the extent of using them in financial transactions. The sample of the research included three banks (Cihan, RT, Byblos). The distributed questionnaires were 40 and collected just 31 were valid to statistically analysis. The questionnaire was designed according to the five-dimensional Likert scale. The SPSS program was used for statistical analysis to extract results Based on the results, the following the most important conclusions were achieved. The results showed that banks have a great interest in electronic payment methods to attract customers and improve customer services. Electronic payment methods are limited only to customers who have a good ability to handle the Internet. According to the results, we made a number of recommendations: Banks should pay attention to issuing new and modern electronic payment methods to attract new customers and follow developments in global markets. Banks and other specialized organizations should conduct awareness programs for clients on the importance and ease of using electronic payment methods in financial transactions in local and international markets.


2021 ◽  
Vol 25 (2) ◽  
pp. 61-81
Author(s):  
Kayode S. Adekeye ◽  
◽  
Kelvin E. Igwe ◽  
Olaniyi M. Olayiwola ◽  
◽  
...  

This study examined the impact of electronic payment system on the profitability of commercial banks in Nigeria. Pooled OLS and Panel regression models were fitted on the data extracted from the banks’ annual reports, Nigerian interbank settlement scheme, and central bank of Nigeria website. The assessment of the contribution of the various electronic payment systems considered were measured using Breusch and Pagan Lagrangian Multiplier (LM) Test, the Hausman Test, Stationarity Test, The Schwarz Criterion, and the Akaike Information Criterion. Results obtained showed that the random effect model was more appropriate than the fixed effect model for all the electronic payment systems considered in this study. Furthermore, it was discovered that there exists a positive relationship between the electronic payment systems and profitability of the commercial banks in Nigeria.


2020 ◽  
Vol 4 (2) ◽  
pp. 206-211
Author(s):  
Robetmi Jumpakita Pinem

Activities that require very high speeds make people think of shortcuts in doing their work so that they are faster and more practical. One of the activities that humans do very often is buying and selling transactions. Every human being makes transactions almost every day whether to buy food, daily necessities or even now an electronic payment system is emerging that can be used to process payments both for paying certain transportation and also for purchasing certain products, especially food. The presence of Gopay electronic payment systems in Indonesia is one of the innovations that is currently increasingly mushrooming in Indonesia. Data collection was carried out through questionnaires and elaborated with additional information from interviews and observations. Data is processed using SPSS Version 21.0. The frequency of using Gopay in young people aged between 18-20 years on average sometimes to frequently use Gopay as a means of payment because of practical reasons, often get discounts and prefer cashless. Gopay is used for Go-ride / Go-car and Gofood payments and other payments such as Go-send payments, credit purchases, Go-me and other purchases. Dominant respondents do not agree if Gopay replaces money as a whole but agree if Gopay replaces credit cards because the origin is cheaper and there is no interest and monthly fees. Gopay refilling process can be done easily because it can be done in many ways, namely refilling through the Gojek driver, through convenient stores, through atm machines and other ways. The difficulty when refilling Gopay is very often the driver of the motorcycle does not have a balance and it often happens.  


VUZF Review ◽  
2021 ◽  
Vol 6 (2) ◽  
pp. 146-152
Author(s):  
Liudmyla Polovenko ◽  
Svitlana Merinova ◽  
Kateryna Kopniak

The paper is devoted to the study of innovations in the market of modern payment systems. The pandemic and quarantine restrictions have accelerated the expansion of the payment infrastructure in Ukraine, which in turn raises the issue of security of electronic payment systems. Ukrainians are more actively switching to electronic payments. At the same time, the trend of growing popularity of contactless payment instruments and settlements with them continues. A comparative analysis of the security of payment systems using electronic technologies in the implementation of money transfer services in Ukraine has been performed. The components of the payment system, information security measures in the electronic payment system have been also considered. The schema of electronic payments and the block diagram of the information protection subsystem of electronic payment system have been constructed. The criteria for assessing the security of the electronic payment system have been determined. A total of fifteen safety criteria have been identified, they are divided into six groups according to the degree of safety. Six electronic system payments were used for the study and the research results have been presented in this paper. The tendencies of development of electronic payment systems in modern conditions and ways of improvement of their activity taking into account the newest information technologies have been outlined.


Author(s):  
Elena Cheklaukova ◽  
Vladislava Ermolina

The relevance of the chosen topic lies in the study of payment systems, in identifying the advantages of a non-cash form of circulation over cash, and in also formulating the main problems that slow down their development. The article gives an interpretation of the concept of a payment system, high-lights its subsystem-an electronic payment system, and presents the main types of payment systems used by Russian payers. Based on the analytical information about the historical formation of pay-ment systems in Russia, their current level of development, their main prospects are formulated.


Author(s):  
M.Sh. Agzamova (Nuriddinova)

The proposed review article provides information on modern electronic payment systems, especially focusing on how the mechanism of bitcoin works, blockchain technology, also describes the scope of blockchain’s application


Author(s):  
Sanghita Roy

The emergence of e-commerce has created new financial needs that in many cases cannot be effectively fulfilled by the traditional payment systems. The advent of the Electronic commerce has prompted the invention of several payment tools to facilitate the completion of business transactions over the Internet. There are different methods to pay electronically. Recognizing this, virtually all interested parties are exploring various types of electronic payment system and issues surrounding electronic payment system and digital currency. Broadly electronic payment systems can be classified into four categories: Online Credit Card Payment System, Online Electronic Cash System, Electronic Cheque System and Smart Cards based Electronic Payment System. Each payment system has its advantages and disadvantages for the customers and merchants. These payment systems have numbers of requirements: e.g. security, acceptability, convenience, cost, anonymity, control, and traceability. Therefore, instead of focusing on the technological specifications of various electronic payment systems, the researcher has distinguished electronic payment systems based on what is being transmitted over the network; and analyzed the difference of each electronic payment system by evaluating their requirements, characteristics and assessed the applicability of each system. To sustain in the competition more banks are following e-commerce and especially using e-payment mechanism. Though Indian economy is basically cash driven, still India is not far behind in adopting E-payment services in retail and banking sector.


Author(s):  
Andro Agil Nur Rakhmad Nur Rakhmad ◽  
Dediek Tri Kurniawan Kurniawan ◽  
Yesiana Ihda Kusnayain

Digitalization in Indonesia has entered a new phase, the development of technology that makes several services run more efficiently and more flexible. Digital services that are quite complex are financial services such as electronic payment systems. Currently, the payment system is able to increase the overall satisfaction of the individual. This study examines the role of using an electronic payment system and the determinants of individual financial satisfaction as a whole. This study uses structural equation modeling (SEM) to test hypotheses regarding financial satisfaction. The results of this study prove that financial capability is able to increase financial satisfaction. However, different results show that the use of an electronic payment system does not affect financial satisfaction. This finding can expand the literature review on digital awareness, satisfaction and behavior in addressing individual financial satisfaction.


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