Politeness Strategies and Levels  In Tourism-Service Language in Surakarta Residency

In tourism industry, tourists act as guests and tourism industry practitioners act as hosts. Typically tourism industry practitioners will try to act politely and follow politeness strategies as well as possible when serving tourists to ensure their satisfaction. Levels of satisfaction could be determined by the politeness of the hosts' behaviour towards their guests, including the politeness levels of their tourism-service language. This research was done in Surakarta Residency, the main tourist destination in Central Java. Data sources of this research came from (1) informants and (2) events. The data were analyzed by Brown and Levinson’s politeness strategies (1987). The results of this research show that the tourism industry practitioners in Surakarta Residency use various politeness strategies and levels in tourism-service language to serve their guests.

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Optimalisasi Pokdarwis Massawi Melalui Tourism Service Management Pengembangan Objek Wisata Teluk Love Jember

Madani : Indonesian Journal of Civil Society ◽

10.35970/madani.v2i1.102 ◽

2020 ◽

Vol 2 (1) ◽

pp. 37-46

Author(s):

Aryo Prakoso ◽

Margaretta Andini Nugroho ◽

Rebecha Prananta

Keyword(s):

Service Management ◽

Skills Training ◽

Tourism Industry ◽

Economic Management ◽

Tourist Destination ◽

Hard Skills ◽

To Come ◽

Tourism Potential ◽

Tourism Service ◽

Tourism Services

Jember has a very diverse natural, cultural and artificial tourism potential. One of the natural potentials that currently become the prima donna in Jember is Teluk Love beach, located in Sumberrejo-Ambulu-Jember. The main attraction of the Love Bay is in terms of its shape that symbolizes love, which is not possessed by other destinations in Jember. The booming existence of the Love Bay increases tourist arrivals at this destination every day, in the other hand the condition of human resources and social economic environment is not ready to face of the growth of Love Bay tourism. Weak tourism knowledge, slum social environment patterns, society economic management are some challenges in developing this Love Bay tourism. Theoretically, if a tourist destination is well managed, tourists as subjects in the tourism industry have an important role in the sustainability of a tourist destination. The tourist services needs to get special attention. If the tourists are well served, then they will feel satisfied. This is a factor driving these tourists to come back, and with the more tourists it will have an effect on improving the economic level of the community itself. Based on the problems experienced by partners, the solutions that can be offered are providing soft skills training (attitude) for tourism services, providing hard skills training (procedural), providing assistance in the form of procurement of quality improvement service.

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Energizing Local Values For Tourism Services Improvement

Register Journal ◽

10.18326/rgt.v5i1.250 ◽

2012 ◽

Vol 5 (1) ◽

pp. 17

Author(s):

Budi Purnomo

Keyword(s):

Service Providers ◽

Western Culture ◽

Tourism Industry ◽

Service Improvement ◽

Central Java ◽

Research Findings ◽

English Speaking ◽

Tourism Service ◽

Tourism Services

People in most cultures would probably agree that politeness is needed during their interaction. However there may be differing opinions as to when they should be polite. In tourism industry, tourism service providers’ act as hosts and tourists act as guests. Typically hosts will try to act politely and use appropriate politeness norms when serving guests to ensure their satisfaction. The research findings show that the tourism service providers in Central Java use various unggah-ungguh ‘politeness norms’ when serving English speaking tourists and Indonesian speaking tourists. Besides that, there are some violations made by the tourism service providers in using unggah-ungguh ‘politeness norms’. The research findings also show that there are similar and different perspectives on unggah-ungguh ‘politeness norms’ between English speaking tourists with Western culture backgrounds and Indonesian speaking tourists with Indonesian culture backgrounds towards the politeness norms used by the tourism service providers in Central Java. The findings imply the needs of energizing unggah-ungguh ‘politeness norms’ which is discovered from well known noble Javanese values used by the tourism service providers for tourism service improvement.Keywords: Local Values ; Politeness Norms; Tourism Service Improvement

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PENGARUH SOSIAL MEDIA MARKETING, EKUITAS MEREK, DAN CITRA DESTINASI TERHADAP MINAT BERKUNJUNG KE TEMPAT WISATA

Jurnal Studi Manajemen dan Bisnis ◽

10.21107/jsmb.v7i1.7447 ◽

2020 ◽

Vol 7 (1) ◽

pp. Inpress

Author(s):

Isman Isman ◽

Ryan Gerry Patalo ◽

Dimas Eka Pratama

Keyword(s):

Social Media ◽

Linear Regression ◽

Brand Equity ◽

Analytical Methods ◽

Tourism Industry ◽

Destination Image ◽

Social Media Marketing ◽

Tourist Destination ◽

Marketing Activities ◽

Research Show

Jatim Park 3 is a tourist destination in Batu City with the concept of a blend of tourism and education. There are several rides in Jatim Park 3, namely; Dino Park, Indonesian Music Gallery, Fun Tech Plaza, 6D Cinema, etc. Social media marketing trends are also found in the tourism industry in Indonesia and Jawa Timur Park 3 is a new place of entertainment and education in Batu Tourism City which is not yet widely known by the general public, considering that this tourist spot was only inaugurated in November 2017. So that JTP 3 needs to be vigorous to carry out marketing activities to introduce its products to the wider community. The purpose of this study was to determine the effect of social media marketing, Brand Equity and destination image on visiting interests. The population in this study were all followers of Jatim Park 3 social media accounts in the form of facebook, by taking a sample of 150 people. Multiple linear regression and hypothesis testing are the analytical methods used, and the results of the research show that social media marketing influences visiting interests. Brand Equity / Brand Equity affects the interest in visiting. Destination image has no significant effect on visiting interest.

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Energizing Local Values For Tourism Services Improvement

Register Journal ◽

10.18326/rgt.v5i1.17-48 ◽

2012 ◽

Vol 5 (1) ◽

pp. 17-48

Author(s):

Budi Purnomo

Keyword(s):

Service Providers ◽

Western Culture ◽

Tourism Industry ◽

Service Improvement ◽

Central Java ◽

Research Findings ◽

English Speaking ◽

Tourism Service ◽

Tourism Services

People in most cultures would probably agree that politeness is needed during their interaction. However there may be differing opinions as to when they should be polite. In tourism industry, tourism service providers’ act as hosts and tourists act as guests. Typically hosts will try to act politely and use appropriate politeness norms when serving guests to ensure their satisfaction. The research findings show that the tourism service providers in Central Java use various unggah-ungguh ‘politeness norms’ when serving English speaking tourists and Indonesian speaking tourists. Besides that, there are some violations made by the tourism service providers in using unggah-ungguh ‘politeness norms’. The research findings also show that there are similar and different perspectives on unggah-ungguh ‘politeness norms’ between English speaking tourists with Western culture backgrounds and Indonesian speaking tourists with Indonesian culture backgrounds towards the politeness norms used by the tourism service providers in Central Java. The findings imply the needs of energizing unggah-ungguh ‘politeness norms’ which is discovered from well known noble Javanese values used by the tourism service providers for tourism service improvement.Keywords: Local Values ; Politeness Norms; Tourism Service Improvement

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Pemetaan Atraksi Wisata Sepanjang Jalur Penghubung (Transit Route) Badung-Bedugul

JURNAL DESTINASI PARIWISATA ◽

10.24843/jdepar.2017.v05.i02.p01 ◽

2018 ◽

Vol 5 (2) ◽

pp. 180

Author(s):

Luh Putu Ratih Roslandari ◽

I Made Adikampana

Keyword(s):

Secondary Data ◽

Tourism Industry ◽

Data Sources ◽

Tourist Attraction ◽

Current Development ◽

Tourist Destination ◽

Tourist Attractions ◽

Mapping Process ◽

Transit Route

The development of the tourism industry currently leads to the main lines that becomes a link between tourists generating regions and tourists destination regions. This study aims to assess the current development of a tourist attraction in the transit route that can be monitored through the mapping process and the division of the tourism clusters based on tourism products and location. The location of this research is located in the transit route along between of Badung-Regency and Bedugul. The data sources are from primary and secondary data. Methods of collecting the datas are interviewandobservation.In this report, the data presented in the form of a map based on observations and interviews. This research’s scope is limited by the concept of tourist attractions, concept of tourism clusters and concept of transit regions. The results-obtained from this research is there are mapping of tourist attractions based on administration territory along the transit route. Tourist attractions are divided into two types, natural tourist attractions and artificial tourist attractions. Tourist attractions in the transit route are concentrated based on tourism products and location tourist attraction. The tourist attractions are located in the middle of five villages that adjacently with Badung-regency as tourist generating regions and Bedugulas tourist destination regions. Keywords:Mapping, Tourist Attraction Featured, Transit Route

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Politeness Strategies and Social Dimensions in Once Upon A Time Season 1 Movie Series: Sociopragmatics Study

English Journal Literacy UTama ◽

10.33197/ejlutama.vol3.iss1.2019.34 ◽

2018 ◽

Vol 3 (1) ◽

pp. 18-25

Author(s):

HENDAR HENDAR ◽

BUNGA GALUH ANDRETTA TRISNANDI

Keyword(s):

Social Distance ◽

Descriptive Analysis ◽

Social Dimension ◽

Analysis Method ◽

Social Dimensions ◽

Social Distance Scale ◽

Politeness Strategies ◽

The Face ◽

Qualitative Descriptive ◽

Research Show

The purposes of this research are to find out the types of politeness strategies used to save the face of the characters in Once Upon A Time season 1 and to identify the dominant scale of social dimensions when using politeness strategies in Once Upon A Time season 1. This research uses qualitative-descriptive analysis method and to get the data needed in this research the writer did the following steps: watching the movies, transcribing the speech, searching the data, classifying the data, analyzing the data and drawing a conclusion related to the types of politeness strategies and the dominant scale of social dimensions. The source of the data used is taken from the serial film Once Upon A Time season 1 by Edward Kitsis dan Adam Horowitz. The results of this research show that there are four types of politeness strategies found in the serial film Once Upon A Time season 1. They are 10 data of bald on-record (28,6%), 8 data of positive politeness strategies (22,9%), 13 data of negative politeness strategies (37,1%) and 4 data of off-record consists (11,4%) and the most dominant scale of four social dimension scales is social distance scale 14 data (40%).

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Digital pattern of life based tourist behaviour analysis system

Informatization and communication ◽

10.34219/2078-8320-2020-11-5-78-83 ◽

2020 ◽

Vol 5 ◽

pp. 78-83

Author(s):

S.A. Mikhailov ◽

Keyword(s):

Neural Networks ◽

Tourism Industry ◽

Data Sources ◽

Tourist Behavior ◽

Behaviour Analysis ◽

Travel Experience ◽

Digital Pattern ◽

Analysis System ◽

Tourist Behaviour ◽

Tourism Services

The tourism industry has grown rapidly in recent years, and IT technology is also having a big impact on tourists. Tourism services, information generated by tourists and other sources can be used to build models of tourist behavior. These models can improve the travel experience in various ways. The author presents the system for analyzing tourist behavior based on the concept of a digital pattern of life. The system determines the tourist, possible data sources, ways of storing and presenting data, as well as tools for analyzing behavior. The author used artifi cial neural networks to analyze behavior from a dataset of tourist travels made with cars. One scenario of tourist behavior using artifi cial neural networks is presented. The collected results will be used for improving tourist services.

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Srilanka a Favorite Tourist Destination Issues and Challenges Faced by the Srilankan Tourism Industry

ATITHYA A Journal of Hospitality ◽

10.21863/atithya/2016.2.1.023 ◽

2016 ◽

Vol 2 (1) ◽

Cited By ~ 1

Author(s):

Atul Ramgade ◽

Shubhagi Walvekar

Keyword(s):

Sri Lanka ◽

Tourism Industry ◽

Recent Past ◽

Tourist Destination ◽

Global Trends ◽

Fast Growing

Sri Lanka in recent past have emerged as a very fast growing tourist destination there are many reasons for this but the main reason being that, the tourist visiting Srilanka are motivated by the perception of beautiful virgin scenery, opportunities for sightseeing, and relaxed place of life. It is necessary therefore to take account of the global trends in tourism, which may have impact on the overall tourism in Srilanka. The aim of this study is to examine the issues relevant to the development of tourism industry in Srilanka and the challenges that are faced by the Srilankan tourism industry.

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An Online Reputation Analysis of the Tourism Industry in Marbella: A Preliminary Study on Open Innovation

Journal of Open Innovation Technology Market and Complexity ◽

10.3390/joitmc7020111 ◽

2021 ◽

Vol 7 (2) ◽

pp. 111

Author(s):

María Jesús Carrasco-Santos ◽

Antonio Manuel Ciruela-Lorenzo ◽

Juan Gabriel Méndez Pavón ◽

Carmen Cristófol Rodríguez

Keyword(s):

Quantitative Research ◽

Tourism Industry ◽

Future Research ◽

Full Data ◽

Tourist Destination ◽

Specific Advice ◽

Sociodemographic Profile ◽

The One ◽

Online Reputation ◽

The City

This research analyzed the online reputation of Marbella as a tourist destination and the profiles of the reviewers according to sociodemographic characteristics. A correlational, quantitative research technique was used in this study based on the manual extraction of more than 4000 reviews generated on TripAdvisor. The data used in this study were collected from the TripAdvisor website, taking, as a sample, tourists who had visited the city in the last three years. Ratings that did not provide full data on the variables were excluded. The findings show that Marbella is considered a luxury shopping destination. The preliminary conclusions allow us to generalize about the sociodemographic profile of its tourists. The findings of the study will provide valuable information for Marbella’s Destination Management Organization (DMO). On the one hand, this study highlights the importance of ranking the attractions of the city to create better communication strategies and enhance the appeal of those attractions that receive the best ratings, establishing the true vocation of Marbella as a tourist destination. On the other hand, it provides information on what tourists perceive to be negative elements, allowing the administration to create an improvement plan. The novelty of this research paper is that it delves into Marbella’s online reputation through an analysis of specific attractions’ ratings. Areas that require further attention in future research have been highlighted, along with specific advice on each attraction that contributes to the tourist offerings of the city.

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