CAUSATIVE ASPECTS OF TRADE TURNOVER: A MANAGERS AND EMPLOYEES’ PERCEPTION

2020 ◽  
Vol 11 (4) ◽  
pp. 21
Author(s):  
Luiz Antonio Felix Júnior ◽  
Geraldo Luiz Valle dos Santos ◽  
Gustavo Henrique Costa Souza ◽  
Luciana Gondim de Almeida Guimarães ◽  
Wlly Karen Meira Feitosa
Keyword(s):  
Small Businesses ◽  
Point Of View ◽  
Professional Qualification ◽  
Future Studies ◽  
Job Opportunities ◽  
Trade Turnover ◽  
Turnover Process ◽  
Recruitment And Selection ◽  
The City

The objective of this study was to identify the causes of the turnover process in the city of Viçosa-AL. For this, it was held a descriptive and qualitative study aiming to identify, by means of the perception of managers and contributors, the reasons for process of turnover of micro and small businesses in the commercial sector. It was identified that elements of professional qualification, existence of new job opportunities, quality of life at work, perception of success in the career and the process of recruitment and selection influence on the process of turnover. The age element has demonstrated not to be an influencer on this process. Findings of the study also identified that the satisfaction at work, dissatisfaction with the manager, bad resourcefulness as a professional and discontinuity in the rhythm of work also contribute to the turnover process. A  managers' contribution to this study was helping to elencare the main flaws of controlling the process of turnover in trade in a vision from collaborators and managers, showing both sides of the working relationship. From an academic point of view, this study collaborates with the understanding of the turnover process, offering two visions - supposedly antagonistic -, besides conducting a research in trade without restriction of business branches. As a contribution to future studies, there is a suggestion of deeping the question embracing other sectors to verify if there is a difference in the managers and employees’ perception from different sectors.

scholarly journals Entrepreneurship teacher training in high school in Bogotá (Colombia)

2020 ◽  
Vol 8 (10) ◽  
pp. 441-452
Author(s):  
Angélica Rico ◽  
Angela Patricia Cárdenas
Keyword(s):  
High School ◽  
Teacher Training ◽  
International Organizations ◽  
Point Of View ◽  
School Law ◽  
Documentary Analysis ◽  
Job Opportunities ◽  
The University ◽  
The City

Entrepreneurship is an issue that has positioned itself as a key element for decision-making by governments, in their aspiration to generate new alternatives for progress. Its involvement in education has led international organizations to consider it within their action plans. In the case of the Organization for Economic Cooperation and Development, its incorporation is in sight, especially in high school. Law 1014 of 2006 in Colombia supports the entrepreneurship class at schools in the country, intending to motivate processes that increase job opportunities and improve the quality of life of the society. However, according to this law, the responsibility of leading concrete actions in the classrooms falls on the teachers who, despite the lack of training in entrepreneurship at the university degrees, courageously assume this challenge. Considering  this situation, it is important to generate a discussion from the teachers' point of view in the framework of a qualitative investigation, through interviews and documentary analysis, configures an inquiry resulting from the approach to their experiences, concerns and needs for a quality teacher training, that assumes entrepreneurship based on the demands of the new millennium. Hence, this reflection article is inclined to present the tasks aimed at the implementation of entrepreneurship in high school, from the experience of the teachers and instructors of the National Learning Service, through an approach to the reality of some schools in the city ​​of Bogota. As a result, it was possible to demonstrate their efforts, learn about their implementation style and uncover this immense field to explore within the lack of training offered by universities and institutions in charge of providing training to teachers and those who are being prepared to become ones.

scholarly journals The impact of service quality on the viability of start-up businesses

2016 ◽  
Vol 13 (3) ◽  
pp. 518-522 ◽  
Author(s):  
Zeleke Worku
Keyword(s):  
South Africa ◽  
Small Businesses ◽  
Panel Data Analysis ◽  
Hazard Ratio ◽  
Predictor Variables ◽  
Municipal Services ◽  
Validated Questionnaire ◽  
The Impact ◽  
The City

A 3-year long survey was conducted in the Tshwane geographical region of Gauteng Province in South Africa in order to identify and quantify key predictors of adequate municipal services that are routinely provided to customers who operate newly established small businesses in the City of Tshwane, Pretoria, South Africa. Data was collected by using a structured, pre-tested and validated questionnaire of study from a stratified random sample of size 1, 058 small businesses. The key objective of study was to assess the relationship between viability in small businesses and the provision of quality municipal services by the City of Tshwane. The study was conducted against the background of a high failure rate among newly established small businesses in the City of Tshwane. The study was conducted over a 3-year period (2012 to 2014). Data was collected monthly during the three-year period of study on socioeconomic variables that are known to affect the perception of business operators on the quality of municipal services to business operators and the general public. Statistical procedures such as cross-tab analyses, panel data analysis, Markov Chain Monte Carlo (MCMC) algorithms and Bayesian methods were used for estimating parameters. The study showed that there was a significant association between positive perception of business operators on the quality of municipal services provided to them and viability of businesses. The results showed that 87% of viable businesses were satisfied with the quality of routine municipal services that were provided to them by the City of Tshwane. The corresponding figure for non-viable businesses was only 14%. The viability of businesses was significantly influenced by 3 predictor variables. These predictor variables were: lack of capacity for fulfilling the business and entrepreneurial needs of newly established businesses [Hazard Ratio = 3.58; P=0.000; 95% C. I. = (1.45, 5.46)], inappropriate policy [Hazard Ratio = 3.19; P=0.000; 95% C. I. = (1.39, 5.28)], and lack of tailor made training programmes directed at newly established small businesses [Hazard Ratio = 2.89; P=0.000; 95% C. I. = (1.24, 4.77)], in a decreasing order of strength. Similar findings were obtained from the analyses of in-depth interviews.

Virtual Environments as Enablers of Civic Awareness and Engagement

2022 ◽  
pp. 565-578
Author(s):  
Paolo Bellavista ◽  
Antonio Corradi ◽  
Luca Foschini ◽  
Eliza Helena Gomes ◽  
Elena Lamberti ◽  
...  
Keyword(s):  
Point Of View ◽  
Public Administrators ◽  
Southern Brazil ◽  
Living Lab ◽  
Critical Issues ◽  
Wide Availability ◽  
Civic Awareness ◽  
The City ◽  
Privacy Issues

The wide availability of accurate sensors currently hosted by smartphones are enabling new participative urban management opportunities. Mobile crowdsensing (MCS) allows people to actively participate in any aspect of urban planning, by collecting and sharing data, reporting issues to public administrations, proposing solutions to urban planners, and delivering information of potential social interest to their community. Although collected data can be very helpful to enhance the quality of life of citizens, mobile users are still reluctant to use their devices to take advantages of the opportunities offered by the digitized society, mainly due to privacy issues. From August to December 2018, the city of Florianópolis, capital of Santa Catarina, in southern Brazil, was used as a living lab environment for an MCS application called ParticipACT Brazil, a socio/technical-aware crowdsensing platform. While the current literature focuses on MCS from a purely technical point of view, this research demonstrated that a multidisciplinary approach that includes both human sciences and ICT is needed in order to better identify critical issues, highlights the untapped potential of MCS paradigm, and suggests research methodologies that could provide benefits for all the actors involved (researchers, public administrators, and citizens).

Virtual Environments as Enablers of Civic Awareness and Engagement

2020 ◽  
Vol 1 (1) ◽  
pp. 22-34
Author(s):  
Paolo Bellavista ◽  
Antonio Corradi ◽  
Luca Foschini ◽  
Eliza Helena Gomes ◽  
Elena Lamberti ◽  
...  
Keyword(s):  
Multidisciplinary Approach ◽  
Point Of View ◽  
Public Administrators ◽  
Living Lab ◽  
Critical Issues ◽  
Wide Availability ◽  
Civic Awareness ◽  
The City ◽  
Privacy Issues

The wide availability of accurate sensors currently hosted by smartphones are enabling new participative urban management opportunities. Mobile crowdsensing (MCS) allows people to actively participate in any aspect of urban planning, by collecting and sharing data, reporting issues to public administrations, proposing solutions to urban planners, and delivering information of potential social interest to their community. Although collected data can be very helpful to enhance the quality of life of citizens, mobile users are still reluctant to use their devices to take advantages of the opportunities offered by the digitized society, mainly due to privacy issues. From August to December 2018, the city of Florianópolis, capital of Santa Catarina, in southern Brazil, was used as a living lab environment for an MCS application called ParticipACT Brazil, a socio/technical-aware crowdsensing platform. While the current literature focuses on MCS from a purely technical point of view, this research demonstrated that a multidisciplinary approach that includes both human sciences and ICT is needed in order to better identify critical issues, highlights the untapped potential of MCS paradigm, and suggests research methodologies that could provide benefits for all the actors involved (researchers, public administrators, and citizens).

Users’ opinion on the embracement in a family health unit

2011 ◽  
Vol 5 (9) ◽  
pp. 2083
Author(s):  
Anne Jaquelyne Roque Barrêto ◽  
Vitória Suzanna Cordeiro Vasconcelos ◽  
Matheus Figueiredo Nogueira ◽  
Janaína Von Söhsten Trigueiro ◽  
Ana Cristina Oliveira e Silva ◽  
...  
Keyword(s):  
Health Program ◽  
Family Health ◽  
Descriptive Study ◽  
Qualitative Approach ◽  
Health Unit ◽  
Professional Qualification ◽  
Family Health Program ◽  
Trabajo En Equipo ◽  
The City

ABSTRACTObjectives: to know the user’s opinion on embracement in a family health unit (FHU) in the city of Joao Pessoa, Paraiba, Brazil; to describe, from the user’s view, the organization of the service after the embracement implantation; and to identify the frailties of embracement in the FHU. Method: this is an exploratory-descriptive study with a qualitative approach, developed in a FHU located in the Sanitary District III of Joao Pessoa, whose sample consisted of eight users. The data collection started on October 2009, after the approval by the Ethics Comitee of Facene/Famene, under the Protocol 161/2009; after obtaining the participants’ speeches through interviews, the material was analyzed having the Collective Subject Discourse technique as a basis. Results: the participants understand embracement as a means for guaranteeing access to the health services and problems resolution, with higher agility and quality of treatment; the qualified listening showed to be significant in the change perceived by users; and the professional qualification, the service organization, and strengthened teamwork showed to be the main frailties. Conclusion: the meaning of embracing needs to surpass the frontiers of the relation team/users, obliging the health professionals to develop a work process which catches a glimpse of a comprehensive and humanized care provided to users. Descriptors:  nursing; embracement; family health program; delivery of health care.RESUMOObjetivos: conhecer a opinião do usuário sobre o acolhimento em uma unidade de saúde da família (USF) na cidade de João Pessoa-PB; descrever, a partir da visão do usuário, a organização do serviço após a implantação do acolhimento; e identificar as fragilidades do acolhimento na USF. Método: trata-se de estudo exploratório-descritivo com abordagem qualitativa, desenvolvido em uma USF localizada no Distrito Sanitário III de João Pessoa, cuja amostra constituiu-se por oito usuários. A coleta de dados foi iniciada em outubro de 2009, após a aprovação pelo Comitê de Ética da Facene/Famene, sob Protocolo n. 161/2009; após obtenção dos discursos dos participantes por meio de entrevistas, o material foi analisado com base na técnica do Discurso do Sujeito Coletivo. Resultados: os participantes entendem o acolhimento como recurso para a garantia de acesso aos serviços de saúde e resolução de problemas, com maior agilidade e qualidade do atendimento; a escuta qualificada evidenciou-se significativa na transformação percebida pelos usuários; e a qualificação profissional, a organização do serviço e o trabalho em equipe fortalecido apresentaram-se como principais fragilidades. Conclusão: o sentido de acolher precisa ultrapassar as fronteiras da relação equipe/usuários, devendo os profissionais de saúde desenvolver um processo de trabalho que vislumbre um cuidado integral e humanizado aos usuários. Descritores: enfermagem; acolhimento; programa saúde da família; assistência à saúde.RESUMENObjetivos: conocer la opinión del usuario acerca del acogimiento en una unidad de salud de la familia (USF) en la ciudad de João Pessoa, Paraíba, Brasil; describir, desde la visión del usuario, la organización del sevicio después de la implantación del acogimiento; y identificar las fragilidades del acogimiento realizado en la USF. Método: esto es un estudio exploratorio-descriptivo con abordaje cualitativo, desarrollado en una USF en el Distrito Sanitario III de João Pessoa, cuya muestra fue constituida por ocho usuarios. La recogida de datos tuvo inicio en octubre de 2009, después de la aprobación por el Comité de Ética de la Facene/Famene, bajo el Protocolo 161/2009; después de la obtención de los discursos de los participantes por medio de entrevistas, el material fue analisado con base en la técnica del Discurso de lo Sujeto Colectivo. Resultados: los participantes entenden el acogimiento como recurso para garantizar el acceso a los servicios de salud y resolución de problemas, con mayor agilidad y calidad de atendimiento; la escucha cualificada se mostró significativa en la transformación percibida por los usuarios; y la cualificación profesional, la organización del servicio y el trabajo en equipo fortalecido se presentaron como las principales fragilidades. Conclusión: el sentido de acoger precisa superar las fronteras de la relación equipo/usuarios debiendo los profesionales de salud desarrollar un proceso de trabajo que mire un cuidado integral y humanizado a los usuarios, Descriptores: enfermería; acogimiento; programa de salud de la familia; prestación de atención de salud.

scholarly journals Research of municipal public policy in Sevastopol: index assessment, problems, recommendations

2021 ◽  
Vol 1 (10) ◽  
pp. 22-37
Author(s):  
Vladimir N. Yakimets ◽  
Keyword(s):  
Public Policy ◽  
The State ◽  
Point Of View ◽  
Sociological Study ◽  
Transfer Property ◽  
Index Approach ◽  
The Subject ◽  
Assessment Problems ◽  
The City

The article presents the results of a sociological study of municipal public policy conducted in the federal city of Sevastopol in 2020. Methodologically, the study was based on an index approach based on the participation of different groups of local experts and specialists in the process of evaluating the work of institutions and mechanisms, as well as the activities of public policy actors. According to the obtained index assessment of the state of public policy in the municipal districts of Sevastopol, we can talk about an almost consolidated type of public policy, when the estimated positions of two groups of respondents (representatives of municipal authorities, small and medium-sized businesses) are consolidated, and the indices of employees of municipal unitary enterprises and the NGO community differ slightly from them. From the point of view of the characteristics of the institutional status of local public policy, the highest scores in solidarity with all groups of respondents given the quality of the functioning of national harmony and tolerance of religions and faiths, of institutions, municipal elections and education. Institutions for the protection of private and municipal property, as well as the functioning of a website for collecting proposals from residents of the city, received solidly low ratings. And the worst rating is given to healthcare institutions. From the point of view of the subject cross-section of municipal public policy in the municipal districts of Sevastopol, there is a more pessimistic assessment of the activities of subjects and actors on the part of local authorities and employees of municipal unitary enterprises. Representatives of the NGO community and, to a lesser extent, business gave more optimistic assessments. The development of the subject potential of participants in public interaction in the city will require targeted program work to improve the skills of local self-government entities, to resolve the problems of redistribution of powers between the state bodies of Sevastopol and the authorities of municipalities and to provide the latter with financial resources, to transfer property to municipalities.

scholarly journals Jak badać murale z perspektywy socjologicznej? Przykład Łodzi

1970 ◽  
Vol 48 ◽  
Author(s):  
Piotr Mikołaj Statucki Piotr Mikołaj Statucki
Keyword(s):  
Public Space ◽  
Point Of View ◽  
City Government ◽  
Local Media ◽  
The City

The article explores the study of murals from the point of view of sociology and shows its application, taking the city of Lodz as an example. The proposed perspective is divided into three, partly overlapping sections: artistic, management and organizational areas. It is an attempt to present the methods used in the researches on murals and test them adopting the said division. The purpose of the text includes presenting how murals are perceived by different groups – viewers, art institutions, local media and city government. The research draws attention to the question of maintaining a balance between quantity and quality of art in public space.

scholarly journals THE SUDDEN SHIFT IN DISTANCE EDUCATION IN PALESTINIAN UNIVERSITIES: TECHNICAL SUPPORT AND PROFESSIONAL QUALIFICATION

2021 ◽  
Vol 03 (06) ◽  
pp. 429-438
Author(s):  
Yasmeen Nzam ABU MUKH ◽  
Safia TARTEER
Keyword(s):  
Distance Education ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Technical Support ◽  
Point Of View ◽  
Social Motives ◽  
Professional Qualification ◽  
Information And Communication ◽  
Palestinian Universities

This study aimed to identify the types of technical support provided by Palestinian universities to teachers in distance education in the light of the Covid-19 crisis. It examined the possibilities of developing technical support and qualifying teachers that can be provided by the information and communication technology center in there in order to improve the quality of distance education from the teachers' point of view. The researchers used the interview as a tool for the study, and the results obtained were analyzed using the grounded theory in qualitative research. The results showed that the support provided to them was the result of psychological, professional and social motives that affected the phenomenon, and the researchers recommended the need to train teachers on the use of distance education, and the demand for it and the use of applications in education, and the study also recommended that teachers improve their attitudes towards distance education‎.

scholarly journals CHEPECLETAS: UN COLECTIVO A FAVOR DE LA MOVILIDAD URBANA SOSTENIBLE

2021 ◽  
pp. 24-43
Author(s):  
Laura Parajeles-Jiménez ◽  
Cristian Silva-Jiménez
Keyword(s):  
Costa Rica ◽  
Reference Frames ◽  
Point Of View ◽  
Collective Actions ◽  
Public Intervention ◽  
Palabras Clave ◽  
Citizen Empowerment ◽  
The Subject ◽  
The City

En Costa Rica se encuentra el colectivo ChepeCletas que ha encauzado sus esfuerzos en mejorar la calidad del ambiente, a través del uso de bicicletas y las caminatas, así como la recuperación de espacios para la intervención pública, con el fn de convertir a la capital en un espacio para todas las personas. Por tanto, este artículo realizó un análisis dentro del colectivo, basado en los marcos de referencia de diagnóstico, pronóstico y motivo, dando como resultado mayor conciencia del impacto ambiental que genera el uso excesivo de vehículos privados, la construcción de un grupo que se siente como familia, incrementando el empoderamiento ciudadano para el cambio social, así como el interés por la ciudad y la necesidad de retomar los espacios que siempre fueron públicos; pero habían sido olvidados. Utilizar los marcos de referencia permite comprender, desde la visión de los integrantes, qué es, qué permite y qué se hace en dicho colectivo. Sumado a esto, se debe recalcar que este artículo aporta nuevos conocimientos respecto del tema, visualiza otra forma de hacer política desde abajo y crea  espacios que integran cada día a más personas. Palabras clave: Movilidad, acciones colectivas, ambiente, política. AbstractIn Costa Rica, where the ChepeCletas collective is  to be found, eforts have been channeled to improve the quality of the environment by  using bicycles and walking, as well as the recovery of spaces bound for public intervention to turn the capital into a space for all people. Therefore, this article conducts an analysis within the group based on the diagnostic, prognostic and motive reference frameworks which result in a greater awareness of the environmental impact than the excessive use of private vehicles generates. Additionally, the  onstruction of a group that feels like family increasing citizen empowerment for social change, as well as interest in the city and the need to retake spaces that were always public but had been forgotten. The use of reference frames allows us to understand, from the point of view of the members, it’s nature, what allows it to be and what is done in said group. In addition to this, it should be emphasized that this article provides new knowledge on the subject, visualizes another way of doing politics from below and creates spaces that integrate more people every day. Keywords: Mobility, collective actions, environment, politics

scholarly journals The impact of poor quality municipal services on small enterprises

2016 ◽  
Vol 13 (3) ◽  
pp. 274-279 ◽  
Author(s):  
Zeleke Worku
Keyword(s):  
Small Businesses ◽  
Poor Quality ◽  
Hazard Ratio ◽  
Quality Of Services ◽  
Municipal Services ◽  
Business Enterprises ◽  
The Impact ◽  
The City ◽  
Viable Business

A survey was conducted (2012 to 2014) in the City of Tshwane in order to assess and evaluate determinants of adequate municipal services that are routinely provided to operators of start-up business enterprises. Data used in the report come from 1.058 small businesses. The aim of research is to assess and evaluate the relationship between the quality of services and sustained viability in small business enterprises. The study was conducted against the background of a high failure rate among newly established small businesses in the City of Tshwane. The study showed that there was a significant association between positive perception of business operators on the quality of municipal services provided to them and viability of businesses. The percentage of viable business enterprises that were satisfied with the quality of services provided to them was 87%. The percentage of non-viable business enterprises that were satisfied with the quality of services provided to them was only 13%. Profitability in business enterprises was significantly affected by lack of capacity for fulfilling the business and entrepreneurial needs of newly established businesses [hazard ratio = 3.58; P = 0.000; 95% C. I. = (1.45, 5.46)], inappropriate policy [hazard ratio = 3.19; P = 0.000; 95% C. I. = (1.39, 5.28)], and lack of tailor made training programs directed at newly established small businesses [hazard ratio = 2.89; P = 0.000; 95% C. I. = (1.24, 4.77)]. In-depth interviews conducted with business operators led to similar findings. Keywords: city of Tshwane, small businesses, municipal services, perception, hazard ratio. JEL Classification: L26, H7, L8

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