The quality of smart mobility: a systematic review

2020 ◽  
Vol 109 ◽  
pp. 117-127
Author(s):  
Simon NAGY ◽  
Csaba CSISZÁR
Keyword(s):  
Systematic Review ◽  
Performance Indicators ◽  
Smart Cities ◽  
Key Performance Indicators ◽  
Monitoring Method ◽  
Smart Mobility

Smart cities and smart mobility are often analysed by systematic, sustainability-related, informatical, etc., issues. However, the quality elements of smart mobility services have not yet been reviewed. In this paper, we reviewed smart cities and smart mobility as well as the quality elements of smart mobility services. Based on the reviewed literature, we illustrated the requirements against smart mobility and uncovered the need for optimisation. We also interpret a monitoring method based on SERVQUAL. This method can be a base of establishing key performance indicators as well as benchmarking between cities.

Computable metrics of personal performance in software development teams

2019 ◽  
Author(s):  
Andriy Lishchytovych ◽  
Volodymyr Pavlenko
Keyword(s):  
Life Cycle ◽  
Software Development ◽  
Product Quality ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Project Manager ◽  
Development Life Cycle ◽  
Software Product ◽  
Software Development Life Cycle

The present article describes setup, configuration and usage of the key performance indicators (KPIs) of members of project teams involved into the software development life cycle. Key performance indicators are described for the full software development life cycle and imply the deep integration with both task tracking systems and project code management systems, as well as a software product quality testing system. To illustrate, we used the extremely popular products - Atlassian Jira (tracking development tasks and bugs tracking system) and git (code management system). The calculation of key performance indicators is given for a team of three developers, two testing engineers responsible for product quality, one designer, one system administrator, one product manager (responsible for setting business requirements) and one project manager. For the key members of the team, it is suggested to use one integral key performance indicator per the role / team member, which reflects the quality of the fulfillment of the corresponding role of the tasks. The model of performance indicators is inverse positive - the initial value of each of the indicators is zero and increases in the case of certain deviations from the standard performance of official duties inherent in a particular role. The calculation of the proposed key performance indicators can be fully automated (in particular, using Atlassian Jira and Atlassian Bitbucket (git) or any other systems, like Redmine, GitLab or TestLink), which eliminates the human factor and, after the automation, does not require any additional effort to calculate. Using such a tool as the key performance indicators allows project managers to completely eliminate bias, reduce the emotional component and provide objective data for the project manager. The described key performance indicators can be used to reduce the time required to resolve conflicts in the team, increase productivity and improve the quality of the software product.

Measurements of workplace productivity in the office context: A systematic review and current industry insights

2021 ◽  
Author(s):  
B. Bortoluzzi ◽  
D. Carey ◽  
J.J. McArthur ◽  
C. Menassa
Keyword(s):  
Systematic Review ◽  
Performance Indicators ◽  
Knowledge Worker ◽  
Key Performance Indicators ◽  
Expert Interviews ◽  
Structured Interviews ◽  
Productivity Measurement ◽  
The Past ◽  
Workplace Productivity ◽  
Comprehensive Survey

Purpose – The aim of this paper is to present a comprehensive survey of workplace productivity key performance indicators used in the office context. Academic literature from the past ten years is systematically reviewed and contextualized through a series of expert interviews. Design/methodology/approach – The authors present a systematic review of literature to identify Key Performance Indicators (KPIs) and methods of workplace productivity measurement, complemented by insights semi-structured interviews to inform a framework for a benchmarking tool. 513 papers published since 2007 were considered, of which 98 full-length papers were reviewed, and 20 were found to provide significant insight and are summarized herein. Findings – Currently, no consensus exists on a single KPI suitable for measuring workplace productivity in an office environment, though qualitative questionnaires are more widely adopted than quantitative tools. The diversity of KPIs used in published studies indicates that a multidimensional approach would be most appropriate for knowledge-worker productivity measurement. Expert interviews further highlighted a shift from infrequent, detailed evaluation to frequent, simplified reporting across human resource functions and this context is important for future tool development. Originality/value – This paper provides a summary of significant work on workplace productivity measurement and KPI development over the past ten years. This follows up on the comprehensive review by B. Haynes (2007a), providing an updated perspective on research in this field with additional insights from expert interviews.

scholarly journals Designing key performance indicators for higher education programs in engineering and technology

2017 ◽  
Vol 1 (Q3) ◽  
pp. 44-50
Author(s):  
Lam Ngoc Quynh Le ◽  
Dung The Vu ◽  
Hien Ngoc Do ◽  
Thoai Tuong Lam ◽  
Trang Thi Thuy Vuu ◽  
...  
Keyword(s):  
Higher Education ◽  
Performance Indicators ◽  
Action Plan ◽  
Key Performance Indicators ◽  
Global Integration ◽  
Education Programs ◽  
Quality Of Higher Education ◽  
Statistical Measures ◽  
Engineering And Technology

Higher education plays a crucial role in the economic and social development. In order to fulfill its role, mission, and vision, as well as enhance competitive advantages in the global integration context, universities have to put quality as the top priority. Recently, many universities nationwide have been developing quality assurance system, conducting self assessment, and pursuing accreditation in both program and institutional levels. This process aims at developing suitable action plan for quality improvement based on determined strengths and weaknesses. However, this process requires a huge effort to collect and analyze data. In order to enhance the effectiveness and efficiency, the key performance indicators (KPIs) are proposed to evaluate the quality of higher education programs in many aspects. Those KPIs can be considered as a set of statistical measures of how higher education programs are performing. This paper, therefore, provides some general definitions and proposes some KPIs in order to measure the quality of higher education programs in engineering and technology. However, findings of this study can be used as references for other programs.

Methodicial Bases or HR-Strategy Formation: From Strategic Alternatives to Key Performance Indicators

2017 ◽  
Vol 22 ◽  
pp. 112-120
Author(s):  
Svitlana Dovbnya ◽  
Oleksandra Pysmenna
Keyword(s):  
Social Responsibility ◽  
Corporate Culture ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Strategy Formation ◽  
Operational Strategies ◽  
Personnel Expenses ◽  
Strategic Goals ◽  
Hr Strategy

The purpose of this work was to systematize basic stages of strategic HR management. The main difference between traditional strategic management and personnel one is in strategic alternatives forming. According to development of human capital concept and escalating сorporate social responsibility three components of HR strategy were suggested: “quality of personnel-expenses”, “employees' interaction, vector of corporate culture and social responsibility”, “personnel development”. The combination of these types allows to form valid strategic alternatives of HR strategy. The condition for the effective implementation of the strategy is its decomposition to the level of key performance indicators. Purpose KPIs is the ability to assess the implementation of operational strategies and achieve strategic goals.

scholarly journals Key Performance Indicators (KPIs) as a Tool to Improve Product Quality

2020 ◽  
Vol 3 (1) ◽  
pp. 347-354
Author(s):  
Katarzyna Midor ◽  
Erika Sujová ◽  
Helena Cierna ◽  
Danuta Zarebinska ◽  
Wojciech Kaniak
Keyword(s):  
Performance Indicators ◽  
Key Performance Indicators ◽  
Improve Product Quality ◽  
Process Measures ◽  
Organizational Unit ◽  
Manufactured Products ◽  
Management Method ◽  
A Company ◽  
Financial Process

AbstractThe literature includes a wide selection and distribution of performance indicators to be used in different areas of the company. The paper highlights the Key Performance Indicators (KPIs) as those that are the most universal and allow the control of intended targets in different areas of the enterprise. KPIs are financial and non-financial process measures used to assess the degree of achievement with regard to strategic and operational objectives in a company. They are also used to measure the effectiveness of all activities undertaken in an organizational unit. The paper presents the possibility of using KPIs to improve the quality of manufactured products, by analyzing the trend of selected indicators. This analysis gave an impulse to undertake improvement actions in the company consisting in the use of quality management method – in this case 5 WHY leading to the initiation of preventive and corrective actions in the occurrence of defective products.

scholarly journals Would Be Smart Balinese Cities (Indonesia): An Exploratory Case Study

2020 ◽  
Author(s):  
Somayya Madakam
Keyword(s):  
Smart Cities ◽  
Conversion Process ◽  
Smart Environment ◽  
Exploratory Case Study ◽  
The World ◽  
Smart Mobility ◽  
Smart Living ◽  
Smart Governance

The word “Smart Cities” is the new buzzword in every corner of the world. Many countries across the continents are trying to plant new smart cities or in the conversion process of existing cities. Bali (Indonesia) also seems to be in a conversion process of its Brown Field Cities. This research manuscript attempts to explore the Bali (Island) as a Smart Island regarding Smart Environment, Smart Economy, Smart Governance, Smart Mobility, Smart Living and Smart People dimensional perspective. This research manuscript has adopted a triangulation method for thematic narration since the study is qualitative and case study. The study explored that still Bali/Balinese cities is/are still baby stepping of smart cities plantations. There needs to be lot of work has to be done to become Smart Bali Island. The findings will help the Bali government to understand how far they could become full-fledged Smart Island by providing the Quality of Life to citizens and economic development of Bali

Smart cities and quality of life: a quantitative analysis of citizens' support for smart city development

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zhaoyu Chen ◽  
Irene Cheng Chu Chan
Keyword(s):  
Quality Of Life ◽  
Smart City ◽  
Smart Cities ◽  
City Development ◽  
Target Groups ◽  
Content Type ◽  
Smart Mobility ◽  
And Cluster Analysis ◽  
Citizens Attitudes

PurposeThis study examined a tourism destination, Macao, a fast-progressing smart city under development, vis-à-vis a set of smart city quality of life (SCQOL) domains and verified their effects on citizens' attitudes, perceptions and support for citizen-centric smart city development (SCD).Design/methodology/approachThis study adopted a quantitative approach. In particular, a questionnaire survey was used to collect data from Macao citizens. Factor analysis was used to identify SCQOL domains, while multiple linear regression and cluster analysis were used to achieve the research objectives.FindingsThis study identified five SCQOL domains: smart environment, smart people, smart livelihood, smart economy and economic policy, and smart mobility. Each of the domains had a different influence on citizens' attitudes and support for SCD. Three citizen segments (passive, neutral and enthusiastic supporters) were identified.Practical implicationsThe five SCQOL domains, their effects on citizens' support for SCD and the three citizen segments identified can help implement the appropriate measures to enhance the target groups' SCD. The findings are also of practical value in evaluating the citizen-centric approaches on smart progress in other contexts.Originality/valueThe concept of smart technology has been widely applied to all aspects of city development. The main goal of SCD is to enhance citizens' quality of life. However, most studies have only explored smart cities and quality of life in isolation. Grounded on citizen centrality, this study contributes to the literature on SCD by proposing a new concept of SCQOL, identifying the domains constituting SCQOL and their influence on citizens' support for SCD.

scholarly journals Smart Mobility: The Main Drivers for Increasing the Intelligence of Urban Mobility

2020 ◽  
Vol 12 (24) ◽  
pp. 10675
Author(s):  
Paulo Antonio Maldonado Silveira Alonso Munhoz ◽  
Fabricio da Costa Dias ◽  
Christine Kowal Chinelli ◽  
André Luis Azevedo Guedes ◽  
João Alberto Neves dos Santos ◽  
...  
Keyword(s):  
Systematic Review ◽  
Systematic Reviews ◽  
Smart Cities ◽  
Meta Analysis ◽  
Urban Mobility ◽  
Review Of The Literature ◽  
Key Factor ◽  
Smart Mobility ◽  
A Priority ◽  
Technical Solutions

Urban mobility plays a key role in the ecosystems of complex smart cities. It is considered a key factor in enabling cities to become more intelligent, which highlights the importance of identifying the drivers that improve the intelligence of cities. In this study, we investigate the main drivers with the potential to increase urban mobility intelligence and assign them a priority. Following on from a systematic review of the literature, we conducted broad and detailed bibliographic research based on the recommendations of the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). We also surveyed 181 professionals working in the field concerned to confirm the importance of different drivers and assign them a level of priority. The results show that 27 drivers identified in the literature were considered important, of which seven, related to city governance and technical solutions, were considered the most important to increase urban mobility intelligence.

scholarly journals Transforming Building Criteria to Evidence Index

2021 ◽  
Vol 11 (13) ◽  
pp. 5894
Author(s):  
Géza Fischl ◽  
Peter Johansson
Keyword(s):  
Construction Industry ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Social Needs ◽  
Scientific Databases ◽  
Building Process ◽  
Construction Products ◽  
Construction Product

There is increasing pressure from developers toward architects and engineers to deliver scientifically sound proposals for often complex and cost-intensive construction products. An increase in digitalization within the construction industry and the availability of intelligently built assets and overall sustainability make it possible to customize a construction product. This servitization of construction products is assumed to perform much preferably in satisfying stakeholders’ physical, psychological, and social needs. The degree to which these products are performing can be evaluated through an evidence index. This article aims to introduce a conceptual model of an evidence index and test it in the programming stage of a case study. The investigation follows the evidence-based design approach and renders evidence through key performance indicators in the programming stage of the building process. For testing the concept, a case study investigation was performed by simulating a novice research assistant, and the amount of evidence was collected and appraised for evidence index. The case study showed that key performance indicators of a servitized project could be evaluated on a four-point scale. The quality of the evidence index generation depended on the level of expertise the evaluator has in research and the skilful use of scientific databases.

scholarly journals Key Performance Indicators Related to the Quality of Life in Patients with Celiac Disease: A Descriptive-Analytical Study

2020 ◽  
Vol 9 (1) ◽  
Author(s):  
Farnaz Jahhantigh ◽  
Fateme Behmaneshpour ◽  
Fatemaeh Gharebaghi
Keyword(s):  
Quality Of Life ◽  
Vitamin D ◽  
Celiac Disease ◽  
Family History ◽  
Significant Relationship ◽  
Performance Indicators ◽  
Analytical Study ◽  
Key Performance Indicators ◽  
History Of

Background: Celiac disease (CD) is a chronic, systemic immune disorder that can affect one’s quality of life. Objectives: The aim of this study was to explore the key performance indicators (KPIs) related to the quality of life of patients with CD admitted to the Celiac Association of Bouali Hospital in Zahedan. Methods: This descriptive-analytical study was performed on 60 patients with CD who referred to the Celiac Association of Bouali Hospital in Zahedan in 2018. Data collection tools included a demographic questionnaire (age, gender, marital status, duration of illness, education, ethnicity, economic status, occupation, breastfeeding history, family history of CD, as well as vitamin D and iron supplementation) and the Quality of Life Questionnaire for patients with CD. Data were analyzed in SPSS 21 using descriptive statistics. All values less than 0.05 were considered statistically significant. Results: Sixty participants completed the study, 66.7% of whom were female, 76.7% were married, and 85.3% reported a family history of CD. The total score of patients’ quality of life was 81.66 ± 18.33, and the lowest score of quality of life was associated with patients’ concerns (51.81 ± 3.85). The findings also showed that, among various KPIs, vitamin D had a particularly significant relationship with patients’ quality of life. Conclusions: There was a significant relationship between the quality of life and vitamin D supplementation in the participants. Besides, considering the effect of physical health on improving the quality of life and the chronic nature of CD, it is necessary to enhance the quality of life of these individuals by raising their awareness about micronutrient intakes while respecting their dietary restrictions.

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