scholarly journals INFORMATION TECHNOLOGY GOVERNANCE PERFORMANCE MEASUREMENT AT NATIONAL LIBRARY USING COBIT FRAMEWORK 5

2019 ◽  
Vol 3 (1) ◽  
pp. 53-63
Author(s):  
Ari Kurnia Setiawan ◽  
Johanes Fernandes Andry

National Library of Indonesia (Perpusnas) is a public library located in Jakarta. In its operations Perpusnas already implemented Information Technology (IT) to support its activities, in IT implementation good IT Governance is needed to ensure that the IT is working consistently with business and produce the expected output. IT Governance is structure, process and mechanism that also includes objective making of the organization while considering the organization’s capability. With the good IT Governance Perpusnas can allocate its resource more efficiently and measure the running performance. This research will use COBIT 5 as the framework, the reason why COBIT 5 is chosen because COBIT 5 provides comprehensive framework that could help Perpusnas in achieving its IT Governance and IT management objectives. COBIT 5 enables IT to be organized and managed in the whole organization, it also could provide balance between the realization of benefits and risk optimization. Observation and interview is done in order of data collection in this research, the data then is analyzed and measured with the capability level in COBIT 5. Based on the analysis conducted the result obtained is. The average capability level of EDM01 is 1, on EDM02 is 3, on EDM03 is 2, on EDM04 is 3 and on EDM05 is 3. This research also provides recommendations that can be used as reference for Perpusnas to increase the performance of its IT Governance

2020 ◽  
Vol 202 ◽  
pp. 15001
Author(s):  
Ana Irhandayaningsih

This study aims to measure the management of IT utilization in the Diponegoro University Library using the COBIT framework. From the results of these measurements it is expected to identify the conditions of IT governance at present, the gap with ideal conditions, and improvements to increase the use of IT in line with organizational goals. In this study, IT governance will be assessed in the Evaluate-Direct-Monitor (EDM) aspects of five domains, namely EDM01: Ensure Governance Framework Settings and Maintenance, EDM02: Ensure Benefits Delivery, EDM03: Ensure Risk Optimization, EDM04: Ensure Resource Optimization, and EDM05 Ensure Stakeholders Transparency. The research design used in this study is sequential exploratory, which is collecting and analyzing qualitative data then collecting and analyzing quantitative data. The research location is in the Diponegoro University Library. Data collection techniques in this study were conducted through a survey using interviews with the leaders and managers of the Diponegoro University Library, and observations of conditions at the Diponegoro University Library. Based on score calculation and mapping based on the COBIT framework, the Diponegoro University Library Manager has implemented IT governance. Deficiencies identified are in the EDM01 domain Ensure Governance Setting and Maintenance and EDM03 Ensure Risk Optimization which have not reached the maximum level. capability level is still below expectations. Whereas in other domains, EDM02 Ensure Benefits Delivery, EDM04 Ensure Resource Optimization, and EDM05 Stakeholder Transparency are at the highest level.


2019 ◽  
Vol 15 (1) ◽  
pp. 10-17
Author(s):  
Johanes Fernandes Andry ◽  
Ari Kurnia Setiawan

National Library of Indonesia (NLI) is a public library located in Jakarta that was established in 1980 by the decree of Ministry of Education and Culture. This day NLI has already applied digitalization of its contents and its management with IT, IT has been an important aspect in an organization. The objective of IT implementation is to increase effectivity and performance in organization. In order to get maximum results good IT Governance is needed in order to align IT with business, the better IT Governance the greater outcome that the organization will get. The objective of this research is get an overview about the level of IT Governance on going, the analysis tool will be used is COBIT 5 focusing on DSS domain. The average score of DSS01, DSS02 and DSS 03 is in 1.2 to 1.6 and for the DSS04, DSS05 and DSS06 domain the average score is between 2.1 and 2.4


2021 ◽  
Vol 3 (1) ◽  
pp. 72-82
Author(s):  
Dwi Puspitasari ◽  
Hanna Prillysca Chernovita

Bina Darma foundation is a non-profit organization established by SWCU and GMKI. The main activities of the Bina Darma foundation are a leadership training program, journal publishing, and guesthouse rental. Problems that occur in the foundation include the management of human resources related to IT is not appropriate. To solve the problem, there needs to be control and evaluation to see how the condition of IT governance in Bina Darma Foundation uses the framework COBIT 5 domain DSS (Delivery, Service, and Support). The result of this research is capability level is currently at level 1 (Performed process), while the capability level is expected to be at level 2 (Managed process). Therefore, recommendations are given so that the IT governance in Bina Darma Foundation can work optimally to support the achievement of the organization's business objectives efficiently.


Author(s):  
Mayang Anglingsari Putri ◽  
Ismiarta Aknuranda ◽  
Wayan Firdaus Mahmudy

Information technology  governance is used to guide and control an organization in achieving the goals that had been planned in advance. PT DEF is a company which utilises information technology to support its business processes. Nevertheless,  it indeed  requires an IT governance that can be beneficial as a reference for IT activities in order to run properly. This research intends to conduct an audit of information technology governance based on the COBIT 5 framework domain, which is  DSS (Deliver, Service, and Support) domain in the process of DSS03 (Manage Problems). According to the research results, the values that have been obtained from the process of DSS03 capability level was 64.66%, that is regarded as Partially Achieved. Capability level will be used as a reference in seeking gap contained in the domain of DSS03 process. Furthermore, these would be able to make recommendations aimed at increasing the value of the expected maturity. This research contributes to the evaluation results and recommendations to improve the capability level on the DSS03 domain, hence  PT DEF can upgrade its IT governance by using DSS03 process.


2019 ◽  
Vol 1 (1) ◽  
pp. 25
Author(s):  
Rito Cipta Sagitta Haryono

Information technology governance (IT Governance) in companies has an important role in maximizing information technology that has been implemented at the University. However, IT governance can have several problems due to IT being only a concern of the technical team because it does not get the attention of top management. Without good IT governance various problems will arise. The EDM domain (Evaluate, Direct, Monitor) is one of the COBIT 5 tools, which is to measure the level of capability of the governance process. This study aims to analyze and assess the IT governance process using COBIT 5 tools on the EDM domain (evaluate, direct, monitor) with the Self Assessment method with a case study of the Peradaban University. The results of the assessment using the capability level COBIT 5 approach indicate that PUKSI of Peradaban University has a capability level at Level 1 for the EDM01 process because process performance is not planned and not monitored, nor are the resources and information needed to carry out processes not identified, provided, allocated, and used. So that IT governance is not maximally used.


Author(s):  
Gigih Mathori Basil ◽  
Nadiyasari Agitha ◽  
Moh. Ali Albar

Information technology governance is an integrated part of the organization's management that governs leadership, the organization's organizational structure of the processes that govern information technology is used optimally. Human resources are currently not managed properly, which has not met the needs of IT human resources in Central Lombok. To solve this problem, the writer implements IT Governance using the COBIT 5 framework in the Lombok State Polytechnic. This study will provide recommendations for the improvement of IT problems in the Poltekpar Negeri Lombok and can be used as a reference, especially in managing IT human resources and can improve the performance of the Poltekpar Lombok using IT processes EDM02 and APO08. The results of this analysis are the level of ability of IT Governance that reflects the conditions of IT governance in the Poltekpar Negeri Lombok. With improvements to the capability level provided by the COBIT 5 framework, from levels 1 to 5 at the EDM02 capability level, IT processes are at level 3.


2010 ◽  
Vol 38 (1) ◽  
pp. 31-36 ◽  
Author(s):  
Elisa Maria Gaudêncio Soares

PurposeThe purpose of the paper is to describe the development of the Portuguese document supply system with particular emphasis on the role of the National Library but also in its academic and public library sectors.Design/methodology/approachThe paper is descriptive in nature.FindingsPortugal emerged from a long period of monarchy and dictatorship, profited from being a EU member, and libraries are now exploiting the advantages of information technology particularly for the benefit of remote users.Originality/valueThis is probably the first overview of historical and recent developments in document supply in Portugal.


2015 ◽  
Vol 11 (4) ◽  
pp. 89-101 ◽  
Author(s):  
Khalifa Al-Farsi ◽  
Ramzi EL Haddadeh

Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.


2013 ◽  
Vol 5 (1) ◽  
pp. 52
Author(s):  
Sisilia Thya Safitri

Information Technology Governance (IT Governance) merupakan faktor penting bagi organisasi atau perusahaan dalam memanfaatkan teknologi informasi. Adanya IT Governance akan memberikan jaminan bahwa pemanfaatan teknologi informasi dapat sejalan dengan tujuan organisasi. PT. Pertamina (Persero) sebagai perusahaan minyak berskala nasional yang telah berkomitmen untuk memberikan kontribusi yang terbaik bagi perekonomian Indonesia telah melakukan transformasi perusahaan menjadi dua tema besar, yaitu fundamental dan bisnis. Untuk mendukung komitmen tersebut, maka diperlukan peran IT yang besar. Pada Code of Corporate Governance PT.Pertamina, dicantumkan mengenai pentingnya penerapan IT Governance dalam mendukung proses bisnis yang dilakukan PT. Pertamina.


2016 ◽  
Vol 12 (2) ◽  
pp. 57 ◽  
Author(s):  
Johanes Fernandes Andry

Established in 2001, XYZ Cargo is a Freight Forwarder Service Company specialized in the logistic transportation located in Jakarta. XYZ Cargo has broad experiences in both ocean freight and air freight service and has more than sixty agents of partnership around the world. XYZ Cargo has implemented Information Technology (IT) that covers all key aspects of business processes of the enterprise. It has an impact on the strategic and competitive advantages of its success. Many organizations have started implementing IT governance in order to achieve the collaboration between business and IT. The purpose of this research is to get an overview of performance measurement of the currently-running IT Governance with several aspects to consider such as effectiveness, efficiency, functional unit of information technology within an organization, data integrity, safeguarding assets, reliability, confidentiality, availability, and security. The analytical tool used in this research is the COBIT 5 standard procedure by ISACA. The result of IT Governance based on COBIT 5 in domain EDM, shows average values at the level of 2.0 until 2.7 (managed process) for EDM01, EDM02, EDM03 and 1.3 until 1.7 (performed process) for EDM04, EDM05.


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