scholarly journals The impact of organizational culture on job performance: a study of Saudi Arabian public sector work culture

2018 ◽  
Vol 16 (3) ◽  
pp. 207-218 ◽  
Author(s):  
Ghazi Ben Saad ◽  
Muzaffar Abbas
Keyword(s):  
Organizational Culture ◽  
Job Performance ◽  
Customer Orientation ◽  
Work Culture ◽  
Competitive Advantages ◽  
Managing Change ◽  
The One ◽  
The Impact ◽  
Cultural Strength

This research aims to assess direct and indirect influences of organizational culture on job performance, as well as to evaluate the impact of each sub-element of organizational culture on such performance. It is argued that employees performance derives, on the one hand, from a long-term perspective related to changes that organizations manage and implement during their process of growth. A second dimension of organizational culture can be given through organizational values, routines and distinctive aspects of culture that allow organizations to create solid competitive advantages. Since most studies in this field were held in Western work cultures, this paper will be devoted to the analysis of this relationship within an Arabic cultural environment and more specifically within a Saudi context. A quantitative study tool, based on a comprehensive research questionnaire, was used and the sample was selected from various government departments being operative in Alkharj. The findings indicate a positive relationship between organizational culture and job performance. Likewise, four organizational culture sub-elements, namely Managing Change, Achieving Goals, Coordinating Teamwork and Cultural Strength, were found affecting positively on job performance, but with varying and distinct intensity. Only Customer Orientation was found negatively associated with job performance.

scholarly journals Organizational Culture and Employees’ Performance: A Case Study of Independent General Directorate of Kochies (Nomads) in Afghanistan

2020 ◽  
Vol 2 (1) ◽  
pp. 36-46
Author(s):  
Mirwais Ahmadzai
Keyword(s):  
Organizational Culture ◽  
Job Performance ◽  
Employee Performance ◽  
Pearson Correlation ◽  
Developed Countries ◽  
Managing Change ◽  
The Developed Countries ◽  
The Impact ◽  
Cultural Strength

The aim of the study is to examine the positive relationshipbetween organizational culture and employees’ performance. The studyfurther assessed the impact of five facets of organizational culture onemployees’ job performance. The study used an adapted questionnaire forthe purpose of data collection. All the staff of the Independent GeneralDirectorate of Kochies (IGDK) at the central office was taken as thesample. The result of the Pearson correlation revealed a positiverelationship between organizational culture and employees’ jobperformance. The result of regression analysis revealed that the four facetsof organizational culture namely managing change, achieving goals,coordinating teamwork and cultural strength positively and significantlycontributed towards employees’ performance whereas the fifth facetclients’ orientation does not contribute towards employee performance. Asa majority of the available literature on the topic in hand was carried outin the developed countries, therefore, this research tried to assess it in thecontext of developing countries like Afghanistan.

scholarly journals CUSTOMER SATISFACTION AS A KEY FACTOR IN BUILDING AND MAINTAINING COMPETITIVE ADVANTAGES OF COMPANIES

2012 ◽  
Vol 3 (1) ◽  
pp. 91-105
Author(s):  
Zijada Rahimić ◽  
Kenan Uštović
Keyword(s):  
Customer Satisfaction ◽  
Customer Orientation ◽  
Competitive Advantages ◽  
Sales Team ◽  
Key Factor ◽  
Competitor Orientation ◽  
Interview Survey ◽  
The One ◽  
Domestic Companies

For building and preservation of long-term competitive advantages, it is not enough that companies are just better and faster than their competitors. Competitor orientation strategy, without aim for customers’ satisfaction may lead company to "Cul-de-sac". This situation is an indicator that management decisions depend exclusively on the moves of competitors. In doing so, companies forget the real reason for their existence, customers satisfaction. Knowledge about customer needs and desires, identified in process of building sales network focused on the customer, can help top management of the company to apply it through value creation building. The main goal of this research is to explore companies’ awareness level about the customer satisfaction as a key element in process of building competitive advantages based on sales policy differentiation. Research was conducted through individual interview survey based of pre-prepared questionnaire and includes companies engaged in B2B sales, not sales to end customers. Research results should demonstrate a difference in perception of customer satisfaction in international companies in Bosnia and Herzegovina, on the one, and domestic companies, on the other hand. Analyzing the results of research we make a conclusion about possibilities that companies build a Customer-Orientation Sales (COS) Model. Key words: sales network, sales team, Customer-Oriented Sales (COS) Model, customer satisfaction, competitiveness, differentiation, B2B sales.

Preaching and Sermons

2017 ◽  
Author(s):  
Robert H. Ellison
Keyword(s):  
Eighteenth Century ◽  
North Atlantic ◽  
Religious Revival ◽  
Early Nineteenth Century ◽  
Denominational Identity ◽  
The North ◽  
The North Atlantic ◽  
The One ◽  
The Impact

Prompted by the convulsions of the late eighteenth century and inspired by the expansion of evangelicalism across the North Atlantic world, Protestant Dissenters from the 1790s eagerly subscribed to a millennial vision of a world transformed through missionary activism and religious revival. Voluntary societies proliferated in the early nineteenth century to spread the gospel and transform society at home and overseas. In doing so, they engaged many thousands of converts who felt the call to share their experience of personal conversion with others. Though social respectability and business methods became a notable feature of Victorian Nonconformity, the religious populism of the earlier period did not disappear and religious revival remained a key component of Dissenting experience. The impact of this revitalization was mixed. On the one hand, growth was not sustained in the long term and, to some extent, involvement in interdenominational activity undermined denominational identity; on the other hand, Nonconformists gained a social and political prominence they had not enjoyed since the middle of the seventeenth century and their efforts laid the basis for the twentieth-century explosion of evangelicalism in Africa, Asia, and South America.

The Protection of Turkish Citizens Against Expulsion—This Far and No Further? The Impact of the Ziebell Case

2013 ◽  
Vol 14 (1) ◽  
pp. 239-267
Author(s):  
Kathrin Hamenstädt
Keyword(s):  
Case Law ◽  
Fundamental Rights ◽  
Association Agreement ◽  
Advantages And Disadvantages ◽  
Court Of Justice ◽  
Council Decision ◽  
European Court ◽  
The One ◽  
The Impact

This Article focuses on the Ziebell judgment, in which the European Court of Justice rejected the analogous application of the protection against expulsion for Union citizens to Turkish citizens covered by the Association Agreement. The judgment is placed in the context of the opinion of the Advocate General, the pre-Ziebell judgments of the Court, and judgments of German courts regarding the expulsion of Turkish citizens. On the one hand, against the background of previous case-law of the Court, the judgment might be seen as a setback. On the other hand, the Court's reference to the Long-Term Residents Directive also provides for new interpretative possibilities. Next to the applicability of the directive and the advantages and disadvantages for Turkish nationals triggered by this shift, the interpretative possibilities are discussed in light of fundamental rights and the stand-still obligation anchored in Association Council Decision 1/80.

scholarly journals The impact of adopting the euro on the Croatian economy

Notitia ◽  
2019 ◽  
Vol 5 (1) ◽  
pp. 73-89
Author(s):  
Zlatko Čehulić ◽  
Rajka Hrbić
Keyword(s):  
Positive Influence ◽  
European Countries ◽  
Economic Indicators ◽  
The Past ◽  
The Future ◽  
Term Basis ◽  
The One ◽  
The Impact

In this paper the impact of adopting the euro in Croatia is analysed using experiences of other countries which have passed through this process in the last decade and which are comparable with Croatia in many aspects. The process of adopting a currency different from the one that has been used for more than twenty years presents a very important economic question for each country. In this period preceding to adopting the euro, there is an opportunity to analyse this process in the countries which went through it in the past. The result of this paper shows the impacts of adopting the euro in the European countries. The selected countries, which are adequate for analysing the effects of adopting the euro, are: Portugal, Ireland, Greece, Spain, Slovenia, Slovakia, Estonia, Lithuania and Latvia. These countries have been selected for different reasons. The majority of these countries have some similarities with Croatia, which are shown in this paper via relevant economic indicators. These results are significant for Croatia and show a positive influence on the Croatian market on a long-term basis. This paper is relevant and has a practical basis both for Croatia and other countries which will go through this process in the future.

The procurement dilemma: short-term savings or long-term shareholder value?

2016 ◽  
Vol 37 (6) ◽  
pp. 10-17 ◽  
Author(s):  
Michel Philippart
Keyword(s):  
Corporate Strategy ◽  
Reference Group ◽  
Shareholder Value ◽  
Potential Contribution ◽  
Competitive Advantages ◽  
Short Term ◽  
Content Type ◽  
Functional Perspective ◽  
The Impact

Purpose Research has shown the potential contribution of properly managed suppliers to the competitive position of firms. Major strategy schools of thought such as the industry view and the resource-based view have evolved in their perspective about supplier’s contributions, replacing a transactional perspective of supplier management with a more comprehensive view of their role in corporate strategy. This study aims to understand if procurement professionals have evolved in the same direction. Design/methodology/approach During a corporate wide assessment for a large consumer product corporation, the author had the opportunity to incorporate a four-statement question aimed at identifying the perception of value creation by different levels of procurement staff. The answers were compared with responses of a reference group that comprised business school students who had never been exposed to professional procurement as a function or skill. Findings The results show that buyers, even at senior levels, more clearly identify value as the result of price negotiation, a functional perspective, than as the construction of sustainable competitive advantages, the shareholder perspective. They do not discriminate sufficiently between short-term transactional value transfer and long-term shareholder value capture. Research limitations/implications The study was conducted on a sample of 500 people from four continents but limited to a single corporate environment. This study focused on innovation as a source of value and competitive advantages. Originality/value The paper shows to corporate deciders the impact of overly cost-focused procurement departments. This study reinforces their need to better balance the objectives assigned to their procurement team. This study outlines the steps necessary to align the cultural competitiveness of procurement to the objectives of the firm, with an extended enterprise scope.

scholarly journals Intellectual Capital Change Management in the Construction Industry—The Case of an Inter-Organisational Collaboration

2021 ◽  
Vol 7 (3) ◽  
pp. 199
Author(s):  
José Vale ◽  
Nádia Barbosa ◽  
Rui Bertuzi ◽  
Ana Maria Bandeira ◽  
Vera Teixeira Vale
Keyword(s):  
Construction Industry ◽  
Intellectual Capital ◽  
Competitive Advantages ◽  
Traditional Media ◽  
Intellectual Assets ◽  
Changes Over Time ◽  
The Impact ◽  
Over Time

Nowadays, due to the complexity of the relationships with external entities, along with the importance that traditional media and the innovative social media have in creating competitive advantages, it is necessary for companies to collaborate in order to create Intellectual Capital (IC). Although collaboration is crucial to create IC, there is a paucity in literature regarding the effects that a specific type of collaboration may have on the IC of an organisation, specifically a franchising with a mediatic actor. Moreover, literature addressing IC creation and destruction over time is scarce, especially when applied to the construction industry. This paper’s goal is twofold: understanding the longitudinal changes of a construction SME’s Intellectual Capital, regarding its creation and destruction; analysing the impact that a specific inter-organisational collaboration franchising—with a mediatic actor may have on such IC. A single in-depth case study was conducted, allowing to conclude that the actions of an organisation can develop both Intellectual Assets and Intellectual Liabilities. It was also concluded that inter-organisational collaboration, through a franchise with an actor with experience in communication, can generate, in the long term, positive and innovative effects regarding the different IC components, namely the Relational one. More specifically, the paper allowed to ascertain that an organisation’s IC changes over time in a dynamic fashion, i.e., Intellectual Liabilities which emerged before an innovative collaboration can be transformed into Intellectual Assets and create competitive advantages. This paper contributes to stress the importance of managing IC, not only when it is created, but namely in when it can be destroyed, in a context of inter-organisational collaborations applied to a construction SME.

scholarly journals Sinus heart rate post pulmonary vein ablation and long-term risk of recurrences

2020 ◽  
Author(s):  
Gesa von Olshausen ◽  
Ott Saluveer ◽  
Jonas Schwieler ◽  
Nikola Drca ◽  
Hamid Bastani ◽  
...  
Keyword(s):  
Heart Rate ◽  
Pulmonary Vein ◽  
Heart Rate Change ◽  
Rate Change ◽  
Study Cohort ◽  
The Mean ◽  
One Year ◽  
The One ◽  
The Impact

Abstract Purpose Cather ablation is known to influence the autonomic nervous system. This study sought to investigate the association of sinus heart rate pre-/post-ablation and recurrences in patients with atrial fibrillation undergoing pulmonary vein isolation (PVI). Methods Between January 2012 and December 2017, data of 482 patients undergoing their first PVI were included. Sinus heart rate was recorded before (PRE), directly post-ablation (POST) and 3 months post-ablation (3 M). All patients were screened for atrial tachyarrhythmia recurrences during the one-year follow-up. Results In the total study cohort, the mean resting sinus heart rate at PRE [mean 57.9 bpm (95% CI 57.1–58.7 bpm)] increased by over 10 bpm to POST [mean 69.4 bpm (95% CI 68.5–70.3 bpm); p < 0.001] followed by a slight decrease at 3 M [mean 67.3 bpm (95% CI 66.4–68.2 bpm)] but still remaining higher compared to PRE (p < 0.001). This pattern was observed in patients with and without recurrences at POST and 3 M (both p < 0.001 compared to PRE). However, at 3 M the mean sinus heart rate was significantly lower in patients with compared to patients without recurrences (p = 0.031). In this regard, patients with a heart rate change < 11 bpm (PRE to 3 M) or, as an alternative parameter, patients with a heart rate < 60 bpm at 3 M had a significantly higher risk of recurrences compared to the remaining patients (Hazard ratio (HR) 1.82 (95% CI 1.32–2.49), p < 0.001 and HR 1.64 (95% CI 1.20–2.25), p = 0.002, respectively). Conclusion Our study confirms the impact of PVI on cardiac autonomic function with a significant sinus heart rate increase post-ablation. Patients with a sinus heart rate change < 11 bpm (PRE to 3 M) are at higher risk for recurrences during one-year post-PVI.

scholarly journals The Effect of Internet Marketing Capabilities on the Export Performance of SMEs

2018 ◽  
Vol 9 (2) ◽  
pp. 40
Author(s):  
Hajaliakbari Firouzeh ◽  
Shadi Razavi Satvati
Keyword(s):  
Customer Orientation ◽  
Export Performance ◽  
Internet Marketing ◽  
Structural Equations ◽  
Competitive Advantages ◽  
Marketing Capabilities ◽  
Statistical Population ◽  
Related Information ◽  
The Impact ◽  
Performance Research

In developing countries, small and medium sized enterprises play an important role in economic development by increasing production, employment and exports, but due to limited financial resources, they always have to pursue strategies and competitive advantages for survival and to maintain expand their market share. The purpose of this study was to investigate the impact of SMEs Internet marketing capabilities on their export performance. Research method is based survey and the research technique is based on standard questionnaire. The statistical population of the study consisted of managers of 210 small and medium export companies in one of the industrial cities of Tehran province. Using Cochran formula, 130 questionnaires were delivered among managers.Using Structural equations Modeling and LISREL software, a conceptual model of the impact of internet marketing capabilities on export performance was investigated by accessing business-related information and IT infrastructure and customer-orientation on export performance. The results of the research indicate that Internet marketing has a directly positive and significant effect and through the variables of access to information and infrastructure of the company's technology and customer-orientation on the performance of the export of small and medium sized enterprises and also, customer orientation in these companies is more important than other two variables.

Future trends and Italian SMEs

2020 ◽  
pp. 52-59
Author(s):  
Corinne Celant ◽  
◽  
◽  
Irina V. Pustokhina
Keyword(s):  
Industry 4.0 ◽  
Industrial Revolution ◽  
Domestic Market ◽  
Structural Level ◽  
Competitive Advantages ◽  
Foreign Markets ◽  
Doing Business ◽  
The One ◽  
High Level ◽  
The Impact

The stagnation of the domestic market has brought the majority of the small and medium-sized enterprises (SME) to their knees, leading them to reinvent their way of doing business and find new strategies in order to survive and grow when the environmental conditions are deeply changing. On the one hand, new trends create a strong disruption on a structural level among the productive fabrics, but on the other hand, they represent also an opportunity, which opens new scenarios and new possibilities for the relaunch of SMEs. Among the most important challenges for Italian SMEs is internationalization, which is the possibility for enterprises to trade their goods not only on the domestic market but also on the foreign markets trying to find new opportunities to obtain some advantages. This is a very complicated process, traumatic and challenging in term of resources, but the possibility to have a genetic patrimony and a productive value, as the ones of the “Made in Italy, gives to the products of Italian enterprises a high level of competition and strong differentiation, making this process more accessible. The growth and competitiveness of enterprises, in particular SMEs, increasingly depend on the ability to apply new knowledge, working methods, and technologies as well as on the opportunity to participate in the commercialization of research developments in order to create new products, services or processes. Therefore, companies should strive to benefit from the opportunities and competitive advantages that innovation brings. SMEs play an important role in economic growth and provide most of the new jobs in Italy. Within the framework of this paper, the insight into the SMEs internationalization process is presented. The article provides an analysis of SMEs in the process of internationalization. Besides it concentrates on the new threats and opportunities represented by the new industrial revolution - Industry 4.0. Analyzing the impact of Industry 4.0 on the internationalization of Italian SMEs, the authors explain the solutions that are being used and the ones that should be taken.

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